Direct Merchants Bank Credit Card Reviews

Watch this item
0.9 stars
Average rating for this product is: 0.9 out of 5

From 0 ratings and 6 reviews

Thumb down 17% of users recommend this product

Rate it Now:

Click on the stars above to rate this product:

Tweet This Item


LenderBalance Transfer RateBalance Transfer DurationPurchase RatePurchase DurationAPR  
Virgin Credit Card0.00%3 months16 months 2.98% or £3.00 fee3 months16.60%
MBNA Platinum Plus Visa0.00%3 months13 months 2.90% fee3 months16.90%
MBNA Platinum Rewards Visa0.00%3 months13 months 2.90% fee3 months16.90%

Average Ratings for Direct Merchants Bank Credit Card

  • Customer service1.2 stars
  • Value for Money1.3 stars
  • Overall rating0.9 stars

 

6 Reviews For Direct Merchants Bank Credit Card

  • twoodsun 24th Jan 2008

    Reviewer rating: 5 stars


    twoodsun's review has yet to be rated - Be the first!
    Report this review



    I have had many cards over the years and this one tops them all! I have had no hassles, no errors no apr jump....just wonderful. Great customer service, fast response online and over the phone.

  • tiap 20th Jan 2008

    Reviewer rating: 0 stars


    tiap's review has yet to be rated - Be the first!
    Report this review


    Had this account since 1980 and they closed it for inactivity of 6 months.
    Will just use other cards, their loss.

  • Guest 15th Dec 2007

    Reviewer rating: 0.5 stars


    Guest's review has yet to be rated - Be the first!
    Report this review


    I would definitely not recommend this company.

  • jtrax 15th Mar 2007

    Reviewer rating: 0 stars


    jtrax's review has yet to be rated - Be the first!
    Report this review


    I called Direct Merchants Bank to pay off an amount on my credit card. The representative, the automated system and the web site all showed the same amount. When I called, I told the CSR that I wanted the full amount to be paid off, and I wanted to make sure I was paying the entire amount so I wouldn't get any additional bills for finance charges. I went online while I was speaking to them and paid what I thought was the total amount due. Yesterday, I got a bill for the finance charge. When I ca ...

  • tiger8888 24th Feb 2007

    Reviewer rating: 0 stars


    tiger8888's review has yet to be rated - Be the first!
    Report this review


    If you absolutely must remain a customer of theirs, watch that rate carefully every month.

    You'd probably save money and certainly save a great deal of your time if you stop reinforcing their bad behavior and just close the account altogether.

    You'll save hundreds a year just moving any balance you have to just about any other credit card.

    I will show Direct Merchants Bank who is boss and shut down my account.

  • bweiler435 Rank: Lance Corporal 20th Feb 2007

    Reviewer rating: 0 stars


    bweiler435's review has yet to be rated - Be the first!
    Report this review


    I have to call Direct Merchants Bank every month to contest APR increases. Last time they simply said no. I was a customer for 7 years, and with no explanation, they raised my rate to 26.9% for purchases and 29.99% for cash. I checked my credit rating and it was better than when I took out the card. The only thing that I could see that changed, is that I was carrying a balance. When I first called, they said "why are you angry. It's industry standard practice?"
LenderBalance Transfer RateBalance Transfer DurationPurchase RatePurchase DurationAPR  
Virgin Credit Card0.00%3 months16 months 2.98% or £3.00 fee3 months16.60%
MBNA Platinum Plus Visa0.00%3 months13 months 2.90% fee3 months16.90%
MBNA Platinum Rewards Visa0.00%3 months13 months 2.90% fee3 months16.90%