written by on 24/12/2010
This kettle has had minimal use in just under 9 months and has stopped working. It is nothing special to look at, I bought it because it was not too heavy to pick up and the handle was not too thick to get my hand around, however, it has turned out to be a complete waste of money. The pretty blue light comes on but is of no use as the kettle will not heat up. I am left without a kettle for Christmas.
Do NOT buy.
written by on 23/11/2010
Had two of these kettles, first only lasted 21 months, the second 30 months before the elements went. Whilst it is a stylish and ergonomically designed kettle, it doesn't perform its primary function for very long and certainly not long enought to justify its high (£50) price tag. Very disappointed in Breville and won't touch them again.
written by on 24/06/2010
I liked the design and style of this kettle; it looked well made and sturdy. It was easy to fill, the light was useful as was the loud 'ping' when it had boiled. However, style and design are of no use if the product has no lasting durability. Most disappointed - it only lasted 15 months! Durability and value for money -5!
Before making the purchase in future I would check whether the company would provide replacement parts and I would use the internet to ascertain the durability and value for money of any other products on the market made by this company.
written by on 17/05/2010
Very disappointing, more style than substance. Breville should be ashamed they ever allowed this to be sold. The element went just out of warranty period, in line with many others experience.I won't buy another Breville product again.
written by godfreyi on 09/05/2010
On the basis of comments here about the element failing I would not recommend. However, what people may be missing is how to reset the trip switch.
This kettle has a little white trip switch inside the 'socket' of the kettle (not the base unit). If it's not heating, light is not on and the plug fuse is OK, then poke the white trip until it clicks.
IanG
written by on 28/10/2009
Light broken after a few weeks, never repaired, kettle broke and no good just over a year, no better than a cheap kettle.
written by on 15/07/2009
bought a breville jk71 22 months ago from currys as with new kitchen the old phillips one we had for more than 10 years was looking a bit tatty especially after use by our builders. this product looks great and worked well - until the heater element blew last night - this product should last longer for the £49.99 we paid its maybe worth £10!
written by on 05/07/2009
The Breville JK71 is pretty but unreliable
written by on 11/06/2009
Found the Breville JK71 kettle very easy to use, fill and clean.
written by on 25/04/2009
Breville JK71 would be OK if sufficiently durable and of adequate quality, but it isn't
On our fourth replacement.
3 faulty switches
one broken lid button
written by on 14/02/2009
For the money paid for the Breville JK71 Kettle (and the fact that it is part of Breville's Cafe Series flagship range!) i would have expected it to last longer. Very good kettle whilst it worked but stopped working after about 18 months. Can't get base off due to strange triangular headed screws but fairly sure the element has packed up.
If you are the sort of person who shops for kitchen appliances as disposables then buy this item.
If you expect things to last - Don't!
The matching toaster is still working though!
written by on 19/01/2009
Just had my second Breville JK71 pack up on me as will not boil. Unable to unscrew base to have a look at element. That's now nearly £100 down the spout in 3 years. No more!
written by on 06/01/2009
I have been told that there are no replacement parts available for my Breville JK71 and I must return the kettle, at my own expense, to be inspected.This kettle cost me £49.92 and for this amount I would expect it not to fail and to be able to repair it.
written by R32 on 06/01/2009
Not good enough, would not buy another! We had two but didn't bother getting the second one replaced, as they both lasted about 9 to 10 months and to me that is not long enough. I do not recommend this kettle, it might have nice looks but that's not what you get a kettle for really!
written by Thornem on 20/12/2008
First Breville JK71 blew its heater element after three months. Replacement supplied by Comet under warranty lastyed 18 months before doing the same thing.
Expensive kettle with a short life and no repair parts seem to be available. Do not buy!
written by on 17/09/2008
Lack of durability , no replacement parts means that this item must be regarded as throw away disposal item which is not reflected in the price. I however, eventually obtained a free of charge replacement from Pulse who now own the brand.
written by caseydog on 14/09/2008
Unfortunately when I bought this Breville JK71 kettle I didn't start using it straight away, when it did break down the year guarantee was out. I would not recommend this kettle to anybody. Breville I thought was a good make and for the price £49.99 I thought it would last.
written by on 15/08/2008
I thought I was buying an expensive but well made item that would last. 18 months down the line the base has blown and I'm told that it can't be replaced. I won't be buying from Breville again.
written by on 02/08/2008
The Breville JK71 looks good but a waste of £50. Don't buy this kettle, I advsie you to look elsewhere. Mine broke within a year and the warranty turned out to be very poor.
written by grahamroberts on 27/07/2008
I have had two of these Breville JK7 in 6 months and they have both blown, ie will not boil water. This is clearly not unusual. Also Breville can't get spares. Do not buy this kettle. It is very expensive, but clearly useless. I would recommend that you look at other reviews on here and I'm sure you will not buy this kettle if you do.
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Dougieg's Comment
Written on: 23/03/2013
Why Breville don't provide Philips/Pozidrive/Torx screws is beyond me. The triangular inserts are presumably for Health & Safety reasons, but we're not all idiots; anyone determined to get into the appliance will succeed, but it's just putting us to more time & trouble to fashion a suitably modified triangular file (or similar).