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| Value for Money | 6.8/10  |
|---|---|
| Reviewer Rating | 5.9/10 |
| Overall Rating | 5.5/10  |
Full review by
tricianorton1
on 23rd Mar 2008
User Rating : 7
Respect :
0
Good Points: Easy to arrange and maintain. We have taken additional funds on our mortgage and are impressed with service. Also they offer good rates to existing customers not just new ones.
Bad Points: Have lost our paperwork a couple of times.
General comments: I found that Nationwide Mortgage are very good and if something does go wrong it is fixed quickly. Very impressed with our local branch - mortgage advisor is very very helpful and easy to deal with.
tricianorton1's review and ratings | 74 words
Review by
kellyalw1975
on 18th Sep 2007
User Rating : 8
Respect :
0
Nationwide offer a great traditional service. Good mortgage, great customer service always keep you up to date. The only bad points is not their fault, but interest rates!!!
kellyalw1975's full review | 28 words
Review by
vicg60
on 14th Jul 2007
User Rating : 7
Respect :
0
Nationwide Building Society Mortgage inform you of any interest changes immediately and although rates could be a bit more competitive the call centre is very helpful.
vicg60's full review | 26 words
Review by
carternm31
on 28th Mar 2007
User Rating : 1
Respect :
0
I don't know where to start, as it has been a nightmare with Nationwide Building Society from day 1!
First off they came round to value our home, then they valued it at the same price we had brought it for 2 years ago!! Only when we told them there was a house 2 doors down from us that is the exact same, that had just sold for 40k more than he valued our property for, they reluctantly increased the valuation.
Now the reason this was a concern for us, was the fact that we were taking 7k ou ...
carternm31's full review | 226 words
Review by
sfc
on 23rd Jun 2006
User Rating : 1
Respect :
+1
After initial acceptance of my mortgage transfer, the transfer process was extremely slow. Six months after the original application was made, I chased up their solicitors who informed me the offer had been withdrawn. This was only because I had a pre-emption agreement on my house (ie. someone had first right to buy at market price). No-one from Nationwide had bothered to inform me or explain this to me. I had paid £480 in reservation fees, and this was eventually refunded to me, but on ...
sfc's full review | 194 words
Review by
deanmyers
on 31st May 2006
User Rating : 9
Respect :
+2
From the day I contacted Nationwide about a mortgage, I found the staff genuinely helpful, knowledgeable and efficient. The whole swap from my previous lender was dealt with very well, considering my last lender was not the most helpful. I look to staying with this company for a long time!
deanmyers's full review | 72 words | 1 comment added.
Review by
paddywak
on 30th Mar 2006
User Rating : 9
Respect :
0
Overall, I find the Nationwide to be the best after being with two other building societies that became banks, and believe me, you can see the difference when a society becomes a bank.
paddywak's full review | 78 words
Review by
x6gas
on 5th Feb 2006
User Rating : 9
Respect :
0
Having just left a very negative review of Halifax credit cards, I thought that I would redress the balance and relate the excellent service that I have had from Nationwide.
I have had my mortgages (one repayment, one interest only) with Nationwide for 7 years. Every now and then I look at other lenders, but I've been impressed that Nationwide products have always been competitive.
Mortgage applications were dealt with quickly, with rapid decisions and clearing of funds.
All the inform ...
x6gas's full review | 151 words
Review by
markg216
on 16th Dec 2005
User Rating : 1
Respect :
+1
Back in October I saw an advisor who put forward a Nationwide mortgage on a good fixed rate. Everything was fine until today, 2 days before the redemption date, I recieve a letter informing me that there is a £1,700 shortfall between what I'm borrowing and what is owed. Now why did they wait so long to tell me this? My mortgage will not be sorted till after Christmas now and I am being charged a daily interest rate for something which was in their hands. Knowing what I know now I would not ...
markg216's full review | 112 words | 1 comment added.
Review by
foxview
on 5th Dec 2005
User Rating : 9
Respect :
0
I had a very good service from the nationwide Building Society at first, then it seemed to go down hill once they had you signed up. I had two mortgages with them which I wanted to join together and just have one repayment figure. It took a very long time to sort out, despite being told that it would all be sorted within 4 weeks.
foxview's full review | 70 words
Review by
dc1ark
on 26th Jul 2004
User Rating : 1
Respect :
0
I was very disappointed with the level of service I received from the
Nationwide Building Society. Dealing with the Sales and Services department was a truly painful experience. They gave us the wrong or very sketchy information when we did managed to talk to somebody. After 4 weeks of running around after our application we were turned down for the mortgage without an explanation. When I tried to make a formal complaint I was told they will forward my complaint back to the person doing my ...
dc1ark's full review | 251 words
Review by
boltonus
on 16th Jan 2004
User Rating : 9
Respect :
+4
Getting a mortgage for the first time is an overwhelming experience. I did a bit of background work by reading 'What Mortgage' and had virtually picked which one we were going to have anyway. Getting an appointment with Nationwide Building Society was a little difficult even though you want to borrow vast amounts of money !
I liked the Nationwide because they were a building society and I think this works in the interests of the customer as profits are reinvested. I also liked them because t ...
boltonus's full review | 207 words | 1 comment added.
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