First Response Finance Reviews - www.firstresponsefinance.co.uk

★★★★★
4.9 / 5
2427
97.2% of users recommend this
  • Speed Of Loan

  • Customer service

  • Value For Money

Media Gallery for First Response Finance www.firstresponsefinance.co.uk

First Response Finance www.firstresponsefinance.co.uk

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Latest Reviews

★★★★★

“What a great company”

Written on: 20/07/2017 by Silvafl241 (1 review written)

It's been a long road, injury caused loss of employment resulting in loss of home, loss of income, loss of everything and a horrible place to be. Had to file an IVA and offered a settlement which was completed. Credit Rating in tatters, trying to start again and every door closed in my face. Every application met with "your not worthy". I decided to make one more application and contacted First Response. What a difference. The telephone call and subsequent interview was so supportive and so… Read Full Review

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★★★★★

“Jab”

Written on: 20/07/2017 by Michealf38 (1 review written)

The most helpful,friendly car finance company I have come across, excellent customer service bent over backwards to accommodate me the ease of wich the finance was sorted ensured my family and I can enjoy our new vheicle would definitely recommend this company no pressure everything explained and no pressure very happy thank you… Read Full Review

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★★★★★

“Outstanding ”

Written on: 17/07/2017 by Sacky86 (1 review written)

Absolutely fantastic company. Accepted me when no one else would. Really good rate looking at my credit score. Someone always there to help you if any problems occur. One of the team is an absolute legend went way above and beyond to help me out nothing was an issue for him. Would recommend this company all day. Thrilled customer… Read Full Review

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★★★★★

“great service”

Written on: 17/07/2017 by qzMorgan276 (1 review written)

just like to say thank you SIB for all your help, and service… Read Full Review

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★★★★★

“Lightening speed”

Written on: 16/07/2017 by lsLewis114 (1 review written)

Finance arranged in super fast time. Got a great little car and I'm more than pleased. Finance repayments are more than manageable and I'm happy I made the right choice all round… Read Full Review

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★★★★★

“I was very impressed with the speed and efficiency of...”

Written on: 15/07/2017 by kkMcGarry342 (1 review written)

I was very impressed with the speed and efficiency of the person I spoke with. I found the experience very discreet and yet still thorough. The person who spoke to me was warm and friendly, whilst still being professional… Read Full Review

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★★★★★

“Best service ever ”

Written on: 15/07/2017 by Atkinson181 (1 review written)

Hi I recently took out a loan with first response I cannot thank them enough for allowing me to purchase my car the service and how quick the loan came through was excellent I can't praise them enough and would recommend them to others x… Read Full Review

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★★★★★

“Thank you, Thank you, Thank you”

Written on: 14/07/2017

My car literally died and I was desperate for a new car. I have bad credit due to unforeseen circumstances and First Response were absolutely amazing and so understanding. They offered me more than I wanted to borrow. I actually found a cheaper car I wanted in a different town and they dealt with the dealer, set them a merchant account up and I was able to get the cheaper car I wanted. I am so grateful and would definitely recommend this company. The interest is so reasonable and they… Read Full Review

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★★★★★

“lhd”

Written on: 13/07/2017

First time I've used this company and would highly recommend them. The lady who dealt with me was very professional and helpful she sorted out a deal that suited me and my finances. Not over bearing like most companies are. I didn't feel pressured into anything and I am delighted with my new car and the finance deal I got. Would definitely recommend if your looking for finance give them a call… Read Full Review

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★★★★★

“car finance”

Written on: 11/07/2017 by Orion178 (1 review written)

was a brilliant service again! this is my second time, everything so easy, staff so helpful ( hap ) they take the stress out of buying a new car, nothing was to much trouble, highly recommended, there was nothing that was to much trouble… Read Full Review

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★☆☆☆☆

“awful do not give them the time of day”

Written on: 10/07/2017 by MarthaBuchanan (1 review written)

avoid like the plague, theyre ok whilst receiving their money. once a problem happens with the car, they are unhelpful. read the reviews on facebook. they are awful. AVOID!!! I would not recommend them to anyone all they want is money money there are far better finance companies out there, please google them and do not use this one. save yourself a lot of money and hassle… Read Full Review

By Firstresponsefinance

Written on: 11/07/2017

Hello Marthabuchanan,

We would like to apologise that we have not met your expectations, however, we are unable to comment any further as we cannot identify you so we cannot review our records.

If you would like to discuss the matter further please contact the Customer Experience Department and an advisor will be happy to discuss your situation. The team are available between 09.00-17.30 Monday, Tuesday and Thursday and 10.30-17.30 on Wednesdays and Fridays.

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★★★★★

“Brilliant Service”

Written on: 08/07/2017 by 369McHugh (1 review written)

Got a response from them really quickly and I hadn't even viewed a car. Once I'd been to view cars they were phoned by the car company and they quickly went through quotes for me. I changed cars and they were happy to requote me. Once happy the ball was rolling and I had my new car within 2 days. Great service. Helpful and polite customer service :)… Read Full Review

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★★★★★

“In love with my little car!”

Written on: 02/07/2017 by katealouise (1 review written)

After waiting so long to finally pass my test after years of on off driving lessons, I was worried I wouldn't be able to afford to outright buy a car, First Response Finance helped me with great monthly payments to get the first little car I wanted. So helpful and polite on the phone and I couldn't be more grateful. Wonderful company! Thank you First Response Finance… Read Full Review

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★★★★☆

“Love my car ”

Written on: 30/06/2017 by Ballardrp1965 (1 review written)

I was reluctant of applying for car finance but needed a suitable, reliable car and of course within budget. Application was quick and easy, great communication, non judgmental. Very pleased wI think my loan amount and payments, will be using again for the next one… Read Full Review

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★★★★★

“Brilliant ”

Written on: 30/06/2017 by Civic17 (1 review written)

Brilliant very helpful friendly staff got my approval in minutes for my new car recommended to everyone who is struggling to find car finance… Read Full Review

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★★★★★

“Very quick and friendly service”

Written on: 29/06/2017 by McLaughlinqu1965 (1 review written)

Very friendly, quick and easy to talk with, very happy customer !!!… Read Full Review

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★★★★★

“Dag”

Written on: 29/06/2017 by MyahDonaldson (1 review written)

Really great company to deal with and very fast at getting everything put in place thanks so much will definitely continue with you from this experience thanks again… Read Full Review

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★★★★★

“Brilliant finance deal.”

Written on: 29/06/2017 by 384Franklin (1 review written)

Really helpful and good customer service.I am glad I choose first response.A1 team.I would definitely recommend this service to family,friends or anyone… Read Full Review

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★★★★★

“Really helpful company ”

Written on: 29/06/2017 by Monahan156 (1 review written)

The staff are polite, helpful and easy to deal with. Would recommend them to everyone… Read Full Review

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★★★★★

“Very happy with first response so easy to use ”

Written on: 29/06/2017 by Princeen270 (1 review written)

Very happy with first response easy to use quick layouts once the paper work was signed. Helped me moving my bit of finance of my old one to my new car. Freindly staff specially RTF who felt with my account… Read Full Review

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