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| Quality of service | 5/10   |
|---|---|
| Quality of food | 8.5/10 |
| Value for Money | 8/10 |
| Reviewer Rating | 6/10 |
| Overall Rating | 4.3/10 |
Full review by
J Pelan
on 15th Jun 2008
User Rating : 2
Respect :
0
Good Points: The decor, food & staff knowledge of product is very good. The fresh seafood sold at the front of the building is an added bonus when available, with very reasonable prices.
Bad Points: The location is a low point. The general area is not the nicest part of Belfast. Some staff did not handle complaints to my satisfaction and I felt there was a strong sense of urgency to finish my meal quickly being placed upon me.
General comments: Recently visited the restaurant with a friend who previously had made a complaint to the manager, regarding the freshness of some oysters. This had apparently had had a lasting effect, as we where told that no tables indoor where available, which did not seem to be the case. We where told we could sit outside and pay for the meal upfront. This was not a situation that I was happy with and indeed brought this to the attention of a member of staff. The worst customer care I have ever received and I personally will never eat there again. Such a shame, as the food indeed is excellent.
J Pelan's review and ratings | 182 words
Review by
zjfizz
on 20th Jan 2007
User Rating : 10
Respect :
0
The Mourne Seafood Bar in Belfast offers a friendly almost pub environment, with fishmongers in the entrance selling very fresh fish. The fishmonger was well informed and prepared the fish we bought.
The restaurant was homely with a pub environment. The staff were helpful and well informed. The menu is changed daily. The food was wonderful. Fresh food cooked well.
I can't compliment this restaurant enough. It was a wonderful experience eating such wonderful food in such a wonderful env ...
zjfizz's full review | 107 words
