Utility Warehouse Broadband Reviews - www.utilitywarehouse.co.uk

★★★★☆
4.1 / 5
580
82% of users recommend this
  • Reliability

  • Customer Service

  • Speed Consistency

  • Value For Money

Media Gallery for Utility Warehouse Broadband www.utilitywarehouse.co.uk

Utility Warehouse Broadband www.utilitywarehouse.co.uk

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Latest Reviews

★★★★☆

“Utility Warehouse Phone and Broadband”

Written on: 24/05/2015 by JacksonMadden20 (1 review written)

I have used phone and broadband services for a few years and am entirely happy with it. I was previously with TalkTalk, but Utility Warehouse is much more reliable with few, if any, service dropouts and consistent speed. My line should work at around 3 Mbps and it regularly achieves this or exceeds it slightly. The only part I dislike is the fact I am paying for 'up to' a much higher speed. I think Utility Warehouse and all other suppliers should put pressure on BT to improve its line speeds… Read Full Review

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★★★★★

“excellent service”

Written on: 24/05/2015 by McGeefp1976 (1 review written)

I have been very pleased with the service, especially help for technology questions over the phone, and the repayment of credit due… Read Full Review

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★★★★★

“Suberb customer service”

Written on: 23/05/2015

I recently transferred most of my services to Utility Warehouse. I have had reason to call their customer helpline twice and both times they have been thoroughly excellent - quick, responsive and good listeners. Their customer service is unbeatable… Read Full Review

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★★★★★

“fantastic technical support !”

Written on: 23/05/2015 by Amarid125 (1 review written)

great service - easy instructions for set up and excellent customer service !… Read Full Review

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★★★★★

“The best broad band provider”

Written on: 22/05/2015 by angelag659 (2 reviews written)

Fantastic tecnincal help team, great company, totally trustworthy, simply brilliant. All my services on one bill, plus cash back, every month, which gives me free land line and broadband… Read Full Review

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★★★★★

“The best broad band provider”

Written on: 22/05/2015 by angelag659 (2 reviews written)

Fantastic tecnincal help team, great company, totally trustworthy, simply brilliant. All my services on one bill, plus cash back, every month, which gives me free land line and broadband… Read Full Review

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★★★★★

“good energy services .I ”

Written on: 22/05/2015 by Makenzie461 (1 review written)

I have saved a lot of money since I joined UTILITY any questions I want answered I only have to ring and the problems are solved . Best days work I have ever done very satisfied with everything thank you .f… Read Full Review

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★★★★★

“excellent service”

Written on: 21/05/2015 by jaykay30 (1 review written)

I have been with you for nearly two years now, and have always found your service very good. My queries are always answered with little or no problems, and I find the billing very easy to follow. I would have no difficulty in recommending your services. Kindest regards, John Booth. … Read Full Review

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★★★★☆

“internet tech support”

Written on: 21/05/2015 by McFarland311 (1 review written)

Had trouble again with loosing internet connection. Phoned Technical Support and spoke to Ketan. After some considerable time he managed to get the connection restored He talked me through the reconnection eventually which was successful. He also asked if I shut down the router - which I had been doing - he told me not to shut this down - just switch off the lap top. I've had no problems since… Read Full Review

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★★★★★

“Overall review of Utility Warehouse Services”

Written on: 20/05/2015 by 296McClanahan (1 review written)

Since joining Utility Warehouse Services we have been very happy with the communication, always clear to understand ( no jargon ) the cost of the services are competitive. We recently asked for an improved price for our gas and electricity which was all done for us and confirmed very quickly. The cash back opportunities are great.We are very happy thank you… Read Full Review

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★★★★★

“Assistance with broadband not working”

Written on: 20/05/2015

The staff member who took my call was extremely helpful and very patient. He talked me through resetting my broadband connection and also tested my phone line. The problem was completely resolved. Very satisfied customer… Read Full Review

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★★★★☆

“We switched to Utility Warehouse broadband because...”

Written on: 20/05/2015

We switched to Utility Warehouse broadband because none of the other providers were able top deliver the speeds that UW offered. No complaints and excellent support when it was installed. … Read Full Review

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★★★★★

“Help”

Written on: 19/05/2015 by Jeankoefman (1 review written)

I have always received courtesy and help from your tech men. At 81 they have taken great care and patience to solve my problems. I am not as quick as some of the younger generation but this has not proved to be a problem. Your staff take their time and and make sure my problems are dealt with before sending me on my way. This has been very much appreciated… Read Full Review

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★★★★★

“Best service I've ever had bar none”

Written on: 19/05/2015 by SteveFranklin (1 review written)

I have been with most providers and Utility Warehouse have been the best by far. I can't see myself ever changing from them as everything is just great. I have recommended the service to all my family and friends and they find the same great service. The speed and stability are constant we never have drop out issues and are heavy users I'd say. The customer service is the best I've known overall a great provider and a great service… Read Full Review

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★★★★★

“utility warehouse review”

Written on: 19/05/2015

Very quick change over and excellent customer service and great value… Read Full Review

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★★★★★

“Our Best ever Utility provider”

Written on: 19/05/2015 by 417Curtis (1 review written)

When we were encouraged to switch by a family member, we had no idea of all the many benefits and savings. The staff at the London based call support centre have always been terrific and caring, answering calls within a couple of minutes. Any issues are dealt with very swiftly and professionally. We have also saved hundreds of pounds on our annually bills, especially as we have all of our Utilities through them. The bill is fully detailed and easily understood… Read Full Review

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★★★★★

“everything you need in 1 place”

Written on: 19/05/2015 by Jenkins321 (1 review written)

Everything together in one package with no waiting for bills. Staff very pleasant and helpful. An overall good deal with no worries about checking for best buys… Read Full Review

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★☆☆☆☆

“The worst broadband ever.”

Written on: 18/05/2015 by pdLarson236 (1 review written)

Where to start ... Three months ago broadband connection problem started to appears. Approach of customer service when we called them was great but waiting on the line for technician over one hour seems too much to me. Problem should have been solved by resetting of servers or whatever they tried to explain to us. Problem still occurred so new wifi router was sent. Next two weeks it seemed good but broadband still fell down a few times per day. Continuous problem should have been solved by… Read Full Review

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★★★★★

“What a joy to pass this all over to Utility Warehouse”

Written on: 18/05/2015

The best decision I made a couple of years ago was inviting a Utility Warehouse rep into my home. I have been so pleased with the service given and also the prices charged for the different services. The MAIN advantage that has really made me so pleased with my choice of supplier (apart from the convenience of only having one combined bill each month) is that on the odd occasion that I have had any queries or problems that each time I have phoned whichever member of staff I have spoken to at… Read Full Review

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★★★★★

“uw are good”

Written on: 17/05/2015 by Nashus83 (1 review written)

first class service when calling helpline phones are answered quickly and advisors are very helpful… Read Full Review

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