Green Flag Breakdown Cover Reviews

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Latest Reviews

★☆☆☆☆

“Dont join ! ”

Written on: 26/06/2016 by Jaidynw100 (1 review written)

There tag line for adverts is a complete lie. They do not come out when required even if you are a lone female late at night. My Niece a student doctor broke down last week late at night . Phoned green Flag wouldn't come out to her because ..... Her re-newel was due the following week , She had just moved! It is appalling. she was left to phone around garages for help. Eventually found very helpful mechanic ; Sleepless night for all even my 84 year old mother. all concerned for her safety. will… Read Full Review

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★☆☆☆☆

“Dont hold your breath!”

Written on: 20/06/2016

Having used this pathetic service only once, I won't be renewing my cover. Was given a response time of 50mins, 1hr 40mins later they turned up, completely miss diagnosed the problem (they said water pump when in fact it was thermostat). Having taken them at their word I replaced said water pump only for the problem (loss of coolant) to continue. I then replaced thermostat & housing-problem fixed,whoopee. Phoned to complain on both counts but they would do nothing about the miss… Read Full Review

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★★★★★

“Recent breakdown in Scotland,”

Written on: 20/06/2016 by Fallonly395 (1 review written)

I'm role down on the start of our journey fron Scotland flower festivals to Northumberland,called Green flag ,they kept me informed who and when the mechanic would arrive to Arendt to us,was told approx 11 20 am,the Mechanic arrived diagnosed the problem and actually we were on the Edingburgh bi pass at 11.15 .the mechanic was great,.polite assured us we would be OK recommended we get the battery newer when we got home.a great guy,would recommend green flag to anyone,being the experience I have… Read Full Review

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★★★★★

“Gomersal. Nigel. ”

Written on: 17/06/2016 by GlitzygranJolou (1 review written)

Flat battery. He came to my rescue. Got me running. Followed me home and fitted new battery. First class service from a first class top gentleman. Thank you so much. Excellent service… Read Full Review

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★★★★★

“Brilliant service”

Written on: 10/06/2016 by Papacolin (1 review written)

I forgot to renew my subscription, despite a reminder. When I belatedly phoned I was welcomed back and I had breakdown cover right away. My lucky day! Later that day I filled my car with petrol instead of diesel - it spluttered and gave up. I phoned green flag (not very hopefully) as I was in Dingwall at the time and I live in Inverness. Within 45 minutes a breakdown car arrived from Bannerman's garage in Tain. It even had a courtesy car on board! Another 5 minutes later I was on my way… Read Full Review

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★★★★★

“Good Service”

Written on: 06/06/2016 by ooSantiago166 (1 review written)

My car is 13 years old and I pay £3.20 per Calendar Month for breakdown. I've been with Greenflag for a couple of years and never had to use them but last week my car broke down and had to ring Green Flag. Totally unprepared I had to google the number and didn't have my membership number the guy at the end of the phone quickly found my details, located where I had broken down and assured me help was on its way. The breakdown truck arrived within 35 minutes and the mechanic spent about 20… Read Full Review

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★★★★★

“complete breakdown”

Written on: 06/06/2016 by anneesaj (1 review written)

Broke down on way back to sheffield from mablethorpe. Was with my child husband and elderly mother in the middle of nowhere . Arrived in 30 minutes arranged a tow truck and were brilliant with my 11 year old who was really panicking.thankyou to the guys I dealt with at gallows wood recovery and thanks greenflag for the updates. We all got home safely… Read Full Review

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★★★★★

“Complete breakdown”

Written on: 02/06/2016 by AdrienOlson222 (1 review written)

Estimated time 1 HR , reached us in 30mins, kept us informed by call/text, excellent service start to to finish, no stress for us Driver was A Goodwin, very professional, we we highly recommend Green Flag, thanks to the whole team, we are totally satisfied with the service provided, annual payment well worth it… Read Full Review

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★★★★★

“Fantastic ”

Written on: 01/06/2016 by Katefromplymouth (1 review written)

Wonderful service. Got out to me within the hour. Spent 90 minutes searching for the problem and then I had to wait a short hour for the bed truck to come. Lovely driver who took me home to Plymouth from London and was cheerful and professional the whole time. Thank you… Read Full Review

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★☆☆☆☆

“Been longer than 3 hours waiting on a busy dangerous road”

Written on: 27/05/2016 by Garry4466 (1 review written)

I'm sitting in my car at moment it's coming up to 3 hours and every time I phone I get same answer roads are busy it's no good enought and he coming after he finished other call out so I think that I will have a good think about next breakdown cover I go with… Read Full Review

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★★★★★

“Excellent service!”

