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| Customer Service | 4/10 |
|---|---|
| Quality of website | 4.2/10 |
| Value for Money | 5.6/10 |
| Overall rating | 3.8/10 |
Full review by
christine yeatman
on 11th Aug 2008
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User Rating : 0
Respect :
0
Good Points: none
Bad Points: customer services
General comments: www.beautyparlor.co.uk - Having ordered and not received anything after nearly 20 days I have tried to get in touch by email, phone and a live enquiry line. I've not received a reply to emails, answerphone asks me to ring back during office hours even though that is when I'm ringing, and all my messages requesting a callback are not followed up as I have not received a phone call.
Would not recommend this website.
christine yeatman's review and ratings | 79 words
Review by
hayleys
on 1st Aug 2008
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User Rating : 0
Respect :
+1
I ordered from this site and have not received my order 10 DAYS LATER.
The confirmation email was never received and the site does not allow customers to track their orders so there is no way to follow up on the order. The phone numbers went straight to message bank when I called and there was no other way to speak to anybody about the order.
When I wrote to the site to complain about this, I feel I was treated very rudely.
hayleys's full review | 82 words
Review by
Guest.
on 30th Jul 2008
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User Rating : 0
Respect :
0
Goods paid for from Beauty Parlor UK did not arrive, and I cannot contact anyone to find anything out. No answer from phone or e-mail yet.
Guest.'s full review | 29 words
Review by
ilovedietcoke08
on 20th Jul 2008
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User Rating : 10
Respect :
0
I have used this website 3 times now, buying makeup and some face cream. I have saved in total over £70 off the high street prices and all items have been well packaged, authentic and received very quickly (next day one 2 occasions). Secure payment processing and helpful customer services.
ilovedietcoke08's full review | 68 words
Review by
princessposh![]()
on 1st Jul 2008
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User Rating : 9
Respect :
0
Very good selection of cosmetics including my favourites Clinique and Lancome. Very large discounts on all products. I saved over £29 on my 4 purchases and they all arrived in the post the next day (with free delivery). I did phone up at one point while making my order with a query on one of the products on the website and the person who answered was very helpful and answered my question immediately. Very pleased with this site and also very surprised!
Great choice, very cheap prices, fas ...
princessposh's full review | 114 words
