Hotpoint Aqualtis AQXXD169PM Reviews

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★★☆☆☆
1.8 / 5
18% of users recommend this
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  • Ease of Use

  • Durability

  • Style

  • Service & Support

  • Value For Money

Summary

1600 rpm spin cycle. A+AA rated. 7.5 kg load.
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Hotpoint Aqualtis AQXXD169PM

Specification for Hotpoint Aqualtis AQXXD169PM

Main Features
Type Free Standing
Type Free Standing
Loading Front Loading
Loading Front Loading
Spin Speed 1600
Spin Speed 1600
Main characteristics
Weight Capacity: 7.49 Kg
Washer Type: Washer
Load Type: Front Load
Wash
Wash Presets: Hand Wash, Wool, Wrinkle-Free, Soaking
Extra Settings: Quick WashMini LoadExtra Rinsing
Spin Speeds: max. 1600 rpm
Washing Method: Drum
Convenience
Control Features: Digital DisplayDelayed Start TimerTime Remaining Indicator
Additional Features: Quiet OperationChild Safe
Efficiency
Energy Efficiency: A+
Wash Efficiency: A
Spin Drying Efficiency: A
Other Features
Exterior Color: White
Other
Overall Depth: 59.99 cm
Overall Height: 84.99 cm
Overall Width: 59.51 cm

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Latest Reviews

★★☆☆☆

“Waste of money”

Written on: 21/09/2014 by westcoast1234 (1 review written)

I bought this machine as it was recommended by 'Which' but wish I hadn't. Just over a year, after purchase, the selector dial stopped working. I am now only able to wash clothes at 30 degrees! 'Which' should instantly stop recommending this machine. I think I'll return to a German made washing machine as they last decades. … Read Full Review

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★☆☆☆☆

“3 months old and broken!!!!”

Written on: 23/03/2014 by Sarahp214 (1 review written)

Just had to pay an extra £65 to get full cover for an FO5 fault, something blocked so might not be a parts failure. Person on phone said it could be a child's sock or something like that. SO I just bought a washing machine for £475 so my 3 kids could have clean clothes and I am told that a child's sock can break it. Marvelous. The wonders of modern Hotpoint technology. Why did I bother. I now have to wait a week for the engineer to fix it. And it's only 3 months old… Read Full Review

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★★☆☆☆

“I've had nothing but trouble with Hotpoint machines”

Written on: 01/01/2014 by HelenLo (1 review written)

Hotpoint used to be 'the' brand to have, however, this is not the case now! This is the 3rd Hotpoint machine I have had over the past 14 years (only because they had to keep replacing it on the insurance and I had to have Hotpoint) and have just bought a Samsung after refusing to pay any more insurance on this dog. The bearings have gone on this model a few times and the whole drum unit has to be replaced. The door holds water against the seal which then goes mouldy unless you wipe it with… Read Full Review

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★☆☆☆☆

“Consistent problems. Not fit for purpose.”

Written on: 16/10/2013

We have encountered numerous problems. The dial stopped working at one point and as it was still under guarantee the manufactures sent out a technician. He admitted that this was a common fault and left another "spare" dial for future problems !!! The machine OFTEN will not finish a cycle. The timer will be stuck on 1minute and it will not spin. The product seemed to be good value at time of purchase but we have had to re-spin washes so often that it is becoming laborious. When you… Read Full Review

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★★☆☆☆

“Poor fabric care”

Written on: 10/09/2013

Hotpoint Aqualtis washer dryer. Really disappointed with this machine. It was top of the range at the time and consequently very expensive. The cycle times are very long, although can be adjusted to shorter. There is no half load/quick wash capability. The minute wash and tumble dry does not wash properly. My main issue, however, is the way that it fades/damages fabrics. Two of my favourite dark tops have faded and have a strange fuzz of very short grey/white fibres on the surface. Colour on… Read Full Review

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★☆☆☆☆

“Leaky and smelly!”

Written on: 26/11/2012 by martinoc (1 review written)

We got this machine as it was on offer, had it 2 weeks over the warranty period and it has started leaking and making our clothes smell of oil? I don't think we will waste any money on a repair. It's a shame that Hotpoint are not able to produce a quality product anymore. I think we will have to go looking for a German machine this weekend. The drum size is good and the wash was ok but would not recommend… Read Full Review

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★☆☆☆☆

“No point buying”

Written on: 10/11/2012

The salesman done a great job we bought the worst machine ever we had. Did'nt last 11months, give problems from 2nd day it arrived. As for warrenties/guaranties not worth the paper there written on. It will end up up costing more money. In my opinion this machine is over complicated and like us we just had to scrap it in less than a year… Read Full Review

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★☆☆☆☆

“Never Again!!!”

