Written on: 14/01/2012 by musketeermike
Totally spoilt an evening with my girlfriend. Cullen skink was too much thick cream and came with its own skin on top. Mushrooms with haggis looked like it had come straight from a cheap frozen food supermarket and salad on side was a disgrace and so limp. Main course steak and chips for £17.95 was an insult. Cooked wrong and served with some frozen French fry style chips, that again felt like had come from same frozen shop they got mushrooms from. And that was it... Nothing else that you... (read more)
Written on: 09/10/2011 by Dandy123 (1 review written)
My husband and I visited the railbridge for the first time last week. We were seated straight away by a young manageress where she told us the specials and we were offered drinks straight away. I have to say the overall experience was fantastic and the food was amazing, especially the meringue! I would really recommend this place and will definately be back. :) (read more)
Written on: 28/08/2011 by Nibbtor (2 reviews written)
We went there in August 2011 for a meal prior to going to the Edinburgh Tattoo, we had been there about 3 times in the last 3 years. This time I was so put off by it I felt obliged to write this review.. The tables are in need of a good sand down and re varnish as the are all marked and look dirty. The service from the staff was good they seen us seated and were there taking the order as soon as we were ready. The food came quickly and that is where the biggest disappointment came, I ordered... (read more)
Written on: 02/05/2011
We were ther yesterday, food was great, service was excellent. the views of the sun setting behind the bridge are the best ever. Everone must go here. (read more)
Written on: 26/04/2011
We went here for our last meal of the bank holiday before heading home, we thought we would sit outside as it was such a lovely night, but when we arrived it was full, the waiter said "no problem give me 5 mins and within 5 minutes we had a table. we both had fish I had the smoked haddock and black pudding, which was excellent the two tastes really go well together and my partner had seabass which she said was cooked perfectly. The service throughout was excellent, the main waiter that was... (read more)
Written on: 11/04/2011
I feel that sometimes these review sites merely give people a platform to complain about things and after reading some of the more negative reviews i would like to give my review of the railbridge. Yesterday i decided to take advantage of the unexpected weather conditions and treat my wife to a nice glass of wine and a meal. We have been to railbridge a number of times over the past six months so knew it was the ideal place to go, with there large outdoor eating area that gets the sun all... (read more)
Written on: 05/03/2011 by carol befriending (1 review written)
after weekending in queensferry and for the past six years have been to this restaurant on many times over this time We were dissapointed at the last visit the staff were not as friendly and when we commented on the frozen chips and sauces in plastic packets we would have expected in our local \mcdonalds and witherspoons i was surprised they didnt take the comments as positive i thought the customer comments was the way to make things better and we did compliment them on the steaks..the... (read more)
Written on: 16/02/2011
We went on Valentines evening and it was just perfect. The atmosphere was just right with low lighting and candles on all the tables. The food was amazing, we both agreed that it was some of ther best we had tasted for a long time. The desserts were to die for (all home made)The service was excellent, not too fussy but you didn't feel like you were being ignored.Will being going back again and again. (read more)
Written on: 21/01/2011
Went last night and the place was packed downstairs, could only see 2 memebers of staff but they seemed to be everywhere at just the right time. we were shown over to the table and drinks were taken which arrived promptly. We then ordered our food and were told there may be a small delay as they were busy, no problem it was nice to get a restaurant that tells you this up front. Within 10 minutes we all had our meals which were superb,I have waited longer for meals in empty places. we then... (read more)
Written on: 17/01/2011
We went on a monday lunch thinking they would be quiet but all the tables were taken. despite being busy the service was excellent all the staff were very friendly and helpful. we order the tempura fish which was excellent and my friends had the chowder which they also said was excellent. we then followed that with coffees. we never felt rushed when we were there but the staff were always there to take the order when we needed something.
