Gregory Pennington Reviews - www.gregorypennington.co.uk

★★★★☆
4.1 / 5
83% of users recommend this
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Latest Reviews

★★★★★

“Very professional, caring and they understand your needs”

Written on: 19/12/2014

Very professional, caring and they understand your needs… Read Full Review

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★★★☆☆

“Good in parts!”

Written on: 18/12/2014 by Walsh277 (1 review written)

Money management and help with clearing debts very good. Phone questions often ask very basic questions and take much longer than needed to get to the essential information, Far too much padding and explanation for anyone with an educated brain!… Read Full Review

By Gregorypennington

Written on: 18/12/2014

Hi,

We appreciate the feedback and have passed it back to the Personal Finance Managers team. We are always very conscious of the need to explain everything as clearly as we can to clients, and to check back to ensure that they understand. Clearly we also try and flex our approach to suit the needs of different customers.

Thank you
Sarah

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★★★★★

“Help at hand”

Written on: 18/12/2014

We got ourselves into debt due to me being off sick from work for a year and then my parner got made redundant. So we had to sort ourselves out. I looked up debt management companies up on internet, and found Gregory Pennington. From day one i knew we had done the right thing. They have taken all the truama out of our situation, Taken over dealing with our debt companies. Always being on the end of the phone if any problems arise. I have reccomend people to Gregory Pennington… Read Full Review

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★★★★★

“Excellent service ”

Written on: 17/12/2014 by KendalHalsey (1 review written)

Ever since day one I have had excellent service from all the team. Full reassurance and deals with any queries straight away with no hesitation. I would defiantly reccomend to any one going rough money difficulties. … Read Full Review

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★☆☆☆☆

“Awful treatment of Gregory Pennington!”

Written on: 16/12/2014 by elMcCain248 (1 review written)

I have been with GP for several months now and things started to get bad, they let my account get passed to A collections agency and when I contacted them they would only email Back with a generic message saying sorry we can not get hold of you. I am very upset that they are not helping me and not even trying to resolve the issue. Very disappointed and now have to escalate the issue some how. I have never missed any payments on my plan and it seems like they Are not even bothered that I'm being… Read Full Review

By Gregorypennington

Written on: 16/12/2014

Hi,

I am sorry for the worry this has caused - I understand it can be distressing when creditors contact you directly.

The payments you make to your debt management plan are always distributed promptly to your creditors. However, it isn’t unusual for creditors to continue to contact you in the early days of your plan. This should reduce once your lenders have established that we are acting on your behalf.

It isn't uncommon for your lenders to pass or sell debts on to collection agencies - as soon as we are aware this has happened we will contact the company concerned to negotiate your payments and request their contact with you be stopped.

I'd like to help get this resolved for you. You can find our contact email address in the 'contact us' section of our website. Please just quote your reference and mark for my attention.

I hope this helps.

Sarah

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★★★★☆

“brilliant ”

Written on: 15/12/2014 by JaggerSampson368 (1 review written)

great service always there to help . Never worry about anything they take care of everything… Read Full Review

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★★★★☆

“Very helpful”

Written on: 09/12/2014 by Garrison3 (1 review written)

Team were always helpful ensuring all was as I wanted it… Read Full Review

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★☆☆☆☆

“Not satisfy with your service”

Written on: 05/12/2014 by Jerrymie (1 review written)

Not very happy for what was happened with my case as my payment go more and more as months passed by and the lenght of time go more longer longer not very happy at all i want this one to be reviewed and i want to end this payment that i made to gregory pennington not very happy at all… Read Full Review

By Gregorypennington

Written on: 08/12/2014

Hi,

I am very sorry to read about the problems with are having.

We'd like to look into this for you and discuss what we can do to help.

You can contact us by phone or email using the details in the 'contact us' section of our website, please quote your reference if emailing and mark for my attention.

I hope this helps
Sarah

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★★★★★

“Great helpful service ”

Written on: 05/12/2014 by Elisha342 (1 review written)

Great helpful service from start to finish. Debt management can be a difficult thing to consider when times are tough but definitely worth it. They have made it very easy and convenient to manage my plan from home. … Read Full Review

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★★★★★

“excellent service ”

Written on: 03/12/2014 by TaniaWelch (1 review written)

