5 Star Felsted, Great Dunmow, Essex Reviews

★★★★★
4.8 / 5
92.9% of users recommend this
  • Value For Money

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★★★★★

“Simply the best”

Written on: 04/03/2013 by Charlotte36

I have had a few dogs visit these kennels over the years and for each animal 5 star has adapted for their needs. I have boarded old sick dogs who needed medication and young puppies who are more children than pets. They look after them so well and The dogs are well exercised. My dogs have never had to be dragged out of the car because they consider the kennels an exciting place. After a bad experience at another kennel where my dog was attacked and as a result suffered a long time with an... (read more)

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★★★★★

“Found this boarding kennels after searching for a...”

Written on: 19/08/2012 by levell

Found this boarding kennels after searching for a while online. We live about 30 minutes away but it was the only kennels that had space left for my dog at short notice, but am i glad that i found them. I was a bit nervous as i had never left my labrador before and she is only 8 months old. The place was spotless and very modern and clean, and the owners were lovely and spent time talking to us, putting my mind at ease. Bonnie went straight off with one of the owners without even looking... (read more)

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★★★★★

“Improvements every year we go.”

Written on: 19/06/2012

We have been using 5 Star since our red setter was a puppy. she is nine years old now.She seems to love going to this kennels and always looks well fed and cared for. Most importantly she never looks stressed. The kennels seem to have improved every time we go there.It is enormously better run than by the original owners several years ago ,there is no comparison ! I would like to be able to pay by debit card but that's not really a problem . The premises are very secure with high gates... (read more)

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★★★★★

“Peace of mind”

Written on: 24/08/2011 by Caz77

It was the first time my 2 sprollies were guests at 5* this year and I would thoroughly recommend them. The kennels are spotless and facilities truly first class. Upon my return both my dogs had been very well looked after, they were both happy and very clean! The owners have definately got this right with lots of dedication and passion to each individual pet. I am so happy that I have found somewhere that my pets enjoy going and also the peace of mind of not having to worry whilst away. (read more)

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★★★★★

“Everything is great at 5 Star Kennels ”

Written on: 18/08/2011 by JonBouffler

We have been boarding our dog with 5 Star for 2 years and we always do this with the confidence that she will be looked after very well and be returned to us as if she has also been on holiday. The owners are very clearly devoted to their lodgers and our dog is exercised and cared for in the best possible way. The rates are reasonable and we leave our dog at 5 Star knowing she will return a happy dog. (read more)

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★★★★★

“My two golden retrievers have been going to 5 star...”

Written on: 21/03/2011

My two golden retrievers have been going to 5 star since they were 3 months old. They love being there and are well looked after. They come home contended and happy from their visits. The kennels are spotlessly clean and the owners really care about the animals (read more)

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★★★★★

“One of my dogs loves it, the other hates leaving home...”

Written on: 27/09/2010

One of my dogs loves it, the other hates leaving home but seems happy there. Beds are raised, two rooms, warm! Run by dog people who really make a real fuss of the dogs. No guilt boarding kennels. Well worth the price. (read more)

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★★★★★

“ ”

Written on: 23/07/2010


I was quite nervous about leaving my two dogs - an excitable Red Setter and huge (and obstinate) Old English Sheepdog - as the only other time they've ever been left at a kennel they both went on hunger strike! No such problem at Five Star Kennels and they emerged well fed, beautifully groomed and perfectly happy having had a nice field to run in and been made a complete fuss of for five days. Actually I also quite like going there as it's a friendly place and they make a fuss of... (read more)

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★★★★★

“Our Golden Retriever Max is 9 and we have been using 5...”

Written on: 12/07/2010 by southsue (1 review written)

Our Golden Retriever Max is 9 and we have been using 5 Star Kennels for the past 3 years on moving to Felsted. The owners always seem to treat him as if he is one of there own dogs. We pay Angela to groom Max before we collect him and he always comes out better looking than when he went in, she does a wonderfull job on such a thick coat. I would have no hesitation in recommending 5 Star and have already done so.

Sue Southgate (read more)

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★★★★★

“5Star is excellent for dogs and owners! Our 3...”

Written on: 18/06/2010 by margeymarge (2 reviews written)

5Star is excellent for dogs and owners! Our 3 sensitive Lurchers pant with excitement when we enter and don't even notice that we have gone! The owners give very personal attention and our hounds run free and have the time of their lives. Particular attention is given to food likes and dislikes and a feeling of belonging. Our hounds were sleek, healthy and very contented when we picked them up and were not anxious to go home! (read more)

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★★★★★

“My Chocolate Lab (Maya) has stayed on many occasions...”

