Shearings Holidays Reviews
Latest Reviews
★★☆☆☆
“cergy novotel paris shearingd tour ref ECFRPUW 5-8TH...”
Written on: 12/05/2013
Bedrooms nice breakfast not bad evening meal service and attitude of stff very poor, served undercoorked chiken, cold faty stew, and unrecognisable fish over 3 days stay. The tour itself good, interesting enjoyable and driver knowledgeable. (read more)
★☆☆☆☆
“poor service”
Written on: 02/05/2013 by lisawiggs
isaiahlisa wiggs now we arrive back at our room at 1:30 PM, room is UNLOCKED, door is OPEN, door has issues when CLOSING, if you DON'T slam door it DOESN'T SHUT, so obviously door to room since this morning when housekeeping came and has been open and unlocked since this morning when she was on her way to our room when we left this morning , poor SERVICE, filthy LOCATION, no customer service ASSISTANCE, to resolve issues day or night , management not AVAILABLE, have to deal with incompetent... (read more)
★★★★☆
“LONDON CLASSIC TOUR”
Written on: 01/05/2013
We have just returned from the ' London Classic Tour ' It was more expensive than other london tours we have been on, but we stayed in a very central area of London, hence the price being more expensive. The Thistle Hotel Kensington Park is a modern Hotel, the only downside was the very small bedroom. Our driver, he was one of the best drivers we have had, and we have been on a lot of Shearings Tours. He was very helpful at all times, and was a hive of information. On the way down to... (read more)
★☆☆☆☆
“personal hygiene not a priorty”
Written on: 01/04/2013 by porthos (1 review written)
Ihad no hot water in my hotel room for 2 days before I was moved to another room. The reception staff were rude and unhelpful. When I wrote to shearings to complain they ignored most of my letter but did tell me how nice the fireplaces are at the hotel! (read more)
★☆☆☆☆
“weymouth the royal”
Written on: 25/03/2013 by leighton3
first the front door windows were dirty,entered it was colder in the hotel than it was outside.evening meal was terrible,small and uninviting,water glasses on table were dirty. salt and pepper empty,and no sauces.that was friday. saturday i was under shower when water stopped. rang reception to be told they would send maintenance,so i waited, half hour later nothing sat still with hair conditioner in my hair.so rang my dad in next room he went down to desk,they gave him a key for another... (read more)
★★★☆☆
“Coach Driver Got Lost!”
Written on: 23/03/2013
Returned today from Ship & Castle Hotel, St. Mawes, Cornwall. Our coach driver had never been to Cornwall before and we got totally lost on journey to this hotel. Up and down A30 and round one roundabout three times!. Passengers acted as navigators and consequently arrived over an hour and a half late (also had to stop in lay-by for driver to have an extra break). Other Shearings driver (London coach) brilliant with info when he took us out for the day on Wednesday. Our driver came too and... (read more)
★☆☆☆☆
“Awful website access”
Written on: 16/03/2013
This website should be removed from the public domain, it is not fit for purpose as it does not work and is misleading. (read more)
★★★★★
““ A Wonderful Experience Excellent Hotel ””
Written on: 16/03/2013
What a service, impeccable, most important from Security personels to Managers, every time you meet some one they respectfully say " NAMASTE" Ambience, Rooms, Food or needless to say any service needed was promptly assissted by the staff. A great and convenient place to stay. The staff were amazing helpful and kind the hotel served lovely food and our rooms as with the rest of the building was kept lovely and clean. We would definately stay there again and would recommend it to others (read more)
★☆☆☆☆
“charge for date transfer”
Written on: 12/03/2013 by rooneyd1
I had to change my holiday date by a week due to work commitments. I was disgusted to be told that i had to pay £15 per person for the transfer. So an extra £30 pound on top. so in total im paying over £200 pound for my stay. which i think is excessive seeing as im giving them 6 weeks notice! i will definitely not be using shearings holidays again and will certainly be telling people not to use them. The lady on customer service was also rather abrupt and not helpful at all! very unhappy! (read more)
★★★★☆
“our trip Ilfracombe”
Written on: 05/03/2013
The hotel and staff very obliging We casually mentioned that the room was cold. on returning later, found blankets and heater in room excellent service. Food above average,and very good only draw back was the amount of stairs and a 1920 style lift that seem to have a mind of its own,the staff very agile in rectifying lift when attention needed. [name removed] the coach driver very good, decisive,very imformative - pitty about the ignorant passenger who splutted and coughed all the way... (read more)
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Showing 1 - 10 of 166 Reviews
★☆☆☆☆
“no people skills”
Written on: 02/03/2013