I would definetely recommend stopping here if you are... (read more)
Written on: 16/01/2011
Initially the service was good, we were seated quickly and efficiently. However, no cutlery was supplied for my daughters main course. There was no salad dressing along with my rib-eye steak but the waiter did bring some when I asked for it. We had to wait a long time between main course and dessert and when it arrived, again there was no cutlery for my daughter. We ordered a large cappuccino and a tea - a small cappuccino and a coffee arrived! My husband ordered a scone with butter and... (read more)
Written on: 23/09/2010
Regular customers at the Railbridge Bistro. Me and my family enjoy going out to South Queensferry to view the bridges and have something to eat. I have been to other restaurants in South Queensferry, however, the Railbridge has to be the best value for money. Excellent variety of food, good atmosphere, friendly staff. My kids loved the train that goes around upstairs. They keep wanting to go back for the train, and I cant say no as we enjoy the experience of food and the view. I cannot... (read more)
Written on: 23/08/2010
What a lovely little place. My friend and I stopped in for lunch yesterday (Sunday) after spending the morning in town. We decided to sit outside due to the nice weather and the couple serving us were very friendly, approachable and it was nice to see them working with a smile in there face even though it was rather busy. It soon turned chilly however (typical scottish weather) so asked if it would be possible to sit inside and the staff couldn't have been more helpful in accomodating us. I... (read more)
Written on: 11/08/2010
We went last night(Tuesday)and the food was good, but when we arrived we felt that we were interrupting the very young manageress,s conversation with the other waitresses. After we sat down the older lady that looked after us was lovely, she got our drinks and told us the specials, she came to get our order at just the right time and throughout the meal always seemed to be there when we needed something. No complaints about the food, I had steak pie and my friend had the fish and chips and... (read more)
Written on: 30/07/2010
We visited The Rail Bridge Bistro, South Queensferry earlier tonight with our two young sons.
My wife and I both chose the Caesar Salad (mine with chicken, my wife without) as a main course, we expected it to be a main course portion, which it clearly wasn't. We queried this, thinking that perhaps a mistake had been made and a starter portion provided in error. To give them their due, they subsequently deducted the cost of my wife's wine and my cola from the bill.
The kids fish & chips... (read more)
Written on: 29/07/2010
They tried to charge a different price for the fish & chips than the one listed in the menu. When pointed out the waitress said "Thats the price programmed into the till" but did change the bill. Should have got bread & butter with the meals but that never appeared.
Not impressed. (read more)
Written on: 26/07/2010
We arrived on a cruise ship from America and went for the something to eat. we had never tried haggis the manager expained what it was and then let us try a little before we ordered. the history of the bridge on the walls is amazimg. this place is just wonderful with lovely staff and great food. (read more)
Written on: 24/07/2010
I thought I'd give this place a second chance having slated it a year ago. How wrong could I have been?
Ridiculously overpriced food that is poorly cooked and rude staff who have never heard of the phrase "Customer Service"
Its such a pity so many tourists will be taken in by these cowboys.
Never again - one star is one too many (read more)
Written on: 20/07/2010
What a great place. some of the best fish and chips we have had on this holiday. we went on a monday lunch and the restaurant was really busy which just shows people will go for quality, and you must leave room for a dessert or cake some of the best home made desserts that i have ever had.
Do Not Miss This Place If You Are in South Queensferry (read more)
Written on: 19/07/2010
DO NOT GO HERE!!!!!!! I went here recently for a meal and was appalled at the service. The managers are just rude to the customers or stand about whilst bossing the waiters, clearly thought they were too good. With one of them constantly chewing gum in my face. I had to send my Mussel and Prawn pasta back as at £14.95 it only had 1 prawn in it. And my husband had the smoked haddock which came out cold. The portion sizes are far too small and very over priced. I wouldn't reccomend this... (read more)
Written on: 06/06/2010
We never got to eat - thanks to a very rude waiter! He scoffed at us for trying to catch his attention rather than standing by the sign to be seated at one of the many available outdoor tables. His attitude drove us away. What a pity we can't try a little harder to make our Scottish visitor experience a little more pleasant! (read more)
Written on: 07/05/2010 by frankaboutit (5 reviews written)
we were also there on the bank holiday and the place was packed. we had not booked but we got a table after a little wait. the staff made us feel like we were the only ones there even altough we never saw an empty table. the food was excellent, served quiclky and well by staff that were always smiling. i just cannot recommend this place enough (read more)
Written on: 03/05/2010
Went out for a relaxing bank holiday meal - disgracefull - A steak & onion sandwich is served cold from the fridge - after being asked how it will I would liked it to be cooked? - chips were slighty warm - wife's fish cakes were nearly warm - lager was flat as a panckake - Mangers Attitude was well "tough - that's the way we serve our food" - Don't chance it - it's a waste of good money. (read more)
Written on: 02/05/2010
Went for a family meal (1 May 2010) and was really looking forward to it as we had often popped in for ice cream. The menu sounded relatively appetising although little choice for veggies. Ordered risotto on the waitresses' recommendation. The food was relatively bland, small portions and my risotto was basically juice from a chopped tomatoes tin, little risotto rice and some slightly cooked peppers. Extremely disappointing and their profit margin on this dish must have been 99% as it... (read more)
Written on: 06/04/2010
We arrived with friends for coffee but all the inside tables were booked so asked to sit outside. Only half my order and no cutlery arrived but despite pointing this out to the staff they failed to provide the rest of the order. Eventually gave up and asked for a refund as the others had already finished theirs. The staff excuse was we arrived in a group! They were not apologetic, so in my opinion very poor service and food was also expensive. (read more)
Written on: 18/02/2010 by rosyposy1959 (1 review written)
Had a wonderful dinner with 3 friends everyone was delighted with the meal and service.