Written on: 10/06/2010 by Gary Knight (1 review written)

My Chocolate Lab (Maya) has stayed on many occasions and gets excited every time we return; always well looked after; run by first class people who were very understanding when I was delayed abroad because of volcanic ash, can not be faulted. Plenty of space for walks and rest time feel very happy when I leave Maya knowing she will be cared for. (read more)

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★★★★★

“Our two dobbies stay at 5 Star Boarding Kennels...”

Written on: 03/06/2010

Our two dobbies stay at 5 Star Boarding Kennels regularly. As soon as we arrive in the car park they are so excited and happy to be there. The standard of care is excellent and the place is spotless. We have no hesitation in recommending this kennel. The staff are attentive and friendly and we leave our dogs there with complete peace of mind. (read more)

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★★★★★

“Freddie my Irish Wolfhound was well looked after and...”

Written on: 13/10/2009 by taturner (1 review written)

Freddie my Irish Wolfhound was well looked after and we don't think he wanted to leave. The staff were extremely kind and friendly and best of all loved dogs, to me it appeared to be more than just a business they really do care about the dogs in their care which to us is most important. We had to take Freddies own food and this was not a problem. The price is reasonable as the care is of high a standard.

I would certainly recommend 5 star kennels as our experience has been a good one, we... (read more)

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★★★★★

“I live in Braintree Essex and used 5 Star Felsted,...”

Written on: 06/09/2009

I live in Braintree Essex and used 5 Star Felsted, Great Dunmow who i felt looked after my dog well. Very nice kennels and cattery and it really is 5 stars, in a great place that is quiet and animals get exercise . Very good price and nice friendly staff, i was not worried about leaving my dog there for a min and it was very clean. It was my first time leaving my dog with different people and i felt at ease, so if your looking for good kennels look no more this is great in every way thanks... (read more)

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★★★★★

“It was my chocolate labradors first time at a boarding...”

Written on: 28/07/2009 by sablecharlie (1 review written)

It was my chocolate labradors first time at a boarding kennel, he is just over a year old. I was quite worried as it was his first time away, but he loved it! He was very well looked after, the staff are so friendly and helpful, didn't mind me calling from my holiday to see how he was (ANOTHER neurotic owner!) he was so happy when i picked him up i dont think he had missed us at all? He had been bathed the night before so smelt better than before his visit! Will definatly recomend to others... (read more)

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★★★★★

“i collected my dog buster after my week end a way at 5...”

Written on: 24/07/2009 by joyce bedu (1 review written)

i collected my dog buster after my week end a way at 5 star kennells in felsted he was well looked after , got walks at no extrs cost the staff was very friendly it was buster frist stay and he looked well when i pick him up i would thoroughly recommend these kennells,it did not smell doggie, i would take him again if i went a way. (read more)

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★★★★★

“We have just collected our dog Jasper from the...”

Written on: 11/05/2009

We have just collected our dog Jasper from the kennells and
it is his 6th stay there since new owners took over. It is an excellent kennells, Jasper tail wags as soon
as we enter and he actually tries to push the door open to the
kennells with his paws as he is eager to get in. staff very
efficient and friendly and after mentioning our dog has a problem with weeping eyes they bathe it for him whilst in
their care. Jasper is so happy to go there I feel he is geting
his own holiday and... (read more)

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★★★★★

“Won't board my cat anywhere else. Lovely owners at 5...”

Written on: 18/04/2009 by SaraheHarris (1 review written)

Won't board my cat anywhere else. Lovely owners at 5 Star Felsted who really care. Nothing is too much trouble. (read more)

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★★★★★

“The Weimeraner loves this place. In my opinion 5 Star...”

Written on: 01/03/2009

The Weimeraner loves this place. In my opinion 5 Star Felsted, Great Dunmow is the best kennels we have ever been to, if we couldn't board him here then we simply wouldn't go away. He is healthy and happy when he comes home, he is excited to go in and has a clear and obvious bond with the owners. We ring up regularly and we they always know our dog individually and tell us truthfully how he is. He needs a lot of exercise and we know he gets it here.
We are just about to board our baby Great... (read more)

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★★★★★

“My German Shepherd Sydney actually knows when he is...”

Written on: 03/01/2009

My German Shepherd Sydney actually knows when he is going for a stay at 5 Star Felsted and greets the staff with great enthusiasm. I would thoroughly recommend this kennels for boarding your dog. (read more)

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★★★★★

“5 Star were recommended to me and I have no hesitation...”