Written on: 22/10/2012

I have had my machine 10 months and have had nothing but trouble with it. I'm thinking of giving the service engineer a key he's here so regularly. What is the point of giving appointment slots when the engineer turns up nearly 2 hours after the end of the slot without even an apology. The latest problem with the door has been corrected but not I can't change the programme and don't want to wash everything on a 40 degree cycle for 1.58 - Would NEVER buy Hotpoint/Indesit again… Read Full Review

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★☆☆☆☆

“Terrible, Aweful,Tragic!”

Written on: 23/07/2012 by a-reviwer (1 review written)

I have owned mine for 1 year and 2 months exactly, when it went faulty, it snapped off ALL three of the paddles inside, not good when you have a family and small child to wash for, I contacted the shop where i bought it from, they contacted hotpoint who said they could not help as it is out of warranty by 6 weeks! they said that if ANYTHING comes loose in your washer you are responsible (how on earth do you predict when a button falls off?!) hotpoint wanted £120 just to send an engineer out… Read Full Review

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★★☆☆☆

“have owned this machine for approximately 3 years and...”

Written on: 10/06/2012 by mandy67 (1 review written)

have owned this machine for approximately 3 years and is by far the worst purchase I have ever made. I am writing this now because I have just tried the tumble dryer again (don't do it very often as it dosen't work and never has) the washing comes out very hot and very creased, originally had the repair man out and he eventually told me that if I called them out again then I would be charged hence I haven't used the dryer for about 18 months !!!!!!! I do not feel the machine washes very well… Read Full Review

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★★★☆☆

“really quiet, nice big drum, good fast spin, doesnt...”

Written on: 08/06/2012

really quiet, nice big drum, good fast spin, doesnt jump around the room. had it almost 5 years and it started leakin not sure whats up with it but grrrrr need it fixed and soon what to do??… Read Full Review

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★☆☆☆☆

“always breaking down”

Written on: 13/05/2012

I bought this machine 2 years ago and it is always breaking down. The first time was just 5 months after purchase. I have had to pay out nearly £7 a month in insurance just to cover the repairs. The last person at Hotpoint I spoke to told me that it wasn't excessive for a machine to break down twice a year! I have never had this problem with any other machine I have had. I wish now I had kept my old machine which still worked but decided to invest in a new one as I have just retired and wanted… Read Full Review

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★★★★★

“Don't recognize these reviews at all.....”

Written on: 10/04/2012 by Sionsie1965 (1 review written)

I've had this machine for over 4 years and I absolutely love it. It has a huge range of options, you can open the door after setting it in motion - I always find random socks after the cycle has started. The child lock is great, the styling is lOvely and the spin works brilliantly. Mine is also quiet. I truly have no criticism so was really surprised to hear the views of others. Most odd… Read Full Review

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★★☆☆☆

“Hotpoint AQXXD 169PM review - would not buy it again”

Written on: 21/12/2011 by EstherKT (3 reviews written)

I bought it as I have a family and this washing machine has a big drum and the advantage to stop midcycle and add or take stuff out. Also it is supposed to be SSSHHHH and the way it looks is great. As ours is in the kitchen next to the livingroom I thought this would be great. HOWEVER: * The soapdispenser front broke within weeks, but as it does not intervere with the looks and the functionality it was not replaced. I could replace it by buying a new one myself (??? why). * After a year the… Read Full Review

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★☆☆☆☆

“rubbish machine paddles keep coming off ”

Written on: 26/11/2011 by semajjgt (1 review written)

very poor drum design as the paddles keep coming off however hotpoint have not recalled the machines. rubbish not fit for purpose , now resorted to drilling and pop riveting the paddles in place , so far lasted 6 months thats 5 months longer than HOTPOINT can make them stay on !!!… Read Full Review

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★☆☆☆☆

“Do Not Buy This Machine”

Written on: 09/09/2011 by SallyO (1 review written)

At 6 weeks old the balancing stone split in half and water got into the electics it took Hotpoint 8 days to repair as they refused to replace the machine. 6 months later it needed another repair at less than two years old the second balancing stone split into 4 pieces. It is now in the skip where it belongs. It is the worst machine I have ever come across. A total waste of money, full of serious design faults… Read Full Review

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★★☆☆☆

“Poor Quality Machine”

Written on: 28/06/2011 by wozzer69 (1 review written)

