Hoseasons Holidays Reviews

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★☆☆☆☆
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Latest Reviews

★☆☆☆☆

“Fine until you have a problem”

Written on: 12/08/2016 by 137Hampton (1 review written)

We have used Hoseasons 3 times in the last 15 months and on the 3rd holiday we had a problem with the accommodation where we were staying. we contacted Hoseasons while we were there for their help, they never got back to us. We had to cut our holiday short due to the accommodation issues, I have contacted Hoseasons since we came back and they are not interested at all. All they do is pass the buck saying they have to speak to the owner of the accommodation and then come back saying the owner… Read Full Review

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★☆☆☆☆

“weston wood lodges”

Written on: 16/06/2016

having paid £479 for 4 nights in a luxury VIP lodge for my aunts 80th birthday on arrival after my car took a beating on the road leading to the lodge park i was concerned! we were pointed not shown to our lodge oce inside it was apparent the cleaners hadnt cleaned! the oven fridge and freezeer were disgusting. the furniture was cheap the shelves were falling off the walls as were the curtain poles. the main bedroom door had no form of lock ie: it had been completley removed. a lodge for 6 we… Read Full Review

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★☆☆☆☆

“Most inconsiderate holiday firm I've ever known or...”

Written on: 25/05/2016 by Maximillianh101 (1 review written)

Having to GIVE a week away because Hoseasons would charge 90% to cancel...I booked another to accommodate late holiday changes. I requested room for 6 adults and 1 infant plus the dog. The single rooms for two of the sets of adults would not fit the dog in! These vans should be single rooms only and then they would be claustrophobic! Complain? You knew what you were getting!!! Bar and restaurant......no checking of cards on a Saturday night ( I assume the busiest night). Go Sunday and told… Read Full Review

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★★★★★

“y bwthyn holiday cottage, towyn rhyl”

Written on: 08/04/2016 by jackie1949 (1 review written)

Have just spent a lovely time at the Y Bwthyn holiday cottage in Towyn Rhyl, I booked this through Hoseasons. The accomadation and furnishings are lovely and everything is very clean, the location is secluded but very close to all ammenities.The garden is enclosed and pet friendly for any normal size dog.The cottage is homely and welcoming as are the owners who go out of their way to make your holiday a happy one. I am very pleased I picked this cottage… Read Full Review

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★★★☆☆

“Full Refunds”

Written on: 09/03/2016 by zaButler213 (1 review written)

Be aware of this company. A full refund is not a full refund and they hold money back on the pretext that they still have to keep the 'card money'. This is a load of nonsense and insist you get a full refund because the card fees are refunded to them so they don't lose out. Be insisted and make sure you get ALL your money back… Read Full Review

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★☆☆☆☆

“terrible service 1.10”

Written on: 05/02/2016 by Clinton200 (1 review written)

terrible service 1.10… Read Full Review

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★☆☆☆☆

“Don't answer email ,”

Written on: 01/02/2016 by ShamarChilders (1 review written)

Please don't book with hoseason hoildays , they don't care about what happens on your holiday , all they care about is to take your money . The customer care is 100per cent terrible . They never respond to emails… Read Full Review

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★☆☆☆☆

“BEWARE!!!! DO NOT BOOK THROUGH HOSEASONS”

Written on: 13/01/2016

We booked a log cabin holiday through Hoseasons, we paid an extortionate price to start with. To then arrive and have been TOTALLY miss sold. Our lodge was not at all like the photographs we had been sold. Absolutely disgusted that they did not accept any responsibility!We will never use them again!!!!… Read Full Review

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★★★★★

“heronsview lodge - rudyard lake ”

Written on: 29/12/2015 by Daviany445 (1 review written)

Beautiful real wood cabin. Sleeps 6. Lovely overlooking rudyard lake through the trees. Fenced & gated off garden & drive. Open plan. Huge. 3 bedrooms. 2 bathroom - 1 en suite. Use of a kayak. Hot tub area lovely lit & secluded. Nice and warm. Plenty of heaters. No log burner. Fitted kitchen. Over fine. Replaced fridge whilst we were there. Nice & cosy. Short walk from back gated garden to the lake. 5 log cabins in a crescent shape with the moon in view of all the living area. Very quiet… Read Full Review

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★☆☆☆☆

“SUFFOLK SANDS, FELIXSTOWE”

Written on: 21/10/2015 by AngeloBaxter (1 review written)

THIS SITE LOOKS NOTHING LIKE THE PHOTOGRAPHS IN THE HOSEASONS BROCHURE. THE CARAVANS ON THE OUTSIDE ARE SHABBY, THE WHOLE SITE IS TIRED LOOKING. WE WERE OFFERED TWO CARAVANS, EACH ONE WAS FILTHY SMELLY. WE LEFT WITHOUT STAYING AND REPORTED OUR CONCERNS OF PUBLIC HEALTH TO THE LOCAL ENVIOMNENTAL HEALTH DEPARTMENT… Read Full Review

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★☆☆☆☆

“NO for disabled”