Written on: 10/11/2008 by cmarshall (1 review written)

5 Star were recommended to me and I have no hesitation recommending them to anyone - they are brilliant! I picked my dogs up a couple of weeks ago and they were just having a wash and blow dry - the weather had been awful but my dogs looked and smelt great! I can't fault the staff - even when one of my dogs had a sore foot and the vets had said it was fine, they decided it wasn't and took her to the vet again to find she had a tick in her paw - they are wonderful people who truly care and... (read more)

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★★★★★

“5 Star Felsted - Well what can I say, I wouldn't board...”

Written on: 03/11/2008 by cbutler1 (2 reviews written)

5 Star Felsted - Well what can I say, I wouldn't board my dog at any other kennels they really know how to treat him. He went in and couldn't wait to get through the door and when he came out he was as lively as anything and missed us but obviously loved his stay. Thank you for this 5 Star for being so polite and loving to my and putting my mind at rest while I was away, I will definitely recommend you to anyone. (read more)

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☆☆☆☆☆

“My dog was in Five Star kennels in Felsted for 2 weeks...”

Written on: 24/09/2008 by Janet Carter (1 review written)

My dog was in Five Star kennels in Felsted for 2 weeks and I was disgusted with the condition of him when I collected him. He looked as though he had lost a lot of weight, and he smelt all musty. We had provided his own bed which we suspect he hadn't slept on as the staff brought his own bed out of storage! My usually friendly and calm dog wouldn't even respond to his own name. He acted like a thing possessed when he was let out as though he had hardly seen daylight for a fortnight. My dog... (read more)

407305_Dagan974's Response to Janet Carter's Review

Written on: 06/10/2008

Dog has been there on several occasions. Nothing to complain about. Some dogs just do not like to be away!

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Lulubell81's Response to Janet Carter's Review

Written on: 12/01/2009

My dog always goes to five star and he loves it. He goes bounding in to meet the staff whenever he goes back and is always fine when he comes out. I now have another dog and will have no hesitation in sending her there too. Maybe your dog just didn't like being away and is sulking because you left him; is he normally spoilt at home? He's bound to be a bit musty as there are no carpets or sofas for them to rub against in a kennel; if you want your dog to sleep on a sofa and be spoilt maybe you should consider a house sitter?

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Brianj's Response to Janet Carter's Review

Written on: 24/11/2010

I found this review not helpful because...it lacks specifics. Did the dog owner / reviewer discuss the dog's condition & condition with the kennel operators ?. Was the dog, as so many are, overweight / obese before boarding ?. Has the owner ever used other boarding kennels, and if so, why did she change to this kennels ?. I'm mystified by the complete lack of balance in her review - if there wasn't anything good about the kennels why did she leave her dog there ?; (If she took the time to inspect the kennels before booking). The contrast between this review and all the others posted is striking. In wonder if it isn't simply a bad tempered response to a disagreement over billing or similar.

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★★★★★

“Cat arrived home from 5 Star Felsted calm and...”

Written on: 28/07/2008

Cat arrived home from 5 Star Felsted calm and unpeterbed and not the bundle of nerves we were expecting. The cattery has recently opened a luxury set of suites and due to lack of spaces the cat is booked into these for the near future...we'll never get him to come home! (read more)

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★★★★★

“I would not leave my dogs at any other kennels. He...”

Written on: 28/04/2008

I would not leave my dogs at any other kennels. He loves going t0 5 Star Felsted, he loves the owners and is very well looked after. He is exercised lots and is clearly treated like he is on holiday. When we ring up, the staff talk to us at lentgh about what he has been up to, it makes our holidays without him bearable. We have been with this kennels for 2 years and would never go anywhere else. (read more)

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★★★★★

“Star Felsted have fantastic kennel conditions,...”

Written on: 17/01/2008 by cbutler1 (2 reviews written)

Star Felsted have fantastic kennel conditions, fantastic people, they walk the dogs at least once a day for no extra cost unlike most kennels, do extras such as grooming, bathing, clipping.

They have 11 dogs of their own so very experienced (read more)

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★★★★★

“Clean, does not smell doggie. The dogs are not barking...”

Written on: 26/08/2007 by chowie

Clean, does not smell doggie. The dogs are not barking all the time well painted and well looked after. They also do grooming which is excellent. My dog has been there 5 times now and I have no issues with sending him again, it makes me feel more relaxed about going away. (read more)

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★★★★★

“This is simply the best kennels ever!! ”

Written on: 06/03/2007 by Tania111 (5 reviews written)

This is simply the best kennels ever!!
The couple who run it are great, nothing is to much trouble and the accommodation is so spotless.
Our 2 dogs love going there and we now use them for grooming services as well. (read more)

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