BSM, Nationwide UK Reviews

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★★★★☆
3.9 / 5
294
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BSM, Nationwide UK

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Latest Reviews

★★★★★

“Professional instructors and great customer service”

Written on: 04/02/2016

The Pakistani instructor in Coventry and Birmingham's is a professional , expert in driving , great teaching . Bsm a pleasure dealing with… Read Full Review

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★★★★★

“EXCELLENT PERSONAL AND EASY TO FOLLOW”

Written on: 02/02/2016 by andykempster (1 review written)

ALTHOUGH I HAVE HAD PREVIOUS DRIVING EXPERIENCE I FOUND MY INSTRUCTOR TO BE EXTREMELY EASY TO GET ALONG WITH AND EXCELLENT IN HIS COMMUNICATION IN HOW TO APPROACH DRIVING I HAD PARTICULAR ISSUES WITH REVERSING INTO A PARKING BAY AND THIS WAS COMPLETELY OVERCOME WITH SIMPLE KEY POINTERS AND GOOD COACHING I WOULD HIGHLY RECOMMEND MY INSTRUCTOR AND BSM TO ALL… Read Full Review

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★☆☆☆☆

“Bad customer service ”

Written on: 21/01/2016 by Domingueztw136 (1 review written)

Booked 2 hours lesson but at the time of lesson instructor didn't turn up, contacted their help line and they said instructor forgot to mention on his dairy had to claim for a refund waste of time would not recommend to anyone… Read Full Review

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★★★★★

“Best instructed by far”

Written on: 17/01/2016 by 413Stanton (1 review written)

My instructor was amazing nothing was to much for him he would speak to you like a friend not his pupil which I struggle with I couldn't recommend him enough… Read Full Review

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★★★★★

“Wonderful”

Written on: 15/01/2016

I will admit that when I started to drive I was bricking it and my anxiety was through the roof. However, my instructor was so kind and patient and she really helped me to gain the confidence i needed. They start you off on 2 hour lessons ( which I always felt were too long) a week and then when you are ready they move you down to 1 hour a week (so you can continue to practice for half the price). Whenever I had driven with my mum or dad in the car before they were so jumpy and distracting, but… Read Full Review

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★★★★★

“Best instructor ever...”

Written on: 14/01/2016 by TTFan84 (1 review written)

I had the best experience I could have possibly have had. My instructor made me feel at ease from the moment I met him, all along if I had any questions, he answered them. If I made any mistakes, big or small, then he was OK and helped me correct myself instead of being annoyed. Any concern I had regarding my theory or practical was abated. We sometimes went over our time but my instructor didn't mind. He cared more that I was learning. He cared more about me learning and being happy with what… Read Full Review

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★☆☆☆☆

“incompetent, boring and aggressive ”

Written on: 06/01/2016 by Thomsonst368 (1 review written)

Firstly, I thought going with a national driving school would give me reassurance of good quality driving instructors. Only having just turned 19 - I hast to admit I was quite vulnerable (yet already had driven on quiet roads and had an optimistic view of passing quickly - which the bsm instructor was championing too... telling me i was one of his best pupils (false hope)). it then quickly changed and on the 6th hour he became very aggressive and shouting at me after i had gone round a… Read Full Review

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The Aa's Comment

Written on: 07/01/2016

Hello, this is concerning and we would very much like to address this. If you haven't spoken to our customer services team already regarding your dissatisfaction please get in touch via our website 'contact us' page and we will be happy to help with this. Kind Regards

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★★★★★

“Couldn't be happier ”

Written on: 05/12/2015 by 433McCurdy (1 review written)

I had a very patient and understanding instructor I had failed a test previously with a different instructor with a different company after a few lessons with bsm I felt so comfortable and my instructor was very professional I could not have asked for a better one he made each lesson fun and I am very happy with the professionalism I received thank you bsm I would recommended you to all my friends and family… Read Full Review

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★★★★☆

“Gentle and sincere”

Written on: 03/12/2015 by kingkinmo (1 review written)

I must say that my instructor was really gentle, sincere and patient. he was really helpful and helped me learn through my mistakes without condemnation. I had tried another instructor from a different company but he was a mess, just took my money and disappeared. On the whole i must say that we had brilliant practice sessions, he had good teaching and training techniques. He helped me work through my learning need as i thought i needed and we dealt with them appropriately. Passing was sweet… Read Full Review

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★★★★★

“Best driving school ”

Written on: 03/12/2015 by Studena (1 review written)

My instructor was the best,very calm,patient and friendly. I have tried Cats eye before I signed up with Bsm but the instructor was horrible .I would recommend Bsm to everyone ,well with Bsm u know what u pay for.That is the quality and teaching techniques. I have passed on 3th time but I do not blame Bsm just myself and the instructor believed in me.So,thanks Bsm and all the best in the future… Read Full Review

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★★★★★

“Best instructor ever!!”

