Worcester Bosch Boiler Reviews

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Worcester Bosch Boiler

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Latest Reviews

★★★☆☆

“Poor quality pressure gauge.”

Written on: 17/05/2015 by nuttyprof (1 review written)

This may seem picky but a very cheap and nasty pressure gauge could give the impression that other hidden parts re not up to scratch. The first time I used the pressurizing system i'm afraid that I trusted the gauge, it didn't move a lot but just enough to give the impression that it was working. Some time later out of curiosity I tapped the gauge only to find that continuous tapping caused it to eventually read a pressure in excess of the green area. I then had to drain the system slightly… Read Full Review

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★☆☆☆☆

“Fluctuating hot water”

Written on: 26/04/2015 by ClaraConnolly (1 review written)

We had a greenstart worcester boiler installed because it was recommended by friend. After 2 years and one month the hot water reached a certain level and then the flame in the boiler died down and the water went cold. We had a gas safe plumber come and try and repair it but after 3 visits and a huge bill for parts which did not work he phoned the technical help at Worcester. They were no help and suggested it could be many different things, that was 3 months ago and it still isnt working… Read Full Review

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Onte's Comment

Written on: 15/05/2015

There is not a single boiler make on the market that is immune to occasional breakdowns. The most important thing is that you maintain them by proper servicing, and if you are unfortunate to face a breakdown make sure you use a gas safe registered engineer like myself who have no fix no fee policy.
A. Mastaras
AM Plumbing Heating Direct Ltd

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★★★★☆

“heat exchanger”

Written on: 26/04/2015 by spOgle269 (1 review written)

I have a Worcester Bosch boiler green star 28i junior and the heat exchanger has become corroded and stopped working and the boiler is leaking badly where do I stand I have no paperwork is the boiler covered under the ten year guarantee many thanks… Read Full Review

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★☆☆☆☆

“When is a guarantee not a guarantee?”

Written on: 30/03/2015 by Andrewperth (1 review written)

Our Worcester Bosch gas boiler claimed to have a 5yr guarantee, so when the timer clock stopped, I contacted the original installer / supplier who arrived and replaced it. He then sent an invoice for £143.10 I contacted Worcester Bosch who sent this reply: Thank you for your email. Unfortunately, as previously advised we are unable to reimburse the costs of any third party who undertakes any work carried on the product or fits parts, unless we have approved such work in advance of it being… Read Full Review

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Swiftdriver's Response to Andrewperth's Review

Written on: 31/03/2015

If it was an authorised supplier and fitter of the boiler, the manufacturers should have paid. I am about to buy a new boiler and was considering this make. I am not so sure now.

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Domg's Response to Andrewperth's Review

Written on: 09/04/2015

I've had exactly the same problem (timer), with my boiler.
I reported the problem to the installer 2 years and four days after he installed it and WB customer service say it is no longer under guarantee!
Needless to say, I won't be buying another one of their products!

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★☆☆☆☆

“worcester bosch boiler banger.”

Written on: 16/03/2015 by 5Warner (1 review written)

We moved into a new property 10 years ago, every house on the development (23)had the same oil boiler. Like us everybody has had terrible problems. 2 have been replaced and all the rest have had extensive repairs.After servicing the boiler (joke) last February, we were told Worcester Bosch did a service plan. We took out the insurance /service plan for peace of mind, as it says on their literature. The boiler got noisey in March 2015 so we called Worcester Bosch up. They agreed to come out and… Read Full Review

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★☆☆☆☆

“worcester bosch boiler banger.”

Written on: 16/03/2015 by 5Warner (1 review written)

We moved into a new property 10 years ago, every house on the development (23)had the same oil boiler. Like us everybody has had terrible problems. 2 have been replaced and all the rest have had extensive repairs.After servicing the boiler (joke) last February, we were told Worcester Bosch did a service plan. We took out the insurance /service plan for peace of mind, as it says on their literature. The boiler got noisey in March 2015 so we called Worcester Bosch up. They agreed to come out and… Read Full Review

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★★★★★

“great boiler”

Written on: 10/02/2015 by jpMeredith1985 (1 review written)

AW PLUMBING AND HEATING based in Glasgow have been fitting these worcester bosch boilers for several years & never had a single problem.. Slightly more expensive than other brands but worth every extra penny.. WOULD RECOMMEND THIS BOILER EVERY TIME.. and most of our costumers think the same. Great boiler, great warranty, no complaints … Read Full Review

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★☆☆☆☆

“We signed a bona-fide contract with Greenserve...”

Written on: 19/01/2015 by Greenserve.Bad.Review (1 review written)

We signed a bona-fide contract with Greenserve Maintenance Ltd in May 2014 and paid them a initial deposit of £2,465 for them to supply and install a new Worcester Bosch Boiler gas boiler and 5 wall radiators. Unknown to us Greenserve sent 2 NON qualified Non - GAS SAFE registered sub-contractors to undertake the work after he promised us that he only uses his own employees ! One and a half days after they had started the work the Greenserve Managing Director blackmailed my wife to… Read Full Review

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★★★★★

“Amazing customer service”

Written on: 29/12/2014 by Denni.ob (2 reviews written)

We bought a Worcester Bosch after a gas fitter recommended it when our old boiler died, and we've now had 27 trouble free months from it. However, when it suddenly stopped this morning we thought our luck had run out. My husband consulted the manual which didn't help, but it suggested ringing Worcester Bosch direct. My husband thought this was a complete waste of time but when he rang he not only got through straight away but they diagnosed the problem (a frozen condensate pipe)and told him… Read Full Review

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★☆☆☆☆

“worcester exploitative near monopoly”

Written on: 29/12/2014

3 yrs ago my plumber fitted a Worcester greenstar Ri boiler - his recommendation & cost me £3000. There have been various small probs despite regular servicing and on the 28 December 2014 with freezing temperatures at night it has failed completely. He can't fix the problem as he does not have the parts (thinks it is the fan). The Worcester call out fee is £365 pre-pd on phone. Engineer will call tomorrow (another freezing night) "sometime' before 1pm. My old system lasted 34 yrs and… Read Full Review

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★★★★★

“If you are not satisfied with a Worcester Bosch, then...”

