Compila www.compila.com Reviews

Click here if this is your business
★★★☆☆
3.0 / 5
50% of users recommend this
Click here if this is your business
  • Value For Money

? Ask our helpful community of experts about this product or company
Compila www.compila.com - Ask a question now

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★☆☆☆☆

“Support is rubbish, and sometimes you never get a...”

Written on: 09/07/2014 by Bobwebhosting (1 review written)

Support is rubbish, and sometimes you never get a response back. Avoid at all costs! They're slow and their VPS service gets used as mail spam. Oh and they like to overcharge too! Avoid, Avoid!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“superb value for money - A1 all round”

Written on: 19/06/2014 by NigelTomkins (1 review written)

I've been with Compila several years now, first with a Bargain account and now with my own VPS with them. The uptime is very good, no complaints at all, and when I have any technical issues they are resolved very quickly and without fuss, even at 4am! The guys on the phone are senior staff, people who commission and maintain the servers with years of experience in the internet. So you'll always get a quick meaningful answer to questions instead of a load of waffle. Very good in my opinion. I'm… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★☆☆☆

“Questionable Integrity !”

Written on: 12/03/2014 by Mohammad268 (1 review written)

I have been with Compila for about 10 years but mysteriously our domain was ‘hacked’ (I am the ONLY administrator of the domain and take security very seriously) and all of the email accounts were deleted . I sent a support ticket and they reinstated all of my email accounts without explanation. Ever since our whole domain has been getting severely spammed. This didn’t used to be a problem but when I looked at my cpanel, I noticed that spam assassin and box trapper had been… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Fantastic Customer Support!”

Written on: 11/03/2014 by jessicastevens (1 review written)

I have been reading some of the reviews on here and am wondering if they are talking about the same company? I am very new to website design and blogging and have to say that I found the entire process very daunting when deciding to finally bite the bullet and get online, posting about my travels around the World. From start to finish, from sales to support, I have found them to be very patient and very helpful in everything that they have helped me with. I was going to choose a more… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★☆☆☆

“Bad support”

Written on: 17/02/2014

If you want cursory unpersonal and unhelpful customer support, this is the place for you. At least they are quick answering tickets via email, even late into the evening, but the replies are terse and seem to come from a position of smug superiority rather than being helpful. As a customer I don't feel valued - just looked down upon like some sort of irritation. Not impressed at all… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Compila designed my website :) ”

Written on: 11/02/2014 by JohnBird1 (1 review written)

I would like to thank the advisor at compila for completing the JBRL.co.uk website for me. The design was better than I could have imagined and it was finished in a timely fashion. I have recommended compila to friends who have also stated that the websites they were provided were fantastic. If you need a website then these are your guys! … Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Very bad customer/tech support”

Written on: 25/01/2014 by terrygomper (1 review written)

I'm a professional web designer and have been hosting all my clients sites with compila over the past 10 years. As I know what I'm doing I need very little support but when it comes to server technology and in particular PHP settings on their servers the guy on the tech support desk is clueless and less than helpful. He set up standard response emails which are beside the point and take about 24 hours to come through. Thus a small job on his side can easily take 2-3 weeks while a shopping cart… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“COMPILA is a trusted brand”

Written on: 03/12/2013 by TonyCavallo (1 review written)

I run a web design company. As a web designer, a strong partnership with a trusted host is paramount. My clients demand 100% uptime, so I as a supplier, I have to be sure that I can offer this guarentee to my clients. COMPILA have been my sole hosting company now for nearly ten years and they have continually offered me a quality service that I can truly trust with excellent and reactive support at a fraction of the cost that you would expect for this service. On the rare occasion that you do… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Best Hosting Company In The UK”

Written on: 09/11/2013 by kboxer (1 review written)

I have been a customer of Compila for many years now and their service has been excellent. There have been very few problems and where a problem has come up they have been very responsive and helpful and dealt with my issues in a very professional and timely manner. The staff are always courteous and know what they are talking about. I have hosting accounts with other companies across the world and I never get the same kind of service from them. In the future I will be hosting all my websites… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“So bad with customer service”

