Gulf Air Reviews

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★★☆☆☆
2.1 / 5
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Latest Reviews

★☆☆☆☆

“Horrible Experience”

Written on: 26/03/2014

I was denied the flight. I had a return flight (GF0753) from Karachi to Dammam via Bahrain on 1st February 2014. I was not issued the boarding pass even because of a missing the date of return on my visa page. Though the return date was updated on the official Saudi Arabia visa page and the Gulf Air boarding staff could have checked it electronically because the visa number and passport number were available on my visa page but they did not bother to do it. When I got printed the visa page with… Read Full Review

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★☆☆☆☆

“denied confirm booking / lost luggage ”

Written on: 29/10/2013

DENIED CONFIRMED FLIGHT / LOST LUGGAGE I have the following complaint to lodge against the illegal and irresponsible behavior of Gulf air line On 17 th of October 2013 my wife and I went to Bahrain airport at 10.30 pm to check in for our confirmed flight to Lahore Pakistan due at 12.55 AM . My booking # ONWJDF and my wife booking # MCTQRG We were told there that the confirmed seat was checked in by other passengers and that we have only one person seat available .I told them that my… Read Full Review

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★★★☆☆

“whether transit visa is required if i am not leaving...”

Written on: 05/05/2013

i am travelling from mumbai to athens this month by gulf air. as there were no direct flights available , i have to take a halt at bahrain and larnaca for nearly 3 hours each. will i require to get a visa for such short stay. all my 3 flights are of gulf air. i checked with the embassy website. for cyprus, larnaca-- it is not required. but nothing is mentioned about bahrain. … Read Full Review

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★☆☆☆☆

“MUMBAI GULFAIR MANAGER AND STAFF ARE VERY BAD & NOT...”

Written on: 09/04/2013

I WAS HAVING RETURN TICKET FROM MUSCAT/BAHRAIN/BOMBAY AND BOMBAY/MUSCAT VIA BAHRAIN. ON 06 APRIL 2013 MORNING, I HAVE UPGRADED NY TICKET TO BUSINESS CLASS. ON 06 APRIL 2013, EVENING FLIGHT I CAME TO MUMBAI AIRPORT TO TRAVEL TO BAHRAIN. TO MY SURPRISED THE MANAGER ON DUTY TOLD ME THAT, I MUST TRAVEL TO MUSCAT, AS THIS IS SPECIAL FARE TICKET AND I CAN'T GET DOWN IN BAHRAIN. MY BAGGAGE WILL GO TO MUSCAT ONLY, AND THEY PUT BAGGAGE LABEL MUSCAT VIA BAHRAIN. THERE WAS 50 KILO BAGGAGE AND HAND BAG… Read Full Review

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Alwahabpasha's Comment

Written on: 09/04/2013

Sir,
Very good, you have informed me in advance, as I want to travel from London to Mumbai end of April 2013. Because of such bad staffs in Mumbai, I will never go to Mumbai by Gulfair from London.
Thanks for informing in adavce.

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Salmanbah74's Comment

Written on: 10/04/2013

THIS IS TO INFORM YOU ALL THAT, IMMEDIATELY, ON 10 APRIL 2013, I HAVE RECEIVED A TELEPHONE CALL FROM GULF AIR HEAD OFFICE IN BAHRAIN, THE CUSTOMER CARE MR. KHALID, WHO ASSURED ME THAT, GULF AIR WILL. TAKE SERIOUS ACTION AGAINST THE MUMBAI'S AIRPORT MANAGER & STAFF.
IT'S GOOD TO HEARD SUCH A ACTION AGAINST THE MANAGER & STAFF.
THEREFORE, I REQUEST YOU ALL TO CHOOSE THE GULF AIR TO TRAVEL, AS THEIR ACTION DEPARTMENT ARE QUICK AND PROMPT TO TAKE NECESSARY ACTION AGAINST THE STAFF. AND GULF AIR PROMISED ME IN FUTURE SUCH A INCIDENT WILL NEVER TAKE A PLACE.