There is a lovely atmosphere about the place and sitting dining with such a wonderful outlook is very special.
I cant wait until the summer when we can eat on the lovely area out side.
The seabass was beautiful as was all the meals.
The sweet selection is homemade and everything looked delicious.
The staff were very friendly and the Manager dealt with everything efficiently.
I will recommend this... (read more)
Written on: 31/10/2009
my first visit and will be my last. ordered apple pie for pudding, extra £1 for a tablespoon of cream. when it arrived took one look at it and new it had been re-heated in a micro wave,pastry was wet and disgusting,manager asked what the problem was to which i stated that it had been reheated in micro and u should never do that with pastry his reply was "yes it was heated in micro we always do it that way and we've never had any complaints before." silly silly man. (read more)
Written on: 15/09/2009 by frankaboutit (5 reviews written)
once again we have had an excellent meal at The Rail Bridge Bistro and once again i would recommend it to all. the food is excellent, the service is great and the views of the bridge are amazing. it can be very busy at times but well worth the wait. (read more)
Written on: 10/09/2009
I stay 4 nights at South Queensferry in a very good B&B, i trayed one time the Railway Bistro but the Hawes Inn under the railway bridge is much better and cheaper.
Albert (read more)
Written on: 28/07/2009
We visit The Rail Bridge Bistro fairly regulary and the food is generally quite good (but a bit overpriced)but we are prepared to pay a bit extra for the fantastic views an pleasant atmoshpere.
I recently had a poor meal (rissotto like rice pudding) and was very disappointed with the staff response (although they acknowledged that the food was not up to standard). Stick with the fish and chips, steak pie etc if you don't want to be disappointed. (read more)
Written on: 22/07/2009
Excellent food and service, lovely location Rail Bridge Bistro is one of our favourites in South Queensferry. Also, if the weather is good you can sit outside and soak up the atmosphere.
Written on: 19/06/2009 by frankaboutit (5 reviews written)
Could not agree less with the last review. we have just visited the railbridge again, and once again the staff and food were lovely. we asked for something that was not on the menu and they went out of thier way to make it for us even although it was a busy day. we have visited many times and always had lovely food and service and would hate to think a couple of bad reviews would put people of trying this wonderful restaurant. no one can be prefect all the time but it is what they do when... (read more)
Written on: 18/06/2009 by Americanpie (1 review written)
Goodness me ! The Rail Bridge Bistro, South Queensferry - What an awful place ! I'm an American tourist who absolutely loves coming to Scotland but golly, this place just doesn't do Scotland justice ! Unless your extremely well off, this is a tourists nightmare ! Hey, great views but come on guys, you just can't expect people to pay and then enjoy one of your meals when it's cold, badly served and little of it ! Sure, the menu sounds great but when you get right down to it, it's certainly... (read more)
Written on: 13/05/2009 by DARNELL20
Have eaten several times at the rail bridge bistro and have always been disappointed. Excellent location, excellent design and decor, welcoming staff, yet exceptionally poor and overpriced food. Had the haggis and cheese baked potato. both potato and haggis barely warm, cheese was bright orange and grated on top. Because of location this place has a "captive audience" - we were there with elderly relatives whio found walking too far a bit of a strain. (read more)
Written on: 29/04/2009 by frankaboutit (5 reviews written)
we have been to the The Rail Bridge Bistro at least once a month for a number of months now and the food and service just keep getting better. (read more)
Written on: 21/04/2009
I was at the The Rail Bridge Bistro on Sunday 19th April 2009 - lovely place, lovely staff but I was disappointed with the food. I had the chicken with haggis. Haggis was lovely but the chicked was a tastelesschicken leg on top of the haggis, hardly any sauce or veg, 3 boiled potatoes. They could at least have made it a chicken breast. At £13ish I think this is outrageous. My partner had, basically, fish and chips which was just under £10. Outrageous. We wont be back (read more)
Written on: 17/04/2009 by ciaran73
bad mannered staff, I actually had the cheek to complain! totally ignored. I even emailed the The Rail Bridge Bistro owner who didn't even have the decency to reply to me Overpriced and small portions (sometimes cooked properly). I'm a local and admit to trying it a few times, each time it got worse. wont go back and never plan to. much better options in the ferry than this overpriced restaurant. (read more)
Written on: 23/03/2009
The Rail Bridge Bistro, South Queensferry, has friendly staff, nice setting, good starters. Main meal a long wait, then arrived very disappointing, (Seafood Trio), fish seemed to be overcooked, served with salad (no veg) and potatoes appeared to be burnt which tasted terrible.
