Cafe Rouge Reviews

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★★☆☆☆
2.0 / 5
23% of users recommend this
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  • Quality of service

  • Quality of food

  • Value For Money

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Latest Reviews

★☆☆☆☆

“fix price menu”

Written on: 30/09/2014 by CarissaMcCall57 (1 review written)

mistake selecting the fix price menu , very disappointing food was edible , watery sauce on the pasta, not buttery. avacado and bacon salad- bacon anaemic- chicken in bread crumbs with roasted new potatoes and herby salad turned out to be , chips, watery salad, iceberg lettuce a few tomatoes and sliced radish ? Service was fine and food served quickly , Food quality on fixed price menu disappointing… Read Full Review

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★★★★★

“This is a review for: Cafe Rouge LAKESIDE”

Written on: 08/04/2014 by Louise88U (6 reviews written)

I absolutely adore this restaurant. The staff are so pleasant and not at all annoying (asking hows your food while you have a mouth full). They notice you as soon as you give them eye contact, very quick service. The food is always done well. This is the only restaurant in Lakeside that is worth going to, just because of the amazing service… Read Full Review

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★☆☆☆☆

“Rubbish staff”

Written on: 15/02/2014

Woking restaurant, only our table of two and two others were occupied. Service was slow with most of the staff standing around talking and doing nothing. Our food was up on the pass for about 10minutes before we had to shout at the staff to get it, the poor chef had dinged the bell about 4/5 times but they were too busy talking about somebodys party that they were going to that night. Salad had wilted, pointed this out to the 'waitress' who simply shrugged her shoulders, she said we could… Read Full Review

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★☆☆☆☆

“service food value”

Written on: 19/01/2014

had booked it was not logged. mains served as starters being taken away. assorted desserts, not as stated on menu, chicken breast was pieces. will not be going again. waitress did nothing when complained… Read Full Review

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★★★★★

“Nice cafe/restaurant”

Written on: 27/12/2013 by mike75 (11 reviews written)

We spent a really nice evening at Cafe Rouge last week. The food was great and the decor was very beautiful.I would definitely go back… Read Full Review

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★☆☆☆☆

“Appalled”

Written on: 15/12/2013

I have regularly dined at Café Rouge throughout England. Yesterday evening my friends and I reserved a table at Café Rouge London, Holborn ( Kingsway) where we ate for a birthday celebration. Waiting staff virtually ignored our table; we continually had to ask for service. The waitress was almost rude when we did so. We were not informed of items not available on the menu until we ordered. Food was poorly plated and I had to wait 10 mins for a steak knife to eat my meal. We asked for drinks… Read Full Review

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★☆☆☆☆

“Conned by Nectar voucher offer”

Written on: 27/09/2013

I bought vouchers via the Nectar card scheme for Cafe Rouge. I used a couple a few weeks ago and all was fine. Yet when I went to pay with them at the Basingstoke branch this Wednesday they flatly refused to accept them as my friend and I had had the set lunch. The voucher does not state any exceptions.I have since contacted Nectar who say that categorically they should have accepted the vouchers. Not only would they not accept the vouchers but they were very rude about it as well. While the… Read Full Review

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★★★★☆

“I am a regular visitor to the Cafe Rouge Ruislip and...”

Written on: 08/05/2013

I am a regular visitor to the Cafe Rouge Ruislip and always book the same table. I like the friendly atmosphere and the staff are all very efficient, friendly and helpful. Yesterday, May 5th, our waiter Valon looked after us very well, and we were happy with the service. … Read Full Review

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★★☆☆☆

“Worthless Offers”

Written on: 18/04/2013 by PauloMS (1 review written)

Last evening I took my wife for dinner at our local Café Rouge because they'd e-mailed me a '25% off food' special offer. First we wait for ages for service.....then we're told that the 25% off offer doesn't apply to their set menus (NB. not specials, these are their normal printed table d'hote menus). Then when my wife cleverly produces a TESCOCARD £10 voucher, we're told that this doesn't apply to the set menus either.... So do these people really want our business? Clearly not… Read Full Review

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Tutts246's Response to PauloMS's Review

Written on: 04/07/2013

Cant you read the Terms & Conditions? They very clearly state the discount offers aren't applicable to Set Menus which are also exempt from the Tesco Clubcard deals.

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★★★★☆

“Mostly good but too variable”

Written on: 24/02/2013 by Ray_London (9 reviews written)

I have had some very good meals here and experienced some excellent service, especially at the Canary Wharf and Covent Garden restaurants. The menu is changed periodically although it can be disappointing when a dish you have enjoyed is no longer offered. However, at the Leicester Square Restaurant, one of the waiters was clearly put out when I asked for another table (of which there were plenty) and so I promptly left (for the Covent Garden branch). Another issue was with the Gourmet Society… Read Full Review

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★☆☆☆☆

“Appalling food, surly service”

Written on: 17/02/2013 by mountsnowdon (1 review written)

Service at Dulwich branch throughout was ill-mannered and surly. Main course of chicken and bacobn salad was inedible - chicken very over-cooked & tasted like rubber.When I sent it back service went from rude to downright hostile. Will never eat there again!… Read Full Review

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★☆☆☆☆

“Not even worth a star!”