We had the misfortune to travel on coach 129 with a lady driver to weymouth. She was ignorant and rude if you spoke to her she either turned her back on you or ignored you. She never told you any information eg stops for a break , times of departures etc. Now we will say about the hotel it was very cold you had to sit with big cardigans on to keep warm, the bed was themost uncomfortale ever. The food was poor and there was not enough. I feel sorry for the staff as they were cold and worked... (read more)
★★★★☆
“Thoughts of this weeks holiday at Glenburn Hotel- Rothesay”
Written on: 01/02/2013 by steveward62
I am not a serial complainer at all, the aim of this review is to bring to the attention the good and bad points of the last 5 days. We decided to park at Normanton, I was surprised that the fee had gone up to £20 for 5 days. It want that long ago when it was £1 per day. We were told to get there for 9.30am,and it was like a cattle shed, no seats left, people stood in walkways, and the bus didnt go until 10.40 am. This was due to the driver having to do an extra feeder run earlier that... (read more)
★☆☆☆☆
“Shearings do not post bad reviews on their website.”
Written on: 04/01/2013
Just returned from Naarden New Years Party trip with Shearings and it was a trip plagued with problems from beginning to end. Food was boring, no entertainment, staff shortages and no incentive to sort out guest problems. I wrote the following review on the Shearings review site ... they wrote back saying that it had been rejected ! "First, let me say that with a little care from the tour operators and the hotel, this holiday would have been a great success. Sadly, a few [very small] early... (read more)
Multitrippers's Comment
Written on: 24/01/2013
Can't believe this comment I complained and the review was published and we received compensation from Shearings. The problems won't go away until the hotels have money spent on them though
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Mr-John-Vencato's Comment
Written on: 01/02/2013
I am glad to see that there people who have been on holiday with this company and have the gumption to speak.
I cannot understand why so many of the customers grin and bear it when there is so much wrong going on.
Yes and i say YES with a capital Y certain posts are screened and not allowed by staff in customer services who action the online comment system.
Mine was shut down three times. Shearings also appears to have influence with other on line holiday comment sites.
Another trick or ruse by some companies who have complaints against them on line, is to contact the on line company and state it was done in malicious way by a competitor holiday company, this is blatantly NOT true.
Some people do have posts put on in a negative way they are normally the low grade easy complaints and normally with regular punters.
Those who get compensation are lucky or have influence by being involved in large groups or parties that go every year.
I have issues with these coach holiday companies in the way they treat their drivers the way they operate the tours and the hotels they use.
I also have issues with their customer services and the way they operate complaints.
If anyone would like to come forward and interject with similar thoughts to our problems and issues I would be happy to communicate and comment.
There is a whole chasm of stuff and issues going on in these tours that needs to be regulated and stopped forthwith.
There are a number of Third Party Liability issues that could be in question and at risk on these tours and Government and Legislators including Trading Standards need to get involved to curtail a multitude of eye brow raising carrying's on by these over seas coach tour operators.
Please feel free to contact me if you would like to communicate or interject with me on the subject matter.
Regards to all
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★★★☆☆
“Pull your finger out Shearings”
Written on: 02/01/2013
Just got back from a New Year break at Portpatrick Hotel Scotland although the food was fabulous lovely and hot and good choice the down side was that there was no hot water for most of the break due to a boiler break down. After a shut down pre Christmas, also no radiator in the bedroom and only a heated towel rail in the bathroom which was restricted to 2 hours at a time. Apart from the good food and the staff being friendly the only saving grace was the views which are fab. According to... (read more)
Multitrippers's Comment
Written on: 24/01/2013
We got a swift response from Shearings regarding this complaint well done. But you still need to sort out your hotels. Have in today's post received more discounted breaks which is great but people will still complain if things aren't right
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★☆☆☆☆
“mike hudson, bay hotel blackpool”
Written on: 12/12/2012
dreadful singer stinks of drink rude never want to see him again (read more)
★☆☆☆☆
“awful holiday breaks fraught with problems and issues...”
