Mazuma Mobile Reviews - www.mazumamobile.com

1 Colne Way Court, Colne Way, Watford, WD24 7NE
★★★★★
4.8 / 5
3707
95% of users recommend this
  • Value For Money

Description (provided by business)

Mazuma Mobile are the UK's most trusted online mobile phone recycler. Mazuma offer great prices, free postage AND pay faster than any other recycler! Voted 'Best Recycling Service' 2012 & 2013 by What Mobile and 'Best Recycling Service' 2013 by Mobile Choice. Mazuma was also voted TOP10 Sustainable Solutions in the world 2013 SUSTAINIA.
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Mazuma Mobile - www.mazumamobile.com
Mazuma Mobile - www.mazumamobile.com

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Latest Reviews

“Simple fast and easy ”

Written on: 04/02/2016 by Gonzalez59 (1 review written)

Always been put off selling my phone this way by the horror stories from certain unscrupulous companies. Not Mazuma, fast,fair,reliable and friendly. Would you rather risk selling anywhere else. Would highly recommend… Read Full Review

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“A Custom Service outstanding ”

Written on: 04/02/2016 by Jacquelineg479 (1 review written)

Wow what a service I got a new phone and did not know I could get something back to help me to make ends meet and this was so easy they do everything and it's explains what happens and how fantastic just a trip to my local post office with out any fussing or costs, I'm a disabled pensioner customer service ..is still a live and truly putting the Customer First… Read Full Review

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“Brilliant fast service ”

Written on: 04/02/2016 by ndStanton173 (1 review written)

Sent phone off on Thursday and payment by Monday. Very fast efficient service and very helpful with queries. Thank you… Read Full Review

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“Awful service”

Written on: 03/02/2016 by Jamesba42 (1 review written)

I know for a fact my phone was fine when I sent it. However I was told when received it needed a new screen and instead of the agreed price I would get a fraction of it. I questioned this and was told I would be able to get the phone back. As I did not want it back and did not believe it would be the same phone when sent back I was told the imei number would match. I again questioned this as I didn't have the imei number as it was just on the phone. I was completely stone walled and overall it… Read Full Review

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By Mazumamobile

Written on: 08/02/2016

Thanks for your review and sorry to hear you are unhappy with our service.

Can you please let us know what your order number is?

Thanks.

Mazuma Mobile

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“Brilliant service ”

Written on: 02/02/2016 by Michellenield (1 review written)

What can I say! I have often used another phone selling site, which catered to my needs. This time I compared what Mazuma could do for me. Mazuma offered me more money and same day payment, so I decided to give them a go. Monday, sent my phone by special delivery via the post office to ensure next day delivery. Tuesday, phone arrives at Mazuma and paid directly into my bank account. Job done and extremely happy! Thank you Mazuma for a great service!… Read Full Review

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“great service, would definitely recomend ”

Written on: 31/01/2016 by America416 (1 review written)

great service, would definitely recomend… Read Full Review

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“as always excellent ”

Written on: 30/01/2016 by 218Evans (1 review written)

I always sell my old phones to mazuma and the service has been, as always, excellent. this phone was old and battered but worked well and I was pleased to receive anything for it… Read Full Review

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“Amazing ”

Written on: 27/01/2016

Mazuma give you the price they quote you, fast process, couldn't be happier. Will be selling my iPhone 6s soon now that I trust the company as others have ripped me off before! Also I didn't have to pay a penny to send the phone, mazuma sent me pre paid package Overall great experience I would recommend to anyone, as j said I was worried after using a company before but mazuma had put my mind at rest… Read Full Review

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“Quick and effective would definitely recommend this to...”

