tReds Reviews

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★★★☆☆
2.6 / 5
41% of users recommend this
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tReds

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Latest Reviews

★★★★★

“Faultless!”

Written on: 14/08/2014

Had been looking for a particular pair of birkenstocks everywhere and couldnt believe my luck when I found them on the tReds website in my size and even better in the sale! Ordered them and recieved them two days later with regular updates on my order via email, was so happy with them decided to buy another pair and recieved the same excellent service , thank you tReds you have gained yourself a very happy customer. I wouldnt hesitate to buy from again… Read Full Review

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★★★★★

“fantastic service. From order to delivery less than a...”

Written on: 05/06/2014 by Baileyax43 (1 review written)

My Sketcher shoes arrived promptly, colour and size as advertised. Will definitely use this company again. Can't fault them at all. will be recommending them to my family and friends… Read Full Review

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★☆☆☆☆

“unhappy service for sid”

Written on: 29/04/2014 by Michaely438 (1 review written)

on1/02/2014 bought a pair of vans from the basildon store the rubber sides came away from the canvas and a hole started to develope near the rubber surround took them back and was refused an exchange they cost 39.99 so for less than three months wear it work out expensive have now got on to vans head office in swizerland to sort their franchise out... less than one star for treds… Read Full Review

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★★★☆☆

“Hmmmmmmmmmm...”

Written on: 08/08/2013

I went in search for a pair of converse and I saw that there was a sale which was really good however, since my size was different to the one on display I asked if it was still the sale price and the guy said that my pair was full price so when I went to pay they told me it was the sale price so I nearly got mugged off but overall the service was good apart from that guy and I havn't had any other problems so far… Read Full Review

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★☆☆☆☆

“Shoes falling apart on day 2”

Written on: 07/08/2013

I ordered a pair of heeled boots last weekend that arrived at my house Tuesday, I wore them to work 9-5 weds, thurs and Friday. On Thursday one stud fell off the heel, fabric not ripped it just somehow managed to come loose when walking round town, I have lost the stud unfortunately. Also whilst at work on Friday they felt very uncomfortable and I notice that the inside sole cushion things had come loose and had on both shoes gathered up round the toes and are now very uncomfortable and i am… Read Full Review

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★☆☆☆☆

“Would give less stars if I could.”

Written on: 28/04/2013 by Madkitty (1 review written)

After waiting for nearly 6 weeks I have still not received the shoes I ordered. They were supposed to arrive within three days. The courier 'lost' the parcel after trying to give it to a shop that no longer hold parcels for their company (they couldn't trace it), before returning it to Treds. I have tried to contact Treds about this once a week for the last four weeks and have heard nothing back. It looks like I will be getting my money back through my bank and reporting them to the office… Read Full Review

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★★★★★

“Very impressed with my order!”

Written on: 13/03/2013

I would highly recommend tReds to buy from, I bought a pair of babycham shoes for £5 I thought why not? I ordered them on Sunday, they were dispatched Monday and arrived today. At first I thought they were second hand because they were so cheap!! But no brand new prefect condition with tags and everything (: very happy customer! I got an amazing bargain! Would defiantly buy from tReds again! Thank you :D… Read Full Review

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★☆☆☆☆

“Big Big letdown!”

Written on: 25/02/2013

Surely the next unfortunate company to liquidate! As with other reviews ordered the goods, money taken but then I had to phone on third day to check order status only to be told there was a problem! Promised a call back that never came, follow up called revealed......... you guessed it, no stock. Forgivable, yes, but their lack of concern was exemplary. Couldn't give a damn, not even an apology! Maybe this is new customer service strategy, maybe if we treat our customers like rubbish we can… Read Full Review

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★☆☆☆☆

“WON'T REFUND”

Written on: 20/02/2013

Bought £50 boots from Cardiff Treds store less than a year ago 1. Already falling apart / heals gone / letting in water 2. Would not refund 3. Corporate company trying to cash in on alternative scene ***Try Clarks*** good refund policy… Read Full Review

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★☆☆☆☆

“Order cancelled as error with data on website!”

Written on: 05/01/2013

Ordered a fab pair of boots for my son on Friday from the Treds website. Ordering process and website features were fabulous, option of paypal was great too. Lunchtime Saturday had an email to say the boots were not actually in stock as the website stated! Money refunded! This is not the 1st time this has happened with this retailer. It only seems to happen on products that are heavily discounted.....almost too good to be true. Obviously they are, I think this may be a case of misleading… Read Full Review

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★☆☆☆☆

“Shocking!”

