Worcester Bosch Boiler Reviews

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★★☆☆☆
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Worcester Bosch Boiler

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Latest Reviews

★☆☆☆☆

“Worcester Bosch Combi Boile rtotaly Rubbish”

Written on: 25/07/2017 by Charity372 (1 review written)

Purchased 2 Worcester Greenstar 29CDi combi boilers for my property and my daughters 3 years ago. Nothing but trouble from the start constantly showing ER error No joy from Worcester.Myson is an accredited gas safety installer and has been completely baffled. Don't Buy this Boiler… Read Full Review

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★★★☆☆

“Incorrect fitting by accredited engineer”

Written on: 20/05/2017 by Philrylance (1 review written)

Boiler 38dci fitted 4.5 years ago still under warranty. After 4 visits by WB engineers they eventually all agreed it was an incorrectly fitted condensation drain pipe that was causing a water backup and an EA code which cuts out the boiler. I cantacted the accredited WB fitter to be told work only guaranteed for 12 months. I explained the wrong diameter pipe was incorrectly fitted from new. Response was, you must pay for a call out to rectify the fault. I am the customer who paid good money… Read Full Review

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★☆☆☆☆

“RUN AWAY”

Written on: 13/05/2017 by BridgetSears (1 review written)

We got our new boiler in October 2016 , by January the pressure kept dropping and we had all kids of reasons given to find out its broken!!!! So I've called and made an appointment they missed it! Made another noncall and third appointment they missed!! So if you want a rubbish boiler and rubbish coustmer service this is the company for you!! Lost wages, dodgy boiler, sounds great!… Read Full Review

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★★★☆☆

“Very mixed opinion on this boiler”

Written on: 23/04/2017 by kirstydixon (1 review written)

After our 15 year old Worcester Bosch boiler started getting lots of faults, we plumped for putting money towards a new one rather than spending on the old one. It had done us proud so didn't want anything other than another WB boiler. We settled for the 32CDi Compact. Once it was fitted, boy did we regret not going for a different make or getting the old one repaired. Functionally, we cannot fault the new boiler. It heats our bungalow really well. In fact we are still turning the thermostat… Read Full Review

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★★☆☆☆

“New Worcester Bosch boiler noisy”

Written on: 20/02/2017

I have just had a new Greenstar 15Ri installed to replace a failed Baxi Solo boiler. I regret this choice.The boiler works well enough but during part of its heating cycle, it makes a droning sound which I find quite unaceptable. The installer agreed that it should not make this noise so he immediately requested a visit from Worcester Technical Service.  After doing quite a few tests the engineer concluded that the boiler noise level was normal. He did offer to change the fan unit just in case… Read Full Review

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★☆☆☆☆

“Worst decision I have made for a long time”

Written on: 12/02/2017

Not fit for purpose! I had ONLY ONE requirement... VAST amounts of VERY hot water... This is exactly what I do NOT have... Bosch say it is working to spec! If that is so then I don't want it. We imposed NO budgetary constraints whatsoever. I said to my Installer.. 'Give me VERY hot water at all times'… Read Full Review

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★☆☆☆☆

“Found another problem. ”

Written on: 31/01/2017 by Elsie P (1 review written)

To continue from my last review from August 9th 2016, I gave up on switching the water preheat off when I left the house for work (in another country) and just let it preheat while I was away. A massive waste of energy. However, I found that when you don't use water for more than 24 hours, the preheat function switches off anyway. So I was still coming home and having to run and run the water to heat it up. And I was on metered water. I've now moved house and have an ancient Potterton… Read Full Review

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Devonheatengineer's Response to Elsie P's Review

Written on: 11/02/2017

Get an Intergas!

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★☆☆☆☆

“Appalling”

Written on: 26/01/2017

I used a Worcester Bosch accredited installer to have a new boiler and radiators put in April of last year, and stupidly paid him before he had completed the work because he said that was the normal way of doing things, and it was my first house, first contact with any tradesman, and I didn't know any better. He then didn't bother to complete the work, became uncontactable except for occasional emails explaining why he couldn't come soon, lied to my face about why things couldn't be done (e.g… Read Full Review

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★☆☆☆☆

“Worcester Bosch Greenstar 24Ri”

Written on: 19/12/2016

Fitted exactly one week ago to replace an Ideal which hadn't missed a beat for 21 years. Several of our radiators were cold at the base indicating sludge so we were recommended to have everything flushed and a new efficient boiler installed. We are sat here today shivering with it -3 degrees outside as the boiler has failed already - blue flashing light. Worcester were supposed to 'phone back to confirm attendance tomorrow but we had to call them. Duh! The unit itself feels like it's made of… Read Full Review

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★☆☆☆☆

“Worcester bosch greenstar 30i”

Written on: 19/12/2016 by Corbinj96 (1 review written)

