Network Solutions www.networksolutions.com Reviews

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1.2 stars
Average rating for this product is: 1.2 out of 5

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Average Ratings for Network Solutions www.networksolutions.com

  • Content1.2 stars
  • Value for Money1.2 stars
  • Overall rating1.2 stars

3 Reviews For Network Solutions www.networksolutions.com

  • Guest 22nd Feb 2008

    Reviewer rating: 0 stars


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    I have never seen such a unhelpful support?
    I continued my company account with them for 2 years, and whenever I required help, I feel I recieved none.

    More stupid thing, there is a Technical Support link on their site, I filled-up the whole story in that and finally I was responded that I was supposed to submit the issue in their Express Service Request link and not in Technical support. OK I did that too, again I got a auto response, saying your problem cannot be resolved until you call us. Frustrated but I still called them. A lot of hold-times, and transfering call, finally the support person said that I have noted down your issue and I will pass it to the technical team. I got really frustrated with this type of support. And the worst part is that even then it took more than 10 days to resolve the minor issue.

  • Guest 22nd Feb 2008

    Reviewer rating: 0 stars


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    Network Solutions is holding my domain name. When I tried to switch registrars to active-domain.com (instead of paying the over-priced Net Solutions yearly fee) Network Solutions played 'dumb' and would not let active-domain.com become the new registrar. In my opinion Network Solutions gave me the run-around, and when I asked to speak to the manager, the manager as far as I am concerned did nothing to help. Network Solutions used the 'old man stall' technique of customer service. Active-domain.c ...

  • robhenry Rank: Corporal 8th Feb 2008

    Reviewer rating: 3.5 stars


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    Network SolutionsThe are a leading force in the web services business. That makes them good at what they do and the service that they provide. I think they need to work on bringing their pricing structure down a bit.