Mazuma Mobile Reviews - www.mazumamobile.com

★★★★★
4.7 / 5
226
93% of users recommend this
  • Value For Money

? Ask our helpful community of experts about this product or company
Mazuma Mobile - www.mazumamobile.com - Ask a question now

Media Gallery for Mazuma Mobile - www.mazumamobile.com

Mazuma Mobile - www.mazumamobile.com
Mazuma Mobile - www.mazumamobile.com
Mazuma Mobile - www.mazumamobile.com

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

“BEWARE !!!!!”

Written on: 22/05/2017 by Craige38 (1 review written)

would never use them again after you received my phone then said the lcd display had pixels issues it's all a way of lowering the price they offer you I found out later on my friend had the same experience with you never would use again and have told loads people about it… Read Full Review

Visit mazumamobile.com
Report this review

“Poor”

Written on: 19/05/2017 by 819oxon (1 review written)

Tried to sell them a mobile phone, for a guaranteed £60 if in working order, sent it to them. Got an email back today saying it's not working as there a mark on the screen, well it does work with no issues, but they won't have it. Offered me £10 for an iPHONE 5S that works, they can take a run and jump. Won;t be wasting my time with them again… Read Full Review

Visit mazumamobile.com
Report this review

“Short changed”

Written on: 18/05/2017 by GermanShaw471 (1 review written)

Had the phone for two years and it was in good order apart from a minor chip on phone casing. Once i sent off I received an email saying that it needed anew LCD screen . I felt there wasn't anything wrong with it or I wouldn't have wasted my time sending it. From the initial quote of £80 it was downgraded to £20 . For a HTC one M9 Won't use this service again… Read Full Review

Visit mazumamobile.com
Report this review

“Not so good”

Written on: 18/05/2017

Sent a perfectly good working iPhone 6 on an offer of £110. Got an email to say the screen didn't work properly & the offer had been reduced to £40! For a 16 gig iPhone 6 that was in perfect working order when i sent it! Rip off. Very disappointed, would not recommend!!… Read Full Review

Visit mazumamobile.com
Report this review

“After valuing my phone for £125 I sent it off in the...”

Written on: 10/05/2017

After valuing my phone for £125 I sent it off in the exact condition stated and there was nothing at all wrong with my phone. I then receive an email saying that the camera is cracked on the phone and now I would only be entitled to £35. I know there was nothing at all wrong with that phone I will never be using this company again or suggesting it to anyone… Read Full Review

Visit mazumamobile.com
Report this review

“Rip off”

Written on: 04/05/2017 by Alex1953 (1 review written)

Was told I would get 110 for my xperia z5 which was fully functioning and in perfect condition. Only received 30 pounds because they believed the screen had white spots on and needed replacing will never use them again or reccomend to anyone. Also spoke on the phone to there customers services and they weren't interested at all… Read Full Review

Visit mazumamobile.com
Report this review

“Irresponsible uncooperative awful”

Written on: 30/04/2017

It very good at all they said I had pixel damage to my phone which didn't even know how would I know about that they reduced the amount on the phone due to different colour button to screen but he ha seven repaired two years ago nothing saying about the screen being a particular colour on website… Read Full Review

Visit mazumamobile.com
Report this review

“Ripped off”

Written on: 24/04/2017 by Matthews182 (1 review written)

Received an email with a notice confirming amount of money being sent was a lot less than agreed apparently due to some damage on the screen. It was PERFECT! Fuming! Nothing you can do about it after is there, so just have to accept what they say!… Read Full Review

Visit mazumamobile.com
Report this review

“Nothing wrong at all with phone when it was...”

Written on: 13/04/2017 by Pipermf21 (1 review written)

Nothing wrong at all with phone when it was sent, Perfect working order Email to say faulty screen so will amend price Absolute rubbish Second time they have done this Avoid… Read Full Review

Visit mazumamobile.com
Report this review

“I do not believe what they said.”