Had this boiler and rads done in 2008 was told they are a good boiler since that time we've had loss ov pressure leaking valves in the boiler new expansion vessel and the latest is a new water pump total expenditure is around £400 parts and plumbers costs so probably best to stay away from these as nothing lasts on them at all… Read Full Review

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★★☆☆☆

“Servicing arrangements could be vastly improved”

Written on: 16/12/2016 by foxeye1 (7 reviews written)

I had a Worcester Bosch combination boiler, together with replacement radiators installed in my home in October 2013 by an approved Worcester Bosch installer. I had no issues with the installation or the functioning of the boiler since, but trying to arrange the (guarantee required) annual service since, has been dire. I initially contacted the original installer who, only after repeated reminders, eventually came and serviced the boiler. Being disappointed in his service, I contacted another… Read Full Review

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★☆☆☆☆

“Worst customer service!”

Written on: 01/12/2016 by ValentinMyrick1971 (1 review written)

My boiler is only five years old and I have had problem after problem with it. The latest problem is that it won't start intermittently so I have no hot water or heating most of the time. After holding on the phone for a out 30 minutes, I finally got to talk to someone about paying for someone to come & fix it with a one off payment, which I was told would be £315 and even this cost had many exceptions with it. As I am a pensioner and winter has already come, I asked for the first available… Read Full Review

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★☆☆☆☆

“Worst customer service!”

Written on: 01/12/2016 by ValentinMyrick1971 (1 review written)

My boiler is only five years old and I have had problem after problem with it. The latest problem is that it won't start intermittently so I have no hot water or heating most of the time. After holding on the phone for a out 30 minutes, I finally got to talk to someone about paying for someone to come & fix it with a one off payment, which I was told would be £315 and even this cost had many exceptions with it. As I am a pensioner and winter has already come, I asked for the first available… Read Full Review

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★★☆☆☆

“Poor”

Written on: 20/11/2016 by Sandraj1942 (1 review written)

We had Worcester boiler fitted in July 17. Did not use central heating until October. Since then w have had our fitter out 3 times because of malfunction - a call out charge was applicable. Fitter rang Worcester Bosch to send engineer out. They will not be coming for 2 days. We are old age pensioners, it is very cold, we have no hot water and reliant on small fires. On paperwork it says 24 hr call out. Very disappointed with service we have received from W B… Read Full Review

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★☆☆☆☆

“Tank fails for the second time in less than a year”

Written on: 17/11/2016 by Parker356 (1 review written)

Water tank had to be replaced for the second time in less than 12 months. The first time was an absolute nightmare with the loft hatch having to be reconstructed. Second one resulted in going a significant period of time without hot water. Engineer didn't turn up when he said. All in all, poor… Read Full Review

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★☆☆☆☆

“Over three months wait for a service!!!”

Written on: 14/11/2016 by Adamn247 (1 review written)

I recommended Worcester Bosch to my brother as their service has been pretty good in the past. I called to arrange a service for him today and they can't provide an engineer to do a service for over three months!!!! They have just given me a date of 27th February 2017 and been told that a service is considered low priority. So it is now November 14th and his Worcester boiler needs to be serviced as it's the correct thing to do before winter. I just can't believe they do not have enough… Read Full Review

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★★★★☆

“Great boiler, saved on bills”

Written on: 03/11/2016 by kcSheridan62 (1 review written)

I am very confused with the negative reviews. I bought a Worcester Bosch Greenstar combi boiler and think it is a good buy except that it takes while for hot water to reach certain taps but that would be the same with any boiler? My boyfriend also had the same boiler and his was great too. Since installation I can see that my gas and heating bills have reduced per year… Read Full Review

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★☆☆☆☆

“shoddy and expensive”

Written on: 31/10/2016 by julianhopes (1 review written)

this is the second worcester bosch boiler I have had installed in my properties and i will never touch them again. The product is shoddily constructed, major parts fail in short time and Worcester Bosch will charge ridiculous amounts for replacement parts and repairs.... Go with Baxi or Ideal if you know what's good for you… Read Full Review

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★★☆☆☆

“water temperature”

Written on: 29/09/2016 by Emeryc117 (1 review written)

If I turn up my Heating Thermostat, the Hot water becomes dangerously scalding hot even tho' it is set to a low temperature. My husband is a recovering Stroke patient, and has reduced touch sensitivity. Engineers have been in contact and explained that I have to run off the scalding hot water until the Hot Water set temperature is reached. Too late if my husband initially burns himself when using the shower Not a safe system. … Read Full Review

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★☆☆☆☆

“Very Unreliable”

Written on: 08/09/2016 by Melton387 (1 review written)

I replaced my Baxi Boiler with the W/B 29CDi and it broke down after 11 months so the Fan plus many things were replaced. Then it broke down after 2 years and the Gas Valve was changed and I shall scream if it breaks down again. I paid a lot for a 5* boiler and its worse than any others I've had in the past. How do they claim 5* !!!??? one can only guess… Read Full Review

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