Green Flag Breakdown Cover Reviews

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Latest Reviews

★☆☆☆☆

“Extremely terrible”

Written on: 15/09/2014 by Christianf77 (1 review written)

absolutely horrible, worst service ever… Read Full Review

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★★★☆☆

“good and bad”

Written on: 15/09/2014 by Bentley163 (1 review written)

ok had green flag out today but they used one of there side companies Mansfield. the good they arrived within 30mins bad side mechanic moaned because he was half way home and had to come back to help me and my two young children. he then moaned and criticized me for having a renault calling it French rubbish as i cat put the actual word . he couldn't find the computer diagnostic plug in port, he tried using u tube to assist him to no avail. as i was in a open air car park other car… Read Full Review

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★☆☆☆☆

“KEEP WELL AWAY FROM THEM”

Written on: 10/09/2014 by PaytenLamont1991 (1 review written)

This is the worst company I have ever had to deal with… Read Full Review

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★☆☆☆☆

“Worse than terrible”

Written on: 10/09/2014 by EricaLittle (1 review written)

Over a day to provide recovery - damaged vehicle in recovery. Don't trust them ever. They would not even have got one star if it was an option… Read Full Review

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★☆☆☆☆

“one call out and you pay for a year”

Written on: 09/09/2014 by trO'Leary438 (1 review written)

Had green flag for 2 years with no call out. Car broke down last week so I called them. Recovery came out, lifted bonnet, stood back and said this looks serious. I was given a lift 2 miles to my house. The car was scrapped and I bought a new one with 1 year AA cover provided free. I phoned to cancel remaining 10 months of contract only to be told I have to pay for a year because I had a call out. I would have been cheaper with a taxi. I would have come back to GF after the year but not now… Read Full Review

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★★★★★

“Green Flag consistently good!”

Written on: 06/09/2014

I called Green flag out so many times with my first car and they always came promptly and would help however they could. The customer service team are really friendly and helpful too. I get free breakdown cover with my natwest account and it's still a great service doing it this way… Read Full Review

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★☆☆☆☆

“So bad - never use in Europe”

Written on: 03/09/2014 by HeatherFearn (1 review written)

When our car broke down in Italy so we could not use our caravan they promised us a hotel before 6pm. They had still not found somewhere at 9.30 PM. My family with 3 children aged 6, 9 and 11 were left stranded and when I did manage to get through around 9.30 they had done nothing. At that point I thought we would have to sleep rough. My husband finally found a budget hotel with one room free. The next day we were told we could have a hire car but would have to get it from a city 150 km away… Read Full Review

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★★★★★

“First class service”

Written on: 01/09/2014 by Winwen (1 review written)

I could not fault the service I received from Green Flag. I broke down 20 miles from home, they told me that someone would phone me back and within 10min I received that call within 5min to tell me that the mechanic was on his way. He arrived 10min later but could not fix the problem so he towed me back home to my local garage, well done Green Flag… Read Full Review

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★☆☆☆☆

“Disgraceful liars”

Written on: 31/08/2014 by alancdisgusted (1 review written)

Broke down today at 4.45pm called the green liars at 4.24 it is now 6.45 and despite their agent phoning me at 5.12 to say they will be with me within the hour which hour is what I would like to know. 6.48 they just called, still not there. DISGUSTING… Read Full Review

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★☆☆☆☆

“awful experience”

Written on: 29/08/2014 by Naima177 (1 review written)

Sat waiting for breakdown for 2 hours kept being told they were on the way. When I telephoned again they hadn't got breakdown address accurately. I was informed Mansfield manager would call, I'm still waiting. Two weeks later I received a letter apologising offering 50% off my next renewal. I wasn't going to write a review however my son in law has received exactly the same treatment tonight he been waiting over an hour to be telephoned by the nearest response recovery who is just leaving a job… Read Full Review

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★☆☆☆☆

“do not use”

Written on: 26/08/2014 by Sasha54 (1 review written)

Green Flag use local garages.Our car broke down on friday 22nd august in cornwall.Due to go back home saturday 23rd to middlsex.Local garage came out to caravan site on friday told us what problem was. Recovery vehicle arranged to take us and caravan home they knew we had 2 dogs. First driver from local garage took us to exeter services with dogs in his cab. The next driver to take us the rest of the way refused to have our dogs in his cab. He left us there. My husband struggled to find a way… Read Full Review

