Green Flag Breakdown Cover Reviews

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Latest Reviews

★★★★★

“Very happy customer ”

Written on: 18/12/2016 by Karenmcbain (1 review written)

Thankyou to greenflag and particularly the mansfield depot Liverpool whos team drained my desil engine tonight after i put unleaded fuel in they looked after my daughter and i very well i would highly recommend greenflag after the exellent care and attention we have received our car is back to full working order please pass our thanks to the mansfield team of men that helped us tonight… Read Full Review

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★☆☆☆☆

“breakdown”

Written on: 14/12/2016 by alpops (1 review written)

I broke down on a very busy carriage way and was told it was a priority recovery,then received phone call from recovery firm stating they would be with me within half an hour ,50 minnets later received a text from recovery firm stating would be at least an extra 3 quarters of an hour I was freezing cold so was my wife it was a gentleman passer by that eventualy towed me home I am still waiting for recovery firm to contact me to explain or even apologise for taking so long to do absolutely… Read Full Review

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★★★★★

“EXCELLENT HOME START”

Written on: 25/11/2016 by tracyjanewiltonandpatcook (1 review written)

Green Flag was prompt to arrive and kept us informed of his progress to our house. He delivered EXCELLENT customer care. He repaired Mum's cambelt and at last the engine management light has been turned off. He was competent and helpful. He was not patronising and he educated us on the functions of the cambelt. He also gave clear explanations as to what we needed to do next - take the car on a long drive so that the petrol fumes / exhaust would discipate and the battery would be re-charged. A… Read Full Review

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★☆☆☆☆

“Women left stranded for hours”

Written on: 19/11/2016 by Silvalv249 (1 review written)

I have seen seen my elderly neighbour in her 80's and her daughter broken down locally in Benfleet for hours at 2:30 and had just been told they should get help by 4:00. What a fantastic service to avoid… Read Full Review

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★★★★★

“TOP MARKS”

Written on: 10/11/2016

Well what can i say, or more to it not say,Green Flag came on a call out to myself in Chorley , he was courteous ,explained what he was doing as he was doing it, it was cold, but he smiled, and most of all was bang on time. I have only just joined them after many years with another Large breakdown company, who let me down time and again. I hope they keep up the good work as i am well impressed with GREEN FLAG. Well done to that man and thank you for your reassurance. LB… Read Full Review

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★★★★★

“Breakdown Inglemire Lane, Hull. 08/11/16. Ford Focus”

Written on: 08/11/2016 by Paulfarley (1 review written)

I broke down in my 16 year old Ford Focus today 30 miles from home. I have previously been a member of the AA and RAC and this is the first time I've had to call Green Flag out. Phone answered almost instantaneously to a well switched on controller. Response time of mechanic was within the hour. I honestly thought it would be onward recovery home as with previous experiences. The expert, friendly mechanic had the complicated fault fixed within 20 minutes. He was a top bloke ho could not do… Read Full Review

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★★★★★

“Thank you ”

Written on: 18/10/2016 by yvonnehindle (1 review written)

Efficient ,quick rescue on M60 in very busy conditions Safely transported car and me to Blackburn… Read Full Review

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★★★★★

“very professional and friendly service ”

Written on: 13/10/2016 by anneandray (1 review written)

Ive used green flag a couple of times both times staff have been very friendly and professional and extremely helpful excellent service… Read Full Review

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★★★★★

“Excellent Service”

Written on: 11/10/2016 by fijola (1 review written)

Was recovered within 20minutes. Very efficient helpful person who rescued us. Would highly recommend. Thank you… Read Full Review

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★☆☆☆☆

“Dont go near them”

Written on: 23/09/2016 by Nimrod2411 (1 review written)

They recovered car to home,they pushed non running car backwards down an incline. No working brakes, or steering. Car hit gate post. They took no responsibility. Daughters 1st car, written off. Offered her nothing. Direct line and green flag, you are disgusting… Read Full Review

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★★★★★

“superb service”