Written on: 17/05/2016 by lightning11 (1 review written)

I have had to call out Green Flag twice recently for starting problems at home. On both occasions they have arrived well within the time they promised. Obviously they give priority to customers who are stranded but are still very punctual for home start. The local garage used,Gallows Wood from Barnetby were extremely good. Courteous,obliging and efficient! Would recommend Green Flag and Gallows Wood without hesitation… Read Full Review

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★☆☆☆☆

“Terrible Service”

Written on: 11/05/2016 by Staffordvq197 (1 review written)

We overheated in our Mitsubishi whilst towing the caravan home on the A55 from Angelsey. We managed to limp to the services and call Green Flag at 16.05 when we were advised somebody would be with us within the hour and either fix the problem or take us, our car and the caravan back home. At 17.30 we were still stranded and nobody had been out, I called them again to check and was told the driver was just stuck in a bit of traffic and would be with us at 17.45. At 18.20 a recovery truck arrived… Read Full Review

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★★★★★

“Can't fault them”

Written on: 06/05/2016 by 221Hutchison (1 review written)

I have twice had to call Greenflag out(via Direct Line Insurance) in the last two weeks. Speed of response and updates excellent and workmanship from the nominated garage mechanics first class. Would certainly recommend… Read Full Review

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★★★★★

“Wonderful service abroad”

Written on: 24/04/2016 by LyndaRees (1 review written)

We broke down in the family car at 10.30 at night on the motorway in France. It had never happened to us before and we expected the worst. Green Flag were fantastic. They paid our overnight accommodation, organised a hire car and even brought our car home for repair. As we were travelling with two dogs this could have been so more problematic. Only improvement would have been to have let us bring the hire car back to the UK! Although we had a tunnel crossing booked, we had to leave the car at… Read Full Review

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★★★★★

“Speedy service with a smile ”

Written on: 10/04/2016 by Cazzacarey2 (1 review written)

Excellent service from initial phone call to getting fixed. Less than an hour and my problem was from home, not at the roadside, so not in danger. Lots of communication pre-arrival too, so I knew exactly what was going on. Have been rescued by GF previously and have similar positive experience. Great service guys!… Read Full Review

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★★★★★

“go green lightening ”

Written on: 09/04/2016 by stuartolowu (1 review written)

I joined green flag , and then went through the reviews , I was like 'OH EXPLITIVE' anyway , I few days later funnily enough I broke down , phoned them , spoke to a person who then said , i'd have to wait an hour to 50 minutes , then the thought of waiting for hours crept into my mind what seemed like seconds , I then got a phone call from the mechanic telling me he was going to be 5 minutes , I know it's not the case every time , but for me it was , after the mechanic had finished (very… Read Full Review

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★☆☆☆☆

“Do not use”

Written on: 07/04/2016 by chEvans277 (1 review written)

I waited for 3 hours yesterday when I had an accident and they still didn't turn up I was on my own and it was dark. This is disgusting DO NOT USE !!!!!!!!… Read Full Review

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★☆☆☆☆

“renewal”

Written on: 01/04/2016 by prconib (1 review written)

have been a customer for three years and have made no claims. with three years no claim discount the quote was 13% higher then if I made a new on line claim. The customer service agent advised that when using on line for quotation it was treated as a new claim and they werent responsible for pricing structure. Lesson check on line before renewing as customer loyalty counts for nothing… Read Full Review

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★☆☆☆☆

“Don't go near green flag”

Written on: 29/03/2016

Had a car break down, I called Green Flag as they are the recovery company for Prudential car insurance. They refused to come out, I was 120 miles from home and could not drive the car. They calmied that the problem I had is not covered by our agreement I knew that I was covered. I checked later on with the Prudential, of course, Iwas covered. IGNORANCE and LAZINESS is what they are about. Don't use them even for free...!!!… Read Full Review

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★★★★★

“Amazing ”

Written on: 26/03/2016

There are no words to express how amazing Green Flag are in an emergency. After over 3 years of membership I had to use their home service, the operators were helpful, caring and very efficient. They organised Manchettes to come out and the breakdown man was also very helpful, caring and very efficient. I have never had to use any breakdown service before, (30 years of driving) and would recommend Green Flag Rescue Plus Breakdown Cover to everyone, well worth the money, great service Highly… Read Full Review

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