Worcester Bosch Boiler Reviews

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★★☆☆☆
2.0 / 5
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Worcester Bosch Boiler

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Latest Reviews

★☆☆☆☆

“Breaks down constantly”

Written on: 05/09/2014 by Nancy259 (1 review written)

We have had this boiler for a week and so far it has had to be repaired twice. Worcester has told us that we jut have to wait with no heating or hot water for 2 days until they bother to come around to repair it even though we explained we have a tiny baby… Read Full Review

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★★★★★

“Trust me, I'm a gas man.”

Written on: 01/06/2014 by Sadie386 (1 review written)

I work as a Central Heating Engineer for British Gas. Worcester boilers are some of the most reliable and easiest to work on boilers I have come across. I have a Greenstar, my friends and family mostly have Greenstars and they all work perfectly. Most faults are due to poor installation, a dirty system or faulty controls. Most 'plumbers' also lack the training and technology to correctly diagnose faults on modern boilers. Modern appliances are extremely complicated and contain a lot of… Read Full Review

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★☆☆☆☆

“I Need A New Boiler”

Written on: 11/05/2014 by burt1 (1 review written)

I'm Looking for a replacement Boiler, and after reading these reviews It won't be a Worcester, Typical of a big Company's that take your money and run and couldn't care less. Thank goodness for the internet where these rogue companies are exposed… Read Full Review

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★☆☆☆☆

“Big mistake buying a Worcester”

Written on: 16/04/2014 by AngryatFaultyBoiler (1 review written)

A qualified gas fitter installed my Worcester Greenstar 30si boiler in July 2012. It has never worked properly. Worcester said it was not under warranty because a Honeywell thermostat was used. They sell their boilers without a thermostat so how can they say this?!! I changed the thermostat and the boiler still does not work. It comes on and when it reaches 21oC it goes off. The radiators go cold, I get cold, but the boiler does not come back on again. I have tried turning the thermostat up to… Read Full Review

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★☆☆☆☆

“Beware of Accredited Installers”

Written on: 02/02/2014

New worcester green star combi installed by worcester accredited installer. Installation absolutely terrible, complained to worcester who are not the least bit interested. They say installed to manufactures instructions, no customer care whatsoever. Beware that Accredited installers can make whatever mess they like to your property and worcester will back them, absolute disgrace… Read Full Review

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Cammy976's Comment

Written on: 16/02/2014

I purchased a green star boiler 39 months ago, it was working fine until few days ago,only to my horror the heatexchanger broke down ,£270 one off call out fee,I wasn't this to happen so soon,it's just your luck,

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Jimbot's Comment

Written on: 08/05/2014

Heat exchangers fail due to the poor quality of system water.
You cannot blame a manufacturer if your installer hasn't correctly cleansed the system and added inhibitor to protect system.
If you are in a hard water area it may have been scale that caused the problem.

I suggest fitting a magnetic water filter and a scale reducer (I applicable) to prevent it occurring again.

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★☆☆☆☆

“worcester bosch 32 cdi compact comi boiler”

Written on: 09/01/2014

This boiler was fitted December 2013. There seems to be some sort of misalignment within the boiler as out casing does not fit correctly and also it is noisey, sounds like as ascot water heater. Technicians from worcester have been out and said noise levels are within tolerance. They did tests and have been out a few times and agree it is noisier than normal but will not replace the boiler. Although pleased with the prompt attention not at all happy with the manufacture of this boiler… Read Full Review

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★☆☆☆☆

“Days after installation WB insisted it be shut down.”

Written on: 15/12/2013

During a routine service of our 30+ year old Potterton Netaheat MkII boiler, which was still working well, we were advised that it ought to be replaced. Plumber installed a Worcester Bosch 30CDi Regular boiler. Worked fine for a few days and then started making awful noises. Plumber discussed it with Worcester Bosch technical department, who said it's the fan, it isn't dangerous, you can still use the boiler, we'll send someone around in six weeks, you are low priority. I accept we were low… Read Full Review

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Ashokbhatt's Comment

Written on: 21/12/2013

I agree. They don't care at all. I had my boiler fitted an year ago, this is the second time it has packed up. Just called WB I was told that there are no engineers available and the earliest they can attend is Monday. Following expressing my dismay and the inconvenience this is causing, they were adamant that this is the only time available. i feel that the purchase of warranties should be regulated by Financial Conduct Authority as this is an indirect form of insurance.

