Green Flag Breakdown Cover Reviews

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Latest Reviews

★☆☆☆☆

“Poor ”

Written on: 06/07/2017 by AnneCoffey92 (1 review written)

Had cover for 5 years used 6 times on my taxi.called them today only to be told my taxi not currently coveredby green flag and never had been.never use them again… Read Full Review

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★★☆☆☆

“Cheap but poor service.”

Written on: 19/06/2017 by GaryCD (1 review written)

We took out Green Flag's highest cover bar European cover because the prices were quite low. As a driver of 30 years I was fed up paying the increasingly mega prices of AA & RAC, particularly as many years I never called them out. I was NOT getting much at all for the outlay. When I 1st took out Green Flag I had need of them & the 1st time around the service was quite fast. At a price 150% cheaper than the other two for the same level of cover I was impressed. However last night we broke down… Read Full Review

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★★★★★

“What a service very quick effiecent polite ,the...”

Written on: 17/06/2017 by Jaquelinec1965 (1 review written)

What a service very quick effiecent polite ,the mechanic new his job and got us going in no time absolutely fantastic… Read Full Review

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★☆☆☆☆

“Very disappointing”

Written on: 09/06/2017 by RubyPatton (1 review written)

Waited hours for Green Flag as they were "busy". After being unable to resolve the problem, needed to be towed and was told within the hour. Two hours later with no messages, called them again only to be told at least another half hour or so. Will not renew with Green Flag. AA are a bit more expensive but never leave you this amount of time. First time I have used Green Flag and possibly the last!!!… Read Full Review

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★☆☆☆☆

“Beware cancelling mid-year”

Written on: 31/05/2017 by Huffmantc304 (1 review written)

I have been loyal to Green Flag for years. However I had to call them out for the first time last month due to a puncture (I am unable to physically change the tyre myself). It was not a great experience - I was kept waiting for over 2 hours, with no updates at all. I had to call 4 times to see where the breakdown van was. Today I purchased a car that happened to come with free AA cover for 12 months. I called Green Flag to cancel my cover. I expected a cancellation charge. However, due to… Read Full Review

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★☆☆☆☆

“Totally wrong.. Fuming ”

Written on: 26/05/2017 by Johnnymak71 (1 review written)

How nice of you to leave my wife on her own with a flat tyre for over 3hrs.How would you feel if it was your wife left to wait alone for so long? Useless. NOT impressed with greenflag… Read Full Review

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★★★★★

“Amazing service ”

Written on: 08/05/2017 by Juslady (1 review written)

I had a call out to bedford on the evening of Sunday the 7th may the mechanic was so considerate and caring of a woman on her own who knows very little about cars he made sure I got home safely and is a credit to the company I'd very much like him to know how much I appreciated his help and advice he went above and beyond the service expected… Read Full Review

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★★★★★

“Fast, Response and Secure Communication”

Written on: 06/04/2017 by Casey342 (1 review written)

Had to have a call out today, first time I have ever broken down. Called Green Flag at 08.45 and within 10 minutes had a call advising me of response time, that was followed by a text giving estimated time then a further text with mechanics name and registration. Felt totally safe and happy to see the mechanic who arrived slightly faster than quoted. Thankfully a relatively easy problem solved, great advice, friendly happy mechanic. Telephone operator was polite and helpful too. By 10.20 I was… Read Full Review

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★★★★★

“Top Quality Service”

Written on: 02/04/2017 by geoffoneill (1 review written)

Very Efficient Service. Would Highly Recommend from initial phone call,to arrival of Engineer,Super fast less then half an hour,texts even telling me name of engineer and reg of his vehicle.Very formativs and polite.no Hesitation in Reccomending this company or the Breakdown Service they Supply 10 out 10 Thankyou… Read Full Review

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★★★★★

“Prompt. Courteous. Efficient”

Written on: 01/04/2017 by Matteo1991 (1 review written)

Not only was my flat battery charged, but the cause of the problem was sourced. Excellent service in a non superior way was at hand. I'll have no hesitation in calling out Green Flag if I ever need help. Let's hope I don't… Read Full Review

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★☆☆☆☆

“PTOENTIALLY LEFT 50 MILES FROM HOME”

