AA Breakdown Cover Reviews

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Latest Reviews

★☆☆☆☆

“Avoid at any cost, do not use.”

Written on: 27/07/2015 by Glenhua (1 review written)

Unfortunately due to a engine management light flashing, I had to call on the AA breakdown for help. The serviceis ok, But the price isn't right. They claimed the labour and service is cover in membership fee. But the fact is they try to get every penny out off your pocket. I had ignition coil went off, AA come and replaced without consult me, after I checked, I was told an after market ignition coil is coat me £57.5. My car is Renault and the after market ignition coil is less than £20.0… Read Full Review

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★★★★★

“Fixed the Car on the Road Delighted ”

Written on: 20/07/2015

Myself and my husband felt the car go sluggish on our way home from Dublin and what sounded like the fan going 100 miles an hour managed to get the car safely in off the road to Junction 14 Mayfield the AA arrived within the hour to us after a bit of confusion as the where we were. The oil pressure switch had went in the car and AA man couldn't believe our luck that he had one in the van. He changed it straight away and then we had to replace all the engine oil we lost which was every drop but… Read Full Review

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★☆☆☆☆

“An absolute shambles! Avoid at all costs!!”

Written on: 16/07/2015 by Alexpricedavies (3 reviews written)

First of all,I'm annoyed I have to give them 1 star. I shouldn't have to give any!! My husband has broken down less than 10 mins from our house.The front wheels of his BMW have BUCKLED.Called the AA as hes member (won't be any more by first thing in the morn!!) This was at 10PM.Stressed to them that although it's policy to send a van from first,it's pointless. Please send a flatbed. The operator agreed...Yet TWO VANS LATER my husband us still by the road side. Promised on the 3rd attempt that… Read Full Review

The Aa's Response to Alexpricedavies's Review

Written on: 16/07/2015

Hello, we are sorry to hear you're unhappy and do hope that you have contacted us to address your dissatisfaction. If not, please get in touch via our website at your earliest convenience.
Kind Regards, the AA.

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★☆☆☆☆

“An absolute shambles! Avoid at all costs!!”

Written on: 16/07/2015 by Alexpricedavies (3 reviews written)

First of all,I'm annoyed I have to give them 1 star. I shouldn't have to give any!! My husband has broken down less than 10 mins from our house.The front wheels of his BMW have BUCKLED.Called the AA as hes member (won't be any more by first thing in the morn!!) This was at 10PM.Stressed to them that although it's policy to send a van from first,it's pointless. Please send a flatbed. The operator agreed...Yet TWO VANS LATER my husband us still by the road side. Promised on the 3rd attempt that… Read Full Review

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★☆☆☆☆

“Disgraceful at Best! ”

Written on: 13/07/2015 by 1993Leonard (1 review written)

No courtesy car just because I wouldn't buy a battery off them when they attended to my breakdown, even though I pay for it as part of my breakdown package! … Read Full Review

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★★★★★

“vehicle breakdown in Ireland”

Written on: 11/07/2015

The suspension broke on our car and had to be towed into a garage. The AA were remarkable in their attention to our problem. arranging a taxi to hire car depot, hotel and flight home. Our car arrived home by transport just 2 weeks later. They kept us informed and reassured at all times. Exceptional service. Will always stay with the AA… Read Full Review

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★☆☆☆☆

“Rubbish”

Written on: 05/07/2015 by Meierog1952 (1 review written)

I had my car insurance with AA, I have emailed and wrote a letter asking for my no claims discount. I have had no response from them my advice keep away… Read Full Review

The Aa's Comment

Written on: 06/07/2015

Hello, we are sorry to hear you're unhappy with this, emails can take up to 5 working days to be replied to. If it has been longer than this we do hope that you have contacted us to address your dissatisfaction. If not, please get in touch via our website at your earliest convenience. Kind Regards, the AA.

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★☆☆☆☆

“6 HOUR WAIT”

Written on: 02/07/2015 by Kamari6 (1 review written)

I rang AA at 1:30 pm my van break down in west horsely near guildford they said recovery coming in 2 hour time. the aa recovery guy turn up at 19:30 pm. rubbish service soo disappointed from AA. STAY AWAY FROM AA SERVICE PROVIDER… Read Full Review

The Aa's Comment

Written on: 03/07/2015

Hello, we are extremely sorry to hear about the delay you experienced and do hope that you have contacted us to address your dissatisfaction. If not, please get in touch via our website at your earliest convenience. Kind Regards, the AA.

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★★★★★

“Satisfied Customer!”

