ADSL 4 Less.com www.adsl4less.com Reviews

oopoop's review has yet to be rated - Be the first!
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Good Points: reliable and its quick

Bad Points: mediocre service.....ok email .lousy phone support

General comments: been with ADSL 4 Less.com for 4 years.......they are reliable and its quick

fiveportions's review has yet to be rated - Be the first!
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Brilliant!

The same day I wrote here that ADSL4Less's service had been faultless for 2 years, I was blocked from the internet for 24hours!

It also reminded me how their support team cannot seem to help me with any of my problems. My modems were both getting good bandwidth but Hotchilli were not piping me through to the web. No phone support at weekends and when ticket message was answered it was usual blaming BT or my firewalls in my opinion (which I had already disabled of course).

It did he ...

fiveportions's review has yet to be rated - Be the first!
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I have been with ADSL4LESS aka HOTCHILLI INTERNET for over 2 years.

CONNECTION
It may sound unbelievable, but I have never, ever experienced a single line-drop whilst using their service. And I surf for 3-4 hours every day. When I was on the 2Mbit service I was always getting 2 Mbps. On the (up-to) 8Mbit service I'm getting 5 to 6Mbps. I live within 1Km of the exchange. BT linetest thing I can do with my BT modem says the line can take 6.8mbps. Reasonable limits, I'd say. In use, downloads seem ...

Guest's review has yet to be rated - Be the first!
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I have been with ADSL4LESS for a few years now and I cannot fault their service. The connection is NEVER down (touch wood) and I never have ANY problems (touch more wood)My only gripe would be them using an indian call centre. The people on the other end try their best to help but its SO HARD to understand them at times for me...

Guest's review has yet to be rated - Be the first!
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I agree - the technical side of things is great - it's quick, and the connection is good.
However, the customer service is absolutely awful. The telephone operators can't understand what they are being asked, and can only respond with set phrases.
Our internet stopped working at the weekend, and when I called to find out why I was told that the account had been suspended due to unpaid invoices, so I was referred to the accounts team.
1) I checked my direct debit details on this site and they a ...

Dane428's review has yet to be rated - Be the first!
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Tried to charge me £149.99 for 4 day's use when I couldn't get the internet, and I had my mac code and was migrating, and Then said I had to pay £14.99 for a month. When I went to pay they made me wait to pay for 3 months because they said they had to confirm with BT of the time I had internet, then decided to charged me £19.99. When I tried ask why has this changed the the person at adsl4less couldn't understand what I was saying as they weren't English and could only read fr ...

badgerjon's review has yet to be rated - Be the first!
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I've been with ADSL4LESS for years, (at least 3), and have had no problems, however over that time they've become less and less competitive on price, so I finally decided to migrate to another company.

I contacted them to ask for my MAC code, and at first got very rapid responses asking why I wanted to leave, could they tempt me with a better deal, etc, to all of which I Replied, no thanks, please send me my MAC code.

Eventually I got no reply from them, so tried to log into their customer ...

yendon's review has yet to be rated - Be the first!
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I have been with them almost since the start and the connection reliability is second to none. However, local, i.e. UK help has been very good - I moved house a year ago and they were very helpful in setting up a new account on a new phone line with an existing email address; but internet/phone support whether technical or general is really atrocious and I think this is because it is offshore based. It took 3-4 months to get a refund on an overcharge which was their fault despite numerous calls ...

adfadfafd's review has yet to be rated - Be the first!
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I have been with ADSL 4 Less for 3 years, and I have never had a problem. Tech support is 10p a minute, but they don't keep you on hold. I have only had to use it once, and it turned out to be my own fault.

Here's a tip - switch to a package with a low speed and high download limit. Reason: In common with ALL other providers, you don't ever really get the high speed because the speed depends on the silly copper wire running up your street and the number of your neighbours who are trying to ...

PAUL1974UK's review has yet to be rated - Be the first!
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Very good internet service but let down by appalling customer service.