Written on: 09/09/2016 by Dominaprestige (1 review written)

Wheel bearing failed. man called, assessed job. arranged transport for vehicle and assured us it would be the first to be worked on next morning. It was and after a phone call to us at 10.30am was promptly returned, problem solved and we continued our holiday. professional, friendly and well mannered. Could not ask for better… Read Full Review

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★☆☆☆☆

“Worst breakdown service ever”

Written on: 08/09/2016 by MessiahHughes266 (1 review written)

Told them we was in a 4x4 and head gasket had gone so they sent a technician out who couldn't do anything and now been told we have too wait another two hours for recovery so been 4 hours they say we be out within the hour pure jokers do the job properly or not at all amitures… Read Full Review

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★★★★★

“great service”

Written on: 02/09/2016 by philcritchard (1 review written)

thanks for a great service when i really needed it… Read Full Review

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★★★★★

“excellent service”

Written on: 28/08/2016 by RobScotland (2 reviews written)

My car would not start this morning, so called green flag when they opened at 10am. My issue was dealt with very quickly on the phone by a very helpful and professional telephone service agent. They gave me the name of the company who were to sort the problem and the engineer arrived in a timely manner. I was at home so there was no urgency. He had the car working in minutes and gave excellent advice as to "follow up." I was impressed by his knowledge and customer care. I doubt I could have… Read Full Review

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★★★★★

“They saved my day ”

Written on: 28/08/2016 by Swishy (1 review written)

We broke down on our way to a short break about 150 miles away from home. The car was making a horrendous sound and we were worried that the engine would blow up, at this time we were only about 7 miles from our destination. We were very worried as we were so far from home and also that we had put our dog into kennels so were limited on the time we were away. Luckily we managed to park up at a restaurant and call the recovery, the lady we spoke to was reassuring and advised us that someone… Read Full Review

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★☆☆☆☆

“Do not ever consider joining Green Flag ”

Written on: 20/08/2016 by SB_Manchester (1 review written)

My wife called Green Flag as she could not start her car after finishing work at the hospital. She called Green Flag and a white van came along. The man could not start the car and he suggested it was a faulty battery. She asked Green Flag to replace the battery (we are paying), but to our surprise, Green Flag could not find a battery in their "fleet"! Next morning, my friend called RAC as he has a personal cover, a professional man came along with an appropriate van fitted with all the… Read Full Review

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★★★★★

“Fast efficient response”

Written on: 11/08/2016 by Hugheskd420 (1 review written)

Having a bad back and a flat tyre late at night is not a good idea,An operative arrived in less than 40 mins and despite me having a pile of "junk" over the spare wheel the job was done in no time at all,the telephone staff and the roadside mechanics could not have been more helpful. Great service and real value… Read Full Review

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★☆☆☆☆

“Left by the Roadside”

Written on: 05/08/2016 by I.Worthington (1 review written)

My dad's 3.5 ton van broke down with a snapped cam belt. He phoned Green Flag, they said they would pick it up the following day as he wasn't able to stay with the vehicle and had to go to work. He's been paying for this service for the past ten years. Their chap comes out today, takes one look at the van, groans and gets a tape measure out. He then says it's 6 inches too long and Green Flag will not allow him to recover it. He then gets on the phone for what seems like an age and leaves. My… Read Full Review

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★☆☆☆☆

“Lack of expertise and tools”

Written on: 05/08/2016 by jasba1234 (3 reviews written)

The prospects of Green Flag repairing your vehicle at roadside is practically nil The quality of the diagnostic equipment they use is pathetic. … Read Full Review

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★★★★★

“First Class Service!”

Written on: 31/07/2016 by Rogers187 (1 review written)

I broke down a week or so ago. Green flag were on site within 20 mins, and the driver was very friendly and professional. I don,t know if we were just lucky or what, as I have seen many bad reviews around. I could not find fault with this service. My car was recovered and taken to the garage of my choice. Well done Green Flag, Highly recommend this company… Read Full Review

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