Written on: 02/12/2014 by gaba (1 review written)

will never be happy. I am a gas fitter, and I have stumbled on this site and find some of these reviews a little 'suspect'. Clearly some of them are written by the same person. Other than a couple of German boilers,- that you have to order specially in this country and most people have never heard of, you will not get a more reliable machine. Vaillant USED to be the best, before they started using cheap parts, and moody contractors. Worcester are the only company that… Read Full Review

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Jillnboo's Response to gaba's Review

Written on: 05/01/2015

Thanks Gaba. I was leaning towards Worcester Bosch and after seeing your review will go ahead and get one. I too thought the other reviews a bit off as I have many Bosch appliances and never a thing wrong with them.

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★☆☆☆☆

“What a mistake”

Written on: 20/11/2014 by 233Fitzgerald (1 review written)

Bought a new boiler as the one one was on its last legs. I thought that Worcester Bosch had a good reputation so I was happy to pay the extra cost as I hoped that I would have a reliable boiler - what a mistake. it broke down almost immediately adn I was without hot water and heating while I waited for Bosch to come and fix it. What a mistake - I feel like I spent extra money to no avail and I might as well have got a cheaper one. They seem to have lost their reputation judging from the reviews… Read Full Review

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★☆☆☆☆

“A company from the past and boilers that do not work”

Written on: 31/10/2014 by KaitlinTodd86 (1 review written)

I had a combi boiler for just a year or so and already broke down once. We bought the biggest one but in winter it struggles. It is also not compatible with any smart controllers or valves. I suggest people to stay clear of this company. Expensive to buy, not worth the money, customer services bounces you mostly to the installers. I should have researched more instead of trusting plumber. … Read Full Review

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★★☆☆☆

“Good boilers, but watch out for the extras!”

Written on: 21/10/2014 by jimmyt77 (1 review written)

I have had a Worcester Boiler for around 3 years with no problem and unfortunately the timer broke on it this summer. After looking on the internet, I have found that they are renowned for having bad timers. After calling their contact line, I have been told that my only option I have is to have somebody come and look at it which will cost £260!! Very disappointed… Read Full Review

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★☆☆☆☆

“AVOID AT ALL COSTS!!!”

Written on: 19/10/2014 by McKinleyrg133 (1 review written)

Terrible boiler!! Had problems from the word go. Packed up within 6 months. Worcester refused to carry out any work because the installer had not filled out the paper work correctly. We were left without heating/hot water for two weeks. In the end had to get a new installer (Vaillant approved) to fit a new boiler. This time the engineer power flushed the system prior to installing the new Vaillant boiler. He also installed a magnetic filter. All in all, fantastic job carried out second time… Read Full Review

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★★★★★

“Boiler fine, service good, economical and effective”

Written on: 16/10/2014 by TriumphT100 (1 review written)

Just had a visit from the engineer who sorted out a small problem. He came one day after I called, within the time stated and after a phone call half an hour before arrival. He was very helpful, and a nice person who fixed the problem and gave simple good advice to avoid further difficulties. The boiler replaced a very old one and new radiators, shower etc. were fitted at the same time. The improvements have made te house very comfortable in cold weather. The boiler is the 34 CDi Greenstar and… Read Full Review

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★☆☆☆☆

“worcester boiler 14/19cbi”

Written on: 14/10/2014 by acjonesss (1 review written)

the worst boiler ever,breaks every year,needs new parts every year,even after flushing the system and new parts fitted yet again! still had a new heat exchange unit fitted again the next year,dont fit one of these boilers always lealing,and dripping year after year,even when serviced… Read Full Review

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★☆☆☆☆

“worcester boiler rubbish”

Written on: 06/10/2014 by ZavierVaughn (1 review written)

I purchased a Worcester boiler it went wrong a service man came replaced a part . since then everytime it fires up there is a terrible niose even the neighbours complian wakes you up in the morning. A service man has come 3 times and not fixed it . now they tell me as it has just gone over 2 years old it will cost £260 to repair the fault the Worcester service man created. I now have to buy a new boiler cause the the niose is that bad… Read Full Review

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★☆☆☆☆

“Worcester Bosch Efficiency = W. B. E. = Worst Boiler EVER ”

Written on: 28/09/2014 by Staffordwb267 (1 review written)

I quite agree. They're useless as a manufacturer, and worse still for after sales service. My highly recommended "Greenstar" was around £4,000, is three years old and yesterday sprang a leak out of its automatic air vent, ruining the flooring and leaving us with no hot water for four days until a replacement part (£7.50) arrives next week. called support line and met with total indifference and robotic nonchalance; "sorry, sir, it's out of warranty" "yes but it's only 3 years old.. clearly a… Read Full Review

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★☆☆☆☆

“Greenstar Worcester Bosch No Star”

Written on: 25/09/2014

We had a Worcester Bosch Boiler fitted 5 Years ago at a cost of nearly £2000 and it has been the worst boiler ever. The final straw was last week when it began spewing water out like a tap and flooded the garage and made a right mess. Good job it wasn't in the house. We has local boiler repair man to it who said it needed two parts and would then work, he did the work and charged £220 but it did not solve the problem as he did not check the electrics. The water has got in the workings and we… Read Full Review

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