Written on: 10/12/2012 by EuropeanTraveller (1 review written)
i have had 2 breaks with this company and unfortunately both of them were fraught with issues, for various issues i cannot go into any great detail in regards to the second holiday break with this company Shearing's of this year 2012. i am more than happy should anyone wish to contact me personally on email vencato@mail.com i will give a personal in depth account on what happened to my family and i and why etc. there appears to be a considerable number of issues with this so called... (read more)
★☆☆☆☆
“Not a sensible holiday or the way in which it is run :-( ”
Written on: 08/12/2012 by SensibleReview (1 review written)
I went on one of these short breaks at the latter end of last year and was promised some gratuity for another break which had not been upheld. The coach was damaged on route to France and we all suffered a seven hour delay. The vehicle then went to Italy for its 6 night stay and was used for the rest of the week. On the way home the vehicle which was only 6 months old suffered some type of electric problem where the first damage was and we were put on other holiday tours to get us home in... (read more)
★☆☆☆☆
“Two Breaks With Them,In Two Years And Both Terrible...”
Written on: 07/12/2012 by ImpossibleMission (2 reviews written)
We have been on two breaks with them in two years, last year we went to Chianciamo for 9days 6 Nights in central Italy, which was fraught with issues and problems. My wife will go into more detail about the drama on board the coach and at the hotel at a later stage. This years we gave them a second chance, after being given paltry £25 vouchers and a gentleman's agreement of a competitive price, which did not amount to anything against other holiday makers on board. The 13 day break which... (read more)
★☆☆☆☆
“Horrible Company Steer Well Away From Them Awful :-(...:-(”
Written on: 30/11/2012 by mrsjeangreen (1 review written)
We stayed in scotland with them on a short break. when we arrived late at the hotel we were rushed into dinner no time to even wash or dress. After the poorly served meal we went to our rooms were there was a note laid on the bed stating the hotel had the novovirus. I was in complete shock, we eat first no washing then told afterwards that the hotel had a virus! There was no hand sanitiser contingency anywhere. I brought my own. I caught some type of violent tummy bug afterwards for a week.... (read more)
★☆☆☆☆
“Never Again Awful Experience I Cannot More Should Complain”
Written on: 26/11/2012
Gill • 23 days ago I recently went on a 5 day break to France. I found so many things mis-managed and of poor service that I came home more in need of a holiday than before I went. Never again! My clothing in my case was soaking wet even though my suitcase was of good quality and waterproof The holiday too condensed - trips were too long and not enought time to rest and prepare to dress for our evening meal. Everything was too rushed and we lost 3 people from our party because one of... (read more)
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Showing 11 - 20 of 166 Reviews
★☆☆☆☆
“Relaxing break but don't expect to sleep!!!!!!”
Written on: 20/11/2012 by Billyhilton
I am writing to complain about my weekend experience at the above hotel last weekend. On arrival the staff were helpful and booking in was fine, the hotel looked fine on arrival however on the way to our room 207 the hotel began to look dated and in a state of poor décor. The room was clean however it looked tired and the bathroom had a chipped/cracked sink, a stained toilet and a shower head that was dated and useless (water just dribbled out of it). We had booked half board and trying... (read more)
★★☆☆☆
“Venice fiasco!”
Written on: 28/10/2012
My husband and I booked a Shearings mini break to Venice. We booked and paid for the holiday in May this year and the holiday was for the 23rd of October. We picked the tickets the week before we were due to depart and everything was detailed well, flights, times, couriers etc. We arrived at Manchester Airport only to be told that our flight had been booked by Shearings for the previous day!! Even though all dates and times were correct on our documents. We were told by Jet2 staff that "it... (read more)
★☆☆☆☆
“Love to go a wondering”
Written on: 13/10/2012
Our first holiday with shearing,we booked for a 8 day holiday to Scotland, we go to Scotland every year with lochs and glens but wanted a longer stay,so we thought we would try shearings.never again,the coach had limited leg room,told not to use the toilet on board,seem to stop at every motorway services,from Somerset to gretna took 11hours,once in Scotland the driver didn't tell us of any places of interest,he did not know the area,we went to Inveraray and he did not know anything no... (read more)
★☆☆☆☆
“Shearings break ? NOOOOOOO!”