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★☆☆☆☆

“Nothing but trouble and freezing winters”

Written on: 10/12/2013

Replaced our trouble free 20 years old Vaillant boiler with a Worcester Bosch Greenstar 3 years ago. We have had nothing but trouble with it from Day 1. Every winter at some time we have been without heating. This winter 2013 is no exception. As it was so unreliable I have taken out a Service Contract with WB @ £17 pm. It was serviced 6 months ago and is now broken AGAIN. The clock/timer has ceased to work. Whilst waiting 2 weeks for the engineer the whole boiler has given up the ghost yet… Read Full Review

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★☆☆☆☆

“Poor After Service”

Written on: 10/12/2013

Greenstar 30 SI - 6 years old and has a problem locking out when I used the hot water, this disables the cenral heating as well as hot water. I called Worceter Bosch Warndon but was met with the worst case of "couldn't care less" I have ever witnessed ! They told me that it was £300 to get an engineer out to visit but the parts would probably be extra. They wanted my credit card details BEFORE they would quote a possible visit date. I was eventually told that I would be in for a FIVE WEEK… Read Full Review

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★★★☆☆

“Poor Quality”

Written on: 06/12/2013

After 5 years boiler failed even though it had been regularly serviced I had to have the Heat Exchanger replaced which was over £200.00. Worcester Bosch weren't interested as their boilers are "perfect" when they leave the factory even though a Worcester Bosch engineer had to call to rectify a fault on the day of installation. I contacted the installer Help - Link but they weren't interested so I took them to the small claims court ( under the sale of goods act) as the boiler was less than 7… Read Full Review

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★☆☆☆☆

“Appalling disregard of elderly lady”

Written on: 26/11/2013

My 87 year old mother is having problems with her boiler which is 8 years old. The Worcester Bosch engineer came to fix it last week, apparently did so, took his money and went. Neither the heating nor hot water is working this morning. My husband spoke to the engineer at the time of his visit, who told him that the flue which is in the ceiling (between ground and first floor of the house) needs to be accessible, which is a result of Building Regulations changes - it was installed in… Read Full Review

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Nickhickman's Comment

Written on: 27/11/2013

There is a solution to flues in voids called noCO. This is approved by Gas Safe Register.

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★☆☆☆☆

“it did break after 2y and 1 month - ”

Written on: 25/11/2013 by danielab (1 review written)

I wrote a Worcester Bosh boiler even if was quite expensive compared to other boilers. After two years it started to do a vibrating noise, just after the warranty expired. I also called Worcester customer service and they told me to send someone out to check which the problem is it will cost around 270£, even if they are coming out and not changing any parts. I asked why it is so expensive and they told me it is their policy. I called a plumber advertised on their website and the said the pump… Read Full Review

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★☆☆☆☆

“WORST BOILER EVER”

Written on: 04/11/2013

Worcester Bosch GREENSTAR 30CDi System. Fitted 6 years ago. 5 year guarantee....waste of time. Gas installer called out to the boiler numerous times in the 5 years. Just before expiry of guarantee Worcester Engineer called to look at the "electronic" bits of the boiler and said that there would be problems possibly. After warranty period took out Corgi HomePlan cover. Brilliant. In the first 6 months of their service agreement, they have sent out four sets of plumbers who changed various… Read Full Review

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Mkbell's Comment

Written on: 22/11/2013

I have replaced my Ideal ISA boiler used for 8years with worchester 29cdi, in July 2013. Sadly I have seen increase in cost of gas usage sometime £5 a day I have called support but they couldn't give me any answer to this am very worried, i hope that when they visit me next 29th they will find the problem. I used Ideal for 8years and very cost effective.
Boiler is fitted with thermostat and doesn’t come on until 21:00 – 5:00.