Written on: 29/06/2015 by duMacMillan392 (1 review written)

Unfortunately due to a flat tyre I had to call on the AA breakdown for help. I have no complaints with the service I received. I was told I would have someone with me in half an hour, which I did. The AA man removed the nail and did a temporary repair and gave me advice regarding speed and distance restrictions before I got my tyre replaced. Many thanks for your help and getting me back on the road!… Read Full Review

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★☆☆☆☆

“Really disappointed with the service.”

Written on: 28/06/2015 by Letiss (1 review written)

I called the AA at 10.22 I was on the M5 broken down in a vunrable position with a 2 yr old. The call handler took my details and informed me that someone would be with me within the hour, great I thought help was on its way. At 10.29 I was sent a text to say that the aa patrol would be with me by 10.45. Amazing I thought, that was brilliant my 2yr old and I were going to be in a safe place really soon. Because at the moment we were on a bridge just the other side of the crash barrier and he… Read Full Review

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★☆☆☆☆

“fail to listen to the customer”

Written on: 27/06/2015 by Jazlynnp332 (1 review written)

i over the years have had breakdown cover and insurance cover.the insurance was a joke .tried to charge me over £850 for cover .i have maximum no claims and am 55 years old .they tried to say that the cover had to start from scratch as it was over a year since my last cover. this was wrong as i pointed out.i called to my local insurance office and on production of my no claim got a quote for £300 they said the aa where in the wrong .so i called them back and guess what after i kicked off… Read Full Review

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★☆☆☆☆

“Disgusted, Daylight Robbery”

Written on: 19/06/2015 by KBurton9 (1 review written)

What does it say about the leadership of an organisation when the so called trusted Brand of the AA is in tatters - just take a look at these reviews before you think of spending a penny of your hard earned money. I signed up in full last year at a cost of £120 paid in full (no recurring monthly payments or bank details given) This morning I see the AA had charged the card I used to purchase original premium with, wait for it, with a 100% price increase!!!! £240 for breakdown??? Wake up! Oh… Read Full Review

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★★☆☆☆

“Two and a half hours wait!”

Written on: 18/06/2015 by AryannaBlevins (1 review written)

Alternator went while on A66 Toe truck took 2 1/2 Hours to arrive. Not pleased :-(… Read Full Review

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★☆☆☆☆

“BEWARE BREAKDOWN COVER”

Written on: 12/06/2015 by JamarcusMcHugh58 (1 review written)

Having tried to upgrade to Family Membership twice and paid twice it appears that out of 400 days approx my daughter was only covered for 40!! They very cleverly do not include dates on their letters just when the membership starts, not the period it covers, be warned and be aware… Read Full Review

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★☆☆☆☆

“BEWARE BREAKDOWN COVER”

Written on: 12/06/2015 by JamarcusMcHugh58 (1 review written)

Having tried to upgrade to Family Membership twice and paid twice it appears that out of 400 days approx my daughter was only covered for 40!! They very cleverly do not include dates on their letters just when the membership starts, not the period it covers, be warned and be aware… Read Full Review

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★☆☆☆☆

“BEWARE BREAKDOWN COVER”

Written on: 12/06/2015 by JamarcusMcHugh58 (1 review written)

Having tried to upgrade to Family Membership twice and paid twice it appears that out of 400 days approx my daughter was only covered for 40!! They very cleverly do not include dates on their letters just when the membership starts, not the period it covers, be warned and be aware… Read Full Review

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★★★★★

“absolutely spot on”

Written on: 12/06/2015 by Gentry288 (1 review written)

After phoning AA to report our breakdown was given time of 40 minutes for assistance the man arrived exactly 40 minutes, he was unable to fix it and arranged a tow truck which arrived after only 10 minutes was then taken to a garage of our choice.i give the AA 10 out of 10… Read Full Review

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★★★★★

“Assisted today by AA. Very swift service. Very...”

Written on: 09/06/2015 by Samarap306 (1 review written)

Assisted today by AA. Very swift service. Very professional Very knowledge about the car. Saw me safely home and sorted out the problem Definetly recommend AA. Many thanks… Read Full Review

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★☆☆☆☆

“Keep away”

Written on: 02/06/2015 by mcclaine (1 review written)

I had breakdown repair cover which should cover the repair costs up to £500 but it never happened. During the whole year my car broke down twice two different occasions and AA engineer did everything he could not to pay out. I have ended up paying expensive AA breakdown repair cover and also garage bills even though they should have been covered under policy. Keep away don't pay them a penny. Doesn't worth. They talk Terms and condititons when it comes to claim. … Read Full Review

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★☆☆☆☆

“DO NOT USE THE AA”

Written on: 29/05/2015 by avoidtheaa (1 review written)

Waited two hours by which time I was freezing ..AA didn't turn up ended up asking a relative for a lift home and left car behind… Read Full Review

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