Written on: 09/10/2012
Avoid Shearings Great Western Hotel/ Bay Hotel in Oban . Take no notice of managers' smooth responses to reviews on trip advisor . We have just returned from there as a captive Shearings coach holiday group. There is very little improvement there IF ANY! It was dire. Room not clean. poor state of repair furniture ancient , cobwebs in corners, damp etc.etc. You have to ask if you want shampoo etc. Food (especially dinner) was mostly cheap frozen variety. The waiting staff in the... (read more)
★☆☆☆☆
“Absolute shambles of a hotel”
Written on: 05/10/2012 by Bullseye25
We were lucky, the room at the back was small with a decent view. Everything worked and the maid service was adequate. It was downhill from thereon: first, this is not all inclusive, it was full board with drinks at certain times, and food was only available at meal times. The food and dining experience was the worst I have ever experienced, meal times was a nightmare,none of our party looked forward to the daily shambles. The buffet was far too small an area and the layout was crazy. The... (read more)
Gillparis's Response to Bullseye25's Review
Written on: 30/11/2012
Hi a good review at least you have been honest and open and not frightened off by them.
well done i had the same trouble myself when will the department of trade get a grip on companies like this?
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★★☆☆☆
“Terrible company to deal with”
Written on: 26/09/2012 by Helenhp
This is the worse company I have ever had the misfortune to deal with. I have asked several questions about a holiday I booked and the day before we travelled I received a card saying my queries will be dealy with in due time! They were not!! Is the holiday suitable for those with walking aids??? Apparently yes then they were given a hotel with 7 steps to front door and no ramp. Overnight hotel given room on first floor with no lift!! ABSOLUTELY DISGUSTING SERVICE Food was like school... (read more)
Gillparis's Response to Helenhp's Review
Written on: 01/12/2012
dont take it personally they appear to treat everyone with the same contempt, they do everything to bat and play in their direction. they will cheat at every opportunity customer service to them means what is good for the company and not the punter. they have no idea how to communicate or correlate a deal or arrangement everything is done on a style basis where rules count for nothing with you the customer.
andy and james+
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★☆☆☆☆
“Disgusting Shearings , you should be ashamed”
Written on: 26/09/2012
We have just returned from Torquay ,at tor parc hotel, filthy carpets dirty window frames,disgusting food .staff deserve a medal for working there socks off, nothing is to much trouble for them, shearings how can you send any customers to this hotel knowing the state of the place we save hard for these holidays but that doesn't mean a thing to you ,the food was disgusting the chef should be ashamed to serve it all of veg was frozen,we didn't like anything about this hotel but the staff... (read more)
★★★☆☆
“LONDON PALACES BEFETSB ”
Written on: 24/09/2012
Visit to the palaces was excellent we were disappointed with the hotel and the travel arrangements on our return from Normanton where we had another two changes to get home which took three hours where as it only took an hour and a half to travel on the outward journey The wait at Normanton going and returning was ridiculous there must be a better system for the comfort of passengers (read more)
★★☆☆☆
“Will never use Shearings again”
Written on: 16/09/2012
Arrived at the Hotel Kristall (Diana Marina) about 8pm ushered straight into dining room. Food awful, staff pleasant. Finally got to room about 10.00pm. Room shabby but clean, no air conditing, shower door held together with insulation tape. Breakfast poor , coffee cold and cereals tastless. Packed lunches fed the birds and ducks as the bread was too hard to eat and the cheese and ham were leftovers from breakfast. Drivers were polite but worked on times to suit themselves not the... (read more)
Harringtontalbot's Comment
Written on: 24/11/2012
youre not the only ones we were going to go on this stay but went to sorrento for two weeks that was a disaster
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★★★☆☆
“Missing tours from Russian trip”
Written on: 06/09/2012
After booking the "Magnificent Russian experiance" we were told only a week before that the city tours of Minsk and Warsaw were canceled due to lack of time. This was known by Shearings long before we booked. I complained and was told that I was informed this at the time of booking, "Not True" the first we knew about it was when we received our final documents. I spoke to customer services and was just told "sorry thats it according to our records you were told". So beware when you book with... (read more)
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Showing 21 - 30 of 166 Reviews
★☆☆☆☆
“What a Joke.....”
