BSM, Nationwide UK Reviews

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★★★★☆
3.9 / 5
307
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BSM, Nationwide UK

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Latest Reviews

★★★★★

“first time passed with BSM”

Written on: 16/05/2016 by abee1st (1 review written)

if you are living in Southampton and looking for instructor go to BSM and ask for him, he is the best, I had 12 hours only and I passed first time ,thank you so much, you are legend… Read Full Review

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★★★★★

“Great instructor and passed first time”

Written on: 05/05/2016 by BrianaMatthews74 (1 review written)

I really enjoyed learning to drive with BSM and my instructor was fantastic, he was really patient and easy to get along with. Felt very comfortable with him. Struggled a little with manoeuvres but going over and over them and using reference points worked well for me. I had some lessons when I first started where I couldn't seem to do anything right but that was more about me feeling too anxious on the day but once I got going my instructor put me at ease and ended up been a good lesson… Read Full Review

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★★★★★

“the best instructor”

Written on: 05/05/2016

I guess, all depends who is an instructor. So I was the lucky one. The best instructor ever taken (I have got few before), patient, encouraging, professional. No hustles, even the car was replaced quickly when one of other students hit the kerb… Read Full Review

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★☆☆☆☆

“waste of time!”

Written on: 30/04/2016 by Baldwin60 (1 review written)

Booked 10 lessons with the instructor who came up on the system as available for my area. Instructor eventually arrived 20 minutes late, with a flat tyre, and stated that he is unable to teach me as he "lives too far away". This was going to be my first driving lesson, so there were a lot of nerves and waiting around all morning. Feels like a complete waste of a day. Not sure why the instructor didn't a)realise I was too far when my booking came through to him, and b) hadn't set his limits… Read Full Review

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★★★★★

“about my experience ”

Written on: 18/04/2016 by benjesdot (1 review written)

I will recommend BSM to everyone who is new to the driving so i can say is not only you will pass you test but the most importance think you are getting the confidence to drive without any problem is not like other school which you pass your test but you steel need more hours driving and with BSM you will know the correct way how to drive and the instructors are professional and they give you plenty off time to learn and repeat again and again until you get it and thank you very much for all… Read Full Review

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★★★★★

“BSM Instructor 5 *”

Written on: 07/04/2016 by Puckettjk416 (1 review written)

i had issues at first because my instructor became sick 2 days before i began and BSM just left it, until i got tired of waiting 3 weeks for the promised replacement, I called the group and they found me a quick replacement. A true professional who clearly loves what he does with over 17 years experience and holds a personal insight to help you through. this man can be so diverse in a good way, professional and at the same time, the best friend you never had, i was very lucky and personally… Read Full Review

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★★★★★

“Amazing!!!!!!!!!!”

Written on: 06/04/2016 by Gray292 (1 review written)

They are very supportive and great value for money. They will help you with any problems and any bad habits that you may have picked up. You really get to know your instructor and that helps a lot. Overall they are an amazing driving school and I highly recommend them to anybody that wants to pass their text quickly and safely and be a really good driver at the end… Read Full Review

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★★★★★

“Passed First Time!”

Written on: 05/04/2016 by CarsenDaniel270 (1 review written)

Asolutely fantastic! He was an amazing teacher aand really increased both my driving ability and confidence! So friendly and so organised! Pricing was very reasonable for what you get too… Read Full Review

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★★★★★

“Excellent”

Written on: 04/04/2016 by ShefaliBhavsar (1 review written)

I like to thank my instructor who helped me pass my driving test… Read Full Review

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★★★★★

“Very happy! ”

Written on: 04/04/2016 by Ashlee19 (1 review written)

I passed my driving test first time with BSM. My instructor was very friendly and patient with all the mistakes I made. He always turned up on time and the prices of the lessons where great value for money. My instructor made sure that I was confidant and knowledgable before I took my test and made sure I did many practice tests before my real practical exam. I don't feel as if I would of passed first time with any other company, as my instructor was truly focused on getting me driving as soon… Read Full Review

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★☆☆☆☆

“Would not recommend. ”

Written on: 03/04/2016 by Porternh441 (1 review written)

Was really excited for my first ever driving lesson yesterday, and I came home so anxious and depressed that I actually considered quitting learning there and then. Driving instructor decided to bring his political views 5 minutes into the lesson (which didn't help him at all), kept messing up my paperwork with another students, always had a moan or raised his voice whenever I did something wrong despite knowing I didn't know anything about driving and wasn't going to be Lewis Hamilton, spent… Read Full Review

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Bsm1's Comment

Written on: 12/04/2016

Hi Porternh441, we would like the opportunity to address this for you. We're very sorry to heat that your first lesson was not what you expected and hope that you have been in touch with our customer services team to discuss this. If you haven't, please don't hesitate to get in touch via our website 'contact us' page. We'd like to help. Many thanks

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★★★★★

“LOVE LOVE LOVE!!!”

