Green Flag Breakdown Cover Reviews

Click here if this is your business
★★☆☆☆
2.4 / 5
409
34% of users recommend this
Click here if this is your business
  • Speed of response

  • Customer service

  • Value For Money

? Ask our helpful community of experts about this product or company
Green Flag Breakdown Cover - Ask a question now

Media Gallery for Green Flag Breakdown Cover

Green Flag Breakdown Cover
Green Flag Breakdown Cover
Green Flag Breakdown Cover
Green Flag Breakdown Cover
Green Flag Breakdown Cover
Green Flag Breakdown Cover
Green Flag Breakdown Cover

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★★★☆☆

“Punctured Rear Tyre”

Written on: 31/01/2016 by fermorway1 (1 review written)

I waited three hours for a repair. The first mechanic came after 75 minutes and said I would need a new tyre which he did not have. This was going to cost me £72 he contacted his company, and another mechanic who could not bring this to me for 90 minutes. When he came he said he could repair the puncture which he did at a cost of £24 so why was it such a long wait and why was I told two different stories? It was dark when I arrived home at 7pm not what a lady of 74yrs wants or expects… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“I broke down with brake failer”

Written on: 26/01/2016 by rtKoenig266 (1 review written)

I was driving to Pudsey and heard a terrific noise from my brakes. On contacting Green Flag they kept me informed of when the recovery could get to me. On arrival the mechanic was great and after we discussed the situation he put the car on dolly wheels. That was after stripping down the brake pads on one side to find there were none. He quite rightly deemed it dangerous to drive back home. He towed me home and after a cup of tea as it was cold outside, he went off to his next job. Cannot ask… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Fantastic service Well done.”

Written on: 22/01/2016 by 465Maxwell (1 review written)

I broke down while at work as My husband contacted Green Flag and they were great messages and text at all times to let us know what was happening. They then delivered my car to the Garage I use which meant it could be repaired sooner My husband and I were very grateful for their help. Many thanks… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Do not use”

Written on: 20/01/2016 by Lukey1984 (1 review written)

I have been waiting to be recovered since 6pm it is now 11.30 and still have to wait over an hour. The weather is -2 should have gone with aa worst brake down service ever People on phone try to help but what can they do apart from say sorry but this is not good enough and to make a complaint that also takes two days GREEN FLAG SORT THIS POOR POOR SERVICE OUT YOU ARE USELESS What would have happened if I had children in the car or a young girl myself so AGAIN GREEN FLAG YOU ARE USELESS SORT… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★☆

“great service”

Written on: 07/01/2016 by Campbell322 (1 review written)

Had to call out Green Flag when locked out of car with engine running.Found them very efficient and mechanic was with me within 30 mins.Could not fault service… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“rapid response ”

Written on: 05/01/2016 by Nikitanand (2 reviews written)

Green flag were excellent. My car broke down at my work car park, the customer service I received from the call centre was great. Also the recovery driver was there within 15minutes. They checked my car and being a young women the driver offered me some friendly advice in regards to my car and also answered any questions I had. I have had bad experience with other places but very happy with green flag. service thanks green flag!!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★☆

“QUICK RESPONSE ON NEW YEARS DAY.”

Written on: 05/01/2016 by kingsnorton18 (1 review written)

Had to call out GF to fixed headlight defect on XF Jaguar on new year day, didn't expect to get full cover on that bank holiday day, however, they came out in 20 minutes, fixed the problem got me on my way, as I was 250 miles from home I had to get it done. Not disappointed with Green Flag at all, service guy was polite, efficient, experienced, and because of the terrible weather...soaking wet when fixing my car. All round a great job...highly recommend Green Flag… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★☆☆☆

“Renewal Time Sting”

Written on: 02/01/2016 by 222Aguirre (1 review written)

We have been with Greenflag for several years after being let down by both the AA and RAC previously. The few times we have had to call them they are usually OK response time wise, they once took over an hour but offered 50% discount the next year which was fine. So as a callout service they beat the two main competitors. My biggest gripe is that they try to fleece you at renewal, the price was over twice that a new customer could get and they wont price match themselves either. So after a few… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“flat battery”

Written on: 20/12/2015 by joy2706 (1 review written)

after returning to our car at east midlands airport, our car wouldn't start. rang green flag at 5.20, within 30 minutes we were on our way home, excellent service & would highly recommend them,the green flag man was one of the nicest people i have ever met, WELL DONE GREEN FLAG!!!!!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Nothing green about Green Flag”

Written on: 16/12/2015 by Steed27 (1 review written)

