Mazuma Mobile Reviews - www.mazumamobile.com

★★★★★
4.7 / 5
213
93.5% of users recommend this
  • Value For Money

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Mazuma Mobile - www.mazumamobile.com
Mazuma Mobile - www.mazumamobile.com
Mazuma Mobile - www.mazumamobile.com

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“Same as all the others!”

Written on: 28/03/2017 by NevaehNicholson (1 review written)

Same old story, offered me £35 for my Samsung Galaxy S4 then came up with some pathetic reason to change the offer to £6. Complete waste of time… Read Full Review

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“Lies ”

Written on: 24/03/2017 by 101Connell (1 review written)

Sent phone in perfect working order. Received payment of less than half promised as the phone was apparently 'faulty'. Either it was damaged en route which I doubt or there is some dishonesty taking place… Read Full Review

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“Absolute rip off.”

Written on: 24/03/2017 by 207Daley (1 review written)

Claim your phone is faulty when it's in perfect working order. Lure you in with good prices yet pay out is rubbish. Would never use again… Read Full Review

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“Empty promises ”

Written on: 22/03/2017 by Matthews1204 (1 review written)

Read the write up on the website. Claiming not to take money off for scratches to phones. The main reason I choose you over competitors. I send the phone in and checked the t&c's which my phone fit within. I was told the phone would be £140 and sent it in with goof faith. You then decide to claim the scratch is a 'chip' which it certainly wasn't and deduct £100 from the payment. Not a great way to conduct business. This was the third phone I have sent to you and I will never look to… Read Full Review

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“Total rip off”

Written on: 20/03/2017 by Unhappy72 (1 review written)

Sent my working phone and mazuma only offered me £5 due to screen burn ..to me a working phone is a working phone ..how on earth does the average person know about screen burn. I won't be using this service again. Get nowt for your mobile don't go to muzuma. .give it away Insaid… Read Full Review

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“Phone still worked got paid as faulty ”

Written on: 26/02/2017 by McDougallta419 (1 review written)

Phone still worked got paid as faulty… Read Full Review

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“Rip off”

Written on: 25/02/2017 by Bridget232 (1 review written)

A 6 month old s7 was priced at £235 so I accepted and sent my phone in only then to be told that the operating system was faulty.. they reworked the price to £80. Being as though it would take up to 14 days to get the phone back I accepted there terrible offer and I will never use there service again and I hope no one else will… Read Full Review

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“absolutley shocking service”

Written on: 18/02/2017 by ZaneBarrett (1 review written)

sent in 2 samsung su edges was locked in at 580 , both phones were in an immaculate condition when sent and suddenly my payment had dropped 190 quid and told that one phone was cracked , taking the working man as a mug jist like every other corporation does , stay away people… Read Full Review

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“Rip me off ”

Written on: 13/02/2017 by 294Wagner (1 review written)

I was offered £160 for my perfectly working iPhone. Do I sent it off. I later got a message to say that if would not connect to wifi and I was offered £50. As I knew the phone was working I regected the offer and had it sent back to me. I was later paid £187 from musicmagpie for my phone… Read Full Review

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“Price they say is the price you don't get ”

Written on: 03/02/2017 by oqCraig94 (1 review written)

So sent my old for for 60 pound and I get offered 20.. said was fault with finger print scanner.. first thing I didn't even know the phone had a finger print scanner so how it's not working is beyond me.. so let's break it down I lost 40 pound because of this issue meaning the phone it's self and the screen and battery etc is worthb 20 pound.. not sure how that works if the scanner was faulty give the customer a good price don't think you can just give rubbish price. I only took that price as I… Read Full Review

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“Absolutely diabolical - an utter disgrace”

Written on: 02/02/2017 by Terriclarke (1 review written)

I honestly don't believe there is any way my phone arrived with a broken screen, it was packed very carefully, but they insisted and took £105 off the offer price. I don't believe them! I will never, ever use them again and I will make sure everyone I know hears about this!!! Shocking disgrace, and utterly utterly disappointed… Read Full Review

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“You quoted me £35 for my mobile phone. This was...”

Written on: 02/02/2017 by awPage119 (1 review written)

You quoted me £35 for my mobile phone. This was working fine but you say it's faulty and changed your offer. It is too late now to have it returned but I won't Ever use your Company again… Read Full Review

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“Ripped off”

Written on: 28/01/2017

Two iPhone 5s sent in full working order and promised £100. Received £20 after missing email stating phones didn't work and price was to be revised. Absolute disgrace and totally misleading. Won't be using company again. Both phones were in full working order and were only replaced because it was Christmas!!!! I We would never have sent them knowing this was what was to happen… Read Full Review

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“Bloody joke”

Written on: 17/01/2017

Quoted 140 for my phone, got 55 ! Don't use them… Read Full Review

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“Working iPad deemed faulty”

Written on: 13/01/2017 by OrlandoWentworth57 (1 review written)

Sent a perfectly working iPad and took pictures of packaging before sent only for it to apparently arrive at maxima with the whole screen off he chassis. I argued this and sent pictures an the excuse was the battery could have swolle or a screw had one loose causing the screen to lift. Funny how this iPad has been on a plane eight times this year and worked perfectly fine the whole time. Was offered 88 now only 27 do not use!!!!… Read Full Review

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“Disgraceful company”

Written on: 08/01/2017 by Lorelei262 (1 review written)

Quote received, phone sent in perfect condition in original box quote drops by £55.00 now the phone is apparently damaged. DO NOT TRUST THIS COMPANY!!!… Read Full Review

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“Poor”

Written on: 16/12/2016 by Matthewi113 (1 review written)

I sold my IPhone 4S, in immaculate condition. I got £ 2.20 - apparently the WiFi was faulty.. It was in as new condition when I posted it. A disappointing deal all round… Read Full Review

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“Poor Value”

Written on: 30/11/2016 by Colleen123RYDER (1 review written)

I have sold an 16gb iphone 5c today and been offered £10- which I am extremely disappointed in I had chose Mazuma as I had previously sold a phone of the same condition and type for £60. In this instance I was given an option to accept the value of the phone before accepting the sale offer, but what I also cannot understand is how you've reached a difference of £50 between two phones that were exactly the same … Read Full Review

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“Mazuma will find a fault!!”

Written on: 28/11/2016 by NeilS76 (1 review written)

Always been suspicious of using online recycling mobile companies, as my experiences of these to date have been poor. Mazuma certainly haven't changed my mind. I sent a working iPhone 5s to them, but guess what they managed to find a fault!! To be honest this wasn't a massive surprise and was the way I thought it may go based on my previous experiences with these type of companies... I just hoped Mazuma might be different. The fault was described as a "raised touch screen" with an offer made… Read Full Review

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“Definitely would not recommend ”

Written on: 21/11/2016 by BazzD (1 review written)

I sent off a perfectly good working phone to be told the phone is faulty and would give $20 for it. I should of listened to all the other reviews it is definitely a sham would definitely not recommend at all… Read Full Review

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