Started hoovering upstairs, felt we were rushed out, hard to have a conversation with the hoover going on. (read more)
Written on: 19/03/2009 by ospreysfan
There are cheaper places nearby but I dont think they are as good. Im happy to pay the little bit extra at the Rail Bridge Bistro for such good food, great service and location too.
Written on: 13/03/2009
The menu was very good not expecting so many world foods in a scottish bistro food took time to arrive but fresh food always does and when arrived world class hats off to the chef fresh produce is the way. enjoyed my experiance in The Rail Bridge Bistro, South Queensferry and will return hopefully with work collegues the only bad point is i didnt have time to relax being on lunch break (read more)
Written on: 06/01/2009 by Roxy2008 (1 review written)
If you haven't been to The Rail Bridge Bistro for a while, give it another go as there is a new manager in place. Food was really good and service was great. Staff managed to accommodate my family (including two kids and two wheel chair bound grandparents) without any trouble. The menu was ideal with a wide choice and many of the main courses available as starters for those with smaller appetites. The children loved the train running round the balcony and my Dad was fasinated with all... (read more)
Written on: 12/11/2008
We went for Sunday lunch to the Rail Bridge Bistro, South Queensferry and it was excellent. the place as very busy but the food and the service were excellent. Will definetly return and would recomend everyone else to try it out as well. (read more)
Written on: 09/10/2008
We went for lunch on the day the QE2 was in South Queensferry and the place was very very busy. It looked like there was no way to get a seat but a staff member appeared and got us a table for two up stairs by the window, he even spent the time to suggest places to go to get the best view of the boat. The service was first class from the waiter and waitress who served us and the food was excellent. We had a beef burger and a chicken burger and you could tell they had been made fresh that... (read more)
Written on: 14/09/2008 by anne3427 (1 review written)
Our daughter has moved to Edinburgh from Wales so we expect to have plenty of opportunity to try out restaurants in and around the Edinburgh area again - we'll definitely be going back to The Rail Bridge Bistro in Queensferry though - they've set the standard for Scottish restaurants as far as we're concerned. p.s you MUST try the seafood chowder which is divine. (read more)
Written on: 01/09/2008 by DougieDave
At The Rail Bridge Bistro I experienced;
High prices - I feel that £10 for a burger with no salad or coleslaw is outrageous
Poorly cooked food - I was served cold chips and mussels ( £15 - EH?) that appeared not to have opened yet
I feel it's such a shame this beautiful restaurant was let down with such overpriced and poorly cooked food. (read more)
Written on: 16/07/2008
The Rail Bridge Bistro - Great restaurant, great food, great view (read more)
Written on: 13/07/2008
we came from America and this restaurant is awesome. we ate on a thursday night. and everyone from the guy who showed us to the table. to the girl who brought the drinks were so friendly. it's a shame there are no restaurants like this back home. would definitely return if we ever come back to Scotland. (read more)
Written on: 27/06/2008
Went during the week and had a lovely meal. The place was busy but none of the staff looked fully in control and the meals we recieved were first class. Would definetly go back and recommend to all my friends and family. (read more)
Written on: 26/06/2008
Having been at the weekend when it is really busy and then having just been during the week, I have to disagree with the last reviews. The food was great, he service was not rushed but there was always someone there when we needed it. this is fast becoming one of our favpurite restaurants in the area. (read more)
Written on: 26/06/2008 by welshman in scotland
The Rail Bridge Bistro, South Queensferry - It really is worth paying a little bit more for great food, friendly service, warm atmosphere and a wonderful view. (read more)
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As rated by real users
"Overpriced and Extremely Poor ..." Read More
"Disappointed " Read More
"Delicious Seafood" Read More
"Very slow" Read More
"Won't recommend even to my wor..." Read More