Lloyds Furniture - www.lloyds-furniture.com Reviews

“Hi all, ”

Written on: 02/12/2007 by DCure (1 review written)

Hi all,

I've also been stung by this whole sham.
I received a letter from the administrators yesterday morning asking me to outline what I have paid and when.

I ordered a la-z-boy sofa back at the end of September 07.
I paid the money in full (£835) and now have no prospect of owning a sofa for some time, I will be sitting on the floor for the foreseeable future.

I read somewhere that someone had contacted la-z-boy direct, does anyone have the contact details? Its worth a try.

Also,... (read more)

“I paid £834 with my debit card for a table and chairs...”

Written on: 01/12/2007 by roglynn (1 review written)

I paid £834 with my debit card for a table and chairs from Lloyds Furniture on the 30th of October 2007. I have received an email receipt but nothing else since. I have tried sending emails, and I have tried calling, but I have had no replies. I contacted Companies house, but no notification has been sent to them that they have ceased trading. (read more)

“I ordered furniture from Lloyds via their website on...”

Written on: 01/12/2007 by katrinakt999 (1 review written)

I ordered furniture from Lloyds via their website on 20/09/07 and paid via my Visa card, which was taken from my account on 24/09/07. I have been constantly checking the order status on their tracking site, which has never changed, then when I couldn't get onto their website, alarm bells started to ring! They told me approximately 8 - 10 weeks for delivery, which would have been up the other day. I did a Google search to see if they had changed their website, as I had saved it in my... (read more)

“Anyone else fancy getting watchdog involved? ”

Written on: 30/11/2007 by 00mjc (1 review written)

Anyone else fancy getting watchdog involved?

below is an edited version of my message to Lloyds Furniture.

www.bbc.co.uk/watchdog/


An elderly friend of mine placed an order by telephone with a MasterCard for a reclining chair for her disabled husband (Married 60 years, met during WW2).

She received no confirmation by post.

After calling them and asking for a receipt, one was duly posted.

She waited for the chair...

She called, and was told that there was no chair ordered...

She... (read more)

“In my opinion, a dishonest company”

Written on: 29/11/2007 by jojomorgan (1 review written)

In my opinion, a dishonest company (read more)

“I ordered some furniture and the same thing happened...”

Written on: 29/11/2007 by jupson (1 review written)

I ordered some furniture and the same thing happened and haven't been able to get in touch with them or get a response. I have since re-ordered my furniture from another company and when I told the salesman what had happened he even gave me a discount. They have a lot of the stuff lloyds were selling and more. Might be worth a look.
Cheers (read more)

“I bought a dining table, six chairs, coffee table,...”

Written on: 29/11/2007 by scottb5246 (1 review written)

I bought a dining table, six chairs, coffee table, sideboard and console table from Lloyd's Furniture, for what seemed like a good price at £2100 in February 2007. I waited 10 weeks for it to be delivered, after being promised 5 weeks. The build quality was disgraceful, and I arranged for replacements in May. I waited and waited and waited and so on!!! After many phone calls and four months later in September, I decided to cancel, and I waited for over 2 months for the furniture to be taken... (read more)

“Its seems like Lloyds Furniture are back in business...”

Written on: 28/11/2007 by Tonybor (1 review written)

Its seems like Lloyds Furniture are back in business the website seems to be up and running and had a face lift by the looks of it after annoying so many customers and putting us through such an ordeal they could probably afford too. I still cant get a straight answer from them, the Stockton shop is open no real hope of getting the deposit back. (read more)

“We ordered a sideboard and nest of tables from Lloyds...”

Written on: 28/11/2007 by duped1 (1 review written)

We ordered a sideboard and nest of tables from Lloyds Furniture on 4th September and was told 8 weeks delivery.

We have also been unable to contact them since and we paid in full 418. My partner was in Sunderland last week and the shutters were down.

We have had very odd replies to emails but nothing confirming they have gone bust. They say we will get the furniture eventually or we can contact our credit card company and ask them to get a refund? I think it looks like they have gone...

“Hello everyone, I see that we are all in the same...”

Written on: 28/11/2007 by darren19802007 (1 review written)

Hello everyone, I see that we are all in the same situation.

I ordered furniture and paid a deposit of £230. I had a phone call on 16/11 and was told that my furniture would be here this week.

I called on Monday for a update and realised what had happened,

As I cant get onto the site anymore could someone please give me the email address.

I'm also reading on here that some people are saying they are trying to fulfill past orders, but even if they called me I would not feel safe giving...

