Mazuma Mobile Reviews - www.mazumamobile.com

★★★★★
4.7 / 5
196
94% of users recommend this
  • Value For Money

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Mazuma Mobile - www.mazumamobile.com
Mazuma Mobile - www.mazumamobile.com
Mazuma Mobile - www.mazumamobile.com

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“Poor Value”

Written on: 30/11/2016 by Colleen123RYDER (1 review written)

I have sold an 16gb iphone 5c today and been offered £10- which I am extremely disappointed in I had chose Mazuma as I had previously sold a phone of the same condition and type for £60. In this instance I was given an option to accept the value of the phone before accepting the sale offer, but what I also cannot understand is how you've reached a difference of £50 between two phones that were exactly the same … Read Full Review

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“Mazuma will find a fault!!”

Written on: 28/11/2016 by NeilS76 (1 review written)

Always been suspicious of using online recycling mobile companies, as my experiences of these to date have been poor. Mazuma certainly haven't changed my mind. I sent a working iPhone 5s to them, but guess what they managed to find a fault!! To be honest this wasn't a massive surprise and was the way I thought it may go based on my previous experiences with these type of companies... I just hoped Mazuma might be different. The fault was described as a "raised touch screen" with an offer made… Read Full Review

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“Definitely would not recommend ”

Written on: 21/11/2016 by BazzD (1 review written)

I sent off a perfectly good working phone to be told the phone is faulty and would give $20 for it. I should of listened to all the other reviews it is definitely a sham would definitely not recommend at all… Read Full Review

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“Not satisfied.”

Written on: 20/11/2016 by Lailah212 (1 review written)

The offer was 70 and you are payiing only 10 pounds… Read Full Review

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“Didn't pay me”

Written on: 06/11/2016 by repaterson (1 review written)

Quoted me £5 so i sent phone. Few days later recieved an email saying your order is complete and a payment of £0.00 is being transferred to your account today. Have contacted them through their online option, haven't heard back yet. So basically don't use them unless you want your phone stolen and to have to waste lots of your time for the sake of a fiver… Read Full Review

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“Very disappointed ”

Written on: 03/11/2016 by Kathleen180 (1 review written)

I sent you a phone that was in A1 condition, very well looked after. I was expecting the £20 , but you are only sending £5. I do not agree with your findings at all… Read Full Review

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“underhanded profiteering”

Written on: 02/11/2016 by 475McGregor (1 review written)

Spuriously advised I-Phone 6 "significantly faulty" with sale agreement reduced from £200 to £70 with no way of validating what was alledged, the phone was in excellent condition and had been with vodaphone only days earlier for the media transfer / sim activation and they offered the same amount of money, I suspect this is an underhanded way of maximizing profit, I wont use Mazuma Mobile ever again!… Read Full Review

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“Rip off”

Written on: 01/11/2016 by Drewfp467 (1 review written)

Was due 306 only 210 paid in for two perfectly good phones could have got more elsewhere but was recommended to use Mazuma, very disappointed and would recommend try elsewhere first to prevent being ripped off by these… Read Full Review

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“Rip off rubbish”

Written on: 26/10/2016 by Funkbudha (1 review written)

Having been told I would receive £25 then to only get £2.im not happy at all would rather of had the phone back… Read Full Review

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“ Rubbish ”

Written on: 25/10/2016 by Rickymaffy (1 review written)

Do not use mazuma. my phone was in perfect condition when I posted it. Nothing it. They emailed me saying that my screen on the phone had pressure marks on it I can't see how because it was a brand new screen I recon they sabataged it so they did not have to pay full price… Read Full Review

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“no pay”

Written on: 25/10/2016 by O'Neillcc331 (1 review written)

they payed me no money for my phone and thanked me what a skam… Read Full Review

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“Bad service”

Written on: 19/10/2016 by Naimae86 (1 review written)

Same day payment is a lie as it took 4 days to go into my bank and when it finally did go in my bank it wasn't the correct amount… Read Full Review

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“Shocking - said £330 paid £80!!!”

Written on: 18/10/2016 by Carolyn124 (1 review written)

Mazuma offered £330 but only paid £80, with no explanation- I'm disgusted… Read Full Review

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“poor customer service failed to pay by Bank Transfer...”

Written on: 15/10/2016 by Terry896 (1 review written)

poor customer service failed to pay by Bank Transfer even though i supplied banking details for this web page failed to complete had to do this use my mobile phone to complete… Read Full Review

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“Must be worth something?”

Written on: 12/10/2016 by Iphone4nomore (1 review written)

I accept that the I4 phone I posted to Mazuma was not perfect, but how can it be worth nothing to them. It was in working order when it left me but they said it had water damage. Even if I accept their assessment, the phone has to have some residual value, it can not be worth £0… Read Full Review

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“Price Extremely Undervalued”

Written on: 06/10/2016 by McLaughlinzk254 (1 review written)

I was quoted £175 for My 'working' iPhone 6. I went to the trouble of unlocking the phone so I could gain the extra £50, bumping up to £225. Mazuma claimed both my screen and lock button were faulty and offered me £80, which hadn't taken in to account I had unlocked my phone. The images were clear and concise on the screen and that it was slightly raised due to a bent chassis, which I admit it was. On the other hand. absolutely nothing hindered the users ability to read the screen… Read Full Review

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“Feeling ripped off ”

Written on: 06/10/2016 by WalkerMcLean139 (1 review written)

Sent a I phone working and then had to accept way less than promised as more hassle to take back willl never use again… Read Full Review

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“Reduced payment ”

Written on: 05/10/2016 by bshalluk (1 review written)

Reduced my payment for iPhone 5c from £30 to £10 saying the phone needed a new screen. It didn't need a new screen when I sent it and worked fine. Usually go with mazuma as they offer more but this will be the last time I use them. I know I didn't have to accept the offer but the hassle of arranging for it to be sent back and sorting something out elsewhere is something I just don't have the time for… Read Full Review

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“Worst service ever”

Written on: 29/09/2016

I was supposed to receive £225 for my iPhone 6 I got the email saying they had received my phone at 11:25 it wasn't until 5PM that I received an email saying they were lowering the price to £80!! Because it had been damaged in transit! Absolutely ridiculous the reason you send these things tracked it because you told your covered for lost or damage but clearly not! Won't be selling to them again… Read Full Review

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“Terrible”

Written on: 27/09/2016 by arReece426 (1 review written)

The phone that I was selling was £30 and I appear to only get £8… Read Full Review

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