First Response Finance Reviews - www.firstresponsefinance.co.uk

★★★★★
4.7 / 5
94% of users recommend this
  • Speed Of Loan

  • Customer service

  • Value For Money

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First Response Finance www.firstresponsefinance.co.uk

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Latest Reviews

★★★★★

“Purchase for Car”

Written on: 29/01/2015

I found the process very quick, have used First Response before and found them to be very efficient everything was explained to me. My loan was authorised the same day and I collected my car within the week due to work commitments. Would definitely use them again. The operator was very polite and received updates as to when the loan was transferred to the car dealer so I didn't have any worries… Read Full Review

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★★★★★

“fantastic”

Written on: 29/01/2015 by kymJE (1 review written)

every member of staff is amazing, I have never had a negative experience. I bought a car that sadly had problems and they couldn't have been more helpful and I now have another car. They also dealt with a garage that were very unkind to me. I haven't anything bad to say about them. Fantastic company. fantastic people… Read Full Review

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★★★★★

“very efficient process”

Written on: 29/01/2015

I was amazed how easy the process was and I got my new vehicle within 2 days thank to First Response Finance. There is a very uncomplicated process and everything is explained in detail so you know exactly where you stand with regard to the 1st and subsequent repayments. I would not hesitate to recommend them… Read Full Review

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★★★★★

“Friendly, efficient staff”

Written on: 29/01/2015 by Preid100 (1 review written)

Very happy with service received from First Response. I needed a car very quickly and they had me sorted within a day. Would definitely recommend to others… Read Full Review

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★★★★★

“Very helpful and friendly”

Written on: 29/01/2015 by Savannahj166 (1 review written)

First response were very helpful, friendly and made the transaction with the Company I bought the car with, so far… Read Full Review

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★★★★★

“Fantastic and really nice people ”

Written on: 29/01/2015 by Lewis186 (1 review written)

They got me in to my new car with in 24 hours very easy to deal with and down to earth this is the 3rd time using first response for a new car and would always use them again no mater what they even let u pay weekly or monthly your choice makes the payments easy instead of a big bill ever month… Read Full Review

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★★★★★

“Fast great service”

Written on: 29/01/2015 by xgLawson53 (1 review written)

Very happy with service, my car failed mot and I needed a bigger car. They offered a great amount with manageable payments. Wasn't sure if I'd get finance but very happy I was excepted. I passed on information how quick first response had helped me… Read Full Review

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★★★★★

“A Chance”

Written on: 28/01/2015 by Pritchardkw488 (1 review written)

Having a bad credit history makes it difficult but First Responce were fantastic. A couple of phone calls and it was done....smooth, well explained and outstanding customer care… Read Full Review

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★★★★★

“Excellent service”

Written on: 28/01/2015 by Diamondr55 (1 review written)

Great customer service. Speedy response with no troubles at all. Would def recommend to friends and family. First Response dealt with car dealership effectively and I had purchased new car with no stress at all… Read Full Review

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★★★★★

“quick easy great ”

Written on: 26/01/2015 by Michael2511 (1 review written)

Very easy process and very good customer service applied on the Thursday drove away in a new car on the Saturday. very big thank you to Lynn moir… Read Full Review

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★★★★★

“Great Customer Service”

Written on: 26/01/2015 by TheOlivers (1 review written)

It's our second time using First Response Finance & they are the most friendly , polite & helpful staff i have come across , nothing is too much trouble & they update you frequently on progress on your application.Its a pity you cannot name the staff but the ones i spoke to were absoutley brilliant , i will be definately be keeping their number in my phone book for future reference , Well Done guys on your Great Customer Service.One Happy Customer again !! :)… Read Full Review

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★★★★★

“Brilliant service fast and easy no problems excellent ”

Written on: 26/01/2015 by Daventony (1 review written)

After applying on line for loan and then having got the text message asking if they could ring me was 15 minuets on phone with a very friendly young woman answerd a few questions and that was it got the loan and a hour later new car purchesd and paperwork emaild to car sales and all completed then got email to say it was all done so easy and fast excellent service from start to finish… Read Full Review

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★★★★★

“First Response, First Class. ”

Written on: 26/01/2015 by 1949Connolly (1 review written)

Having just entered into my fourth agreement with First Response I genuinely couldn't be happier. After a short 10 minute phone call with a very polite, helpful and efficient member of staff I was all set up and able to go straight out and buy my latest car. Being an existing customer with a faultless repayment record with the company, I was given a very favourable interest rate which has kept my repayments almost in line with the mainstream lenders. First class service, thank you… Read Full Review

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★★★★★

“Great service”

Written on: 26/01/2015 by Andrewf1963 (1 review written)

Second time I used them and was fantastic wouldn't go anywhere else. Will even use them again when I want to upgrade my car. They were so easy to deal with and so helpful… Read Full Review

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★★★★★

“Gave me a chance”

Written on: 26/01/2015 by keelo1978 (1 review written)

I have just purchased my 2nd car through first response. I am so happy the fact that they gave me a chance with my poor credit history, they were very quick and efficient and will be recommending them to my friends. I didn't get the amount I was looking for but they gave me enough to get a car I wanted… Read Full Review

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★★★★★

“My 1st car u got on credit”

Written on: 26/01/2015 by Sambora121 (1 review written)

First response was able to help me when I had a feeling my car was going to fail it's mot I had the car just 3 months I did not think I would get a car on credit but I put in for it and the guy said I can help you and give you credit and was able to buy my self a very nice car that I did not think u would be able to get with out saving up for it and that would have taken me ages so a big thanks to first response for get me on the road again… Read Full Review

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★★★★★

“Simple and Efficient.”

Written on: 26/01/2015 by eggandchips1976 (1 review written)

This is the fifth car I have purchased using First Response. Every time I have spoken to them on the phone the service I have received has been excellent. They are extremely efficient in guiding you through your purchase. Can't fault them. … Read Full Review

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★★★★☆

“Very friendly and professional service, quick too,...”

Written on: 26/01/2015

Very friendly and professional service, quick too, though the interest rates are quite high, but if you need a quick loan and you don't have a great credit history, they're very good… Read Full Review

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★★★★★

“customer service”

Written on: 23/01/2015 by markr2820 (1 review written)

my vehicle broke down one week after purchase,the dealership were not helpful at all and i was left without a car 5 days before christmas!! The person in first response customer service dealt with the issue brilliantly and sorted me a hire vehicle out free of charge and was fantastic throughout,pity all customer service is not like this,big thank you to her,would reccomend to friends and family Regards Mark Roberts… Read Full Review

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★★★★★

“Excellent Service”

Written on: 20/01/2015 by JMiller1975 (1 review written)

Recently contacted first response finance regarding a car loan. I would highly recommend them to others. From start to finish the whole process was straightforward. I was contacted to arrange a telephone appointment at a time that best suited myself. The telephone appointment was around 20 minutes long, I was given full information with regards to products/services available to myself. The process was explained extremely well. The people I dealt with a First Response were friendly, helpful… Read Full Review

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