THEREFORE, I WILL CHOOSE TO TRAVEL GULF AIR ONLY.

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★☆☆☆☆

“WORST ECONOMY FLIGHT”

Written on: 20/12/2012

I was on a hurry to get back home for an emergency, my brother died, and I have no time to choose a flight. I just took the fastest and shortest flight from dammam to philippines. i was happy when i saw the monitors, but to my horror they dont show channels. after tinkering for about 10 minutes i found out that it needed to be scanned first, then they close the lights after serving the main meal, and it went on like that for almost the rest of the flight, as if they want their passeengers to be… Read Full Review

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★★★★★

“Improvising !”

Written on: 11/11/2012 by Scheder (1 review written)

GulfAir is one of the best airlines in region. My review would not be based on one bad journey but based on years of journeys. Before 2009 I used to expect the delays. by 2010 their fleet renewed. They are usually on time.They have good service on board and on ground. I beleive if their main station was another airport than Bahrain Airport they would have the best ranking becuase that airport has no facilities which affect their reputation. Staff are cooperative and would help passengers… Read Full Review

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★☆☆☆☆

“Frustrated”

Written on: 08/10/2012

On September 13, 2012 I booked a flight via Gulf Air for my in-laws to travel from Boston, MA to Abu Dhabi, UAE leaving October 9th to see their daughter (my sister-in-law) who had had severe pregnancy complications resulting in the emergency c-section (8 weeks early) to deliver the baby and my sister-in-law ended up with a brain hemmorhage. The tickets were purchased to give my in-laws time to get everything at home taken care of and get there to be with her. Well, my sister-in-law passed… Read Full Review

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★☆☆☆☆

“Warning to travelers from us”

Written on: 14/07/2012

On June 14th @ 3:30am ; I arrived at Colombo ( Sri Lanka) airport to join a group of 6 other passengers already waiting by check in counters, which were closed; departure was scheduled for 5 am, but waited till 9 am, no one showed up, According to customs rep " seats were re booked to others on first come first serve basis, and cancelling them on waiting passengers, rendering itineraries useless, and forcing me to re purchase another return flight ticket to the USA . Suitcase was lost for 30… Read Full Review

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★☆☆☆☆

“customer service - pshaw!”

Written on: 15/05/2012

booked a ticket dxb-bah-bkk. 2 days later informed by email that the reservation and ticket was canceled by their security system due to suspected credit card "fraud". did anyone ever contact me to confirm i had made the booking - no. was instructed to contact the call center in bahrain with another credit card, and promised i'd receive the same price. 3 days and 3 calls (none of which were followed up) later, absolutely no one aware of any way to re-issue a ticket for me, as the booking system… Read Full Review

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★☆☆☆☆

“They Lost my luggage”

Written on: 17/01/2012

Due to Gulf Air Mishandling I lost my bag, I tried conatct them the on phone, no one answered I visted the heatrow airport to meet in person at the ticketing desk girl was rude at the beginning and she changed her tone as she saw that I am recording the conversation Case still following up so many complains about the Gulf Air Stay away from the air line… Read Full Review

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★☆☆☆☆

“Horrible Experience travelling with infants /Kids”

Written on: 07/12/2011 by indspectrum (1 review written)

Highly recommend not to use this airlines those who travel with kids. Staffs are really rude and raciest as well. My son is food allergy kid, proper food wasn't served when we were on board from London to Baharin 7+ hours. We requested for Asian Vegetarian meal , but boarding pass didn't have the stamp of 'AVM'. Crew was really rude forced me to show the tickets when we were airborne. Rude staff & crew, never ever I would recommend anyof my relatives and friends and travel in this airlines if… Read Full Review

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★☆☆☆☆

“STAY AWAY FROM THIS AIRLINE, RATHER WALK!!!!”