Written on: 04/01/2013 by bestpractice (1 review written)

Very very poor customer service. Like other reviews posted, ordered the goods, they took my money and then I had to phone them 3 days later to find out 'there was a problem with my order'. Late delivery can be forgiven but no notification on nil stock is blinding error. Their lack of concern was exemplary. People I spoke to had a 'couldn't care less' attitude and didn't even apologise for the inconvenience. Specifically ordered these boots for a skiing trip but was let down 2 days before… Read Full Review

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★☆☆☆☆

“POOR! Don't bother.”

Written on: 21/09/2012 by LeggoLondon (4 reviews written)

I ordered a pair of trainers, they took payment and then emailed me the next day saying the item was out of stock but still had 'In stock' on the website. So i ordered another pair and waited 2 days after they were meant to be delivered, emailed them to find out where my trainers were and they reply with 'We couldn't find your address' But they didn't bother to let me know without me emailing first! ..... Still waiting! DO NOT USE THEM unless you don't mind waiting and waiting… Read Full Review

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★★★★★

“Fantastic”

Written on: 02/09/2012

I ordered a pair of puma's at 2oclock on a thursday, the website said they would take 5days to get to my house in manchetser. I came home the next day to find them on my table, great surprise! Also the shoes were 55% cheaper than RRP! One very happy customer… Read Full Review

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Leggolondon's Comment

Written on: 21/09/2012

If this comment is from a REAL customer i will be very shock!

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★★★★★

“Very pleased”

Written on: 31/07/2012

I did an online search for a pair of fitflops and chose tReds because offered the cheapest price with free, next day delivery and had a lot of good reviews. I could also sign in as a guest (i.e. not go through the fuss of create an account) and pay by Paypal - all pluses in my eyes. I ordered my shoes at 3pm and they arrived next day, in biodegradable plastic wrapping and a drawstring carry bag. Very pleased with the overall experience. Will look to shop with them again… Read Full Review

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★★★★★

“Excellent service. I love the shoes.”

Written on: 09/07/2012 by Mutley00000 (1 review written)

I read the reviews and took the advice of phoning to check stock levels. The guy on the phone was very efficient and reassured me they were in stock. As promised the shoes arrived as stated on the website and by the guy who took my order. The shoes are lovely and were the lowest priced on the internet. Would definitely recommend. Thank you… Read Full Review

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★☆☆☆☆

“TAKE YOUR MONEY BUT NO STOCK!!!!”

Written on: 13/06/2012

Make sure you ring the freephone number first as their actual stock levels and their website stock levels do not match, and they are quite happy to take your money and then email later saying no stock!… Read Full Review

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★★★★★

“Awesome service”

Written on: 12/06/2012 by GarageGimp (1 review written)

I ordered a pair of DC high tops for my son after he saw them in a shop, tReds came up £15 cheaper that the high street (I work in retail and like to buy from local high street and when I saw they had a few shops around, I had no worries about ordering from them) I ordered the trainers at 10 pm on friday night and they turned up 8am on Monday morning, You can't ask for more! I don't normally Review (most people who review are unhappy customers who just want to vent about something that went… Read Full Review

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★★★★★

“Fantastic Service”

Written on: 17/05/2012

I ordered a pair of Toms from tReds online yesterday afternoon (Wednesday) and they've just been delivered(Thursday morning!) What fantastic service. A friend recommended the site to me as she'd received such good service off them also. I will certainly be ordering from them again and will certainly be recommending them to family and friends… Read Full Review

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★★☆☆☆

“Out of pocket of over £100”

Written on: 20/04/2012

As others have stated, a bargain usually is too good to be true.............and it was!! Ordered boots as stated in stock, paid through Paypal. Simple straight forward. Next day received an email from Paypal informing me of a refund of the whole amount. No contact from Treds! We contacted them to be told there is a huge turnover of stock and they sold out, good little marketing ploy. The boots were paid for on the 15th and still the refund isnt in my bank account for me to access, Paypal have… Read Full Review

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★★★★★

“Treds Deserve 6 Stars”

Written on: 20/04/2012 by wicky2012 (1 review written)

After seeing a pair of Sketchers in a local high-street store I thought I'd see if they were cheaper online; after a quick search with a popular search engine I clicked the link for Treds.co.uk. According to the website I could have the shoes I wanted for half the price of the high-street store and with free next-day delivery!! After initially thinking it was too good to be true I decided to buy them. Did I have to go through a lengthy registration process? Not at all!! Just added to the basket… Read Full Review

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