Compila www.compila.com Reviews

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★★★☆☆
3.2 / 5
31
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Latest Reviews

★★☆☆☆

“Cheap but poor customer service”

Written on: 01/05/2015

I do recognise that Compila are very cheap - and this makes them very attractive to the vast majority of people who want some basic webhosting; in this respect, I can't fault them, and I have no doubt that they are one of the market leaders in the UK (however, there is an alternative argument in the web-hosting market that says that 'virtual' systems, such as the number of the MySQL databases a customer wants, should always be free [increasing the number of databases doesn't cost the host… Read Full Review

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★★★★★

“Speed of support”

Written on: 11/03/2015

I have to say that any requests for support are acted upon very quickly by the support team at Compila. From the mundane to the more complicated they action their service tickets with amazing speed. Nice in this day and age! I have a number of domains hosted by Compila and use different hosting packages with them. Whatever the package they action service requests very speedily… Read Full Review

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★★★★★

“Compila stand head & shoulders above other hosting...”

Written on: 17/02/2015 by PaulRobinson68 (1 review written)

I have now used Compila for 10 years and seriously cannot find fault with their service whatsoever. I have used them for personal use, commercial use and as a reseller account and do not hesitate to recommend them to anyone who is looking for a first rate hosting company. One of the major selling points for me is that Compila’s prices cannot be beaten for the range of hosting packages and the services they include. However, add those to the excellent level of technical support you’ll… Read Full Review

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★★★★★

“Brilliant One-To-One Website Hosting”

Written on: 16/02/2015 by thejjacks (1 review written)

The Guys at Compila are great. The Service is excellent together with the pricing and most importantly they answer the phone if you have any problems and resolve them immediately. Compila came recommended to me and it was the best tip I had. If you need web hosting I recommend using Compila… Read Full Review

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★★★★★

“Excellent Service and Support”

Written on: 05/01/2015 by JaceMorales147 (1 review written)

I have been using Compila for over 2 years now and can honestly say their service has been second to none. My websites have all been up and running without any downtime or speed issues whatsoever. The support from the team is absolute first class and they are there to help at all times of the day. I would highly recommend Compila to anybody from businesses to beginners like myself. The piece of mind and help they provide means I can be sure my sites are in safe hands and I will continue to… Read Full Review

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★★★★★

“Brilliant after sales help and advice”

Written on: 16/12/2014 by Alanthefish (1 review written)

Second time l've used Complia as my business hosting service (once as a caravan park owner) and now as charter fishing, and l must say the service is brilliant, To say l'm not a website or hosting literate person is an understatement,(if computers were operated by steam then l might have a chance), and l got myself into a right old problem setting things up, but the back-up lads at Compila were very helpful, nothing seemed to phase them, and they replied to my emails very very quickly, even on… Read Full Review

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★☆☆☆☆

“Terrible support”

Written on: 21/11/2014 by Halliey1950 (1 review written)

Don't go near this company. Their technical support is unhelpful, obnoxious and slow. As many of the other reviews have stated trying to get any problems resolved is hopeless. You will experience numerous downtime for your site / email and then even more pain trying to get it working again… Read Full Review

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Cros.bee's Comment

Written on: 29/11/2014

Seems to be true for me, too. Just purchase 2-year starter package, but cannot get started. No response to support queries.

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★☆☆☆☆

“Support is rubbish, and sometimes you never get a...”

Written on: 09/07/2014 by Bobwebhosting (1 review written)

Support is rubbish, and sometimes you never get a response back. Avoid at all costs! They're slow and their VPS service gets used as mail spam. Oh and they like to overcharge too! Avoid, Avoid!… Read Full Review

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Compila's Response to Bobwebhosting's Review

Written on: 15/09/2014

Please can you tell us what your domain name was with us, so that we can investigate this matter further. We have never had a customer or domain name with the name Bobwebhosting, so it is impossible for us to look back at the history.

Thank you very much.

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★★★★★

“superb value for money - A1 all round”

Written on: 19/06/2014 by NigelTomkins (1 review written)

I've been with Compila several years now, first with a Bargain account and now with my own VPS with them. The uptime is very good, no complaints at all, and when I have any technical issues they are resolved very quickly and without fuss, even at 4am! The guys on the phone are senior staff, people who commission and maintain the servers with years of experience in the internet. So you'll always get a quick meaningful answer to questions instead of a load of waffle. Very good in my opinion. I'm… Read Full Review

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★★☆☆☆

“Questionable Integrity !”

