Written on: 22/04/2013 by BluntLuke (2 reviews written)
I brought the Hotpoint WF541 a few years ago after my 15 year old 2nd hand Zanussi retired. I thought the machine was a decent brand, good spec, simple to use and looked o.k. However, it's never been as good as the old machine. And then there was the lights! About five and a half years after owning it, all the lights started flashing on the front of the panel. I looked in the manual - a few different things mentioned about certain lights flashing to indicate problems, but nothing about all... (read more)
Written on: 13/04/2013
I bought my machine 6years ago with a 5yrs guarantee and I've had it fixed twice.. Now my warranty has expired and that same problem has happened again.. Where do I stand?!! Get new machine! Very unhelpful staff me member then called me stupid and my machine my problem. As my mum has had a machine for the last 15yrs(not hotpoint) I thought that was how long they lasted for..not a short 6years! Very unhappy will not use hotpoint again!! (read more)
Written on: 25/03/2013
Similar to other reviews, the front housing is also rusting on our machine. We've also just been told that the door latch needs replacing and also some internal "mother-board" or similar. Have had unit for 5yrs, but the rust has been apparent for at least half of that time. Not what you'd expect from a washing machine. You'd think that they would be built for a certain amount of contact with water... (read more)
Written on: 23/02/2013 by saltashscouse (2 reviews written)
We bought a silver Hotpoint Aquarius a little over 2 years ago and it has rust spots all over the front housing above the door. This looks awful and not what you would expect from a reputable company like Hotpoint. Although it is only cosmetic and does not stop the machine from functioning normally it is very unsightly. As the machine is out of warranty Hotpoint are unwilling to investigate (read more)
Written on: 07/01/2013 by Mapin (1 review written)
Bought this washing machine three months ago . Been using this machine daily with no problems until last week. The machine had washed the bedding and was spinning when there was a terrific bang. The glass door had smashed into the machine. The engineer said I must of had something in the machine - yes sheets how was that my fault. Has any one else has this happen???? (read more)
Written on: 29/12/2012 by Mrsangry2 (1 review written)
I have had this machine for just over 4 years and the bearings have gone which means it can't be repaired as we would have to buy a new drum. I had a Hotpoint machine previously which lasted over 10 years and thought it a good make. But how wrong I was. There is awful mould on the rubber round the drum and also I have noticed a bad smell like other reviewers. I still feel this is a new machine and am very angry to be forking out more money just after Christmas. Shame it says 'made in Great... (read more)
Written on: 09/10/2012
I hate this machine! It leaves my clothes dirty, unrinsed and sometimes with dry patches. Its all very well being ECO friendly but it lets minimal water into the drum so how can it clean my clothes? Utterly useless, I am now searching for a machine that will actually wash my clothes. (read more)
Written on: 08/09/2012
I bought this machine and have had this awful smelly and disgusing odour it can be quite embarrasing. The front door is rusting I also bought the dryer at the same time this broke about 1 year ago as the door would not close I would never buy another Hotpoint. (read more)
Written on: 17/06/2012 by julietmarie (1 review written)
Smells like a sewer when washing & laundry never smells fresh. Door seal is covered in mould & gunk no matter what I do & retains water. Although the door is left open when not in use because it is still coming into contact with the seal it might as well be kept closed! (Have checked other brands & this does not happen) Judging by other reviews this is a common problem that has been going on for some time - come on Hotpoint - sort it out! Front cover(silver finish) is also going rusty. ... (read more)
Written on: 21/11/2011 by suzytuffs1
Exactly the same as many other users have posted on here. I had to have the drum replaced 6 months ago. Then got the problem with the flashing lights, ive had to have 2 engineers out within a week, had the circuit board and motor replaced(which failed within 24 hours). Will definately not touch HOTPOINT again, and would advise everyone possible to stay well away from this machine!!! (read more)
Written on: 27/04/2011
Unfortunately I own a WF 451, and read the reports here, I won`t spend good money after bad,i`m going back to zanussi/other (read more)
Written on: 23/04/2011
Having only bought hotpoint appliances for the last 30 years, I am bitterly disappointed with this washing machine. The front panel started to rust within a year - Hotpoint said it was cosmetic and would do nothing about it. The rubber round the door is covered in mould which won't come off. There is a continuous build up of mould inside the soap drawer, regardless of how often I clean it. It does not wash properly. I can't wait to get rid of it. I won't be buying anything from hotpoint... (read more)
Written on: 22/04/2011
In common with other posters, same kind of experience - power board gone, with lights flashing and impossible to turn on the machine. Mould building up in the machine and smells of mildew, despite regular use. I have just been quoted '180 (I'm in Ireland) for a replacement power board and programming card, PLUS labour and callout charges. Needless to say, it's been poor value for money and I am going to dump this machine and buy a new (NOT a Hotpoint!) machine rather than throw good money... (read more)
Written on: 25/03/2011
I will never buy hotpoint again this washing machine is the worse buy ever,have bought cheap washers that wash better,and last longer when you phone hotpoint all they want to do is sell you tablets for cleaning the pipes wish I had more space as this is replacement machine same machine but sligtly different wash instructions so hotpoint know there is a problem DO NOT GO NEAR THIS WASHER... Cathy Belfast (read more)
Written on: 21/03/2011
Omg where to start after having another hotpoint washer i thought i would buy this one, The worse mistake of my life, i have had nothing but problems with it, i have had the bearings done 3 times, the heater, the circuit board and even had whole new insides of the washer,
The lights flash when trying to do a 30 degree wash so i have to bang it to stop them flashing.
