Flora 2000 Reviews - www.flora2000.com

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Latest Reviews

★☆☆☆☆

“Happy May 12th, Mom! ”

Written on: 10/05/2016 by sydneycatherinemarcks (1 review written)

They put my order on hold because there were non-English characters in the message. To their credit, they did make a few attempts to contact me. However, they make you log into Facebook to use the order process and automatically use your Facebook email as a means of contact. Meanwhile, they made no attempts whatsoever to call me on my phone. I would think that if you have a late delivery guarantee, every effort should be made to contact someone when they have an issue with their order...or at… Read Full Review

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★☆☆☆☆

“My Grandmother 90th Birthday ruined!”

Written on: 25/04/2016 by JeanHouston (1 review written)

First time using Flora2000 and the last one! I live abroad and bought in advance Flowers, chocolates, wine and a lovely card. Spent a lot of money for a very important occasion that unfortunately I was not able to be present, my Grandmother 90th Birthday! She never got what I bought. She was disappointed thinking That I had forgotten her! Nothing can repair this… Read Full Review

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★☆☆☆☆

“Unprofessional and pathetic service . No reliabiliy . ”

Written on: 16/02/2016 by Charliet182 (1 review written)

I would not recommend flora2000 to anyone . The service they provided me was pathetic . No genuine responses from flora2000 team , except the initial auto-generated one . I had ordered flowers for valentines day , however that never got delivered on 14h as committed . I had contacted the customer care multiple times and every time the told me hat the flowers will be delivered between 09:00 am to 7:00 pm . Since it was not delivered until 8:00 pm , I tried contacting them again however there… Read Full Review

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★☆☆☆☆

“promised delivery date not met”

Written on: 02/12/2015

I had placed an order on line for flowers to be delivered for my wife's birthday and the selcted date was promised as being able to be met. There were no unusal conditions present on the day of delivery related to Flora 2000's terms and conditions of why a delivery may be missed, so there is no reason for the delievry not being met. I received no contact from Flora 2000 until 12:30 AM the nxt day advising there was a "technical" issue with the order and then they did not even get that part… Read Full Review

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★★★★★

“Very good”

Written on: 30/10/2015 by RihannaMcFarland173 (1 review written)

I've initially chosen the order to be delivered on the 28th of October 2015. However, as the person that I was sending to would not be home at that time, I had to change it to another date. I contacted flora2000 to change the order to the day earlier 27th October, and also change the message on the card. The response from their customer service team was fantastic, they were able to change the message as well as delvier the flowers on the day that I stated which was 27th, which was a day earlier… Read Full Review

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★☆☆☆☆

“Poor service and product delivery”

Written on: 12/05/2015 by Jaqueliner353 (1 review written)

I was left very unsatisfied after ordering flowers for my sister's birthday. Not only did the flowers not arrive on the date of the event (delivery date), but they also did not last for more than one day, despite being kept in a good room temperature and with plenty of light and water. This was the worst flower delivery experience that I have had so far! I am not intending on ordering floweres or any other products from them again, and I would definitely not recommend them to anyone!… Read Full Review

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★★★★★

“First time experience”

Written on: 02/03/2015 by Blincic (1 review written)

Thank you team! With your help i managed to surprise my mom on her birthday. She was extremely happy. Great job!… Read Full Review

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★☆☆☆☆

“delivered at almost bedtime and dead flowers”

Written on: 17/02/2015 by Kadenceu76 (1 review written)

flowers arrived at 9 O'clock in the evening and what would anyone expect about the condition of the flowers ?... in garbage like condition of course. I'm rebuilding my relationship with my wife and it makes things worst.. so disappointed with Flora2000… Read Full Review

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Richardfullham's Comment

Written on: 17/03/2015

Dear Customer,

We are extremely sorry for the entire incident. We surely will get this resolved for you. To locate the order in our system; please provide us the order number or the email address used while placing the order.

Regards,
Richard Fullham.

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★☆☆☆☆

“canceled on day of delivery "address out of our network" ”

Written on: 16/02/2015 by Teagan444 (1 review written)

order accepted and charged several days before. on delivery date check website and see order is canceled on that day due to: "We regret to inform you that the recipient’s address is out of our delivery network; hence we will not be able to fulfill your request in delivering this order. Your order stands canceled and you will not be charged. We are extremely sorry as we could not help you with this order." There is no email to inform you that they will no longer send the flowers. You… Read Full Review

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Richardfullham's Comment

Written on: 17/03/2015

Dear Customer,

We are extremely sorry for the entire incident. Please be assured we will get this resolved for you.

To locate the order in our system; please provide the order number or the email address used while placing the order.

Regards,
Richard Fullham.

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★☆☆☆☆

“They send...what THEY want...and NOT what was pictured !!”

