Utility Warehouse Broadband Reviews - www.utilitywarehouse.co.uk

★★★★☆
4.3 / 5
1206
89% of users recommend this
  • Reliability

  • Customer Service

  • Speed Consistency

  • Value For Money

Media Gallery for Utility Warehouse Broadband www.utilitywarehouse.co.uk

Utility Warehouse Broadband www.utilitywarehouse.co.uk

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Latest Reviews

★★★★★

“great deal with friendly helpful staff”

Written on: 01/12/2016

never have problems with u/w staff fully understanding and care to get things done correctly… Read Full Review

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★★★★★

“review of utility warehouse ++++++++”

Written on: 01/12/2016 by rtWells243 (1 review written)

utility warehouse are fantastic. i have everything supplied by them gas electric phone and broadband. ive been with various suppliers in the past which cant deliver. these guys can at a better rate than anybody else. the service is second 2 none. if your not with utility warehouse i highly recomend you check them out i promise it will be the best decision you may make this year… Read Full Review

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★★★★★

“Jumnastic +”

Written on: 01/12/2016 by McConnell298 (1 review written)

I would really recommend to get all service from utility Warehouse. I give them 5+ star good service and fantastic value… Read Full Review

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★★★★☆

“Staff”

Written on: 01/12/2016

Always friendly and helpful. I have only experienced one concerning time… Read Full Review

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★☆☆☆☆

“Treat your staff well, they will treat us customers...”

Written on: 30/11/2016 by Aliya287 (1 review written)

Getting through to tech support is a struggle, always get through to amazing people but they seem to be pushed to the limit and not appreciated. One person I spoke to was a very lovely chap who went above and beyond to get my computer working and he deserves a pay rise. Get more people to work and award everyone with their hard work. I dislike waiting on the line, because it's not the advisors becuase they do their best all the time… Read Full Review

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★★★★★

“Utility Warehouse Broadband”

Written on: 30/11/2016 by Donteq279 (1 review written)

Have been with UW for many years and whilst I am no expert on the internet, UW has provided an excellent product, which gives me easy access at a speed I am more than satisfied with. On the rare, very rare occasions when I have had a problem, UW has immediately remedied the matter and at no cost. The technical staff are most helpful, polite and cheerful...nothing is any trouble to them. I have recommended UW to many of my friends, including family members and they all appear happy with your… Read Full Review

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★★★★★

“The best company ”

Written on: 30/11/2016 by AlexzanderBrady365 (1 review written)

I would recommend you to all my friends and family the service was amazing n the time it took was quick.and easy i did not have to do anything… Read Full Review

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★★★★☆

“good service and coverage”

Written on: 29/11/2016 by Howe156 (1 review written)

I have used utility warehouse for a while now and always found it very reliable and fast and also the customer service team are very helpful if you have any questions. I would recommend it to anybody… Read Full Review

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★★★★☆

“Wi-fi router problem efficiently sorted by UW ”

Written on: 29/11/2016

I recently had a security problem with my iPad, which for some reason wouldn't connect to my wi-fi router without an upgrade to my router's security settings, and remained unconnected for a couple of days. I decided to phone the Utility Warehouse technical helpline for advice, as they had supplied my router, and one of their advisers patiently talked me through how to do the upgrade via the router settings displayed on my desktop computer. He was very helpful, and spent time making sure that… Read Full Review

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★★★★★

“Best for all utility needs”

Written on: 28/11/2016 by Rob1941 (1 review written)

Great prices for electricity and home phones, plus Internet and mobiles. We have saved a lot of money over previous years and customer service is excellent. You would save money without a doubt… Read Full Review

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★★★★★

“Broadband”

Written on: 28/11/2016 by Carroll438 (1 review written)

No problems and first class back up service although waiting for an agent to answer the telephone can be a long wait… Read Full Review

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★★★★★

“Excellent ”

Written on: 28/11/2016 by Rabelle85 (1 review written)

Brilliant to deal with everything in 1 place… Read Full Review

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★★★★★

“Always there.”

Written on: 23/11/2016 by urUnderwood461 (1 review written)

Your able to get on the phone your put through to the right department and your told how you will need to wait before you speak to someone. Your able to explain your problem, and you are give polite under stable answers or advice… Read Full Review

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★★★★★

“Outstanding Customer Service.”

Written on: 18/11/2016 by HusbandofKate (1 review written)

I have had to contact Customer Service on only a few occasions, but each time the staff have been fantastic and knowledgeable. They quickly resolve any problems and are polite and friendly. Even to the extent of ringing up the following day to check that everything has been resolved and is still working satisfactorily… Read Full Review

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★★★★☆

“Service is generally reliable. I have experienced no...”

Written on: 18/11/2016 by Medeirosem39 (1 review written)

Service is generally reliable. I have experienced no serious problems except that broadband seems slow at times… Read Full Review

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★★★★☆

“broadband”

Written on: 17/11/2016 by Dwayne395 (1 review written)

My review is just about satisfaction of the services so far… Read Full Review

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★★★★☆

“Excellent customer service”

Written on: 17/11/2016 by Marissa379 (1 review written)

I have had only good things to say about utility warehouse. When I have had cause to contact them with an enquiries or a problem (problems only occurred with the wifi set up and it was quickly resolved) I have found their phone service to be cheerful, polite and helpful. … Read Full Review

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★★★★★

“Excellent the Best”

Written on: 17/11/2016 by qgHumphries1992 (1 review written)

Very good broadband service. Never had a problem getting anything at all on my laptop. Thank you keep up the good work. I have recommended this product to quite a few friends and some of my family… Read Full Review

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★★★★☆

“Friendly, efficient service from Utility Warehouse ”

Written on: 17/11/2016

Utility Warehouse supplied gas and electricity to the previous owners of our house and after talking to them on the 'phone nine months ago, my wife and I decided to continue with them, adding landline telephone and broadband to the contract to qualify for a multibuy discount. Their rates for utilities appear to represent good value for money, and call handlers have been friendly and helpful on the few occasions on which I have telephoned. The automated service for customers to 'phone in meter… Read Full Review

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★★★★★

“Re connect back.”

Written on: 17/11/2016 by Colegc49 (1 review written)

I was very happy with information given on my telephone call and given it simply for me to deal with . I was very happy with al contacts from yourself. The service is great in all aspects . I find it suitable for all my needs… Read Full Review

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