Hotpoint Aqualtis AQXXD169PM Reviews

Watch this item
Hotpoint Aqualtis AQXXD169PM
2.1 stars
Average rating for this product is: 2.1 out of 5

From 4 ratings and 15 reviews

Thumb down 27% of users recommend this product

Rate it Now:

Click on the stars above to rate this product:

Tweet This Item


Average Ratings for Hotpoint Aqualtis AQXXD169PM

  • Ease of Use3.5 stars
  • Durability1.4 stars
  • Style3.6 stars
  • Service & Support0.5 stars
  • Value for Money1.6 stars
  • Reviewer Ratings1.7 stars
  • Overall Rating2.1 stars

15 Reviews For Hotpoint Aqualtis AQXXD169PM

  • Guest 22nd Aug 2009

    Reviewer rating: 1 stars


    Guest's review has yet to be rated - Be the first!
    Report this review



    The plastic paddles inside the Hotpoint Aqualtis AQXXD169PM drum are poorly designed - plastic rather than metal. They are constantly breaking and need replacing - a shoddily designed part which is spoiling an otherwise good machine, rendering it not fit for purpose.

  • Guest 10th Jul 2009

    Reviewer rating: 0 stars


    Guest's review has yet to be rated - Be the first!
    Report this review


    At first I thought it was the bees knees but I was wrong. This Hotpoint Aqualtis AQXXD169PM machine after only about 6 months broke down all together. The repair man said he had not seen one in such a bad way. It took 3 months for it to be repaired, no sign of compensation. I have had it about 18 months now and it has stopped working porperly again. I was told by another repairman that he wouldn't have one of these given.

  • Guest 29th Jun 2009

    Reviewer rating: 5 stars


    Guest's review has yet to be rated - Be the first!
    Report this review


    The Hotpoint Aqualtis AQXXD169PM is the best washing machine I've ever had after seveal machines (all Hotpoint) over 30 years. I can't understand the poor reviews and I would recommend it. It's never broken down on us in 18 months of daily use, maybe we've been lucky. It has a large capacity in a standard size casing, is very quiet, washes thoroughtly and has a wide range of programmes. This includes a "bed bath" wash which does a 60 C wash in a shorter time (1h 52m) than normal 60 C (2h ...

  • eileenereed 28th Jun 2009

    Reviewer rating: 5 stars


    eileenereed's review has yet to be rated - Be the first!
    Report this review


    This is the best washing machine I have ever had, after several machines (all Hotpoint) over 30 years. I can't understand the poor reviews. Ours has never broken down after 18 months of daily use; maybe we've been lucky. It has a high capacity in a standard casing, is very quiet, washes thoroughly and has a wide range of programmes. This includes "bed bath" which does a 60 C wash suitable for lightly used bedding (1 week) in under 2 hours, shorter than the normal 60 C wash of 2 hours 25 mi ...

  • elaineey1998 23rd Jun 2009

    Reviewer rating: 0.5 stars


    elaineey1998's review has yet to be rated - Be the first!
    Report this review


    I have had the Hotpoint Aqualtis AQXXD169PM just over a year it has broken on no less than 8 occassions. Needing a replacement door latch 3 times as it broke. A new pump twice and new paddles and I don't believe it it has broke down again so I am giving up and getting a different make and model.

  • Chivz 19th May 2009

    Reviewer rating: 0.5 stars


    Chivz's review has yet to be rated - Be the first!
    Report this review


    The motor broke on my Hotpoint Aqualtis AQXXD169PM after 2 years, then the door latch broke another 6 months after that, then the plastic things inside the drum snapped off last month, had all repaired due to spending another £159 on an extended warrenty, but now the plastic things have broke again, Customer services was downright rude, and didnt want to know.

