Utility Warehouse Broadband Reviews - www.utilitywarehouse.co.uk

★★★★☆
4.2 / 5
869
87% of users recommend this
  • Reliability

  • Customer Service

  • Speed Consistency

  • Value For Money

Media Gallery for Utility Warehouse Broadband www.utilitywarehouse.co.uk

Utility Warehouse Broadband www.utilitywarehouse.co.uk

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Latest Reviews

★★★★★

“The Patience Of |Job”

Written on: 11/02/2016 by Sotoht52 (1 review written)

On the occasions when I have had to hoist distress signals you experts have saved my sanity. There were a couple of times when the guy on the other end of the line got really hacked off with my amateur attempts and got hacked off with me but the last couple of times I have had terific help. especially the last two days they deserve campaign medals. There are times when being 81 years old can be a trial and very frustrating but your guys make life easier… Read Full Review

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★★☆☆☆

“Responsiveness to broadband queries”

Written on: 31/01/2016 by Bianca238 (1 review written)

A week ago I asked online whether or not Utility Warehouse could upgrade my broadband service in view of the fact that I had received an attractive offer of a much faster service from Virgin. I got an automated reply saying "The unique reference number for your query is 276546. This is an automated email to confirm that we have received your request and are working to answer it. It can sometimes take us up to four working days to respond, but we make every effort to get back to you as quickly… Read Full Review

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★★★★★

“::DON'T:: need anything better.”

Written on: 30/01/2016 by 1971Holland (1 review written)

You are well above the standard set by bigger companies [i.e.bt]they are very much in the lower CASE}I have no worries about phoning you I know my query will be resolved with speed and andhow. What more can I want.. charliesdad… Read Full Review

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★★★★★

“Go for it”

Written on: 30/01/2016 by 328Pittman (1 review written)

There is nothing to dislike about Utility Warehouse. Good prices and ever helpful staff - even to a electronic-age duffer like myself… Read Full Review

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★★★★★

“Excellent service”

Written on: 30/01/2016 by sfKennedy79 (1 review written)

Utility warehouse provide an excellent service , there staff are always obliging and courteous. I would definately reccomend them !… Read Full Review

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★★★★★

“delighted with the service from utility Warehouse”

Written on: 29/01/2016 by Rigobertor276 (1 review written)

I'm always impressed with customer services at Utility Warehouse. I get through to an actual person every time with the minimum of buttons to press!! Staff are attentive to what I'm saying, interested in both me as a person with a technical problem to be be solved and in the actual problem,they are knowledgeable, efficient and professional. Recently my query was answered within minutes. I had a query with another department too and I was transferred and that query was given the same attention… Read Full Review

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★★★★★

“Simply the best ”

Written on: 29/01/2016 by Welshaf4 (1 review written)

Cheapest I've ever found very helpful… Read Full Review

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★★★★★

“I am very happy with utility warehouse. My bills are...”

Written on: 29/01/2016

I am very happy with utility warehouse. My bills are good. Also they adapt your payments accordingly.. When I have had a technical problem it has been dealt with promptly. I would recommend to friends and have done in the past… Read Full Review

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★★★★☆

“good service will use again”

Written on: 29/01/2016 by Deshawnm13 (1 review written)

good service will use again… Read Full Review

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★★★☆☆

“Broadband service comments”

Written on: 29/01/2016 by loCollier33 (1 review written)

The UWClub support team do an excellent job. The ability to speak to someone speaking good English is much appreciated. The broadband speed is sometimes less than adequate, but this may not always be in the hands of Utility Warehouse… Read Full Review

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★★★★★

“Best thing I ever did”

Written on: 29/01/2016 by bsCook1986 (1 review written)

I never thought about changing utilities until I was introduced to Utility Warehouse. The change over was done effortlessly and I am paying less than half a month for all the utilities I changed from my old providers. I love the cash back card as I can reduce my monthly payment by even more. The staff are very efficient and know their job when I have needed to call… Read Full Review

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★★★★☆

“Great broadband”

Written on: 29/01/2016 by Hardyvl205 (1 review written)

Good reliable broadband at a great price. Have already and will continue to recommend… Read Full Review

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★★★★★

“i had a problem with no signal”

Written on: 28/01/2016 by halfmanhalfbike (1 review written)

the problem was with a box 1/4 mile away as it turned out. i phoned utility warehouse who were at great pains to make sure it was incoming rather than internal . very helpful and quicker than the vast majority to answer the phone . i'm now going to live with my son and as before the service has been 1st class. nice people on the phone and 'm sure in the uk rather than half way across the world with a dubious accent . thank you utility warehouse… Read Full Review

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★★★★☆

“Good Service”

Written on: 28/01/2016 by Reese1950 (1 review written)

Normally don't have to wait too long on phone. Greeted politely and always willing to help and mostly queries are sorted out efficiently, or help given to sort out problems. Replacement bulbs are sent immediately. All in all a good move to change to Utility Warehouse. Pity others don't take my advice to change their Utility Company. … Read Full Review

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★★★★★

“Value for money”

Written on: 27/01/2016 by Philmed (1 review written)

Brilliant company would recommend to anyone. Great value and great service. The uniqueness of the product is brilliant, love the cash back and free led light bulbs for life. No more hassle for switching either… Read Full Review

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★★★★☆

“Good reliable service.”

Written on: 27/01/2016 by Clayuz276 (1 review written)

Good reliable service… Read Full Review

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★★★★★

“staff always very helpful and very polite they can't...”

Written on: 27/01/2016 by jeanmuir (1 review written)

staff always very helpful and very polite they can't do enough to help you… Read Full Review

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★★★★☆

“broadband and landline problems”

Written on: 27/01/2016 by ClaireKeller148 (1 review written)

Reported that both phone and broadband were not working at all. B.T. came out and dealt with some outside faults but would not enter the building as they needed to speak to a Mr XXXXX. They were told that Mr XXXX had ceased to deal with this business account approx. 18 months ago, and had since passed away. B.T. engineer refused to enter the building. As this was a Friday after your normal hours we could not contact you until Monday to ask why Mr XXXX's details were given to B.T. Eventually… Read Full Review

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★★★★★

“No problems - no complaints”

Written on: 27/01/2016 by hlJacobs190 (1 review written)

I've been a member for a few years now and the service and advice I receive is unfailingly helpful and swiftly resolved. I couldn't imagine being more satisfied… Read Full Review

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★★★★★

“Top notch company ”

Written on: 27/01/2016

Always happy to help. Fantastic customer service, couldn't be happier. Great how you can reduce the costs yourself just doing shopping you would do anyway… Read Full Review

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