Written on: 05/03/2016 by Branden449 (1 review written)

I was with a previous private driver and had already done 15 hours worth of lessons and still wasn't progressing any further. Rang AA who I was recommended by a friend but they did not have any new starts in my area, AA then advised me they work with BSM which I said was fine and got a start on the following Monday! My first 2 hours with my new instructor showed me more in that one lesson than I had learnt !! I didn't not like a single thing what company everything is quick and because the… Read Full Review

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★★★★★

“I started with bsm last year with my driving...”

Written on: 03/03/2016 by Carla16 (1 review written)

I started with bsm last year with my driving instructor from the rhyl (Flintshire area)I was passed with in a year never thought ad get there but had the best off the best driving instructor who has loads off patients and such a lovley person so glad I picked bsm… Read Full Review

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★★★★★

“Professional instructors and great customer service”

Written on: 04/02/2016

The Pakistani instructor in Coventry and Birmingham's is a professional , expert in driving , great teaching . Bsm a pleasure dealing with… Read Full Review

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★★★★★

“EXCELLENT PERSONAL AND EASY TO FOLLOW”

Written on: 02/02/2016 by andykempster (1 review written)

ALTHOUGH I HAVE HAD PREVIOUS DRIVING EXPERIENCE I FOUND MY INSTRUCTOR TO BE EXTREMELY EASY TO GET ALONG WITH AND EXCELLENT IN HIS COMMUNICATION IN HOW TO APPROACH DRIVING I HAD PARTICULAR ISSUES WITH REVERSING INTO A PARKING BAY AND THIS WAS COMPLETELY OVERCOME WITH SIMPLE KEY POINTERS AND GOOD COACHING I WOULD HIGHLY RECOMMEND MY INSTRUCTOR AND BSM TO ALL… Read Full Review

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★☆☆☆☆

“Bad customer service ”

Written on: 21/01/2016 by Domingueztw136 (1 review written)

Booked 2 hours lesson but at the time of lesson instructor didn't turn up, contacted their help line and they said instructor forgot to mention on his dairy had to claim for a refund waste of time would not recommend to anyone… Read Full Review

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★★★★★

“Best instructed by far”

Written on: 17/01/2016 by 413Stanton (1 review written)

My instructor was amazing nothing was to much for him he would speak to you like a friend not his pupil which I struggle with I couldn't recommend him enough… Read Full Review

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★★★★★

“Wonderful”

Written on: 15/01/2016

I will admit that when I started to drive I was bricking it and my anxiety was through the roof. However, my instructor was so kind and patient and she really helped me to gain the confidence i needed. They start you off on 2 hour lessons ( which I always felt were too long) a week and then when you are ready they move you down to 1 hour a week (so you can continue to practice for half the price). Whenever I had driven with my mum or dad in the car before they were so jumpy and distracting, but… Read Full Review

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★★★★★

“Best instructor ever...”

Written on: 14/01/2016 by TTFan84 (1 review written)

I had the best experience I could have possibly have had. My instructor made me feel at ease from the moment I met him, all along if I had any questions, he answered them. If I made any mistakes, big or small, then he was OK and helped me correct myself instead of being annoyed. Any concern I had regarding my theory or practical was abated. We sometimes went over our time but my instructor didn't mind. He cared more that I was learning. He cared more about me learning and being happy with what… Read Full Review

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★☆☆☆☆

“incompetent, boring and aggressive ”

Written on: 06/01/2016 by Thomsonst368 (1 review written)

Firstly, I thought going with a national driving school would give me reassurance of good quality driving instructors. Only having just turned 19 - I hast to admit I was quite vulnerable (yet already had driven on quiet roads and had an optimistic view of passing quickly - which the bsm instructor was championing too... telling me i was one of his best pupils (false hope)). it then quickly changed and on the 6th hour he became very aggressive and shouting at me after i had gone round a… Read Full Review

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The Aa's Comment

Written on: 07/01/2016

Hello, this is concerning and we would very much like to address this. If you haven't spoken to our customer services team already regarding your dissatisfaction please get in touch via our website 'contact us' page and we will be happy to help with this. Kind Regards

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