First Response Finance www.firstresponsefinance.co.uk Reviews

Guest's review has yet to be rated - Be the first!
Report this review

I went to First Response car finance as a direct result of reading reviews on here!

I sent them an application on saturday evening (after trading hours) so didn't expect to hear from them till monday. In my impatience I then called them on Monday morning to be told that I had been declined for the amount I had requested but they would refine the application and get back to me within an hour with a credit limit.

True to their word, 40mins later I got a text message from my rep with a credit limit of £4000 (which was enough to get the kind of car I wanted but would have to look carefully, I originally applied for 7500) and a condition that my deposit must be a minimum of £300.

So I went in search of a car and another rep called with names of all the dealers in my area that already have an association with first response. I found a car with a dealer that they didn't have an association with so my rep called the dealer this morning and arrange a sizeable discount on the advertised price (£500 off!) and have even allowed me to pay a smaller deposit than agreed too.

There were of course the regular proofs required, I have misplaced the paper part of my driving licence and regularly lose/throw away my bank statements, this was not a problem at all as I was able to send a downloaded copy of my online bank transaction history and gave permission to DVLA to speak to first response so they could confirm my licence details. All I need to do now is take a utility bill and my passport (proof of signature) to the dealer tomorrow and as soon as the dealer sends the documents all I have to do is call my rep and she will see to it that they are checked immediately and I can drive away without any fuss or hanging around.

All in all an excellent service, I could have collected the car today if it hadn't been for me being a little unwell, but I shall be collecting my new car tomorrow with payments within my budget and only 2.5 years to pay for it, I will definately be using first response when I am ready to replace this car!!!

excelsior's review has yet to be rated - Be the first!
Report this review

bad credit history saw a car on forecourt thought no chance garage acted as broker for us with First Response Finance coudnt be happier with service now onto our second car

Guest's review has yet to be rated - Be the first!
Report this review

Excellent customer serices from First Response Finance, great for poeple with a poor to very poor credit rating. constant updates, honest

soxsandpants's review has yet to be rated - Be the first!
Report this review

I am on my second car through First Response Finance. The first time I made contact was thorugh a car that I saw on a forecourt and the dealer acted like a broker. When they called me and went through the details of the car, the operator stated that the price being charged was high and recommended that I didn't purchase! She carried on through the application and told me how much I could spend on a car that meant I could easily afford the repayments. The initial rate was high, but we don't have ...

jodie9201's review has yet to be rated - Be the first!
Report this review

I would recommend that any body goes with first response, they treated me with the uppermost respect and valued me as a customer.
It was dealt with very quickly.

comkick's review has yet to be rated - Be the first!
Report this review

I will gladly apply to First Response. Superb quick,
I needed a car loan, I had tried many other companies, who turned me down, after applying to First Response I had a car within 3 hours, excellent service

coachdriver's review has yet to be rated - Be the first!
Report this review

I would have no problem recommending First Response Finance to any one and I will use them again they have been that good that I don't think i would use any other company now and they have the best customer reps I have ever dealt with many thanks and keep up the great work.

herucles's review has yet to be rated - Be the first!
Report this review

I've just had a 2nd car of First Response Finance and had no problems renewing it the customer service is excellent and the rep for the area was outstanding beyond word of helping you he was excellent any problems they deal and sort out quickly I would recommend them !! Be honest with them and they can help you as much as they can.

On average, people found this review very helpful
Report this review

I got finance for my car back in 2002 from First Response Finance. The APR was high (38%), but the payments were affordable. Since then I have paid off the first loan and taken out a new one. The APR has dropped to 28%, and I could go and find the car I wanted. They do an HPI check on the car, and they even check the value so you don't get ripped off by shady dealers. Once you find the car you want, there are a few hoops to jump through (fax wage slips, proof of address, etc.), but the dealer ge ...