Written on: 02/09/2012
On a tour to Austria with overnight part way. Shearings `forgot`to book overnight hotel so driving round German city of Saabrucker at 1.30AM looking for Ad Hoc spare beds (read more)
★★☆☆☆
“dont go there”
Written on: 24/08/2012 by 100445 (1 review written)
Went to the Trecarn Hotel Torquay on monday august 13th till friday17th on self drive we had a nice room that was the only good thing if you was not in dining room by 8oclock for breakfast be prepared to wait we went at 8-15 no ceareals no milk no juice asked for it to be replenished still waiting 10 mins later walked away at 9-10 still waiting for someone to take our order for breakfast,evening time waiting for a drink from the bar waiting 20mins to be served. The hotel in a poor state... (read more)
★☆☆☆☆
“Shearings Room 29”
Written on: 24/08/2012
Room 29 at the Grand Hotel Exmouth is probably the worst hotel room that can be imagined. It is like a cell from the Dark Ages. It has very little natural light from the windows, which open into a well, and cannot be opened by more than an inch,and the windows have no outlook. The room is smelly, the air is stale and the floors and skirtings and room in genaral are filthy. The room is basically unfit for human habitation. When the failings of the room were brought to the attention of the... (read more)
★★★☆☆
“Vegetarians left to starve!”
Written on: 26/07/2012
Let Shearings know we are vegetarians. We might as well have waved a raddish at the moon for all the good that did! (read more)
★☆☆☆☆
“Shearings tour - prague, vienna, budapest”
Written on: 02/07/2012 by bendigo
Second time with Shearings, NEVER AGAIN. Booked from the brochure which showed the Vienna hotel as the 4* hotel Artis, looked this up on the internet & looked great. When the confirmation documents arrived they said this had been changed to the Delta hotel (no reason given). This appears to be a lie,when our driver was asked what the hotel Artis was like he said he didn't know as Shearings had only ever used the Delta hoteland he had NEVER taken a tour group to the Artis. On the way through... (read more)
Copperdog's Response to bendigo's Review
Written on: 09/01/2013
first of all its brno,,not bruno,he is a boxer with a flat nose,,secondly you were not put off the coach in the rain in brno,,as it never rained once on that tour,,and third issue,,you wre escorted into the old town centre by the other driver,,along with my wife and i,,its always better to tell the truth,,mr bendingo,,
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Anitakeane's Response to bendigo's Review
Written on: 11/01/2013
surely you take a little extra cash with you on holiday jst in case you might feel like enjoying yourselves at some stage the optionals are a great idea to see things you may never get the chance to see again and most people know coach travel is long and tiring yes the answer is dont go
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★★★★☆
“Not Shearings”
Written on: 21/06/2012 by bobby1947
we booked this holiday thinking we were going with shearings not so the coach and driver were from another coach company.There was nothing wrong with the driver but he did get lost a couple of times. On the first day we travled to Bath but were told that we could not go to the hotel befour 4 oclock so our choice was to walk around bath for 2 hours in the pouring rain or go on a city tour at £6.50 each so we went on the tour. we got to the hotel about 4.30. The hotel and staff very nice and... (read more)
★★☆☆☆
“Cruise on the ATHENA - SPAIN, PORTUGAL, MOROCCO”
Written on: 11/06/2012 by ChristineThomas (0 reviews written)
CRUISE on the ATHENA - Holiday started badly..Shearing bag handlers where told to arrive at work at wrong time - customers and coach drivers had to handle bags. Bag packing - disasterous.. Consequence - we were late leaving interchange so only one 20 min stop on journey to Portsmouth. When we got to port we could not board ship as some of the passengers on previous cruise refused to get off. Eventually after a lengthy wait we boarded the ship. Some of cases took 7hrs to reach the cabins. We... (read more)
★☆☆☆☆
“NO TRAVEL DOCS”
Written on: 09/06/2012
Due to leave on 8 day holiday on Saturday. No travel documents received. Shearings home page blames Jubilee weekend! No reply from Shearings call centre! A great start to a holiday booked two months ago!!! Shearings need to get their act together or deserve to go bust! (read more)
★★★★☆
“all inclusive austria”
Written on: 23/05/2012
just returned from all inclusive to austria hotel could do with a re-vamp but was clean and comfortable evening meals were very good and varied breakfast was a bit repetative tours were good and interesting coach was comfortable for someone who is 6-2 and 19 stone plenty of room on the grand tourer the holiday was made by the driver (johnny ) what a great fellar and a credit to shearings, unlike the drivers from stop 24 to normenton who i would be surprised if they had known they had... (read more)
Grc71's Comment
Written on: 31/08/2012
i have just returned from salou and i didnt feel comfortable with there drivers coming home twice we were on the white lines that make the noise incase you fall asleep near the hard shoulder.
