Utility Warehouse Broadband Reviews - www.utilitywarehouse.co.uk

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★★★★☆
4.0 / 5
81% of users recommend this
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  • Reliability

  • Customer Service

  • Speed Consistency

  • Value For Money

Media Gallery for Utility Warehouse Broadband www.utilitywarehouse.co.uk

Utility Warehouse Broadband www.utilitywarehouse.co.uk

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Latest Reviews

★★★★★

“As always a very good service and have recommended U/W...”

Written on: 28/03/2015 by HarleyMilne (1 review written)

As always a very good service and have recommended U/W to friends. was concerned to read the publication last week … Read Full Review

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★★★★☆

“wifi router”

Written on: 25/03/2015 by AlanBernardHughes (1 review written)

I 'phoned the help line to ask for a wifi router to replace the old external modem. The adviser understood and was helpful. The price was reasonable, and the router arrived very promptly… Read Full Review

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★★★★★

“good service”

Written on: 25/03/2015 by GaugeKeith (1 review written)

have always received good service from uw club, wether it be a query about broadband , or my other services. well done keep it up… Read Full Review

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★★★★★

“Excellent speedy service”

Written on: 25/03/2015 by Colebh458 (1 review written)

Spoke with Earl to arrange delivery of a router. The same was dispatched and received within 24 hours !!!… Read Full Review

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★★★★☆

“I have all my utilities and mobile phones and cashback...”

Written on: 24/03/2015 by Blackburn303 (1 review written)

I have all my utilities and mobile phones and cashback card with UW. I have always been very pleased with the service. The only one slight complaint I would have is when ringing you can be placed on hold for way too long. I would have recommended UW to many people… Read Full Review

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★★★★☆

“Our Experience with Utily Warehouse Broaadband”

Written on: 24/03/2015

Our experience with UW has been very good. A priority is how well you perform when problems occur, and your support is first class. Your advisors are polite, clear in what they say, and they fulfil any promise they make promptly and effectively. More recently we have been slightly disappointed, but this may have been due to inexperience or a unusually busy day. However, our need for assistance is infrequent, and our problems are always sorted quickly… Read Full Review

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★★★★★

“Swift resolution of problem. Great customer service.”

Written on: 24/03/2015 by 340Hill (1 review written)

Swift resolution of problem. Great customer service… Read Full Review

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★★★★★

“Very friendly and cheap!”

Written on: 23/03/2015 by Peyton164 (1 review written)

I have always found Utility Warehouse very cheap for starters! I have my gas/elec/home phone/broadband currently and love the single monthly bill I get for all. The customer service has always been great and even when I had trouble with an unrelated laptop issue their IT customer service helped me no end! Brilliant and patient for a technophobe like me! They tell me way in advance what is happening with my bills and seem to pass on discounts to the customer! Very happy customer. Highly… Read Full Review

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★★★★★

“Simple to use”

Written on: 23/03/2015 by emMyers293 (1 review written)

Any problems or queries always easily solved. Very simple system. Not so keen on the way the emails work. Times out too quickly… Read Full Review

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★★★★★

“Early Days”

Written on: 23/03/2015 by AshtonPope (1 review written)

System seems satisfactory but have only been using it for three months… Read Full Review

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★★★★★

“good help”

Written on: 23/03/2015 by KolbyBryant (1 review written)

the staff whom \i talked to was really patience and helpful. Happy days… Read Full Review

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★★★★★

“the best service”

Written on: 23/03/2015 by SethWagner (1 review written)

always get a solution to everything that is asked for… Read Full Review

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★★★★★

“Happy and always willing to solve any problems”

Written on: 23/03/2015 by Sami137 (1 review written)

You have a happy bunch always willing to help and solve any queries I have had to date. Keep up the good work, people will always pass on a good experience… Read Full Review

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★★★★☆

“Efficient ”

Written on: 23/03/2015 by Bianca348 (1 review written)

Friendly, listen, helpful, always gave a time frame by providing updates to me. Efficient. Very pleased with the service provided… Read Full Review

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★★★★★

“value for money”

Written on: 22/03/2015 by Leonard323 (1 review written)

Very competitive prices for gas, electricity telephone line rental and broadband. Prompt billing, exceptionally good customer care. The cashback card is very useful. I would certainly recommend utility warehouse to all friends and family… Read Full Review

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★★★☆☆

“gas”

Written on: 22/03/2015 by appollocat (1 review written)

very polite when contacted by phone… Read Full Review

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★★★★★

“helpful, cheap and brilliant.”

Written on: 22/03/2015 by 416McDaniel (1 review written)

Very helpful staff. Having had their telephone, broadband and mobile package for some time, I just added our electricity in about five minutes! Superb service. Have never had any connectivity problems which is more than I could say for my last (major) provider! Mobile gives no problems either. … Read Full Review

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★★★☆☆

“frustrating”

Written on: 22/03/2015 by Brooklynnx445 (1 review written)

Since transferring my broadband over to Utility Warehouse I have to switch the server on practically every day as it switches off. I never had this problem with my previous provider. However, I would recommend to a friend as I am more than happy with all the products I have transferred over… Read Full Review

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★★★★☆

“All going Well”

Written on: 21/03/2015 by amber346mijio (1 review written)

I am happy with the help I have received when needed people have been clear to understand, helpful and pleasant it as been a good experience… Read Full Review

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★★★★★

“Fantastic customer service!”

Written on: 21/03/2015 by Alissa261 (1 review written)

We have been GOLD customers of Utility Warehouse for nearly two years now and we are so glad we 'swapped'. The transfer, with the help of our local distributor, was seamless and the service we have received when we have contacted the Customer Service Centre has been superb. The Customer Service Advisors go above and beyond the call of duty to satisfy any queries we had, and follow up with regular 'phone calls and e-mail until the issue is resolved. We couldn't be happier and we're saving… Read Full Review

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