I RECEIVED AN EXCELLENT SERVICE FROM GREGORY PENNINGTON, FROM THE FIRST PHONE CALL THEY TOOK ALL THE STRESS OFF ME. THEY WERE THERE EVERY STEP OF THE WAY TO ME BEING DEBT FREE.MY PERSONAL FINANCE MANAGER WAS VERY UNDERSTANDING AND EXTREMLEY HELPFUL, I WAS NEVER MADE TO FEEL EMBARRASED, OR ASHAMED OF MY SITUATION. THEY HELPED ME COME TO A REPAYMENT ARANGEMENT THAT I COULD AFFORD. THE TREATED ME WITH GREAT RESPECT FROM START TO FINISH I CANNOT RECOMMEND GREGORY PENNINGTON HIGHLY ENOUGH… Read Full Review

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★★★★☆

“Easy”

Written on: 03/12/2014 by Clancyvz230 (1 review written)

Hassle free, sent all letters to them they sorted it all out, could relax knowing my debt was being handled and I didn't have to do a thing! Overall very happy with the service I had would recommend to anyone with money worries… Read Full Review

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★★★★★

“Amazingly helpful people who care”

Written on: 29/11/2014

Gregory Pennington is amazing and I am so grateful for all the help and support I received from every member of the teams without them I would not have been able to start a fresh. I would definitely recommend anyone who is in difficulty to speak to the team. They work wonders :-)… Read Full Review

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★★★★★

“Fantastic Service”

Written on: 28/11/2014 by Rhettx251 (1 review written)

Helped me clear my debt easily with no hassle. Would recommend them to anyone. Simple and reliable service… Read Full Review

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★★★★★

“Light at the end of a tunnel”

Written on: 28/11/2014

Gregory Pennington have been my saviours, a few years ago i got myself into so much debt as my outgoings were more than my incomings and i didn't know which way to turn. I had debt recovery & baliffs on my back constantly to the point i was frightened to answer my door. A friend suggested i try Gregory Penningtons, i did and have never looked back. They sorted out all my outstanding debts with one simple payment a month and also helped me manage my monthly bills and leaving me money for myself… Read Full Review

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★★★★★

“Brilliant. Would recommend to any body who is in debt.”

Written on: 27/11/2014 by Jesse38 (1 review written)

Brilliant. Would recommend to any body who is in debt… Read Full Review

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★★★★★

“Brilliant service ”

Written on: 26/11/2014 by RaidenHiggins189 (1 review written)

Brilliant service from every member of staff I spoke to. As soon as I got in contact with Gregory Pennington They have been helpful and supportive. I would definitely recommend them. Thank you for all your help b… Read Full Review

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★★★★★

“really helpful with helping me clear my debt”

Written on: 21/11/2014 by mwholtby (1 review written)

I went to Gregory Pennington for help to clear my debt because I felt I wasn't getting anywhere with my creditors.after the plans were set up I found paying an affordable installments a really good way to clear my debt… Read Full Review

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★☆☆☆☆

“Be warned do not I repeat do not enter an agreement...”

Written on: 20/11/2014 by BarrySWhiting (1 review written)

Be warned do not I repeat do not enter an agreement with Gregory Pennington. We have been trying to pay our agreement off but they constantly put obstacles in the way so we can not leave. Anything you ask for will not be provided and you will be kept on hold of a premium phone number hiking your phone bill up. For this service you have the pleasure of paying them. When we asked for confirmed balances they told us they could not get them from our creditors as they would not give them the info… Read Full Review

By Gregorypennington

Written on: 21/11/2014

Dear BarrySWhiting

We are disappointed to read your comments, I fear there may have been some misunderstanding for which I apologise.

There are a number of ways to get in touch with us including a local rate number and email address detailed in the ‘contact us’ section on the website, if you do need us to we are always happy to call you back.

We can at any point provide you with the most up to date balances we have on your file and when requested we will contact your creditors for more up to date balances, this usually takes no more than 1-2 weeks.

I can see your partner has already spoken to us about this and we are due to contact you back this afternoon.

I do hope we can clear this up.

Thank you

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★★★★★

“Debt management plan.”

Written on: 19/11/2014 by RiverOrtega62 (1 review written)

Was in financial difficaulty due to a motorcye accident wich led to 6 months off work. I had taken on loans to cover my cost of living though I was on statutory sick pay and eventually things caught up with me. I gave them a call and I was assured everything was going to be ok. I sent over all my details and once they had arrangements in place all the letters stopped coming through my door and I had peace of mind - he had control of the situation. It took around a month for them to fully set up… Read Full Review

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★★★★★

“Debt management plan”

Written on: 18/11/2014

Great service all round, really helpful at all times and have helped us to get in a position where we now feel comfortable with our debt. Plan to be debt free in 12 months and couldnt have done that without gregory pennington… Read Full Review

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