then from stop 24 to normanton this driver didnt careless he was driving over cats eyes all you heard was bump and too close behind vehicles i thought..
that wasnt professional..
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★★★☆☆
“poor customer relations”
Written on: 16/05/2012
Collection from pickup to tunnel,perfect.Case with correct label lost and finished up in France,small compensation given for inconveniace. Return to feeder base & my request to the feeder coach driver to confirm that my bag was on the coach for my return journey was completly ignored, as there was only approx 12 people on the coach he would NOT confirm that my bag was in the luggage compartment,in my day the customer should have had comfirmation that the bag was on that coach,your driver... (read more)
Anitakeane's Comment
Written on: 14/12/2012
being a wife of one of these DRIVERSas you so put it i have sat on many of these tours and seen what a horrible lot of pigs these passengers are too so how about a bit of respect for the drivers WHO ACTUALLY HAVE A NAME AND WORK FOR PEANUTS PUTTIN UP WITH YOU LOT
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Anitakeane's Comment
Written on: 02/01/2013
have also just returned from christmas trip to salou same treatment of drivers again why are paggengers so rude they cant even call driver by his name one couple in mind were extremly pig ignorant and seemed to need spoonfeeding and their backsides wiped at every comfor t stop IT WAS THE DRIVERS FAULT HIS EGG WAS RAW IN FRANCE IT WAS THE DRIVERS FAULT THE PIG OF A PASSENGER COULD NOT SPEAK FRENCH ,PLEASE A WORD OF ADVICE IF YOU FEEL YOU CANNOT TRAVEL FURTHER THAN THE SAFTEY OF YOUR NOSE NEXT TIME CHOOSE A NURSING HOME GIVE THE POOR DRIVERS A BREA K BECA USE WHILE YOU LOT ARE WHINGING INSTEAD OF ENJOYING YOURSELVES THEY WORK BLOODY HARD AND VERY LONG HOURS FOR VERY LITTLE PAY
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Showing 31 - 40 of 166 Reviews
★★☆☆☆
“Shearings. Marine Hotel, Llandudno 16-20 April 2012”
Written on: 30/04/2012
Our five-day holiday at this hotel in April was a bitter disappointment. The hotel was in a rather poor state of repair, particularly in the main dining-room where the wallpaper was stained and damp as was a large area of the ceiling. The dining tables were small and too close together, and meals were served on a plate the size of a side-plate rather than a normal sized one. At breakfast the selection of cereals appeared to be of the cheapest available, and on at least two mornings the... (read more)
★★★★☆
“Guernsey /Jersey”
Written on: 09/04/2012
We have travled with Shearings several times ,but this trip as to be the best every thing was well planed, the accomadation very good both in Guernsey and Jersey we would highly recommed this holiday . (read more)
★★★★☆
“Invercauld Arms Hotel. Braemar”
Written on: 04/03/2012
The hotel was acceptable considering how much we had paid. The coach driver wanted to leave the hotel at 9.00am for the various outings. Most people were elderly and thought it was much too early and felt the early time was for the benefit of the drivers and not the guests. (read more)
★☆☆☆☆
“NOT WHEELCHAIR FRIENDLY AT ALL. LIKE MY HUSBAND WAS TOLD.”
