Purely Gadgets Reviews - www.purelygadgets.co.uk

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★★★☆☆
2.9 / 5
53% of users recommend this
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Purely Gadgets

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Latest Reviews

★☆☆☆☆

“Do NOT buy anything from them... they never sent me my...”

Written on: 17/04/2013

I purchased something that claimed was on stock, paid for it and never received it, The company does not have a phone number where you can call and make a claim and everytime I sent an em-mail asking for proof that my item was sent they would only reply they did send it and it was not their problem that I did not receive it. For the record I have made lots of online purchases to the same address with other sellers and never had a problem. So if you don{t want to pay for nothing... I would… Read Full Review

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★☆☆☆☆

“worst online company i have come across by far!”

Written on: 29/01/2013

waited 7 weeks for a pair of headphones to be dispatched by this company, even tho i waited paitently for these headphones when they arrived they where not the right type or what was described in the product discription, tryed to get a refund or exhange and they refused, DO NOT USE THIS COMPANY they have no intrest in anything but your money once you order an item the money will leave ur account instanly but the product wont arrive for months and if it does it will probly be wrong or faulty… Read Full Review

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★☆☆☆☆

“Very poor service”

Written on: 02/01/2013

I ordered an alarm clock on the 6th of December and received a standard email saying delivery in 3 to 5 days. Tried to contact many times aftr deadline passed but only got automated reply. Their phone line was not available due to christmas demand. Fortunatley as I paid via Amazon I was able to cancel ordered. Received an email on 2nd Jan 2013 from Purelygadets saying as item is out of stock order has bee cancelled. (This was only because Amazon had stepped in to sort it out) Thanks Purely… Read Full Review

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★☆☆☆☆

“THE WORST CUSTOMER SERVICE EVER”

Written on: 14/12/2012 by KfromLondon (1 review written)

I ordered GPS goggles as a B-day present, paid through Amazon payments system. Straight after than I found a cheaper price elsewhere and used a link on Amazon's website to cancel the order straight away before it was despatched. I received a confirmation of my request and thought all was well. Then I receive another e-mail saying that my order has been despatched. I tried to phone them but was given a 16 minute waiting time, I tried to e-mail and received an automated e-mail saying that me… Read Full Review

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★☆☆☆☆

“Shocking Rubbish Service”

Written on: 14/12/2012

Ordered an item that shows to be 'in stock' on their website and then chase for a month to receive it. Eventually get though to a sales person who recommends I request a refund as no signs of the item in stock. Receive an email from PurelyGadgets stating the refund will take 2-3 days to reach my account. 3 weeks later and nothing. Emails ignored. Web-mails ignored. Their phone lines are down. This company can not handle their orders. To make matters worse, it was the beginning of November… Read Full Review

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★☆☆☆☆

“Shocking company, 5 weeks and still no delivery.”

Written on: 03/12/2012

So these guys are really terrible. 5 Weeks ago I ordered a pair of Gunnar Advanced Eyewear glasses. A few days later (4 infact) I was emailed to say they had non in stock and had a backlog, and would offer me an alternative product. They then said the product was dispatched. Two weeks later, still no delivery. I'm on the phone to them and they say my current product and the alternative are both out of stock. Even when they said It's delivered? After three weeks and numerous emails, they say… Read Full Review

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★☆☆☆☆

“PURELY GADGETS " BUNCH OF LYING ******** " AVOID AVOID...”

Written on: 11/10/2012

The web site says in stock so placed an order to be delivered to my local tesco store , and when i turned up at the store to pick it up they knew nothing about it and when tesco called them the purely gadget "customer service" person told tesco it wasnt in stock and didnt know when it would be again , i called purely gadgets myself the next day and they said it was deffinatly in stock and she would email me with a delivery date the same day ,,, yeh right " called again the next day to be… Read Full Review

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★★★★★

“My Best Phone”

Written on: 21/09/2012

Absolutely gorgeous styling and fabulous phone. Have yet to get the hang of using it but have only had it a day and I am over the age of 14 so this becomes more difficult!!!!!! :-)… Read Full Review

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★★★★★

“Best prices, best service!”

