Flora 2000 Reviews - www.flora2000.com

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★★☆☆☆
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Latest Reviews

★☆☆☆☆

“Poor service and product delivery”

Written on: 12/05/2015 by Jaqueliner353 (1 review written)

I was left very unsatisfied after ordering flowers for my sister's birthday. Not only did the flowers not arrive on the date of the event (delivery date), but they also did not last for more than one day, despite being kept in a good room temperature and with plenty of light and water. This was the worst flower delivery experience that I have had so far! I am not intending on ordering floweres or any other products from them again, and I would definitely not recommend them to anyone!… Read Full Review

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★★★★★

“First time experience”

Written on: 02/03/2015 by Blincic (1 review written)

Thank you team! With your help i managed to surprise my mom on her birthday. She was extremely happy. Great job!… Read Full Review

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★☆☆☆☆

“delivered at almost bedtime and dead flowers”

Written on: 17/02/2015 by Kadenceu76 (1 review written)

flowers arrived at 9 O'clock in the evening and what would anyone expect about the condition of the flowers ?... in garbage like condition of course. I'm rebuilding my relationship with my wife and it makes things worst.. so disappointed with Flora2000… Read Full Review

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Richardfullham's Comment

Written on: 17/03/2015

Dear Customer,

We are extremely sorry for the entire incident. We surely will get this resolved for you. To locate the order in our system; please provide us the order number or the email address used while placing the order.

Regards,
Richard Fullham.

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★☆☆☆☆

“canceled on day of delivery "address out of our network" ”

Written on: 16/02/2015 by Teagan444 (1 review written)

order accepted and charged several days before. on delivery date check website and see order is canceled on that day due to: "We regret to inform you that the recipient’s address is out of our delivery network; hence we will not be able to fulfill your request in delivering this order. Your order stands canceled and you will not be charged. We are extremely sorry as we could not help you with this order." There is no email to inform you that they will no longer send the flowers. You… Read Full Review

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Richardfullham's Comment

Written on: 17/03/2015

Dear Customer,

We are extremely sorry for the entire incident. Please be assured we will get this resolved for you.

To locate the order in our system; please provide the order number or the email address used while placing the order.

Regards,
Richard Fullham.

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★☆☆☆☆

“They send...what THEY want...and NOT what was pictured !!”

Written on: 14/02/2015 by ArielCostello (1 review written)

I ordered flowers for my girlfriend in the Philippines. Now...I didn't buy the fanciest selection...BUT...in the end....she received about $3 worth of flowers. I know what things cost there. She sent me a few pictures of the flowers and I was really upset. I chatted with the company and they said they would "investigate". This morning I got a reply saying they were taking the full price out from my credit card and hoped I enjoyed doing business with them. ARE YOU SERIOUS ? Please....never use… Read Full Review

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Richardfullham's Comment

Written on: 17/03/2015

Dear Customer.

Please understand that fresh flowers cannot be stocked and thus sometimes a particular flower ordered may be unavailable.

In case of non availability of the same our outlet exercises the option to substitute that element with the next best option; care is always taken not to alter the look and feel of the composition.

They go ahead with substitutions, so not to miss the all important delivery date.

We are extremely sorry that flowers were substituted.

Regards,
Richard Fullham.

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★★★★★

“its high class and quality”

Written on: 06/02/2015 by Paxtone429 (1 review written)

Flora 2000 has never let me down. I have sent flowers all over the world and they elegant service is uniform across Europe , North America and Asia. I especialy am extremely happy with the "12 rich red roses". The quality and care is not only evident in the precise delivery but especially in the roses which are delivered in the very early stage of the bud opening and then continue evolve into the perfect rose with an absolutely luscious red color. Very beautiful and a daily visual reminder to… Read Full Review

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★★★★★

“its high class and quality”

Written on: 06/02/2015 by Paxtone429 (1 review written)

Flora 2000 has never let me down. I have sent flowers all over the world and they elegant service is uniform across Europe , North America and Asia. I especialy am extremely happy with the "12 rich red roses". The quality and care is not only evident in the precise delivery but especially in the roses which are delivered in the very early stage of the bud opening and then continue evolve into the perfect rose with an absolutely luscious red color. Very beautiful and a daily visual reminder to… Read Full Review

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★★★★★

“for SEVEN YEARS the VERY BEST in RELIABILITY”

Written on: 29/01/2015 by Lexiev259 (1 review written)

I have used many floral companies over the past 10 years. I have found many too be good and some to be very disappointing. However, I have NEVER been disappointed with Flora2000. Flora2000 has always been very competitive in pricing, but what I like MOST is their RELIABILITY and INTEGRITY in backing up their product and service. I have had problems with all companies including Flora2000. However, Flora2000 has provided MUCH MORE success than ANY other company, and the rare time or two there… Read Full Review

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★★★★★

“Dear flora2000”

Written on: 28/01/2015 by chindrasekarheli (1 review written)

just to say thank you very much to you and your colleagues for the beautiful bunch of roses that were delivered today. They are just gorgeous, very fresh. I am so happy and grateful for the excellent customer service - Chindrasekar Heli … Read Full Review

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★★★★★

“Beautiful flowers, happy friends”

Written on: 28/01/2015 by Anastasiya999 (1 review written)

I want to thank all the team of Flora 2000 for really good service they provide. With all the orders I have placed before I am satisfied with 100%! Flowers are always fresh and beautiful… Read Full Review

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★☆☆☆☆

“Extremely late delivery”

Written on: 19/01/2015 by richard499 (1 review written)

I place an order to be delivered to friends for Christmas. The first available delivery date during order was listed as 24 December. After many attempts to find out why delivery was not being made, they finally delivered the flowers on 5 January. Then they still got the date wrong and reported the flowers delivered on 10 January. Furthermore, the arrangement advertisement was made up of candy and included many well known brands. Instead, cheap substitutes were used to save them money. When I… Read Full Review

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Richardfullham's Response to richard499's Review

Written on: 17/03/2015

Dear Customer,

We are extremely sorry for the entire incident. Please provide the order number to get this resolved for you.