    Dont buy this machine

    Its okay if you dont mine paying £600 for a michine that only lasts about 2 to 3 years

  • TiaM 6th May 2009

    Reviewer rating: 3 stars


    TiaM's review has yet to be rated - Be the first!
    Report this review


    I say goodbye to my Aquatis tomorrow. I must admit that up until a few days ago, I had been very pleased with it. It was my 2nd Hotpoint machine. I had been so pleased with the first, that I automatically went for another Hotpoint model.
    * So quiet in both washing & spinning
    * Excellent wash results
    * Good spin results, with the odd extra spin needed on thick items eg quilt. This was not a big issue and was not a frequent occurrence.
    * Excellent programme choices - suited our needs perfectly
    * O ...

  • APJones 23rd Dec 2008

    Reviewer rating: 1 stars


    APJones's review has yet to be rated - Be the first!
    Report this review


    The machine is Great but it is let down by customer serivce. Some staff unhelpful I have a Free five years parts guarantee , but you have to spend £99 for an engineer to come out first
    If you intend buying this model which is the best machine we have ever had .. order a set of paddles as well you will need them.

  • Guest 16th Dec 2008

    Reviewer rating: 0 stars


    Guest's review has yet to be rated - Be the first!
    Report this review


    I recommend you do not buy this Hotpoint Aqualtis AQXXD169PM as I think it will cost u a fortune in parts. i have had my machine 18 months and i have replaced the paddles about 8 times. hotpoint are poor and dont want to know claiming i overfill the machine. ut i have had an independant engineer to look at the machine and he has said its a design fault , the machine is designed to take a big load and the paddles are not strong enough to hold that amount of wet washing?

  • beckyswain 4th Jul 2008

    Reviewer rating: 0 stars


    beckyswain's review has yet to be rated - Be the first!
    Report this review


    Not too bad as a machine but very disappointed that it has broken down within 5 months. Even more disappointed at Hotpoint's poor customer service both on the phone and via email. I have spoken to at least 4 different people and thought they all were rude. So far I have been waiting 2 weeks to have my machine repaired and am still waiting. I will never recommend Hotpoint to anyone.

  • Guest 25th May 2008

    Reviewer rating: 0 stars


    Guest's review has yet to be rated - Be the first!
    Report this review


    The Hotpoint Aqualtis AQXXD169PM washes with hardly any water. They say it is the new system, to wash with little water, but what you want is clean clothes, not to economize in water. The clothes come out with dry patches. I wish I had read the reviews before I bought it. I regret buying it 100%. It is hardly a year old and I want to give it away.

  • paul1234 22nd Dec 2007

    Reviewer rating: 0 stars


    paul1234's review has yet to be rated - Be the first!
    Report this review


    4 months old and have had 3 new motors fitted and some electronic control replaced. Its broken down AGAIN. Veen waiting a week for someone to come out, been told it will be January 3rd before someone comes. I've asked for a replacement washer but told no. I'll never buy anything from Hotpoint again, I would argue they have a very bad customer service as they are not willing to help.

  • stroudy 5th Oct 2007

    Reviewer rating: 4 stars


    stroudy's review has yet to be rated - Be the first!
    Report this review


    So far this has been a great machine, washing well and quietly without any breakdowns. Beware that the machine is actually 640mm deep, not the advertised 600mm.

  • complex1 20th Jul 2007

    Reviewer rating: 4 stars


    complex1's review has yet to be rated - Be the first!
    Report this review


    Very pleased with machine but disappointed it went wrong inside 14 months. Up to then we thought it was excellent.

  • JamesBolivar Rank: Lance Corporal 5th Jul 2007

    Reviewer rating: 1 stars


    JamesBolivar's review has yet to be rated - Be the first!
    Report this review


    So far customer service has been poor. They arranged a visit form an engineer, but with less than a day's notice changed the appointment, just leaving a message on my answering machine. When I tried to phone them back they claimed to have computer troubles and refused to take my call.

    I do not recommend buying from these people.

Product details

Main characteristics: Weight Capacity: 7.49 Kg Washer Type: Washer Load Type: Front Load Wash: Wash Presets: Hand Wash, Wool, Wrinkle-Free, Soaking Extra Settin more details...