Written on: 14/02/2015 by ArielCostello (1 review written)

I ordered flowers for my girlfriend in the Philippines. Now...I didn't buy the fanciest selection...BUT...in the end....she received about $3 worth of flowers. I know what things cost there. She sent me a few pictures of the flowers and I was really upset. I chatted with the company and they said they would "investigate". This morning I got a reply saying they were taking the full price out from my credit card and hoped I enjoyed doing business with them. ARE YOU SERIOUS ? Please....never use… Read Full Review

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Richardfullham's Comment

Written on: 17/03/2015

Dear Customer.

Please understand that fresh flowers cannot be stocked and thus sometimes a particular flower ordered may be unavailable.

In case of non availability of the same our outlet exercises the option to substitute that element with the next best option; care is always taken not to alter the look and feel of the composition.

They go ahead with substitutions, so not to miss the all important delivery date.

We are extremely sorry that flowers were substituted.

Regards,
Richard Fullham.

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★★★★★

“its high class and quality”

Written on: 06/02/2015 by Paxtone429 (1 review written)

Flora 2000 has never let me down. I have sent flowers all over the world and they elegant service is uniform across Europe , North America and Asia. I especialy am extremely happy with the "12 rich red roses". The quality and care is not only evident in the precise delivery but especially in the roses which are delivered in the very early stage of the bud opening and then continue evolve into the perfect rose with an absolutely luscious red color. Very beautiful and a daily visual reminder to… Read Full Review

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★★★★★

“its high class and quality”

Written on: 06/02/2015 by Paxtone429 (1 review written)

Flora 2000 has never let me down. I have sent flowers all over the world and they elegant service is uniform across Europe , North America and Asia. I especialy am extremely happy with the "12 rich red roses". The quality and care is not only evident in the precise delivery but especially in the roses which are delivered in the very early stage of the bud opening and then continue evolve into the perfect rose with an absolutely luscious red color. Very beautiful and a daily visual reminder to… Read Full Review

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★★★★★

“for SEVEN YEARS the VERY BEST in RELIABILITY”

Written on: 29/01/2015 by Lexiev259 (1 review written)

I have used many floral companies over the past 10 years. I have found many too be good and some to be very disappointing. However, I have NEVER been disappointed with Flora2000. Flora2000 has always been very competitive in pricing, but what I like MOST is their RELIABILITY and INTEGRITY in backing up their product and service. I have had problems with all companies including Flora2000. However, Flora2000 has provided MUCH MORE success than ANY other company, and the rare time or two there… Read Full Review

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★★★★★

“Dear flora2000”

Written on: 28/01/2015 by chindrasekarheli (1 review written)

just to say thank you very much to you and your colleagues for the beautiful bunch of roses that were delivered today. They are just gorgeous, very fresh. I am so happy and grateful for the excellent customer service - Chindrasekar Heli … Read Full Review

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★★★★★

“Beautiful flowers, happy friends”

Written on: 28/01/2015 by Anastasiya999 (1 review written)

I want to thank all the team of Flora 2000 for really good service they provide. With all the orders I have placed before I am satisfied with 100%! Flowers are always fresh and beautiful… Read Full Review

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★☆☆☆☆

“Extremely late delivery”

Written on: 19/01/2015 by richard499 (1 review written)

I place an order to be delivered to friends for Christmas. The first available delivery date during order was listed as 24 December. After many attempts to find out why delivery was not being made, they finally delivered the flowers on 5 January. Then they still got the date wrong and reported the flowers delivered on 10 January. Furthermore, the arrangement advertisement was made up of candy and included many well known brands. Instead, cheap substitutes were used to save them money. When I… Read Full Review

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Richardfullham's Response to richard499's Review

Written on: 17/03/2015

Dear Customer,

We are extremely sorry for the entire incident. Please provide the order number to get this resolved for you.

Regards,
Richard Fullham.

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★★★★★

“Great”

Written on: 18/12/2014 by Harleye472 (1 review written)

First time using Flora2000 and was very pleased. Easy to place order and very quick to reply to any questions I had. Will use Flora2000 again. Thank you… Read Full Review

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★★★★★

“Flowers bring happiness and joy!”

Written on: 12/12/2014 by O'Reillywb293 (1 review written)

I have always been happy with the abundance and beauty of the bouquets that are available at FLORA 2000. They are easy to order and ship almost anywhere in the world. If you are in a last minute rush or have forgotten an important date FLORA 200 can easily and cost effectively get you out of a bind. The website is informative and easy to use, and if needed you can either text or talk to a knowledgeable and friendly FLORA 200 technician. Thank you FLORA 2000 for a job well done! Lothar... PS… Read Full Review

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★★★★★

“Terrific Service and Products with Quality”

Written on: 07/12/2014 by thornak (1 review written)

Have been using Flora2000 for many years and the name can be trusted. Excellent service with quality that your sure can be delivered anywhere. Received compliments on everything sent from friends to family and its mentioned year round. Would highly recommend a service you can count on. Thank you Flora200… Read Full Review

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★★★★★

“Efficiently done”

Written on: 05/12/2014 by Simba2019 (1 review written)

Order fulfillment efficiently done. I'm very pleased… Read Full Review

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