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★☆☆☆☆

“7 hour wait for Green Flag”

Written on: 26/08/2014 by AmyaCameron (1 review written)

An elderly couple broke down outside my house this morning at 9 am. They phoned green flag 4 times on their mobile, each time Green Flag said someone would be there in half hour. Their phone credit eventually ran out and they asked to use my phone. At 4 pm they were still waiting for Green Flag. Each time Green Flag said they would call back but they never did. I am with Green Flag but will not renew next year based on this couple's dreadful experience. … Read Full Review

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★☆☆☆☆

“Don't waste your money!”

Written on: 25/08/2014 by McCartyrm1963 (1 review written)

Broke down in a supermarket car park 30 miles from home with a boot full of perishable food for my son's birthday barbeque. When I rang up I was told that my membership had expired and not been renewed because my debit card had expired. I received nothing by post/email/text to inform me of this (unlike every other organisation I do business with) and even though the membership was less than a week past I was not able to renew it. I was speaking to someone in the call centre at 7 o'clock when… Read Full Review

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★☆☆☆☆

“Rubbish service”

Written on: 24/08/2014

Rang green flag at 12.05 after breaking down and was told they would be with me in less than one hour, they txt and said they were on their way. Exactly an hour later I had a phone call saying they were busy and it would be another hour, then 20 mins then 20 mins. It took three and a half hrs to reach us and the driver wasn't given the job until 2 pm. He couldn't repair it and said a recovery truck would be with us in 2 hours. A young lady rang and said it would be an hour.....I said the driver… Read Full Review

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★☆☆☆☆

“Still waiting for green flag”

Written on: 23/08/2014 by Spencese125 (1 review written)

We phoned green flag at11am this morning we are still waiting 2pm they said they would be 1 hour, we had a car full of shopping and had to get a taxi home… Read Full Review

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★☆☆☆☆

“Recovery Fine, But NEVER trust them!”

Written on: 21/08/2014 by dzTerry308 (1 review written)

This company will get you with them by offering cashback then refusing to pay. Topcashback, Quidco, they've done it with them all! Both these websites have been chasing Greenflag for the cashback for up to 12 months in some cases. Stick to Aa or RAC… Read Full Review

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★☆☆☆☆

“Rip off merchants ”

Written on: 21/08/2014 by Mohamedp303 (1 review written)

I wouldn't recommend them to anyone,I wanted to cancel my policy and I've never had them come out to my vehicle but they said I owed them the full policy amount plus cancellation charges.I phoned them once but phoned back after 5 minutes to say everything was fine and I'd moved the car,so nobody came out and no way in 5 minutes had anyone prob moved themselves or even switched their engine on… Read Full Review

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★☆☆☆☆

“European cover shambolic!”

Written on: 18/08/2014 by bazzlan (1 review written)

Broke down with faulty clutch (probably hydraulics) on French motorway. Got taken to a recovery yard by an approved depannage outfit and called GreenFlag. 4pm on a Saturday and they were supposed to organise hotel and car hire and repair. You guessed it, totally unable to do either. Choice of sitting in the recovery yard till monday or organising a taxi myself! Now still trying to get them to sort things out. Car is an Hyundai Santa fee less than 3 years old and under full euro warranty. What… Read Full Review

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★★★★★

“5* all the way!”

Written on: 11/08/2014

I bought my Green Flag Cover on a friend's recommendation and was unfortunate enough to need their assistance recently. I was told by a very nice lady that someone would be with me within an hour. A very nice young man arrived within 20 minutes! My car was 'dead'! I explained to the young man that I was visiting my family and was 120 miles away from home. He said that I could finish my visit and contact Green Flag again when I was ready to go home and arrangements would be made to collect… Read Full Review

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★☆☆☆☆

“Watch your money!”

Written on: 11/08/2014 by Klein260 (1 review written)

*BEWARE* I joined GF three years ago with no call outs. Every year my policy would creep up until I questioned it. I recommend that you change your provider every year to stop increases. I reapplied at 40% cheaper! I surgest that they look after good no call out customers rather than penalise them! Common sence?… Read Full Review

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