Written on: 13/09/2012 by nharris87 (1 review written)

I was scepitcal using a new website for large purchases, but I read reviews and gave it a chance. I couldn't be more happy with the product and delivery timescales and courrier service. Excellent place to online shop and will use them again. Thanks!… Read Full Review

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★★★★☆

“Quick delivery website needs a bit of a makeover ”

Written on: 10/09/2012

Very quick delivery product was fantastic order two items and both came without any problems just feel the website could do with an update as it looks a bit outdated. Overall I would order from this website again without hesitation. Tom… Read Full Review

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★☆☆☆☆

“Worst Online Company ever”

Written on: 05/09/2012

I placed order for ipad through tesco direct without realising that its supplied by purelydadgets. They are the worst company ever to deal with. I ordered this a gift for my wife and even after 3 weeks past her bday there is not even a e mail acknowledging the receipt of the order. I chased with them 3 times and all the time same answer that u will get in a weeks time. Cheap gimmick hold on to ur money. Bloody Suckers. Please avoid them like plague especially if you are buying a gift for your… Read Full Review

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★☆☆☆☆

“do not buy from this company”

Written on: 14/08/2012

DID NOT FULFILL ORDER. Taking orders when they don't have the items in stock, resulting in me not having a birthday present for my partners Birthday today! AVOID, AVOID, AVOID, AVOID, AVOID AVOID, AVOID, AVOID, AVOID, AVOID, AVOID, AVOID, AVOID, AVOID, AVOID, AVOID AVOID, AVOID, AVOID, AVOID, AVOID, AVOID, AVOID, AVOID, AVOID, AVOID, AVOID AVOID, AVOID, AVOID, AVOID, AVOID, AVOID, AVOID, AVOID, AVOID, AVOID, AVOID AVOID, AVOID, AVOID, AVOID, AVOID, AVOID, I can say it enough… Read Full Review

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M.trenaman's Comment

Written on: 22/10/2012

I am going through EXACTLY the same problem with this company. I wish I had seen this before now! :(

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Emmalinelucas's Comment

Written on: 20/11/2012

Me too.
I stupidly assumed they must be reputable because I reached them through the Tesco Direct website or I'd have done a bit of research before using them.

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★★★★★

“Dealt with issue, very quickly”

Written on: 08/08/2012

Product as described, quick delivery. Had issue with price and what I was charged. Was resolved quickly, kept updated thoughout. Overall, very excellent service… Read Full Review

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★★★☆☆

“iPower 6000 case problem”

Written on: 06/08/2012

Very impressed with the speed of delivery and also with items received in the past. However, the above item does not function properly and I have contacted Purely Gadgets and am waiting for their response. Therefore at the moment I cannot comment until I know the outcome… Read Full Review

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★★★★★

“great service”

Written on: 26/07/2012 by sanjay01 (1 review written)

Product as described and arrived very quickly. I even had an email with a one hour time window in which the courier would deliver, so I wasn't left waiting around all day… Read Full Review

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★★★★★

“Good first impressions”

Written on: 10/07/2012

I read the reviews which seemed fairly mixed and decided to place an order and see what happened. Smooth transaction, fast delivery, item as described so I can't fault the service, hence 5 stars… Read Full Review

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★★★★★

“Purely superfine”

Written on: 21/06/2012 by Kofferlaci (1 review written)

I oredered gaming glasses from here. The price was actually better than the official price. They are delivering anywhere (at least in europe) and right on time! The customer service is awesome too, talkative, helpful. Insta' favorite… Read Full Review

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★☆☆☆☆

“Wish I could put 0 stars. ”

Written on: 20/06/2012 by Mitchallen89 (1 review written)

Was after an expensive pair of headphones that purelygadgets had advertised as in stock at a good price so went ahead and put my order in. Got charged fully for the item the same day and was expecting them to arrive quickly as advertised. After nearly a week passed I got worried as item wasn't even dispatched so I called them which I was assured that the item would be with me in a couple of days. After that time had gone I sent them an email asking where my headphones were and the day after… Read Full Review

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★★★★★

“Ar drone batteries”

Written on: 09/06/2012 by Hi.makno (0 reviews written)

Good price, fast delivery and good com's Will use again … Read Full Review

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★★★★☆

“My thoughts on Purely Gadgets”

Written on: 08/06/2012

I am very pleased ,in general , with the service provided . My only complaint is regarding deliveries . It has been my experience that if an order is placed on say a Monday morning , the item will not be dispatched until three or four days afterwards . This does not compair favorably with other companies . None the less your prices are very competitive and I will continue to use you . Kind regards . Ron Parkes… Read Full Review

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