i didn't like any of it ,we had to clear our own tables at breakfast and dinner.the hotel room was damp and mold everywhere in the bathroom we booked 1st class and got 2nd class .the sheets were not changed at all the rooms towels were not changed and they were merely folded and made to look like they had .the food was passable some days and only improved when inspectors arrived the list goes on .i will need another couple of days to write it all .it would have been nice to know that the hotel was only 3star and not being sold as 5 star in the brochure

anybody who thinks this is a good hotel obviously do not have very high expectations .rooms are set in prison block with tiny balcony and trees overhanging . pool crowded and cloudy. Sea ok but loungers dirty well used . food ok and we had a friendly waiter. thomson rep very very busy due to all the complaints , travel brochure very misleading !!!!!! would never recommend this hotel to anyone .....

We have just come home Aug10 and this is NOT a 5* Hotel.
Just about a 3* be warned

To give anything below 10/10 would be wrong!
The location of the hotel is perfect - far enough out of the town to be quiet yet easily accessible for shopping or a late late night club (0400 ish!)
Food is very good plentiful and if you like salads you will be in your element with so many different tastes to wake up your taste buds! There is always a variety of hot and cold meat and / or fish dishes and many others to compliment the salads along with soups, cold meats and an abundance of sweets (but remember you are in Turkey and they are VERY SWEET in deed!!) There are also 5 theme restaurants - Fish, Turkish, Italian, Chineese and Suchi - But remember you do have to book on the morning that you want to eat in one of them and you need to book by 0800 or your choice will be limited, but they are well worth it. Some people may say that the service in these restaurants is slow? I think it is relaxed and ideal for your holiday - Why Rush??
The pool is big clean and safe although there are no life guards around, but you will have to get a towel on your sun bed by 0730 / 0800 if you want to be sure in getting one? The beach is small but clean and the Aegean Sea is clear and clean and full of fish swimming around your feet! There is a good selection of water sports available although these will cost you extra and can be quite expensive (£50 paragliding) but they are all good fun!
There are plenty of bars around the hotel (some you have to search for but worth finding) were you are able to drink really whatever you want in you 'all inclusive' package. There is a night club / disco in side the hotel main building which is air conditioned and is really good but is very rarely busy and there is a out door night club (Blue & White Bar) which is by the pool area which is more popular but still not really busy (drinks and entrance charge for this one)
The rooms vary in size and standard and without doubt the rooms in the hotel main building are bigger and better than those in the 'Club' or outside villa type buildings but they are all comfortable and are cleaned every day if you so wish. You just flick a switch which informs the cleaners of your wishes!
The staff in all areas could not be more friendly or helpful and the just want you to have a good holiday and enjoy (Metin, Rio, Inis to name just three). The entertainment / animation team work from morning till night (day off Sunday's) and create a great and fun environment but without being too pushy, and they love the children and really do make their holiday. At night (2230hrs) they create a different stage show each night and is also very good.
There are a number of shops within the hotel for your emergencies, but they are quite expensive. There is also a doctor in house
All in all and great place to take your family whatever there age, although please appreciate that the hotel is built on the side of a hill so were ever you go there are steps and in some cased steep hills to climb?
The people who have written bad reports on this hotel have either been very unlucky or enjoy moaning!!
Remember you are going to Turkey - don't expect English Fish & Chips' and Banks's Mild. Be prepared for very hot weather (39 to 44 degree's at the end of August). Go there in the holiday mode and you will all have a 'Great Time'.
We certainly did and will without doubt return

It is definitely not a 5 star hotel!! Not even a 3 star!!! Cheap furniture, in bad condition. Baths having visible inperfections in walls and plumbing. Dirty glasses in bath and room. Cleaners made the beds, but didn't changed the sheets. When we arrived, we found a half-filled [used] bottle of water in the mini-bar. Room full of mosquitos. We had a connecting room, although we didn't ask for it, which was very noisy. The central restaurant was huge, noisy. Waiters did not even wait for people to finish eating before cleaning up. Staff inpolite, unfriendly. There were 4 restaurants a la carte, but it was impossible to make a reservation. Everything was already booked by 8 in the morning. Dirty chaises -longues at the beach, which was extremely small. The central cafe lounge had dirty sofas and tables. The water in the in the pool was cold. The fitness center was actually a small corner place in the spa, with poor equipment. This whole all-inclusive thing was more like having holidays in a prison-camp. That's why we had booked 5 nights and stayed only 2. Low quality services. Tourism for the masses.