Seemingly like many other users mine continually suffers from the plastic paddles snapping off. I've lost time of how many sets of replacement paddles I've ordered but shortly I'll have paid for the cost of the machine again! Whilst the machine is very easy to use and it accomodates a capacious load, the aforementioned design flaw really starts to diminish such benefits. For someone like me who wants simplicity when washing their clothes the operation of this machine is great. The digital… Read Full Review

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Guest's Response to wozzer69's Review

Written on: 24/07/2011

rude isnt the word arrogant and stuck up ! i threatened them with my solicitors coz they werent going to fix my machine due to lack of engineers! i am awaiting a new arrival of a new washing machine ! :) they have probably vandalized it lol i hope not lol

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Guest's Response to wozzer69's Review

Written on: 02/05/2012

iv had mine for 4 years now and havent had any problem what so ever i think the reviews are from a very small minority that had a big problem with there's and realy felt like they had to write there review in the first place whilst googling for expert opinion why there machine had brocken down in the first place.....Im one of the rare people thats happy with my machine and writing a reviw......because all thows with "and lets face it!" with good working machines arnt googling in the first place..

its the best machine iv ever had "Pricey" but I definatly got what I paid for...end of!

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Guest's Response to wozzer69's Review

Written on: 01/08/2011

I bought a Hotpoint Aquarius WMF 760G 10 days ago, and already one of the plastic paddles has snapped off. My worry is what happens to the broken plastic bits? Do they get under the drum and cause further faults.

I have to wait 5 days until an engineer visit. And yes - the Hotpoint service office were less than helpful.

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★☆☆☆☆

“ At eight months old the heaters broke down and had to...”

Written on: 06/04/2011

At eight months old the heaters broke down and had to be replaced, which took 14 days. At one year and two days old, the bearings went, which meant the whole of the drum needed replacing. Time.....AGAIN....2 weeks.......BUT.....before the engineer had a chance to replace this, he found out that the circuit board had also become faulty (changing programs, and languages at its own discretion!!!), which has resulted in another 1 week wait (bet it takes longer) for the part to be ordered, and an… Read Full Review

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Guest's Comment

Written on: 24/07/2011

i agree with u i was waiting for a part that was meant to come from china ! yes china u heard me right and the customer servis kept me waiting for 7 months ! yes 7 moths without a washing machine all because the so called high tech water pressure switch circuit board was damaged and all because of that it was going to coct me £150.oo for a new pressure switch the machine is not worth the time or money i agree with u 1000 percent chuck it out mines going to the tip tommorow bye bye aquatis

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Guest's Comment

Written on: 24/07/2011

aqaultis deeply different lol i couldnt find my t shirt lol aah there it is in 5 tons of water . how much bloody water does it need it easliy must use 7 baths full for a bloody rinse i h8 the machine !

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★☆☆☆☆

“This machine suffers from some terrible design faults....”

Written on: 05/03/2011

This machine suffers from some terrible design faults. The internal lifter paddles fall off regularly and when they do the load is torn. Hotpoint say this is due to clothes having buttons and zippers!!!!!! Surely then this makes it not fit for purpose. Also, the seal around the door pulls away from a hard plastic spike and unless you check that it is in place prior to each wash, again, you get a shredded load. The large capacity drum ought to be designed to take a large load and yet the lifters… Read Full Review

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Guest's Comment

Written on: 24/07/2011

i completely agree with u there they are rubbsish the customer service is no exsistant and their servis is a sham and the repairmen are rude

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Jurassic's Comment

Written on: 04/01/2013

Hotpoint USED to be British made and were good machines, but now they are Indesit owned they are terrible !! Had we realised they are Indesit we would NEVER have bought this machine. It is about 2 years old and so far have had to pay for 5 paddles, at £10 each. An expensive (for customer) design fault ! they should be metal and an integral part of the metal drum, not some 'added on' bit of plastic that keeps breaking.
As there are just two of us the machine is hardly overused and I am now considering getting rid and buying another make.

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★☆☆☆☆

“BEWARE!!!! Do not waste your money absolutely not...”

Written on: 02/03/2011

BEWARE!!!! Do not waste your money absolutely not worth the money, the reviews say it all. 1 maybe 2 people are happy with it, well lucky them i say. Mine broke within 3 months of owning it & i've had to call them out 8 times in 2 years! It's not quiet & the plastic paddles in the drum keep breaking, they said its because of buttons & zips on clothes!!! so most clothes has zips & buttons it should be built for things like that...well i could go on but i think you get the message! & if you dont… Read Full Review

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