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| Flight on time? | 7/10   |
|---|---|
| Customer service | 3.9/10 |
| Comfort on flight | 3.8/10 |
| Quality of food | 4.4/10 |
| Value for Money | 5.6/10 |
| Reviewer Rating | 4.4/10 |
| Overall Rating | 5/10 |
Full review by
Guest.
on 21st Jun 2008
User Rating : 10
Respect :
0
Good Points: - Left on time - new A 310, so beautiful seats - excellent seat pitch - good leg room - friendly flight staff - excellent air plane food
Bad Points: - had to go through Montreal
General comments: Unlike many reviews, Air Transat is a great airline. Be careful reading some of the reviews because they are dated 8 years back. I flew with them from Montreal to Brussels yesterday and I flew economy which I usually do not do and I never have flown Air Transat but I am glad I did. You will get the service that is exceptional!
Guest.'s review and ratings | 93 words
Review by
sfranklin
on 21st Mar 2008
User Rating : 0
Respect :
0
On my flight there someone in my girlfriend's family died and upon arrival in Orlando I was already arranging a return flight. Choose air Canada because they were half the price and with only a 5$ cancellation fee, which was very reasonable, much more pleasant/accommodating staff as well as a timely and comfortable flight.
sfranklin's full review | 81 words
Review by
elance
on 12th Jan 2008
User Rating : 1
Respect :
0
I would not recommend this airline to anyone. I have had several poor experiences with them, and now happily fly with Zoom or Thomas Cook - neither of which are significantly more expensive, but have much better customer service. In particular, their treatment of my fragile cargo was awful - it came down with all the other items on the baggage carousel! Not worth the hassle.
elance's full review | 99 words
Review by
brewster69
on 30th Dec 2007
User Rating : 6
Respect :
0
Flew from Toronto to Gatwick. I've flown Air Transat several times and I know what the seating/planes are like. Because of this I will only fly in Club Class on Air Transat. The ecomony seats are just way too small and uncomfortable. The service is OK, but the priorty baggage service offered to club class passengers is hit and miss.
brewster69's full review | 91 words
Review by
purplejane
on 31st Oct 2007
User Rating : 9
Respect :
0
Having read reviews regarding Air Transat I was not looking forward to our flight to Toronto at all, which was going to be difficult enough with a five month old baby. However, the staff were more than helpful, everything was on time (in fact we landed 45 mins early on our return flight), the seat pitch was fine, I've certainly had worse, we did not find it uncomfortable at all, bearing in mind I am 5'9'' and my partner is 6'2'' traveling with a small baby on our lap.
I think Air Transat d ...
purplejane's full review | 117 words
Review by
soupalouliamus
on 14th Jul 2007
User Rating : 2
Respect :
0
Very bad -- not flying with them again!
soupalouliamus's full review | 96 words
Review by
Charles Wayman
on 30th Jun 2007
User Rating : 9
Respect :
0
Some of the previous comments are a bit unfair on Air Transat. I would have thought that the price of the ticket would have left no-one in doubt that this is a budget airline and not to expect a "full service" experience as you'd get with Air Canada or BA.
Given the price of the ticket, the value for money and overall ratings are difficult to fault, and the good points (see above) definitely outweigh the bad points if your willing or have to suffer a bit of discomfort to save a few hundred qu ...
Charles Wayman's full review | 187 words
Review by
Tembo1
on 10th May 2007
User Rating : 1
Respect :
+1
This was an absolute nightmare for a couple of seniors on our first trip to Europe. Unlike the previous reviewer, buying an Air Canada flight home was not a financial option. Thank heavens that on the 4th April we had flown with Aer Lingus, Shannon to London and my wife saw what an excellent airline really was!
Air Transat staff at Gatwick were atrocious. When I blacked-out and collapsed over the baggage sizer whilst waiting to check-in, the staff did not even help my wife, even though I was bl ...
Tembo1's full review | 306 words
Review by
marcelaberry
on 29th Jan 2007
User Rating : 2
Respect :
+1
I refused to use the return portion of my ticket and bought a ticket back to Toronto on Air Canada.
marcelaberry's full review | 71 words
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