Written on: 12/03/2014 by Mohammad268 (1 review written)

I have been with Compila for about 10 years but mysteriously our domain was ‘hacked’ (I am the ONLY administrator of the domain and take security very seriously) and all of the email accounts were deleted . I sent a support ticket and they reinstated all of my email accounts without explanation. Ever since our whole domain has been getting severely spammed. This didn’t used to be a problem but when I looked at my cpanel, I noticed that spam assassin and box trapper had been… Read Full Review

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★★★★★

“Fantastic Customer Support!”

Written on: 11/03/2014 by jessicastevens (1 review written)

I have been reading some of the reviews on here and am wondering if they are talking about the same company? I am very new to website design and blogging and have to say that I found the entire process very daunting when deciding to finally bite the bullet and get online, posting about my travels around the World. From start to finish, from sales to support, I have found them to be very patient and very helpful in everything that they have helped me with. I was going to choose a more… Read Full Review

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★★☆☆☆

“Bad support”

Written on: 17/02/2014

If you want cursory unpersonal and unhelpful customer support, this is the place for you. At least they are quick answering tickets via email, even late into the evening, but the replies are terse and seem to come from a position of smug superiority rather than being helpful. As a customer I don't feel valued - just looked down upon like some sort of irritation. Not impressed at all… Read Full Review

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★★★★★

“Compila designed my website :) ”

Written on: 11/02/2014 by JohnBird1 (1 review written)

I would like to thank the advisor at compila for completing the JBRL.co.uk website for me. The design was better than I could have imagined and it was finished in a timely fashion. I have recommended compila to friends who have also stated that the websites they were provided were fantastic. If you need a website then these are your guys! … Read Full Review

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★☆☆☆☆

“Very bad customer/tech support”

Written on: 25/01/2014 by terrygomper (1 review written)

I'm a professional web designer and have been hosting all my clients sites with compila over the past 10 years. As I know what I'm doing I need very little support but when it comes to server technology and in particular PHP settings on their servers the guy on the tech support desk is clueless and less than helpful. He set up standard response emails which are beside the point and take about 24 hours to come through. Thus a small job on his side can easily take 2-3 weeks while a shopping cart… Read Full Review

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★★★★★

“COMPILA is a trusted brand”

Written on: 03/12/2013 by TonyCavallo (1 review written)

I run a web design company. As a web designer, a strong partnership with a trusted host is paramount. My clients demand 100% uptime, so I as a supplier, I have to be sure that I can offer this guarentee to my clients. COMPILA have been my sole hosting company now for nearly ten years and they have continually offered me a quality service that I can truly trust with excellent and reactive support at a fraction of the cost that you would expect for this service. On the rare occasion that you do… Read Full Review

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★★★★★

“Best Hosting Company In The UK”

Written on: 09/11/2013 by kboxer (1 review written)

I have been a customer of Compila for many years now and their service has been excellent. There have been very few problems and where a problem has come up they have been very responsive and helpful and dealt with my issues in a very professional and timely manner. The staff are always courteous and know what they are talking about. I have hosting accounts with other companies across the world and I never get the same kind of service from them. In the future I will be hosting all my websites… Read Full Review

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★☆☆☆☆

“So bad with customer service”

Written on: 04/10/2013 by steve2039 (1 review written)

They are really bad, please do not use them. I have two websites with them, the first was ok so I just went with what i knew, now the 2nd keeps dropping off and I have raised 5 tickets over the last 2 weeks and NO response. I have called support and sales both no answer. Really bad. can't wait to leave… Read Full Review

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★☆☆☆☆

“CAN'T GET STARTED”

Written on: 23/05/2013

This freminds me of the old song Can't get started with you" Written before the web was ever colnceived, but with Compila in mind. … Read Full Review

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★☆☆☆☆

“Tecnical support”

Written on: 15/04/2013

Rubbish, now been waiting 31 minutes at 10p per minute. Second time in a week. Cannot even email complaint as its our emails that do not work. This is a common problem with Compila and we must now seriously look for another provider. Now at 9.35 am I am getting a message that their Tech support is now closed and they have cut me off. Customer Service does not exist with this company… Read Full Review

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★☆☆☆☆

“Very bad at answering their phones”

Written on: 08/04/2013

I have tried to call their technical helpdesk on a couple of occasions. Once I was waiting for 25 mninutes and gave up, the second time it is 15 minutes and I am still on hold. if you are looking for a prompt response you may struggle… Read Full Review

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