Written on: 26/01/2016 by gsBowman1945 (1 review written)

Quick and effective would definitely recommend this to friends and family . … Read Full Review

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“Fast and easy ”

Written on: 25/01/2016 by Amanik336 (1 review written)

I've used mazuma now 3 times, it's really easy, doesn't cost anything and the payments are really quick. Would definitely recommend… Read Full Review

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“Best price and fast payment”

Written on: 25/01/2016 by Miyad195 (1 review written)

Awesome service! So easy to use. Filed in the online form to sell phone on Monday evening. Postage pack arrived Wednesday morning, I sent phone Thursday lunchtime, money was credited to my account Friday lunchtime. Have used before and will use again. Bonus with Mazuma is they pay a lot more if you send in an unlocked iphone; £50 more in this case. Brilliant.!!… Read Full Review

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“Excellent Service ”

Written on: 24/01/2016 by Dickson163 (1 review written)

Faultless service once again from Mazuma. It's refreshing to deal with a company who do exactly what they say they will do, when they say they will. They were even good enough to provide a one week extension when the clowns at EE messed me around regarding unlocking my handset. Great job… Read Full Review

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“Hassle-free, fast and efficient ”

Written on: 23/01/2016 by Daugherty383 (1 review written)

Can't fault the service. Easy to navigate the website, got the quote, entered bank details and waited for the packing materials to come to me. Packed it in a spare box, sent it off and money was in my account in under a week. Fantastic experience and would definitely recommend to anyone else looking to sell their devices!… Read Full Review

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“Conn Artists”

Written on: 22/01/2016 by Foxtb74 (1 review written)

My phone was sent to the service for a quoted figure of £105 as in working order which it was. I was then emailed back stating that the item was apparently faulty and now qualified only for £25. The only options given to me were to be sent my now faulty phone back, get in touch with Royal Mail or just accept the £25. A water of my quoted amount. My phone experienced no problems in my time of use and was packaged securely. I feel that Maxuma have done this in order to conn myself out of money… Read Full Review

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By Mazumamobile

Written on: 22/01/2016

Thanks for you review and sorry to hear your comments. Unfortunately, we believe a number of the negative reviews we receive on Review Centre are fake. To ensure you are a genuine customer and to help us look into the comments stated, can we please ask that you provide us with your order number? Thank you. Mazuma Mobile

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“Not a very good service ”

Written on: 22/01/2016 by Brandong108 (1 review written)

I sent my old phone in full working order to mazuma . There was no contact from them within 5 days so i made contact to them . It took 2 days for a reply . They then stated my phone was not working and the original price of £90 was no longer offered to me just the £30 not working offer . it then took them 4 more days to put any money into my account by bank transfer . I sent this phone to them in return for cash as it was to big and needed to be unlocked to 02 as the area i live in you can… Read Full Review

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By Mazumamobile

Written on: 22/01/2016

Thanks for you review and sorry to hear your comments.

Unfortunately, we believe a number of the negative reviews we receive on Review Centre are fake. To ensure you are a genuine customer and to help us look into the comments stated, can we please ask that you provide us with your order number?

Thank you.

Mazuma Mobile

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“Great prompt service.”

Written on: 22/01/2016 by 381Joyce (1 review written)

What a great selling experience! So easy and was kept informed at every part of the process.That was a email from registering to another when my product had arrived , then processing my application and finally when the money was transferred to my account. Dont take my word for it, you need to try it if you are selling you phone or tablet. Thank you Mazuma… Read Full Review

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“MAZUMA MAGIC”

Written on: 21/01/2016 by Mick501 (2 reviews written)

Best all rounder.Price as agreed or returned free of charge;all postage paid no personal expenses;money paid out same day as phone processed;4 day turn round start to finish.What's not to like?… Read Full Review

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“Great service!”

Written on: 21/01/2016 by JakobDaniel (1 review written)

Fast and efficient service. Good price and very prompt payment. Excellent communication. Would definitely recommend… Read Full Review

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“Good service quick easy”

Written on: 21/01/2016 by McKayze180 (1 review written)

Me and my partner both sold out iPad 2's. The process was easy and quick. My envelope to send my iPad in was alittle late so I emailed with my ref and mazuma got back to me quickly and sent out another quickly. Would recommend for sure… Read Full Review

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“Brill sercice”

Written on: 21/01/2016 by ArielAtkinson (1 review written)

Always keeping you informed of order. Quick service. Would def recommend… Read Full Review

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