Written on: 04/10/2013 by steve2039 (1 review written)

They are really bad, please do not use them. I have two websites with them, the first was ok so I just went with what i knew, now the 2nd keeps dropping off and I have raised 5 tickets over the last 2 weeks and NO response. I have called support and sales both no answer. Really bad. can't wait to leave… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“CAN'T GET STARTED”

Written on: 23/05/2013

This freminds me of the old song Can't get started with you" Written before the web was ever colnceived, but with Compila in mind. … Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Tecnical support”

Written on: 15/04/2013

Rubbish, now been waiting 31 minutes at 10p per minute. Second time in a week. Cannot even email complaint as its our emails that do not work. This is a common problem with Compila and we must now seriously look for another provider. Now at 9.35 am I am getting a message that their Tech support is now closed and they have cut me off. Customer Service does not exist with this company… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Very bad at answering their phones”

Written on: 08/04/2013

I have tried to call their technical helpdesk on a couple of occasions. Once I was waiting for 25 mninutes and gave up, the second time it is 15 minutes and I am still on hold. if you are looking for a prompt response you may struggle… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“VERY Happy, especially with the tech support”

Written on: 28/02/2013 by drjohnPilot (1 review written)

I've got six or seven clients with compila.com, and one has been there since Jan 2004. That should give you an idea of how much we like them! We've had extra disk space for free and extra bandwidth for free, only being charged when it was obvious we really needed to upgrade to the next level they offered. I've had very few problems in the last eight years with these sites, and when I've had to phone or email them, the tech support has been great. A real human being who seems to love his job… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“First Class”

Written on: 08/02/2012

I have been using Compila for many years now and they host all my websites as well as all my clients sites wherever possible. If i am ever asked what hosts to use i always recommend Compila. Their level of service is absolutely first class and i look forward to using them for many years to come… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Excellent uptime, best tech support in the business”

Written on: 08/02/2012

I've been with Compila for 8 months, first on shared hosting and then on one of their new VPS platforms. I've never had any downtime on the VPS, not even for a few moments. I experienced one brief outage on the shared hosting at 3am when they did some planned hardware upgrades. In contrast to all the other hosting companies I've used, the phones staff are senior Systems administrators based in the UK who actually commission and maintain the servers. So they know what they're talking about and… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Excellent Service and top-notch Tech Support”

Written on: 08/02/2012

The Commerce plan we currently use is excellent value for money and just keeps getting better over time. No complaints! I have been using Compila for over ten years now and their customer service has always been excellent. Their team is polite, knowledgeable and patient, eveything you'd wish for when your struggling with a technical issue or setting up additional features. They are always there to help. A+! I highly recommend Compila for your hosting needs… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“After this hosting company moved server and...”

Written on: 28/04/2010

After this hosting company moved server and consequently took my money earning e commerce site down for 24 hours with no prior warning I decided it was time to move to a more professional hosting company. Their support ticket system is patchy, occasionally fast, but often your left waiting hours for a response. Yes they offer cheap hosting, but please be aware that you really do get what you pay for, don't use them to host anything important!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★☆

“I moved my site to Compila about a year ago after...”

Written on: 28/10/2009

I moved my site to Compila about a year ago after having so many problems with my last hosting company. From day one the guys at customer support were nothing but helpful answering my MANY questions and doing most of the leg work. I'd always had trouble with the mySQL with my last host (who were an awful lot more expensive considering the real lack of help I got from them whenever a problem occurred) the servers were always dreadfully slow and they seemed constantly down but I have had no such… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★☆

“Been with Compila for about three years now and host a...”

Written on: 25/10/2009

Been with Compila for about three years now and host a number of sites with them (about 60 at the moment). They are great on price and have a good steady uptime with little to no problems. My clients are not complaining so I have no reason to complain. A great outsfit that does what they say and dont bombard you with email after email trying to sell you more.

I wouldnt use anyone else… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
overview