“does anyone have any update at all? Lloyds Furniture...”

Written on: 28/11/2007 by Red Five (2 reviews written)

does anyone have any update at all? Lloyds Furniture have managed to get the full amount of £3500 off me for a full set of furniture that they had guaranteed to be in place by Christmas. It now looks as though the house will be bare for my family when they arrive in my new house.

Can't get through to any numbers, and their accountants just slammed the phone down on me for asking for some information and Companies House knows nothing about their status.

In my opinion - disgusting behavior... (read more)

“Ordered Table & Chairs £895.00 from Lloyds Furniture...”

Written on: 27/11/2007 by tonifleace (1 review written)

Ordered Table & Chairs £895.00 from Lloyds Furniture (www.lloyds-furniture.com), PAID IN FULL, been given numerous delivery dates but still nothing has arrived, can't get in touch with company by email or phone! been to Sunderland store and all shutters are down, nobody about. A relative of mine has been to his Stockton Store and has just informed that they are OPEN!! Unit 3, Holme House Rd, Stockton-On-Tees, Cleveland TS18 2SB (Just Off Portrack Lane). Hope this helps everyone!! (read more)

“I hope I can help other people in the same situation...”

Written on: 27/11/2007 by emma17 (1 review written)

I hope I can help other people in the same situation as myself. I too have placed an order with Lloyds Furniture (www.lloyds-furniture.com) back in September. I Was told 6-8 weeks paid deposit of £341 and 10 weeks still nothing.

It is looking like they are closing and because of this I have been panicking because we got rid of our old sofas. If you can find out the supplier of your item purchased give them a ring and they will be able to help you. I phoned up La-z-boy themselves and they...

“The website said up to 3 weeks delivery, so I phoned...”

Written on: 27/11/2007 by Ourbabybear (1 review written)

The website said up to 3 weeks delivery, so I phoned Lloyds Furniture (www.lloyds-furniture.com) because its late and said it would be 6 to 8 weeks and then the invoice said 8 to 10 weeks. Its now 10 weeks tomorrow! They said that they would phone back and didn't. other reasons given for the non-delivery were: * phone lines playing up
* website not working
At last, I got in touch with someone on Friday 23rd and was told to phone back Monday and couldn't get through even today. Was told my... (read more)

“I placed an order in September, they charged by Credit...”

Written on: 27/11/2007 by toconn (1 review written)

I placed an order in September, they charged by Credit Card for the full amount. No sign of delivery .
. No communication at all. Have raised a dispute with the Credit Card company, awaiting insolvency info from companies house.Don't touch with a bargepole !! (read more)

“I ordered a dining table and 6 leather chairs from...”

Written on: 27/11/2007 by davyboy1500 (1 review written)

I ordered a dining table and 6 leather chairs from Lloyds Furniture at £724, and paid in full on 11th November 2007. I decided to check the status of the order and discovered the web page is not operative any more. After a search I found these reviews, and I don't like what I am reading at all. As per the previous post, does any one know what's happening here?

Cheers. (read more)

“Having paid a £600 deposit I have now been waiting for...”

Written on: 26/11/2007 by Vienna (1 review written)

Having paid a £600 deposit I have now been waiting for 9 weeks for my delivery. Below is the the reply the company sent me.

We have just received your email today, we have had external auditors in for the past few days and the whole company has been on lock down. As you can imagine we have had hundreds of emails over the past few days with regards to this, we had asked out telecommunications company to put a message on out answer phone but this was not done. Lloyds Furniture is at... (read more)

“I ordered a dining set and a sideboard total cost 1500...”

Written on: 26/11/2007 by georgia02 (1 review written)

I ordered a dining set and a sideboard total cost 1500 pounds on 1st October. gave Lloyds a 300 pounds deposit, the furniture was supposed to be delivered within 6 to 8 weeks. After 6 weeks i started to call to find out when the furniture will be delivered, was always told to be patient as i had been told it could take 8 weeks!! Anyway called all last week and was told the auditors were in so i knew straight away that the company had gone bust. the website is not working so further proof... (read more)

“I received the table and 6 leather chairs that I...”

Written on: 25/11/2007 by Tracy10 (1 review written)

I received the table and 6 leather chairs that I ordered from Lloyds Furniture on time. 1 chair has silver writing on it, and the legs arrived damaged. I spoke to them, and they advised me to send an email with pictures of the damage. Since then I have sent numerous emails and made numerous phone calls, and I have still not had a reply. I paid for the items by Switch. which has left me with no options. I will now contact Trading Standards. (read more)

“Ordered a dining set and a bookcase about 1st November...”

