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| Value for Money | 3.2/10  |
|---|---|
| Overall rating | 1.8/10 |
Full review by
Guest102
on 18th Apr 2008
User Rating : 0
Respect :
0
Good Points: Flexibility on repayments
Bad Points: absolute disregard for customers over implied agreement to track the BOE base rate.
General comments: Generally the customer service has been excellent over the number of years of operating the One Account. However, the decision makers who sit in their ivory towers with no names or faces have just made a mockery of the underlying traditions of the Account by not passing on for the first time in One Account history the changes in the BOE base rate.
Guest102's review and ratings | 79 words
Review by
Helen of Troy
on 21st Sep 2006
User Rating : 3
Respect :
0
If you want a re-mortgage and you want it fairly quickly and straightforward, don't go to Natwest. SIMPLE. We will be changing after the first year of this re-mortgage.
I requested urgent copy of deeds as we have boundary problems. FOUR times in last two months. Still no joy. They informed me it must be sent to the branch and I need to give the name of an Employee there. Tried that. Still no joy. So the neighbour knocked the wall down anyway.
It seems their Mortgage centre have serious commun ...
Helen of Troy's full review | 176 words
Review by
katyboo
on 19th Jan 2006
User Rating : 0
Respect :
0
Me and my partner have recently applied for a mortgage with NatWest. Well, where should I start?
From day one of applying for this mortgage I have had nothing but stress. This is our first property and we had no idea what the process was. Let's just say that they haven't got a clue when it comes to handling mortgages. I used the NatWest call centre to take out my mortgage. From taking out the mortgage, which was in November 2005, we still haven't completed due to NatWest. Their communication ...
katyboo's full review | 216 words
Review by
Lucinda Wilby
on 20th Jan 2004
User Rating : 6
Respect :
+1
This interest only mortgage is great - in the short term or if you are confident with investments. With the NatWest Interest only mortgage, Your monthly payments will be low as you are only paying interest each month - but that means you are not reducing the original loan. This is fine if you are saving money towards it or plan on selling your property at the end of the loan period.
It is not a long term problem solver, but can help you over a difficult patch and allow you to make decisions ...
Lucinda Wilby's full review | 134 words
Review by
amandaeb
on 16th Jan 2004
User Rating : 0
Respect :
+1
I'd had my mortgage for about 3 years with NatWest. I had to give up my job through ill health. I followed the recommended advice of letting the mortgage company know. They allowed me not to pay the mortage for three months. (However, I only found out after, that it is reported to the credit reference agencies as late payment).
I still wasn't able to work after this three month period, and help from the DSS didn't kick in til 9 months). I told the mortgage company this and they were complete ...
amandaeb's full review | 222 words | 1 comment added.
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