Written on: 30/11/2011

GF1150 on 20 July Cancelled as a result i lost my connecting flights. They offered about $75 which i am still waiting for. They sent me indemnity form, i completed it and scanned it back. Not hear from them so i email them...they say i used lower case letters (i wish they paid the same attention to their scrap planes that they use that break down on the runway!!!). Sent another with upper case - not hear from them again. I contact them and they say they dont accept email - must send by post!!!… Read Full Review

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★★☆☆☆

“Would like to be refunded for this trip”

Written on: 09/11/2011 by Solataire77 (1 review written)

On October 28th at approximately 3:00am my wife and I tried to check in to Gulf Air flight number 57 with Gulf Air confirmation code: NLZILS from Mumbai, India to Boston, Ma USA. Even though prior to this day and time our international flight was confirmed and booked at this new point in time we were now informed that our flight had been over booked and we could not be checked into that flight and thus we would also miss our other 2 connecting flights. We were told our only 2 options were we… Read Full Review

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★☆☆☆☆

“The most apalling experience onboard with Gulf air. ”

Written on: 09/11/2011

this was the letter of the airlines for a passenger who missed work for 3 days and not being paid by his company and treated unjustly by a cabin crew onboard named sarah MARQUEZ. offering 125 usd for the unhuman treatment onboard and 25 usd for the 3 days flight delay without even informing passengers who waited for ages in manila international airport and with this cheap offer they were given you pressure to drop all your complaints and claims in 60 DAYS. its all up to you to decide how this… Read Full Review

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★☆☆☆☆

“Avoid Gulf air”

Written on: 22/08/2011 by rajumalla (1 review written)

One of the worse traveled experience ever to me. Very unprofessional service member. Worse quality of food served with limited options. When i travelled in both way chicken meal and pasta was served when asked for chicken they ran out of it and pasta was only the options. Limited drinks during 7 hour flight only 2 drinks was served. … Read Full Review

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★★★★★

“so comfortable and the flight also came in time”

Written on: 12/05/2011

so comfortable and the flight also came in time… Read Full Review

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★☆☆☆☆

“the worse airline I have ever come across! ”

Written on: 02/03/2011

the worse airline I have ever come across!

could not even process a payment for my business class tickets... real bunch or un-organized idiots!

do not use this airline unless your dying and need a flight ! (that is if they can process your payment!!!)… Read Full Review

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★★☆☆☆

“absolutely the worst airline iv flown with. the staff...”

Written on: 09/11/2010

absolutely the worst airline iv flown with. the staff are so unprofessional and rude. on the return flights we had two drinks in 7 hours. the food is horibble and the seats are uncomfortable with minimal leg room. neither of our tvs worked and they have a small choice of films. i would not recommend gulf air to anyone. i was very disappointed… Read Full Review

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★☆☆☆☆

“heathrow to bahrain, worst flight ever, didnt like the...”

Written on: 15/10/2010

heathrow to bahrain, worst flight ever, didnt like the dirty, smelly toilets, hard uncomfortable seats, no leg room, attendants rude, bored looking, unprofessioanl. main meal served/thrown at us within half an hour of take off, (7.5 hour flight) cleared away then we never saw the atendants again, no water/drinks were offered for 7 hours! all attention was given the first class passengers. on landing attendents were more interested in getting them selves of the plane, absolutely terrible and… Read Full Review

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★☆☆☆☆

“The worst flight, worst service, racist, cheaters,...”

Written on: 20/02/2010

The worst flight, worst service, racist, cheaters, money minded, not customer friendly, giving false information, arrogant staff on flight and desk staff, misguide passengers, not professional, worst food on flight.Broken seats, untidy conditions, dirty toilets.Promised to issue hotel acoomodation and visa to enter Bahrain on transit, Blamed us that the system is not updated with our requirement and stranded us in Bahrain airport for 11hrs transit without issuing visa to enter country… Read Full Review

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