First Response Finance Reviews - www.firstresponsefinance.co.uk

★★★★★
4.8 / 5
1610
96.6% of users recommend this
  • Speed Of Loan

  • Customer service

  • Value For Money

Media Gallery for First Response Finance www.firstresponsefinance.co.uk

First Response Finance www.firstresponsefinance.co.uk

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Latest Reviews

★★★★★

“exellent customer services highly recommended ”

Written on: 29/06/2016 by vlCowan95 (1 review written)

I have had finance through first response a long time ago , as my credit wasnt the best I contacted them again as they are a direct lender so you are not getting fobbed off with brokers and upfront fee's, the service was 10/10 the lady I spoke to was very pleasent and understandng to my needs and the whole process was done within a few hours the service they give is amazing and I would highly recommend them to family and friends ***** thank you first response… Read Full Review

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★★★★★

“Excellent customer service ”

Written on: 29/06/2016 by toPugh246 (1 review written)

Made obtaining finance easy without any of the usual hassle. It was great to speak to a real person and discuss my needs. Very helpful staff and they call back when they say they will. Money was paid up in less than a few hours of my call. Highly recommend and would definitely use again. Thank you first response… Read Full Review

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★★★★★

“EXCELLENT COMPANY, LOOKED AFTER ME FOR PAST FEW YEARS ”

Written on: 29/06/2016 by fsScott163 (1 review written)

seen an Insignia SRI NAV i currently had 12 month left on my current finance agreement i rang first responce this morning for approval the dealer was paid an hour ago fantastic company highly reccomend the staff members i spoke too where really helpfull and could not offer me enough assistance thankyou so much its just how quick the agreement was settled i pick up my new car on thursday cant wait thank you so much … Read Full Review

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★★★★★

“Thank you so much”

Written on: 29/06/2016 by Ashtony54 (1 review written)

After trying so many companies and being rejected every time, I found this company, what a blessing, they said yes within a day, I now have a new reliable car, the paperwork was sent to garage straight away, no hanging around, just sign and the car is yours, The whole experience was smooth, polite staff, and hassle free. Well done to this company!… Read Full Review

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★★★★★

“First class response.”

Written on: 28/06/2016 by SteveW21 (1 review written)

Absolutely brilliant, phoned company Monday evening and finance was approved. Visited dealer lunchtime Tuesday & signed paperwork. Received text message approx. 1 hour later stating that money had been paid to dealership and that then car was mine. Sorted. Many thanks to the staff who dealt with me so swiftly… Read Full Review

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★★★★★

“Brilliant”

Written on: 28/06/2016 by DerrickHodges (1 review written)

After struggling to get finance due to bad credit (something that I've been getting sorted for a good year) this company gave me a chance to help my credit score. It was super speedy and sorted out on a Saturday and the car was ready to collect on the Monday. Brilliant service and awesome customer service… Read Full Review

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★★★★★

“excellent service ”

Written on: 27/06/2016

Been a customer for three and a half years decided to change my car after receiving letter from first response made a phone call and they gave me a credit limit straight away also emailed me list of local car dealers chose my car all done in fifteen minutes thanks first response… Read Full Review

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★★★★★

“an enjoyable conversation”

Written on: 27/06/2016 by EliseOgle (1 review written)

my experience on the phone, she was a very enjoyable one, not only did she explain all the legal and important stuff very professionally but also made time for a bit of a laugh about my old vehicle which made a relaxed atmosphere for me as im not very good on the phone. thyank you again first response. yours sincerely … Read Full Review

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★★★★★

“Quick, simple, easy.”

Written on: 26/06/2016

Had a few offers from a few finance companies, but the help and ease at which First Response dealt with me made the process so easy and simple. Thoroughly explained everything along the way with zero pressure to commit. Absolutely no hesitation in recommending these to anyone, and special thanks to the person I dealt with for all his help… Read Full Review

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★★★★★

“Motor cycle finance”

Written on: 26/06/2016 by Steveransley (1 review written)

Absolutely over the moon with the speed and efficiency with which my application was handled. Every call handler I spoke to knew exactly who I was, what I required or what was required. I wouldn't hesitate to recommend them to anyone who needs quick finance for any vehicle… Read Full Review

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★★★★☆

“Great service very quick decision”

Written on: 26/06/2016 by McNeill360 (1 review written)

Applied for finance via the dealer website, received a call the next morning advising that my application had been approved and to contact the dealer to complete the sale. Was all completed within 2 days. Great service and highly recommended… Read Full Review

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★★★★★

“car finance ”

Written on: 26/06/2016 by Saundersnn6 (1 review written)

Excellent customer services. Very friendly and easy to understand and a very quick decision. Would highly recommend. Thank you… Read Full Review

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★★★★★

“Fantastic service”

Written on: 26/06/2016 by Law48 (1 review written)

Great service! Allowed me with bad credit to have car finiance, this is my third agreement with them! Only down side is would be nice to get a better Apr rate for loyal good paying customers, but appreciate them allowing me to have finance! X… Read Full Review

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★★★★★

“Very helpful and polite ”

Written on: 26/06/2016 by Drakeyl498 (1 review written)

Brilliant company really helpfull and not to serious and no intimidation or pressure when dealing with them really please with how they helped as much as the could… Read Full Review

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★★☆☆☆

“Unhappy”

Written on: 25/06/2016 by CristalJoyce196 (1 review written)

Devastated isn't the word!!! Firstly we got accepted put the deposit down went and signed the paper work and then last minute it fell through...which left us really unhappy especially my husband… Read Full Review

By Firstresponsefinance

Written on: 28/06/2016

Hi CristalJoyce196,

We would like to investigate what has happened in your particular scenario, however, we are not able to identify you from the details you have provided.

We're sorry that things haven’t gone as expected. Please contact our Customer Experience Team on our head office number so that we can look in to the matter further.

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★★★★★

“Our fifth car with first response”

Written on: 25/06/2016 by Laineyr1963 (1 review written)

We have just got our fifth car with first response. Once again they went above and beyond to help us. They arranged the garage be payed prompt as I didn't want to make two trips to Numeaton from Milton Keynes. And kept in constant touch . Unlike other companies where you have to do all phoning. And just to make things even better gave us a discount too. We will be back when it's time for our sixth car. Keep up the good work . G Rawson… Read Full Review

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★★★★★

“thank you first response ”

Written on: 24/06/2016 by superwales63 (1 review written)

cant thank first response enough my car broke down costing to much to repair it i phoned first response on the Friday afternoon to explain my problem they took some details asked me to value the car and phone them back they help me get a new car in less then 24 hours well done first response… Read Full Review

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★★★★★

“Brilliant service ”

Written on: 24/06/2016 by Brooky10 (1 review written)

Fantastic company very fast with a answer and extremely Prompt with payment! 5 stars… Read Full Review

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★★★★★

“The Best Car Finance ”

Written on: 24/06/2016 by Kobe1 (1 review written)

First Responce Finance to me, they walk their talk, they don't just talk, my whole experience with them was something else, they tell you the help they can give you without messing with words, when they told me to go and sign and pick my car I thought it was a joke since I had been messed around already with other finance companies, cos I had been looking for a finance for over a three weeks, but Mr. J B in First Responce Finance made my dream for a new car come true and also gave me hints on… Read Full Review

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★★★★★

“Very very happy”

Written on: 24/06/2016 by Nikki05021972 (1 review written)

First time buying a new car, first response were very helpful friendly polite,I would recommend a friend or family, my daughter is going for a new car too, car dealership was fantastic too very happy… Read Full Review

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