I found I had to seek the services of Green Flag today for the very first time. Returning from shopping I discovered the front off side tyre flat as a pancake the result of driving over a nail sometime during the journey. As the make of car I drive does not carry a spare, I had to resort to contacting Green Flag. I got through almost straight away finding them helpful and courteous, after informing them of my problem and location help arrived within ten minuets. I have nothing but praise for… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Foulmouthed mechanic ”

Written on: 16/12/2015

Went to my daughter in Grimsby found that I had a diesel leak found a pipe with a hole in it. Rang greenflag told them exactly what was needed to repair it (A six inch piece of hose and a pair of long nosed pliers) this would have taken ten minutes to do. But after an hour a mechanic? Turned up I pointed out the problem after five minutes of foul mouthed language why he wasn't young to do it an hour later he towed me to my local garage were the repair was completed by a proper mechanic in ten… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★☆☆

“Excellent assistance. Wrong diagnosis !”

Written on: 03/12/2015 by Janebetty32 (1 review written)

The rescue occurred after about an hour and I was kept updated with the time I needed to wait.. The mechanic was happy to take me to two garages before we found one that was able to help that day. The problem was that the fault was wrongly diagnosed. I paid 200 pounds to have the problem rectified art the garage, but the next day when I used the car again, the same warning light came on and the same symptoms appeared. My question is - was the 200 pounds I spent unnecessary because the… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Brilliant”

Written on: 30/11/2015 by Hickmanfg128 (1 review written)

Had to call greenflag last week. This was the 3rd time I've had to call them out in over 3 years. Each time their service was excellent from the initial call to the appearance of the mechanic. Problem solved quickly with no fuss… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Friday Highday”

Written on: 20/11/2015 by Prysm (1 review written)

Green Flag are brilliant, they fixed my mates car and he has the weed!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Still waiting for green flag after 3 hours”

Written on: 20/11/2015 by LindaCarlson (1 review written)

Green flag say they will be with u within 1 hour they are quick at sending u a text to confirm this.However they were due here before 9.30pm I got another text to say they wd be here before 10 pm then another text to say before 10.30 When they did not arrive I phoned and someone said he was 15 miles away and would be here by 11 pm It is now 11.10 pm I am hoping he has arrived now… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Quick, efficient, friendly, reassuring.”

Written on: 05/11/2015

I ve had occasion to call Green Flag twice for flat battery, once for total electric failure. On each occasion the call centre staff were friendly and efficient and having checked that I was a lone female told me the wait would be under an hour. Almost immediately I received a text giving me the name of the mechanic and the registration of his vehicle. I then received a text from the mechanic himself giving arrival time. In each case I never had to wait more than 20 minutes. The service was… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Dumb bunch”

Written on: 22/10/2015 by Weetie (1 review written)

Got my renewal quote of 70.08. Including 1 year no call out discount. Last year (the first year) it was 60.00. Went online to Green Flag using my wife's details and got a quote of 51.00. Called Green Flag who said the lower prices were for new customers only. The obviously have not been watching the TSB ads on TV. Went back on line and got a better level of cover with Start Rescue UK for 35.45. Green Flag don't appear to have a retention team as they were not in the least bit bothered that I… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★☆☆☆

“Don't want loyal customers do they ”

Written on: 16/10/2015 by Stu66 (1 review written)

I have been a loyal green flag customer since 2009, I have never had to use their services (I keep my cars in very good confdition) just use the service like an insurance. Over the last few years I have always had to ring them due to the premiums always going up to get a reduction Now as my subscribitition is due in a few weeks I had a look on the Internet for alternative prices. I found that if I went on the GF site I could get cover I wanted for just over £103 - I rang renewals and they… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Greenflag,want a lecture, try and complain!”

Written on: 11/10/2015 by barnaclebillbellman (1 review written)

Trolling through breakdown recovery sites, came across 2 I was interested in, Gem assistand Greenflag, Gem gave cover for domestic trailers which I wantd, Greenflag didn,t say, so I tried to phone them to enquire. What a performance, firstly the idiot phone and when I selected that I didnt have a policy with them, I was treated to a lecture on............... Answer all questions honestly, what questions? then my details could be used if I attempted fraud, then gibbering on about mony… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“BEATS ALL COMPETITION.”

Written on: 01/10/2015 by MUSTANG007 (1 review written)

I HAVE BEEN WITH GREENFLAG 2 YEARS NOW AND HAVE HAD TO USE THERE SERVICES ON 2 OCCASIONS... I CAN TRUTHFULLY SAY GREENFLAG OUT PERFORM THE OTHER BREAKDOWN COMPANIES BY A COUNTRY MILE.... CUSTOMER SERVICES A CLASS ACT... RESPONSE TIME A CLASS ACT... BREAKDOWN STAFF ON SITE... A CLASS ACT... HIGHLY RECOMMEND GREENFLAG 100%… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
overview