Written on: 03/04/2017 by Boxing67 (1 review written)

My iPhone was in excellent condition and not a scratch on it I put my iPhone in a small secure box and surrounded the phone with lots of padding, I sent it back to Mazuma in the free post bag they provided, A couple of days after posting it to mazuma I received an email from them saying my iPhone screen was cracked saying that the amount now had been adjusted accordingly Press the red box to have it returned or press the green box for new value, So I pressed the green box to then be told the… Read Full Review

Visit mazumamobile.com
Report this review

“terrible! very bad service! ”

Written on: 02/04/2017 by Kat8899 (1 review written)

The good side: fast payment The bad: my phone was in working condition when posted, but I have received an email telling me that there is a problem with the screen. There was nothing wrong with the screen when the phone was posted. Maybe it got damaged during the transport ( you are provided with an envelope to send your phone, I think this is not sufficient, I have wrapped my phone in bubble wrap for protection when sending the phone, but it looks like it was not enough as apparently there… Read Full Review

Visit mazumamobile.com
Report this review

“Seems to be a common occurrence recently”

Written on: 30/03/2017

Sent in my iPhone 6 in perfect working condition, and they come back to me and say the screen is damaged and that they have to cost my amount to less than half of what was originally offered. Needless to say I have arranged to get my phone back and take it in to the o2 shop that originally inspected the phone and they are willing to give me the money that Mazuma were offering originally. We normally use this service and have NEVER had any trouble before however the service has been terrible… Read Full Review

Visit mazumamobile.com
Report this review

“Holdisgusting service”

Written on: 29/03/2017 by Appy25 (1 review written)

Took over 2 weeks, loads of emails. I kept getting fobbed off all the time. Ended up complaining to CEO who managed to sort it instantly. Advisors are too lazy to chase things up themselves. Never use again… Read Full Review

Visit mazumamobile.com
Report this review

“Same as all the others!”

Written on: 28/03/2017 by NevaehNicholson (1 review written)

Same old story, offered me £35 for my Samsung Galaxy S4 then came up with some pathetic reason to change the offer to £6. Complete waste of time… Read Full Review

Visit mazumamobile.com
Report this review

“Lies ”

Written on: 24/03/2017 by 101Connell (1 review written)

Sent phone in perfect working order. Received payment of less than half promised as the phone was apparently 'faulty'. Either it was damaged en route which I doubt or there is some dishonesty taking place… Read Full Review

Visit mazumamobile.com
Report this review

“Absolute rip off.”

Written on: 24/03/2017 by 207Daley (1 review written)

Claim your phone is faulty when it's in perfect working order. Lure you in with good prices yet pay out is rubbish. Would never use again… Read Full Review

Visit mazumamobile.com
Report this review

“Empty promises ”

Written on: 22/03/2017 by Matthews1204 (1 review written)

Read the write up on the website. Claiming not to take money off for scratches to phones. The main reason I choose you over competitors. I send the phone in and checked the t&c's which my phone fit within. I was told the phone would be £140 and sent it in with goof faith. You then decide to claim the scratch is a 'chip' which it certainly wasn't and deduct £100 from the payment. Not a great way to conduct business. This was the third phone I have sent to you and I will never look to… Read Full Review

Visit mazumamobile.com
Report this review

“Total rip off”

Written on: 20/03/2017 by Unhappy72 (1 review written)

Sent my working phone and mazuma only offered me £5 due to screen burn ..to me a working phone is a working phone ..how on earth does the average person know about screen burn. I won't be using this service again. Get nowt for your mobile don't go to muzuma. .give it away Insaid… Read Full Review

Visit mazumamobile.com
Report this review

“Phone still worked got paid as faulty ”

Written on: 26/02/2017 by McDougallta419 (1 review written)

Phone still worked got paid as faulty… Read Full Review

Visit mazumamobile.com
Report this review

“Rip off”

Written on: 25/02/2017 by Bridget232 (1 review written)

A 6 month old s7 was priced at £235 so I accepted and sent my phone in only then to be told that the operating system was faulty.. they reworked the price to £80. Being as though it would take up to 14 days to get the phone back I accepted there terrible offer and I will never use there service again and I hope no one else will… Read Full Review

Visit mazumamobile.com
Report this review
overview
mazumamobile.com