Mazuma Mobile Reviews - www.mazumamobile.com

★★★★★
4.7 / 5
240
92.8% of users recommend this
  • Value For Money

? Ask our helpful community of experts about this product or company
Mazuma Mobile - www.mazumamobile.com - Ask a question now

Media Gallery for Mazuma Mobile - www.mazumamobile.com

Mazuma Mobile - www.mazumamobile.com
Mazuma Mobile - www.mazumamobile.com
Mazuma Mobile - www.mazumamobile.com

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

★☆☆☆☆

“Phone was working”

Written on: 06/07/2017

I sent you in two phones one was a brand new google Phone the other was was a lg the google phone was according to you worth £220 l find it extremely odd that this phone in your opinion was not working with any sims. Before it was sent into you it was happily working with a EE sim so you reduced the worth to £70.00. Never again Mazuma. Pointless having the phone sent back,something would Probably now not work… Read Full Review

Report this review
★☆☆☆☆

“Awful service”

Written on: 04/07/2017 by Geoff1959 (1 review written)

Advert says recieved bag . Pop in phone and fast payment.. what they don't tell you is it takes a week for them to receive phone, They then claim a perfectly good phone is faulty and offer you around 60% less than they said .as it takes a week best option is forget these clowns and use eBay for a better price… Read Full Review

Report this review
★☆☆☆☆

“Only offer you a non working price”

Written on: 01/07/2017 by BraedenKoch254 (1 review written)

Unacceptable. Was given two options. Working. £210.00 Not working. £70.00 So I post Mazuma my working phone, but it is not perfect. But it works just fine. Yes it is scratched/chipped and a tiny corner of the screen is de-laminated. Received same comments as reviewer below. Defective LCD screen. White mark(s) in display. Mostly visible on white background. New LCD screen required" But it is a working phone. They have just offered me the price for a NON-working phone £70. … Read Full Review

Report this review
★☆☆☆☆

“Selling your mobile phone ”

Written on: 30/06/2017 by Hayes1973 (1 review written)

Tell you they will give you 100% but don't only got 40% of what they said they would pay, disappointed as turned down offer from another company who offered 70%. When payment accepted they were quick to pay but then again they got a bargain only took offer as can not be bothered going through process getting sent back and then posting again cost over £7 to post so feel cheated won't be using again!… Read Full Review

Report this review
★☆☆☆☆

“Be very wary”

Written on: 30/06/2017 by Boonepy371 (1 review written)

Sent a good as new iPhone 6 Plus in then got a email back from them sayin volume button was damaged so they were only offering £45 rather than the £130. Phone was in perfect workin order before I sent away. I asked to show me evidence of the problem with pictures but they couldn't so asked if I would like it sent back I just took the money as I would have to get it repaired witch would be more money and then send it away again not worth the hassle wish I just sold it in the shop… Read Full Review

Report this review
★☆☆☆☆

“Underpaid by £10”

Written on: 30/06/2017 by Camden448 (1 review written)

I was quoted £70 for two iPhone 5s, one broken and one working. I only received a cheque for £60… Read Full Review

Report this review
★☆☆☆☆

“Screen Damaged and Faded”

Written on: 27/06/2017 by Kiannay79 (1 review written)

Sent 2 phones in on separate orders (iPhone 7 and note) after using them faultlessly before. Both phones were immaculate. Both phones had reduced offers the next day. The iPhone they said needed a new screen, yet it was immaculate and worked perfectly and the other they said 'faded screen' I should mention that the iPhone was 2 weeks old. Both separate orders were reduced by over 75%. Finally, around the same time, and coincidentally on of my friends sent his iPhone in for trade.....They… Read Full Review

Report this review
★☆☆☆☆

“Not good”

Written on: 23/06/2017 by Simon1232123231 (1 review written)

Sent a perfectly good mobile in which I've used without problem. They claimed it needed a new screen and cut price by 75%. Obviously didn't want hassle of sending it back again. Next time will go to a shop… Read Full Review

Report this review
★☆☆☆☆

“Girlfriend offered £100 for fully functioning galaxy...”

Written on: 23/06/2017 by Dcooney1977 (1 review written)

Girlfriend offered £100 for fully functioning galaxy S6. Got told LCD needs replacing...offered £35. There was nothing wrong with it. People be aware, sounds like someone internally taking chances to rip people off… Read Full Review

Report this review
★☆☆☆☆

“Don't trust them”

Written on: 21/06/2017 by AnnoyedCustomer72 (1 review written)

Went online as you do, Samsung S6 to sell. It's been in a case since new. Never out. Screen protector changed every few months. Filled out the necessary and the website said it would pay £120. Happy with that. Sent the phone at the cost of over £7 to the site. Next day received an email to say that had been delivered and testing was taking place. Now, here's the thing. Couple of hours later had the following message titled "Problem with your order". "Defective Faulty Screen, Imprint… Read Full Review

Dcooney1977's Response to AnnoyedCustomer72's Review

Written on: 23/06/2017

We've just had the same thing. Hopefully the phone isn't damaged on its way back!