Night mare!!!!

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Perthshire's Comment

Written on: 22/11/2013

Glad and also saddened to hear that your gas consumption is also up. I thought it was just my imagination.
thanks for your comments

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Mkbell's Comment

Written on: 22/11/2013

Are you experiencing same problem on same boiler?
please give me more info so I know what to do?
I don't have much money, so I wanted to save money on energy I end up waiting more. Boiler is not cheap either.

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★★☆☆☆

“Worcester not recommend ”

Written on: 30/10/2013 by Gass1 (1 review written)

I too have been a heating engineer for 15 years and Worcester boilers may last 5 years till they break down but are by far one of the worst boilers on the market to repair and work on .. No thought whatsoever has gone on design other than make them as small as possible thus impossible to work on ..agree go with Vaillant providing there fitted on clean system or for a cheaper combi boiler main Eco / potterton very reliable and easy to repair !!!… Read Full Review

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★☆☆☆☆

“Do not buy”

Written on: 30/10/2013

I bought a Worcester Bosch combi boiler just over a year ago based on a recommendation however it has been nothing but trouble. Within months of purchasing the product it broke down flashing various fault codes weeks before Christmas. The customer services team were disinterested at best and were more than happy to leave me without heating over the Christmas period. Even when I sent them a "letter before action" making it clear I would be taking them to the small claims court to get a… Read Full Review

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★☆☆☆☆

“Would I recommend to a friend NO....not even my worst...”

Written on: 22/10/2013 by NotWorcester (1 review written)

I've been a heating engineer for 35 years, time served with British Gas, and I can honestly say Worcester boilers are one of the worst makes on the market, they are full of plastic manifolds which are forever cracking, who in there right mind would have 75c+ running through plastic. When they go wrong, they are the most engineer unfriendly boilers you can work on, god knows what there design department does all day, obviously not what they should be doing. If your thinking about buying a… Read Full Review

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Rammo's Response to NotWorcester's Review

Written on: 28/10/2013

My plastic kettle seems fine with 90c+ water.

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Wayne5Briggs's Response to NotWorcester's Review

Written on: 08/01/2014

Im a engineer who repairs all models of boilers on a daily basis, by far worcester are the ones to brake down the most, and by far the worst ones to work on.

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★☆☆☆☆

“DISGUSTING SERVICE”

Written on: 16/10/2013

Over a period of 6 weeks we have called Worcester Bosch for a continous faulty combi boiler that is less than 4 years old !!! We have been fobbed off with delayed engineer calls out with no apparent regard for lack of heating in the house, no hot water with two young children and an elderly parent. Once again this company has hyped its service ability, product quality, and yet again TONIGHT we have a problem with a now leaking boiler which has now damaged the loft boarding (despite an engineer… Read Full Review

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★☆☆☆☆

“Cant get my boiler serviced”

Written on: 15/10/2013 by Bradley23 (1 review written)

Date today: 15th October. Location: central London Weather: sunny and dry. No freezing conditions Today i called Bosch Thermotechnology Ltd, Worcester, to request a service for my boiler. I was told that due to inclement weather (!!!) Bosch were not able to service any biolers until March 2014. Prior to being told this by a woman on the service desk, i had to endure a recorded sales speel whilst holding, that Bosch was the winner of some 24 gold standard awards. The irony of it. So now i have… Read Full Review

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★☆☆☆☆

“BOILER FROM HELL”

Written on: 15/10/2013

moved into a brand new house with a worcester combi boiler 5 years ago and have never in that time had reliable hot water, not had a hot bath yet. had engineers here on a regular basis. we have replaced almost all of the components at great cost - still cold showers etc… Read Full Review

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★★☆☆☆

“Don't believe the hype”

Written on: 13/10/2013 by Paw46 (1 review written)

Being a heating engineer I can tell you don't waste your money buy a valiant Nasty things to fit and service Worcester have just been hyped up because They decided they were going to add Bosch to the name I fear not a lot of Bosch Parts is these… Read Full Review

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