Well its gone again my huuby said we will repair it i was like no im paying a new one i am so fed up with this one. it has... (read more)
Written on: 19/02/2011 by MartyHam (1 review written)
Thank God I`m not alone! I bought this rubbish just over 2 years ago thinking if I pay a bit more for a so called good brand it would last me. What a joke! Apart from the fact that it didn`t wash properly and the clothes stank after a wash it has now broken down and due to the crafty manufacture of this appliance is now irrepairable unless I pay £200+. This is due to the drum being encased in a plastic mould that cannot be replaced. I`ll never buy a hotpoint again and definitely will not... (read more)
Written on: 06/02/2011
have had my machine for 2yrs warrenty just ended and its now going wrong like other people have said flashing lights, filter block, seal holding water and smells mouldy forever cleaning it washing sometimes comes out not smelling fresh either wouldnt buy this product again, will take it up the tip as soon as ive got another one which will not be a hotpoint very dissapointed in the company as people cant afford to keep replacing things in these bad times. (read more)
Written on: 19/12/2010
Have owned our Aquarius WF541 for just under 2 years. Thought we were making a good choice buying a hotpoint - how wrong was i ! Numerous electrical breakdowns ,machine always smelling damp and manky ,also a very noisy machine when working . It has just broken down yet again with all its lights flashing ,this time though it's going to the tip ... (read more)
Written on: 12/06/2010 by AdotBATTENatTESCOdotNET (1 review written)
In as fewer words as possible "SH*TE". Worse bit of kit I've ever bought (read more)
Written on: 07/06/2010
had aquarias 541 bought as present by daughter in law who thought we needed a new one as old 8 year old Zanussi was a bit rusty but reliable.worst machine ever.We had intermittant faults on spin cycle and 30 degree wash but never consistant enough to call out engineer.took out an extended waranty with Hotpoint for peace of mind .cost 189 pounds for 4 years with Domestic and general.However when machine broke down after 3 years with a fault code F18 we rang hotpoint who arranged an engineer... (read more)
Written on: 26/04/2010
the filter is a really bad design you have to break it to get it out (read more)
Written on: 26/03/2010
WE HAVE HAD NOTHING BUT TROUBLE WITH THIS MACHINE ELECTRICS FAILED, BUTTONS BROKE AND BEARINGS HAVE NOW GONE. I HAVE ALWAYS HAD HOTPOINT BUT WOULDNT BUY ANOTHER. (read more)
Written on: 24/03/2010 by Retiredbiker (3 reviews written)
Owned Hotpoint Aquarius WF541 for approx 2 years and used daily. However has now broken down 3 times. Covered by purchased extended warranty called "What ever happens" from Currys. Well on one occasion what happened was it broke down between Christmas and New Year. They refused to attend. At latest breakdown rang one of the numbers they give and were told they won't send anyone until you get reference from insurance company. So then tried some other numbers contained in the warranty... (read more)
Written on: 02/03/2010
Two of us in the house with VERY low usage of this machine. Only a couple of loads once per week. Product lasted barely two years before electrics went and have had to call out an engineer. It's not that quiet and the rubber around the doors seems to grow mouldy, smelly and corrodes very quicky. It is very easy to use though and like the look and layout but almost certainly wouldn't recommend this or any other hotpoint product to anyone else.