Written on: 18/01/2012 by j.morgan (1 review written)
The hotel is a poor one for disabled people who are in wheelchairs. The lift is only big enough for 2 standing persons,Disabled bedroom isn't a disabled room at all. Its a twin room with normal size bathroom with sink behind bathroom door and shower in the bath. There's 2 steps to the dining room. My husband was told when he phoned to book the weekend that this was a Disabled Friendly Hotel,my hurted his back from having to hold me up and drag me from the lift to our room which on the first... (read more)
★★★★★
“Christmas and New Year in Guernsey”
Written on: 04/01/2012 by Gofer
My wife and I flew to Guernsey from East Midlands Airport on 22nd December. After collecting our cases,we were met by a Rep who drove us to the Hotel. The Hougue Du Pommier (Hill of Apples) is a small (41 Room) friendly Hotel, about 1 KM from the coast. We were allocated a ground floor suite, which was very clean, roomy, warm and comfortable. The food was excellent. Breakfast was usually self service, with plenty of choices, dinner was normally a 4 course waiter service meal, again with... (read more)
★★★☆☆
“dont book early!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!”
Written on: 20/11/2011
booked holiday early and then 3 months later holiday was reduced by over £200 for the two of us.When I complained I did not even get a voucher off my next holiday so I felt cheated.Hotel Rosamar,great location but dining room was like a school canteen and not really worth staying in for evening meal, we changed dinner to lunch as not a formal dining atmosphere.Be wise DONT BOOK A SHEARINGS HOLIDAY EARLY!!!!!!!!!!!!!!!!!!!!!!!!!! (read more)
Gillparis's Comment
Written on: 01/12/2012
on our tour the difference was nearly up to a grand a couple there nearly was a riot yes up to £500 each some paid £800 some paid £1250
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★★★★★
“A great holiday”
Written on: 09/11/2011 by Chriscross1949
we went with shearings to Hotel Villa Mullino Lake Garda what a great holiday the hotel was great fantastic staff spotlessly clean good food the hotel owner Mr Perio made everyone welcome and was a great entertainer ,our shearings drivers Jason and Pav were a good team full of information on our days out and great fun to be with.. (read more)
Gillparis's Response to Chriscross1949's Review
Written on: 01/12/2012
youre lucky the tour we went on some people paid £500 EACH DIFFERENCE there was nearly a riot thats up to a grand a couple difference.
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★★☆☆☆
“Paint pots left in room”
Written on: 01/11/2011
Arrived to find decorators tools left in room, Sunday morning full English breakfast poorly cooked, evening Meal very poor,Gravy worst ever tasted Monday morning breakfastvery poor. (read more)
★★☆☆☆
“Great staff - pity about the premises”
Written on: 03/10/2011
Pick up on the South Coast 7.10am three hour journey to London Gateway - not impressed with facilities there, further delay - then an 8 hours coach trip to Cornwall - so tiring and coach not that comfortable. Old coach used, alleged new ones couldn't negotiate areas of Cornwall, but plenty of other modern coaches seen in the county. Coach driver (Rodney)very pleasant throughout. Paid for a 'Superior Room' in hotel, which to be honest was nowhere near the standard of a basic Premier Inn or... (read more)
★☆☆☆☆
“Ruined our Anniversary ”
Written on: 14/09/2011 by tonyjac (1 review written)
This hotel is in need of a complete update. Our mattress was in such a bad state sleep was neigh-on impossible. They changed it the following day,on checking in the afternoon found the replacement had as many metal springs sticking up as the original. Complaining to reception brought the response that it was the best they could do, and that they had had previous complaints about mattresses. The following morning the manager also stated that there was nothing he could do and please write to... (read more)
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Jamesharrington1960's Response to lisawiggs's Review
Written on: 17/05/2013
I am happy to help with free advice and assistance
contact me jamesharrington@email.com