Written on: 21/10/2015 by 31England (1 review written)

My brother is in an electric wheelchair and booked a week at Broadlands Sands Corton for a disabled caravan. BE AWARE this is an ordinary caravan with a ramp. Cold, damp, heating not working, gas fire controls at floor level ( very dangerous).Nearly died from carbon monoxide poisoning. Outside door locks at top and bottom so couldn't keep door shut. Couldn't get into bedrooms. NO WAY SHOULD ANYONE with a disability book this site. Couldn't even get into reception. Had to check out after one… Read Full Review

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★☆☆☆☆

“Disgusted ”

Written on: 20/10/2015 by Dugganno187 (1 review written)

Stayed at Castaway Holiday Park Bacton Norfolk and the place was awful, was more like being on a building site !!! Accommodation was not clean and very old !! Knocking down walls in the entertainment area so could not use !!! Have put 2 official complaints into Hoseasons now demanding my money back and they r doing nothing but we're happy to take my money… Read Full Review

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★☆☆☆☆

“Hoseasons are a shambles ”

Written on: 30/09/2015 by Bishop309 (1 review written)

I booked a holiday through them , place was disgusting , South Bay holiday park .. John fowler site .. We arrived Monday 3 pm got moved Friday 3pm to a upgrade .. They quote ( we have contacted John fowler who offered 25 percent , as you were moved after 3 days ! ) holiday 691 offer 168 . Not even 3 days worth !!! This company is quoting that they can not offer any more apart from a 50 pound voucher .. Shocking as I'll never book through them again !!… Read Full Review

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★☆☆☆☆

“Dont trust reviews on Hoeseasons site”

Written on: 23/09/2015

I have recently been on a Hoseasons holiday it was excellent and I reviewed it on trip adviser and the hoseasons own review site. While trip adviser both accepted it and I have had ticks for found useful the hoeseasons site refused to display it because it mentioned a brand other than hoseasons. The brand in question was the restaurant at the holiday site. If Hoseasosn are refusing to accept valid and in this case positive reviews what else are they not showing. Top tip only look at reviews… Read Full Review

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★☆☆☆☆

“Complaint”

Written on: 16/09/2015 by Spencer132 (1 review written)

I wrote a complaint to customer care at Hoseasons after an unpleasant and expensive, in my opinion, 4 day break at Solent Breezes caravan park booked through Hoseasons. I received a reply from Hoseasons addressed to my friend, although I had signed my name at the bottom and when I responded to them saying they had the name wrong, they sent another email saying they couldn't look into my complaint as it did not come from my friend who booked the holiday. Unbelievable, totally unhelpful. A… Read Full Review

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★☆☆☆☆

“Condescending and rude towards disabled customers!”

Written on: 10/09/2015 by Adrianac158 (1 review written)

Called to make a booking for 2016 and advised that one party had a disability which was a progressive condition, operator said that he would take the details of the individual who was 'being difficult, I mean disabled' later in the call. Was asked several times 'how will the disabled guest walk, how will they get around, what will they do' - really condescending given that the disabled guest is an adult and had already stayed at the park. If any guest chooses to stay in their accommodation… Read Full Review

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★★★★☆

“Norfolk Broads August Short Break”

Written on: 31/08/2015 by McCainzz469 (1 review written)

This was our first experience of boating on the Norfolk Broads. We did not need our folding bike. We collected our boat from Richardsons Boatyard, Stalham for a Monday afternoon to Friday morning break. I was impressed by the Richardsons' Reception staff who were pleasant and professional; I was also given a Richardsons Welcome Aboard and Broads Map that compared very favourably with the commercial ones that we had bought previously. It was a pity they were not sent to us a week beforehand… Read Full Review

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★☆☆☆☆

“Hoseasons ... Or john fowler ”

Written on: 22/08/2015

Arrived at SOUTHBAY holiday park , to be greeted By john fowler staff , reception , EVERYTHING .. Who the hell are john fowler ???? Chalet was awful smelt dirty , sofa bed smelt , when pulled our was filthy .. Asked to move .. No where to move too !! Pool awful .. Take away awful . Expected a square or area with take away , ect .. Just awful club house .. NOT right on the beach , at least 20 minute walk .. We are leaving 3 days early to get clean !!!… Read Full Review

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★☆☆☆☆

“Smelly bronze chalet ”

Written on: 17/08/2015 by Parksvm233 (1 review written)

Chalet was dirty , smelly , rock hard beds , sofa bed smelt awfull .. Not got for use .. Booked South Bay holiday park .. Never again… Read Full Review

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★☆☆☆☆

“Appalling Customer Service”

Written on: 26/07/2015

I booked a lodge on-line with Hoseasons for 2 adults, 2 kids and a dog and the price came up showing the details I had input, confirming the dates I required and CONFIRMING it included a pet. I paid in full and instantly received and Email confirming my booking, but the email did say I would receive a further email within 24-48 hours with my full booking confirmation. Later that day I received my full booking confirmation with details of the lodge with a note under the lodge details in… Read Full Review

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