I think next time I'll almost certainly spend a... (read more)
Written on: 10/01/2010
We have had our machine for 2 years and just after the extended warrenty surprise, surprise a fault appears! We have red flashing lights and no operational functions, have cleaned the filters and checked the pump etc myself but the problem still persists. The call out fees are expensive and not worth the trouble, we will replace it with a different more reliable brand. DO NOT BUY THIS MACHINE IT IS CHEAP TATTY BUILD QUALITY! (read more)
Written on: 07/01/2010
I purchased my hotpoiunt aquarius wml540p on 12thdec 08, never had a problem till just before my first year was up then noticed the lights were flashing when it finished the wash cycle.Didnt really bother about that as i thought surely there can be no problem as it is only just 1 year old! Came to put my washer on yesterday and there is no power at all! Rang the helpline to be told as the first year is up i would have to pay over a hundred pound just for somebody to come out to look at it!... (read more)
Written on: 27/10/2009
After hearing a very loud bang after an even noisier spin than normal, then it dying on me yet again, have decided to stop throwing money at this machine. Have had a new motherboard, back of the drum replaced, and motor repaired and only had it two years, and yes, all problems after the guarantee ran out. We had another make previously and that machine lasted for 9 years and we only ever spent £40 on repairs, so going back to that make now. (read more)
Written on: 21/10/2009
We have had our hotpoint aquarius wf541p for just over two years, and until now we have not had problems with it, and its only broken know because i left coins in my trouser pocket and it made a hole in the plastic drum liner,., i have just stripped it down myself and found it preaty straight forward to dismantle, i have looked at spares sites for a replacement drum and can get one for £90 all in, (hotpointparts4u), so it should be ok for another year or so. (read more)
Written on: 28/09/2009
just read all the reviews about the Hotpoint WF541 Aquarius and we've had every one of the faults mentioned!!
first one we had had to be replaced with the same model. next one has been just as bad!
i only turned the computer on tonight searching for spares as it has just blown a beer mat size hole in the drum outer skin!!
Written on: 04/08/2009
Hot point, cold product!
After a 13 months water was pouring from the drum,we were just out of our guarantee hence no replacement!
After removing the back of the washer,and a few other items I was able to PLUG the hole in the drum with liquid metal! (No more leaks)
I have had to clean the sump two times which has in the past resulted in solving water removal.
Wait for it, we now have all our red lights flashing just like captain kirks control panel,with a drum full of water,it looks like we... (read more)
Written on: 06/04/2009 by deanoaxelrod (4 reviews written)
The Hotpoint WF541 Aquarius does a fair job of washing clothes though can smell still quite damp at times. Not the quitest of machines either so dont put it on if you want some sleep!
Major fault also with electrics - flashing lights and electric shocks from the outer frame!
You have to turn off at mains and on again to clear the flashing lights.
No engineer out though as would cost too much due to Hotpoint's rip off charges. (read more)
Written on: 08/03/2009 by craig01979 (1 review written)
It's quick and easy to use with lots of programs to suit every day needs with variable temperature and spin speed. It also has the following buttons - mini load which is a half load option, a extra rinse, rinse hold, reduced creases which gives a more gentle wash and spin action and finally a wash enhance which is used for a more intensive wash i.e dirty or heavy soiled clothes. I found it just a little noisy when spinning but overall not too bad and could of done with a time indicator... (read more)
Written on: 22/01/2009
When it works, it does the business well. Have had engineers in 8 times over the 19 months I have had this product. Pumps, drum all changed, module changed 4 times, still having issues with the 2nd and 4th flashing lights despite clearing out my filter several times.
Next product WILL NOT be a Hotpoint. Extended warranty a must otherwise it will cost you dearly (read more)
Written on: 13/11/2008
What an awful product this Hotpoint WF541 Aquarius is. Apparent poor build quality.
Will never ever purchase a hotpoint item again - Sorry guys but don't expect to shell out over £250 in repair fees for a product that is four years old. Not a happy bunny.
Lets hope my new Miele performs better!! (read more)
Written on: 22/10/2008
Disappointed with my Hotpoint WF541 Aquarius in that now my electricity trips when I switch it on due to a filter pump problem. I am unable to unscrew the cap and that I have to pay out after 18 months of usage. (read more)
Written on: 19/10/2008 by dopeyonspeed (1 review written)
advice you if you get a Hotpoint WF541 Aquarius get breakdown cover too as had new drum,pump,waste hose,eproms and still havent fixed the fault so getting a new washer now (read more)
Written on: 13/08/2008
Mine broke just over 3 months which meant I cant have my money back to buy a decent machine. The drum has gone and I only used the machine twice a week for 3 months. The banging got louder and louder on the spin setting then the drum failed and water escaped out of the bottom of the machine flooding my kitchen. Not happy with lack of timescales for repair - I was told some parts can take 2 days and others months? (read more)
Written on: 13/08/2008 by Jules1957
Just had my new HotpoinHotpoint WF541 Aquariust fitted. Took ages deciding which machine to buy. I was really pleased with it until I did a wash!! It is so noisy, the wash cycle isn't bad, but the rinsing and spinning cycles are unbearable, never had a machine so loud before. I would not recommend it to anyone. I wish I hadn't bought it! (read more)
Written on: 22/06/2008
Overall not happy. Two years and the bearings have gone already is not good. Thought hot point was a good make! (read more)