Written on: 25/11/2007 by scotty61 (1 review written)

Ordered a dining set and a bookcase about 1st November promised 4-5 weeks i agree it hasn't been quite that yet but i'm not being too optimistic after reading the recent comments. I only wish i had read these reviews before placing my order.I have paid a £200 deposit with the remaining amount being buy now pay 12 months later. No one seems to know if this company has ceased trading or if they are honoring there final orders placed.If anyone has any clue as to what is happening please post on... (read more)

“None.I too ordered furniture on line from lloyds...”

Written on: 24/11/2007 by daveg64 (1 review written)

None.I too ordered furniture on line from lloyds furniture. I have been waiting 6 weeks for a delivery date. I received an email yesterday informing me that they had external auditors on site. If from previous review the stores are shut it doesn't look good. I paid an initial deposit of 140 quid so it looks like I can say goodbye to that. (read more)

“Since receiving my refund I have placed the with an...”

Written on: 22/11/2007 by Stevenkirk (1 review written)

Since receiving my refund I have placed the with an alternative company. They were cheaper and had the table and chairs delivered within 7 days of order. I'd like to thanks their helpful sales, customer services and delivery company. I wish I had placed the initial order with them in the first place. (read more)

“I believe that Lloyds Furniture have ceased trading....”

Written on: 21/11/2007 by Mackey (1 review written)

I believe that Lloyds Furniture have ceased trading. We ordered the furniture on 3rd October and were advised 3 to 4 weeks for delivery.
This then became 4 to 6 weeks. We paid a £400 deposit and completed the forms to pay the rest later @ 0% interest.
We have been trying unsuccessfully for the past 4 days to contact them by phone but there is no answer on any of the 4 numbers that I have. I have spoken to their suppliers, who confirmed that the items ordered are stock items and that we... (read more)

“I ordered a bookcase and a sideboard from Lloyd's...”

Written on: 21/11/2007 by MacSqueeze (1 review written)

I ordered a bookcase and a sideboard from Lloyd's Furniture (www.lloyds-furniture.com) totaling almost 500 (paid in full at time of order) and was quoted delivery of 4-6 weeks.
After 14 weeks, endless phone-calls due to the non-existent contact from Lloyds and dozens of false promises... the furniture finally arrived.
On the up side, the sideboard is beautiful, however, the bookcase was hanging out of the packaging after being dragged off the back of the delivery van and was therefore... (read more)

“If only I'd read the other reviews before I ordered in...”

Written on: 02/11/2007 by gainsy (1 review written)

If only I'd read the other reviews before I ordered in July. After nearly 13 weeks of waiting I cancelled the order on the recommendation. My credit card also had to reclaim my money which Lloyds had for 3 months. I too made dozens of phone calls and there promises to call back were never honoured. I don't recommend this company. (read more)

“Bought an Oak bed on line. Invoice arrived by email...”

Written on: 25/06/2007 by vannucci (1 review written)

Bought an Oak bed on line. Invoice arrived by email stating bed was Ash. Rung 24 hours prior to delivery to cancel and requested a refund. I spent 9 weeks and 26 telephone calls, which were dealt with endless excuses, and none of my calls were returned. I had to contact my Credit Card providers (3 letters and 2 phone calls) to stop interest being added while they investigated. Eventually, the Department of Trading Standards intervened and got a refund from Lloyds Furniture for me. (read more)

“I ordered a table, and I was expecting delivery within...”

Written on: 20/06/2007 by q3132c (1 review written)

I ordered a table, and I was expecting delivery within a week. Three times I was told my table would be delivered in 10 days, but nothing! Whenever I called Lloyds Furniture they said they would phone back, but they never did. After waiting for 8 weeks waiting, I asked to cancel, but I was told I had to email customer services to cancel. Not surprisingly the email bounced, as the mailbox does not exist! I've now asked my credit card company to get my money back, as I've given up trying to... (read more)

“This company advertises delivery within 3 to 4 weeks....”

Written on: 03/03/2007 by mustafaz (2 reviews written)

This company advertises delivery within 3 to 4 weeks. A bed purporting to fulfill my order was delivered after 7 weeks. If that wasn't bad enough, I had ordered a double bed, so they delivered a single bed! Not only the wrong bed but goods of a lower value than that for which I had paid. When contacted they promised collection of the wrong goods from my address. They promised such collection on two days. That's two days because they did not call on the first, they set a second collection... (read more)