Site Ground www.siteground.com Reviews

★★★★☆
4.3 / 5
86% of users recommend this
  • Value For Money

? Ask our helpful community of experts about this product or company
Site Ground www.siteground.com - Ask a question now

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★★★★★

“How all hosting companies should be . . . .”

Written on: 24/11/2014 by kudusolutions (2 reviews written)

Siteground have really broken the mold when it comes to hosting companies. Providing 24 hour online support from basic issues through to complex they are always on hand to assist. The communication is very good and they will always work with you to make sure you are satisfied. Covering all aspects of online business regardless of size. Over the past 18 months I have used all levels of Sitegrounds hosting services right up to a Private Server. … Read Full Review

Report this review
★☆☆☆☆

“Be warned of hidden charges”

Written on: 02/11/2014 by yeAllison96 (1 review written)

This company seems legitimate, but be very wary of hidden service charges. Especially when trying to cancel their services… Read Full Review

Siteground's Comment

Written on: 20/11/2014

Hello yeAllison96, all our service charges are clearly stated on the sign up page and also in our TOS. It is indeed possible that a cancellation fee was requested when cancelling a service, but this fee usually covers our costs for domain names and/or other third-party services that we prepay on your behalf. We do not receive refund for them if cancelled, so it is not possible for us to refund the entire amount paid. Unfortunately we cannot check your exact case, since we do not have enough information to identify your account. But if you wish send us more information at news at siteground dot com and we will be glad to investigate and check if we can find a suitable solution for you. Regards!

Reply to this comment
Report this review Read 1 Comment
★★★★★

“The ONLY webhosts I will ever use :)”

Written on: 20/06/2014 by mrkat (3 reviews written)

I can't believe I'm writing a good review for a webhost. As I've had so many bad experienced before I was looking for one that would suck the least. Well, Siteground has definitely restored my faith. There customer support is the best I've ever received from any company, webhost or not, and they go above and beyond to help with issues that normally wouldn't be covered. There is no wait time whereas other companies make you wait for at least 10 minutes each time. I love that you can rate your… Read Full Review

Report this review
★★★★★

“Terrific Tech Suppor”

Written on: 21/12/2013

I wanted to let anyone know who was contemplating moving to Siteground, that the tech support is awesome! They respond quickly and ofer to help in whatever way you need. I had no less than three offer to help me today and all were fast, polite and knowledgeable. You can't go wrong at Siteground! … Read Full Review

Report this review
★★★★☆

“quick response, articulate could provide more options...”

Written on: 21/12/2013

quick response, articulate could provide more options as to the old files, found on the server already. (reason for the 4 starts and not a perfect 5) keep up the good job!… Read Full Review

Report this review
★★★★★

“siteground support ”

Written on: 21/12/2013

excellent quick, responsive and knowledgable support offered here… Read Full Review

Report this review
★★★★★

“Domain And Worry Free Technical Support”

Written on: 19/12/2013

Siteground has hosted my domain for a number of years now. I have never had to wait for technical support. There instant chat support is second to none and all their consultants are knowledgeable, enthusiastic and friendly. I do not hesitate to ask any questions for fear of waiting a long time and being treated like some fool. The Siteground online pages are easy to read, easy to follow and logical. The security is first class and Siteground is always improving and upgrading. I really cannot… Read Full Review

Report this review
★★★★★

“Superb service and excellent reliability”

Written on: 16/12/2013 by Nandy (1 review written)

The service has been very good and the site has been up and running all the time.The price and the offers are incredible!!Keep up… Read Full Review

Report this review
★★★★★

“Fantastic hosting option”

Written on: 15/12/2013 by kevin.ortman (1 review written)

I've used 2 other hosting solutions in the past, but I have to say that SiteGround has won me over. I plan to use them exclusively for for current and future projects. Here's why: * The shared hosting environment is extremely responsive, it feels like I'm running my application on a dedicated server. * Extended toolset - cpannel, webalizer, file manager and all the other common tools are there. But SiteGround includes cron jobs, ssh access, git client, malware monitoring and advanced… Read Full Review

Report this review
★★★★★

“Excellent customer support!”

Written on: 11/12/2013

Siteground has absolutely incredible support - they even will transfer my website for me - I'm very happy to have found this server---the packages they offer absolutely everything!… Read Full Review

Report this review
★★★★★

“Wonderful support”

Written on: 10/12/2013

Answer completely my question. Hopefully I can transfer to you guys hosting as soon as possible… Read Full Review

Report this review
★★★★★

“Absolutely Stellar Support”

Written on: 06/12/2013 by Rawrcat (1 review written)

I was looking to move my hosting to a different service, and had a lot of technical questions. The rep was extremely helpful, and answered all my questions I had (I had quite a lot of) After he answered all of my questions, he then helped me figure out what hosting plan would be best for my site judging from the Google statistics I provided him. This, already, is above and beyond what I'm used to with customer support. So when the representative wanted to personally help me set up my account… Read Full Review

Report this review
★★★★★

“SiteGround have it all!”

Written on: 05/12/2013

Outstanding friendly and skilled support. Their up-times are also very good. I would recommend SiteGround to everyone with a Joomla or WordPress website… Read Full Review

Report this review
★★★★★

“Thanks again for the great help with my question would...”

Written on: 26/11/2013

Thanks again for the great help with my question would recommend you to any one looking for a great web hosting and great support… Read Full Review

Report this review
★★★★★

“It's just great !”

Written on: 23/11/2013 by lmmasc (1 review written)

The best service for the right price. Extremly fast and kind support service. And many free resources. I used to ask a friend for help with web stuffs (im not an expert) , now i can find all the help i need at my hosting provider… Read Full Review

Report this review
★★★★★

“Lightening fast response!”

Written on: 12/11/2013

Needed help setting up webmail and creating the MX record... SiteGround was on it FAST! They did their part in a matter of minutes, WAY faster than I expected. Awesome! Thank you!!!! … Read Full Review

Report this review
★★★★★

“Five stars are not enough!!”

Written on: 10/11/2013 by lyndonaus (1 review written)

Since I joined Siteground at the beginning of October, I've had 6 support tickets opened. Each one has had a prompt response but most importantly, the problems were fixed within a very short time, I have never experienced such service with other hosting companies. I launched another joomla site recently and the client chose a different host company, however, I intend convincing him to transfer asap to Siteground because he will be looking after his site in the near future. There is only one… Read Full Review

Report this review
★★★★★

“Fast Fix!”

Written on: 03/11/2013

The tech support at SiteGround responded quickly to my issue and fixed it in minutes! Thanks for the great service!… Read Full Review

Report this review
★★★★★

“Really helpful and lots of patience!”

Written on: 25/10/2013

I was attended by a senior member of Siteground. He was really helpful and assist and solved my question about domain transfer. One more reason to love and tell others to come to Siteground. Thanks a lot!… Read Full Review

Report this review
★★★★★

“SiteGround is the BEST web hosting service in the market.”

Written on: 22/10/2013 by jdmasters (1 review written)

Siteground by far offers the best customer support of any web hosting service I have ever seen. They have easy to use tools to make sure your site gets up and running, excellent tutorials, as well as impecable customer support that is more than willing to help you out if you run into a coding error. That's right. They will even help you if you have an issue is lack of skill or knowledge of the platforms. You won't find that anywhere else. Siteground is excellent for people just starting… Read Full Review

Report this review
overview