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| Quality of website | 7.7/10  |
|---|---|
| Value for Money | 7.8/10 |
| Overall rating | 6.7/10 |
Full review by
julie007
on 4th Apr 2008
User Rating : 10
Respect :
0
Good Points: Excellent service .Good value for money
Bad Points: Never encountered any
General comments: I have ordered flowers a few times now and have been delighted with the results ,very good quality & value for money and very friendly & reliable service . The flowers were delivered the next day and were beautiful i also sent wine and chocolates to one of my friends, who was very impressed . The web site is really easy to use and they got some nice gifts for men and women. i would highly recommended Interfone flowers
julie007's review and ratings | 84 words
Review by
Guest.
on 27th Mar 2008
User Rating : 10
Respect :
0
The website was easy to negotiate and order was processed easily. Was given a courtesy call to check my card message as it had some unusual spellings, which I thought was a very professional and yet personal touch!
I found the goods where excellent value and much better than some other companies I have used and will most definitely be using the them again.
Guest.'s full review | 71 words
Review by
hannah73
on 26th Mar 2008
User Rating : 10
Respect :
0
It was my sister's and father's birthday over the easter weekend and I was going away, so searched the internet for a gift service and found the website www.interfoneflowers.co.uk and looked at the gifts I could send. The website was very informative but because I had left it to late it advised to call a FREEPHONE number to confirm. I spoke to an advisor who knew her products and managed to deliver Paul Smith Aftershave and Brandy for my Dad and flowers, wine and chocolates for my sister. They ...
hannah73's full review | 173 words
Review by
Guest.
on 19th Mar 2008
User Rating : 0
Respect :
0
Paid just over £50 for some flowers to be sent to my Aunt on her 60th birthday. Flowers didn't arrive and when I chased them up where delivered 2 days later. I complained and was offered a refund but 2 weeks later this has still not been paid. I have chased up the refund today and have spoken to another assistant who was not interested and told me my refund was waiting to be authorised by their bank and should be with me by the end of the week. Not good enough and I will never use Interpho ...
Guest.'s full review | 118 words
Review by
chillin2
on 26th Feb 2007
User Rating : 10
Respect :
0
I will be using the service again and looking forward to seeing what I can send her for Mothers Day from the children, as I do not enyoy shopping!
chillin2's full review | 86 words
Review by
cshaw
on 28th Dec 2006
User Rating : 0
Respect :
0
This was to be part of a Christmas present, which consisted of a bouquet and Food Hamper. When I phoned Interfone online florists customer service and told them that I wished to complain, that I wasn't happy with a simple refund, I was told "whatever", and the so-called customer service operator then hung up!
If this is their service, all I can say is that they need to invest in training for their operators
cshaw's full review | 89 words | 1 comment added.
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