Written on: 02/12/2015 by Catgordon202 (1 review written)

Such amazing value for money, definitely get what you pay for. I used a different school before moving to BSM and straight away realised how much time and effort my instructor put in to constantly make me feel at ease and teach me at the highest level. I would recommend him to anyone!! He is very missed since I've had my car!! Good luck in the future and thank you again!! X… Read Full Review

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★★★★★

“Happy”

Written on: 06/11/2015 by EphOnu (1 review written)

I had a very competent, nice, patient and friendly instructor. I am very happy to have met him. I will recommend him more than a million times. Thanks to the person I dealt with for a job well done!… Read Full Review

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★★★★★

“Absolutely fantastic driving school. ”

Written on: 04/11/2015 by Sarahmcdonn (1 review written)

My instructor was super friendly and very good at her job and this come to show by me passing 1st time. BSM was very easy to contact and pay for lessons everything you need for a driving school. I would Defiantly recommend this driving school… Read Full Review

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★★★★★

“A friendly and professional service”

Written on: 03/11/2015 by PhilBackhouse (1 review written)

A very pleasant experience all round. My instructor adopted a flexible and tailored coaching style and really put me at my ease. I would recommend BSM every time. I passed with 3 minors and really felt likr I had got good service. My only niggle is that you can't pay for lessons online which is a bit annoying, but I am told they are working on that! I'd not taken any lessons since 1994 and was not sure I'd be able to pass but BSM gave me confidence in my abiliies and gave me great support… Read Full Review

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★☆☆☆☆

“DONT DO IT!!! ”

Written on: 24/10/2015 by Kemppv60 (1 review written)

This company is the wrost drving school I have ever come across, think twice before you guys sign on to BSM because the last thing you want to do is lose your money , I booked 2 hours with this company and the following week I had one of the memebers of staff calling me to let me know that the instructer that they put me on with said he cant add someone else to his list ,bear in mind I already had paid 53.00pounds for the two hours that they already set for me ,so I said to myself ok instead… Read Full Review

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Bsm1's Comment

Written on: 27/10/2015

Hi, we're very sorry to read of your experience and would like the opportunity to address this for you. If you haven't already been in touch with our customer services team, please contact us via our website. We'd like to help. Kind Regards, BSM

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★★★★★

“Brilliant instructor ”

Written on: 09/10/2015 by Harrison399 (1 review written)

Great value for money and extremely helpful instructors. After less than 20 hours I managed to pass my test with just 2 minors and it's all thanks to my instructor, Curtis… Read Full Review

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★★★★★

“A fantastic Instructor”

Written on: 09/10/2015 by AhmadMilne (1 review written)

My instructor was always helpful. Very encouraging especially when I failed to pass several times. There was a time when I had to change test centres as my usual test centre was having problems which led to my driving test being cancelled. My Instructor was very happy for me to use another test centre and still train with him. He gave me my money's worth of lessons and more with his helpful tips and understanding. He is a driver with over 10 years of driving instructor experience and so I felt… Read Full Review

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★★★★★

“Absolutely amazing!!”

Written on: 09/10/2015 by 439Caldwell (1 review written)

I didn't begin to learn with BSM, I started off with another company but had an awful experience with them ( instructor wasted my time and money, made me cry, extremely patronsing) and my friend recommended these to me, so I started to learn with BSM, and my instructor was amazing, she was so fun and calm. I trusted her as well and she had all the time for her pupils and was always there to help. Amazing lady and passed first time last month! Would definitely recommend to others and the value… Read Full Review

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★★★★★

“Terrific ”

Written on: 07/10/2015 by Hari.V (1 review written)

My BSM driving instructor was an expert in teaching automatic car driving and was able to quickly identify aspects of my driving likely to stand in the way of passing my practical driving test (automatic car) at Hamilton-South Lanarkshire. He suggested appropriate remedial measures and Iam pleased to state that I passed with a clean sheet ( No driving faults recorded). I wholeheartedly thank my BSM driving instructor for guiding me to pass my driving test in this manner… Read Full Review

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★★★★★

“amazing instructor in Manchester ”

Written on: 07/10/2015 by lou1993 (1 review written)

My driving instructor was absolutely amazing i suffer with anxiety and she was so calm and understanding and so easy to talk too which is always a bonus. Looking forward to doing my pass plus course as shes very encouraging. Highly recommend them to friends and family… Read Full Review

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