Written on: 23/03/2017 by SQUIB800 (1 review written)

I HAVE BEEN WITH GREEN FLAG OVER 15 YEARS AND NEVER HAD TO CALL THEM OUT TILL LAST SUNDAY. EACH YEAR I RELIGIOUSLY RING THEM ON RENEWAL TO ENSURE THEY WILL GET MY CAR AND OR BOAT TRAILER HOME IN THE EVENT OF PROBLEMS NO MATTER WHERE I AM. SO- I GET A PUNCTURE ON A SUNDAY AND THEY TELL ME THEY CAN ONLY TAKE ME 10 MILES... REDICULOUS. FAITH TOTALLY SHATTERED..GOING ELSWHERE ON RENEWAL.. HOWEVER, THE TRUCK DRIVER THAT ARRIVED FROM MANSFIELD RECOVERY SERVICES WAS 100% TOTALLY PROFESSIONAL… Read Full Review

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★★★★★

“Excellent service”

Written on: 11/03/2017 by Dolly-Agila (1 review written)

I arrived at work recently to find my rear outside tyre as flat as a pancake. With no spare available, I called Green Flag for assistance. The recovery vehicle arrived within half an hour, loaded my car and we were off to find a Tyre Centre. The recovery person was so polite and helpful making me feel relaxed about the situation and making sure I got to a reputable dealer and had a good deal on my tyre. I cannot fault the service and would recommend both Green Flag and Celtic Recovery to… Read Full Review

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★☆☆☆☆

“to expensive”

Written on: 07/03/2017 by Brownvf416 (1 review written)

dont bother paying the price of there breakdown,way to expensive,if you want good service and price join start rescue or autonational rescue they will send the same recovery agent out to you for a quarter of the price of green flag,a company you want to stay clear of is 2gether breakdow and its sister company 24/7 breakdown read about the bad reviews of this company… Read Full Review

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★★★★★

“rescue after puncture”

Written on: 03/03/2017 by Kai402 (1 review written)

We had a puncture coming off the M5 at junction 13 last Thursday, not too long to wait and the Green Flag mechanic was absolutely magic! He certainly knew his work, was very pleasant to be with, and got us on our way very quickly. Well done once again Green Flag!!… Read Full Review

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★★★★★

“Fantastic Service!”

Written on: 03/03/2017 by grandma.002 (1 review written)

Broke down in lancing, half an hour later (speedier than anticipated)we were in the hands of a brilliant mechanic. We ended up getting a courtesy car to continue our journey to Derby. The mechanic form Westbourne garage turned it from a dreadful experience into a manageable event, all thanks to him and Green Flag, can't top that… Read Full Review

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★☆☆☆☆

“inept ”

Written on: 27/02/2017 by wolfman46 (1 review written)

with green flag told 3 hours to come out… Read Full Review

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★★★★★

“OUTSTANDING customer care”

Written on: 16/02/2017 by 302Gorman (1 review written)

Green Flag was prompt to arrive and kept me informed of the progress via Text, also arrived before the estimated time. He delivered an OUTSTANDING customer care, He was very polite and experienced as well as supportive you can’t ask for more than that, well done. Green Flag in this occasion you deliver what you promise… Read Full Review

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★☆☆☆☆

“6 hours of wait on motorway”

Written on: 02/02/2017 by 56Keith (1 review written)

The most baddest company i hve ever come through... I am standing on m69 motorway and waiting for Recovery frm last 6 hours and they keep sending me locations and keep saying we couldn't locate u. Pls dont waste ur money on green flag get aa... They r far more better then this service… Read Full Review

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★★★★★

“very good”

Written on: 29/01/2017 by benjerimil10 (1 review written)

The service was excellent, the young man was so helpful, and polite, a credit to green flag… Read Full Review

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★★★★★

“Very happy customer ”

Written on: 18/12/2016 by Karenmcbain (1 review written)

Thankyou to greenflag and particularly the mansfield depot Liverpool whos team drained my desil engine tonight after i put unleaded fuel in they looked after my daughter and i very well i would highly recommend greenflag after the exellent care and attention we have received our car is back to full working order please pass our thanks to the mansfield team of men that helped us tonight… Read Full Review

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