BSM, nationwide UK Reviews

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1.4 stars
Average rating for this product is: 1.4 out of 5

From 0 ratings and 4 reviews

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Average Ratings for BSM, nationwide UK

  • Value for Money1.2 stars
  • Overall rating1.4 stars

4 Reviews For BSM, nationwide UK

  • Guest 16th Oct 2009

    Reviewer rating: 1 stars


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    Their customer service attitude is poor and you can't imagine how they talk about customers behind! I phoned once to book a lesson for my mum, as my mum is easy to get tired so I asked whether they could split the first lesson to two 1-hour sessions. I called back as I was not sure about the lady's explanation. This time a guy aswered the phone and talked to the lady, who said: 'she's such a liar!'(the guy didn't put me on hold..). And as I wanted an apoplogy from the lady, the guy was trying to convince me that she's answering a customer call and it'll last for 25-30 minutes and I will have to wait!! Do you want to be treated like this?

  • Vidhya 3rd Jan 2009

    Reviewer rating: 0 stars


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    Poor customer service, Not customer centric, high handed attitude, not helpful, no value for money.
    Would not recommend BSM for any driving instruction for customer apathy and negligence.

  • Guest 9th Mar 2008

    Reviewer rating: 4.5 stars


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    I have only had one instructor and he is good, he has gave me feedback, he is patient, he does not waste time. I have only use BSM and found them to be very good remember this is my opinion it all depends on the instructor you have and BSM also check up now and then to find out if I am happy with the service. I would recommend BSM but always check round before joining up with any driving school or private instructor.
    I haven't taken my driving test yet has I still need to improve.

  • Radekal Rank: Lance Corporal 18th Feb 2008

    Reviewer rating: 0 stars


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    I spent about £1200 for lessons and unfortunately failed last week.
    Looking back at my driving experience with BSM, I have come to conclusion that the problem lies in great extent on the instructor side. Rather than repeating the manoeuvres which I knew quite well we should have focused more on difficult areas such as roundabouts. I had an impression that my instructor was just too afraid to do that. I am not pretending to be fabulous driver (that's why I failed after all) yet I would expe ...