Written on: 26/01/2013

Worse experience ever at Cafe Rouge O2 Arena. First arrived and asked if they had highchairs for my 2 years and 9 months old - the reply was a simple yes and we were left to go and get them ourselves. We ordered the food and after 20mn, we had to ask when it would arrive. We were told that it was coming. Another 15mn wait and still nothing - despite the restaurant being half empty! Then, to top it off, a couple just turned up and asked to have a bottle warmed up for what looked like a 3 years… Read Full Review

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★☆☆☆☆

“Poor service terrible food”

Written on: 28/12/2012 by zchrsto (1 review written)

Just had one of the worst meals ever at Cafe Rouge 02 Arena. Drinks did not arrive until I asked the waiter for them 25 mins later beer was warm and mulled wine cold as had probably been standing on the bar for that long food arrived after 40 mins and was nothing special kids left most of theirs and I had roast chicken but tasted like mushed cardboard as did the stuff they call fries would not go to any of these restaurants again they must all be the same rubbish… Read Full Review

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★★★★★

“Cafe Rouge - Ruislip”

Written on: 17/12/2012 by TonyUxbridge (1 review written)

6 of us went to Cafe Rouge at Ruislip this evening. We could only manage Starters and a Main Course, and we had quite a selection of different things from the main menu. The service was very good, and the food was excellent - what more can I say? We'll be back regularly… Read Full Review

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★☆☆☆☆

“lost their way”

Written on: 06/12/2012

start with the positives, sorry just one, had excellent waiter We like our bread and butter, it usually makes an excellent starter, not this time. Soft pallid sliced baguette with two foil wrapped butter pats, it shouted at us beware of whats to come. My wife had poulet breton as a main, when it arrived we all looked for the chicken, eventually found, four small strips of chicken swimming or partially submerged in the pool of sauce they were similar in size to the awful french frites we… Read Full Review

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★★★☆☆

“Need to up their game, not just their prices....”

Written on: 10/11/2012 by huddsman (2 reviews written)

Café Rouge Leeds - I was the lucky recipient of £50 worth of Love2Shop vouchers, so decided to spend them at Café Rouge with a friend. Since my last visit, the prices do seem to have gone up, in particular the wines. No matter I thought. I ordered the deep fried camembert for starter, lemon sole for main and had the desert trio with liquor coffee for desert. The deep fried camembert was very appetising with just enough and a small leaf salad. Then onto the next course, and this is where… Read Full Review

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★☆☆☆☆

“Don't go there!”

Written on: 03/09/2012

Very poor service. The food arrived before there were drinks or cutlery on the table! We ordered Salade Nicoise au Thon (tuna). It arrived with no tuna or anchovies! Sent it back and when it came back there was still no tuna. Spoke to manageress who told me a Cafe Rouge Salad Nicoise with Tuna does not have tuna in it ! What a joke. We walked out without paying....don't go there!I then left feedback on their website and was told there was a fault on the menu. So why didnt they tell their staff… Read Full Review

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★★★★★

“Excellent service”

Written on: 17/08/2012

My husband and I had such a good experience at the new Cafe Rouge in Maidstone that I felt I needed to write a review! The staff were so pleasant and helpful and nothing was too much trouble. Our food was delicious and we look forward to going back again soon. We would recommend this Cafe Rouge to anyone who wants to eat out in this area… Read Full Review

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★☆☆☆☆

“Rude, unhelpful, obnoxious staff”

Written on: 19/07/2012 by ladylunch (1 review written)

My friend arrived and asked it was okay to just order drinks as it was lunch-time ish, the waitress said it would be finne and so my friend got a table and a hot chocolate. However, I arrived a minute or two after and asked at the bar if I could order a coffee and I was told 'No'. He then asked if I was going to order food which I wasn't and he then barked that the restaurant was full and it was not possible. I pointed out that my friend was at a table and had been shown a table and had been… Read Full Review

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★★★★☆

“Nice but a little overpriced”

Written on: 01/07/2012

I like French food, I like European food, it is much better than anything Britain produces and although Cafe Rouge is not the best restaurant I have been too and I did not rush back, it is a chain I would trust and use. Service is quite frankly second to none and whether you want just a coffee or an entire meal, Cafe Rouge is perfect for both. I recommend using Taste Card to get 50% off/2 for 1 The Baguette Poulette is very good. Next time I would like to try some of the petit plats, they… Read Full Review

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