Regards,
Richard Fullham.

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★★★★★

“Great”

Written on: 18/12/2014 by Harleye472 (1 review written)

First time using Flora2000 and was very pleased. Easy to place order and very quick to reply to any questions I had. Will use Flora2000 again. Thank you… Read Full Review

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★★★★★

“Flowers bring happiness and joy!”

Written on: 12/12/2014 by O'Reillywb293 (1 review written)

I have always been happy with the abundance and beauty of the bouquets that are available at FLORA 2000. They are easy to order and ship almost anywhere in the world. If you are in a last minute rush or have forgotten an important date FLORA 200 can easily and cost effectively get you out of a bind. The website is informative and easy to use, and if needed you can either text or talk to a knowledgeable and friendly FLORA 200 technician. Thank you FLORA 2000 for a job well done! Lothar... PS… Read Full Review

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★★★★★

“Terrific Service and Products with Quality”

Written on: 07/12/2014 by thornak (1 review written)

Have been using Flora2000 for many years and the name can be trusted. Excellent service with quality that your sure can be delivered anywhere. Received compliments on everything sent from friends to family and its mentioned year round. Would highly recommend a service you can count on. Thank you Flora200… Read Full Review

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★★★★★

“Efficiently done”

Written on: 05/12/2014 by Simba2019 (1 review written)

Order fulfillment efficiently done. I'm very pleased… Read Full Review

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★★★★★

“Flora 2000 Good service and lovely flowers”

Written on: 12/11/2014 by Pharos (1 review written)

I ordered flowers to be delivered to my girlfriend in the Philippines, I live in New Zealand. They were delivered the very next day and were in lovely condition. A couple of weeks later I ordered a same day delivery, there is a five hour time difference, and they were delivered in the afternoon PI time. I had an excited and tearful girlfriend on the phone thanking me for the lovely gift. Flora 2000 got me some "brownie" points there. Both gifts were presented nicely and the second lot I chose… Read Full Review

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★★★★★

“Great Service, Prompt Delivery & Beautiful flowers ”

Written on: 06/11/2014 by TerriAnnProverbs (1 review written)

I ordered flowers and a gift basket for my mother from Flora2000. The service was great, the delivery was prompt and the flowers were absolutely beautiful according to my mum. She loved them so they certainly exceeded my expectations. I would recommend this to anyone in Trinidad looking for similar items. FLO:1377868 & FLO:1377872… Read Full Review

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★☆☆☆☆

“disappointing, unrelable, worst experiance, dont waste...”

Written on: 20/08/2014 by xiRobertson112 (1 review written)

Mark: Hello, I am here to answer your questions about our floral service. you: HI, IS ANY ONE THERE Mark: Hi Mark: How may I assist you with our floral service? you: when are you going to deliver 1364124 Mark: Please give me a moment, while I check on that. Mark: The correct details were received after our outlet had closed for the day yesterday so we have sent them the details and have asked them to proceed with the delivery as soon as possible. We are just following up with the outlet… Read Full Review

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Richardfullham's Comment

Written on: 17/03/2015

Dear Customer,

We are extremely sorry for the entire incident. As a gesture of goodwill we have cancelled the order and not charged you for the same.

Regards,
Richard Fullham.

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★☆☆☆☆

“BY FAR THE MOST RIDICULOUS ONLINE SHOPPING EXPERIENCE...”

Written on: 06/06/2014 by Kaitlin195 (1 review written)

1- Missed Delivery Deadline 2- Never update you on status; I had to put 1000 calls and emails and live chats 3- Unacceptable pretexts for delays 4- All they answer with is: we will inform our outlet and update you accordingly and they almost never do it until you call back 5- When you call and express your disappointment the majority doesn't even bother to apologize 6- TO MAKE IT WORSE THEY CONFIRMED DELIVERY WHICH WAS NOT CASE until four hours later 7- They spoiled the surprise given the… Read Full Review

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Richardfullham's Comment

Written on: 17/03/2015

Dear Customer,

We are extremely sorry for the entire incident. Please provide the order number to get this resolved for you.

Regards,
Richard Fullham.

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★☆☆☆☆

“BEWARE”

Written on: 18/05/2014 by Abbott109 (1 review written)

I place an order with them on the 10/05/2014 and was assured a 24 hours delivery service.The order was delivered on the 14/05/14 and I requested a cancellation and refund beforehand based on the fact that Flora 2000 decided to alter my order by a replacement without my consent on the 13/05 and did not deliver the item on time like advertise on thei website. Furthermore, I understand Flora2000 sells Fine Florals service! My order was delivered 3 days late and in a piteful state!! I will not… Read Full Review

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