Reply to this comment
Report this review Read 1 Comment
★☆☆☆☆

“Not worth it”

Written on: 15/06/2017 by AlyssaKidd (1 review written)

So if u think your phone is faulty don't send it to them. Because they will just offer your £0.00 for the phone and to rip salt in the wound they will send u a email saying the transfer of £0.00 has been processed to your bank account… Read Full Review

Report this review
★☆☆☆☆

“Would not recommend”

Written on: 12/06/2017 by Royce59 (1 review written)

Sent off to sell my phone with Mazuma which had just been repaired to a high standard Mazuma said my phone was faulty and offered me £40 instead of the original £120 I said no and they sent me back my phone which I immediately took in for a repair the phone repair shop contacted me to say my phone was in perfect condition so Mazuma just wanted to take £80 off me ....sold my phone elsewhere for the full £120… Read Full Review

Report this review
★☆☆☆☆

“Incompetent”

Written on: 07/06/2017 by 235Dominguez (1 review written)

Sent 2 x iphones that had both been in protective cases during their ownership, both sent in perfect condition. mazuma seemed to think one was 'faulty' - some excuse about 'pressure marks' on the screen. complete rubbish. i requested BOTH phones to be sent back, made it clear in my email to them, but they decided to process the order anyway! Completely incompetent rip-off merchants. Best avoided… Read Full Review

Report this review
★☆☆☆☆

“Rip off merchants”

Written on: 02/06/2017 by dontwantausername23456 (1 review written)

Sent back 2 phones, only £5 each, but just because one had a 'Faulty operating system', got nothing for it. The 'Faulty' OS was an updates version of Android that was not standard for the phone. Otherwise it worked perfectly. No chance to not accept the revised price and have it sent back fro free - like their 'Price promise' says. They can got a shove my phone where the sun doesn't shine - bunch of criminals!!… Read Full Review

Report this review
★☆☆☆☆

“BEWARE !!!!!”

Written on: 22/05/2017 by Craige38 (1 review written)

would never use them again after you received my phone then said the lcd display had pixels issues it's all a way of lowering the price they offer you I found out later on my friend had the same experience with you never would use again and have told loads people about it… Read Full Review

Report this review
★☆☆☆☆

“Poor”

Written on: 19/05/2017 by 819oxon (1 review written)

Tried to sell them a mobile phone, for a guaranteed £60 if in working order, sent it to them. Got an email back today saying it's not working as there a mark on the screen, well it does work with no issues, but they won't have it. Offered me £10 for an iPHONE 5S that works, they can take a run and jump. Won;t be wasting my time with them again… Read Full Review

Report this review
★☆☆☆☆

“Short changed”

Written on: 18/05/2017 by GermanShaw471 (1 review written)

Had the phone for two years and it was in good order apart from a minor chip on phone casing. Once i sent off I received an email saying that it needed anew LCD screen . I felt there wasn't anything wrong with it or I wouldn't have wasted my time sending it. From the initial quote of £80 it was downgraded to £20 . For a HTC one M9 Won't use this service again… Read Full Review

Report this review
★☆☆☆☆

“Not so good”

Written on: 18/05/2017

Sent a perfectly good working iPhone 6 on an offer of £110. Got an email to say the screen didn't work properly & the offer had been reduced to £40! For a 16 gig iPhone 6 that was in perfect working order when i sent it! Rip off. Very disappointed, would not recommend!!… Read Full Review

Report this review
★☆☆☆☆

“After valuing my phone for £125 I sent it off in the...”

Written on: 10/05/2017

After valuing my phone for £125 I sent it off in the exact condition stated and there was nothing at all wrong with my phone. I then receive an email saying that the camera is cracked on the phone and now I would only be entitled to £35. I know there was nothing at all wrong with that phone I will never be using this company again or suggesting it to anyone… Read Full Review

Report this review
★☆☆☆☆

“Rip off”

Written on: 04/05/2017 by Alex1953 (1 review written)

Was told I would get 110 for my xperia z5 which was fully functioning and in perfect condition. Only received 30 pounds because they believed the screen had white spots on and needed replacing will never use them again or reccomend to anyone. Also spoke on the phone to there customers services and they weren't interested at all… Read Full Review

Report this review
overview