Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.
Written on: 29/08/2012 by LucyLydiatt (1 review written)
I absolutely love the new river island website as it is more up to date now and so easy to find everything and anything that you want. I placed my first ever online order on saturday 25th August. This was the last day of the offer to get free delivery with any order. Because i placed the order on a saturday evening i knew i couldn't count sunday and monday(bank holiday) as 'working days' so as i read through the website i noticed that i should get my order on the followingThursday. However, i… Read Full Review
Written on: 07/08/2012 by sarahmeyerse (10 reviews written)
I just love everything in that store. They offer a good selection of women's clothes. Most of the casual clothes are more expensive than the Zara or Mango but still I think the quality is better. There are also lots of basics such as sweats, t-shirts, underwear, pajamas and basic shorts and pants. The delivery was quiet good for an international delivery.It will remain as one of my favorite online stores… Read Full Review
Written on: 05/04/2012 by risingsun (3 reviews written)
I usually prefer buying clothes directly in the shop but have been so busy lately and just placed an order last Monday - three days later it arrived and didnt even pay anything for quicky delivery - with tracking number. Great packaging and good quality products. I'm overall very happy with my order and can only recommend River Island. You will not be dissapointed when buying online… Read Full Review
Written on: 28/08/2009 by jessica87 (22 reviews written)
I had nearly been put off from buying from this site, as a friend spent £200 on items that never actually left the warehouse, even though she'd got an email to say they'd been dispatched, and taken the money.
She eventually got a refund after 3 weeks.
I love a lot of the clothes from River Island so it would have been a shame to let that get in the way. The website was a bit of a nightmare to navigate, but I was happy with the delivery time and packaging. But looking at previous reviews… Read Full Review
Written on: 06/06/2009 by x4sophiax (4 reviews written)
Love river island, I am a complete sucker for them, my wardrobe is full of clothes from there! I have ordered loads of times and not had any problems. There's only 1 thing that I don't like, and that is if you want express delivery it's £6.95, which is extortionate compared to other websites!… Read Full Review
Written on: 20/04/2008
Great fitting and style clothes at River Island. Lots of very nice and not too expensive clothes and lots of sales and opportunities to snap up a bargain! Handbangs are quite pricey though… Read Full Review
Written on: 17/12/2007
Overall i think the River Island site is reasonable… Read Full Review
As rated by our community of reviewers
" No customer service whatsoever. " Read More
" Great service and great products. " Read More
" Do not deal with this company they take your money and you never ge... " Read More
" Terrible " Read More
" Missing item fro parcel - not being resolved " Read More