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Written on: 23/12/2014 by Tabitha1967 (1 review written)
Fellow Venus 2 A3 Large Office Laminator Amazon price: £204.05 Lyreco price: £464.40 This isn't a mark-up, it's a heist. I honestly cannot imagine how a sales rep for the company could possibly spin this into a foregone conclusion, although they'd no doubt give it a shot. It's what you might call a recovery price; a price company's tied to Lyreco will pay to make up for the bargains they believe they are getting for other items. A truly sad state of affairs… Read Full Review
Written on: 27/10/2014
LYRECO - This company seems to forget that the small business owner is their bread and butter. Due to Lyreco’s ink cartridges I had to bin a very good printer. It wasn’t until I was forced to dump the printer after the Lyreco ink cartridge leaked all over my office desk, my office carpet and all over me that they decided to inform me that they could have replaced the printer. However, for this to happen I was expected to keep hold of the printer after having ink spill all over my office… Read Full Review
Written on: 24/04/2014 by Regankx438 (1 review written)
These 3 words are op opposite to how lyreco operates. They don't trust people and they bully them.they won't change to adapt to current market they're too greedy and have too much overheads. Their business hasn't grown for last 7 years and is in decline. Their ethos is close to 0 and stress is first thing you'd feel from day 1 as an employee. Bullying all way long… Read Full Review
Written on: 11/02/2014
Well said this is EXACTLY how they operate. I worked for them for several years between 2000-2010 and also won 'VLP' sales award in that time. An award not even known about outside of the company yet they rave on like it is winning an Oscar while you are there. Have seen staff bullied also in field sales. They bullied me. HR did nothing. Not a nice place at all and high staff turn over… Read Full Review
Written on: 03/09/2013
It's all well and good customers being happy but staff that's another question maybe you should think if them a little more multi-million pound company and have no facility to help them out in a crisis what a joke, someone ought to teach them happy employees make for happy customers!!! And no I am not an employee just know how badly a few are treated!!! It wouldn't let me leave no stars… Read Full Review
Written on: 14/03/2013
I love Lyreco. No delivery charges, no min order value and its your tomorrow or yours free! I've never had an invoice query or any back orders. My delivy driv puts the goods where I want them put and my rep keeps me posted on what's new. Best of all though is I'm thanked for my business every month and my rep proactively looks at ways to save me money by offering discounts nd other product offerings. Price is extremely competitive Service is exemplary No hassle ease of ordering… Read Full Review
Written on: 19/10/2012 by dme007uk (1 review written)
i know for a fact competitors write dodgy reviews on here , ive been using Lyreco for several years ,their reps undergo some of the best professional sales training in the country , hence why their sales guys are always being head hunted ! i know because ive tried , in vain to recruit one of their guys into my company ! Always very professional , excellent prices and the only company with dedicated account managers… Read Full Review
Written on: 04/04/2012
Having worked in both the Corporate & Dealer market I can honestly say Dealers are the way forward. A key point being that the majority of dealers will buy products together which vs the Corporate Stationers gives them much better buying power. The service form a dealer is much more personal, you are not just another number but an integral part of their business which more often then not means they will bend over backwards to help you in any which way they can. We know use our dealer (Jamie… Read Full Review
Written on: 24/03/2011
Will never use again, very pushy sales rep, prices quoted weren't honoured and promised credit notes took ages to arrive after constant calling. She even told us the company we were using had just gone bust!! 1st rule of a sales rep - NEVER insult off the competition. We are still using that company who are both efficient and honest, something Lyreco will never be accused of… Read Full Review
Written on: 12/01/2011
Beware beware lyreco make thier sales people work on a 48% margin otherwise they do not get commission so prices are high. They suck you in with low prices and push them up gradually. They only discount the items you use regually so when you purchase anything else you pay highly inflated prices. I would never use this company again… Read Full Review
Written on: 07/07/2010
Lyreco are an amazing company to deal with. Their service is 2nd to none. When the account manager called he made lots of statements about being 'best in industry' (B.O.S.S) and having environment awards (Gold Green Apple) and guaranteed to beat my Local supplier I had used for years. Needless to say he was 100% correct and honest. We had a great meeting where he showed me a 50% saving and it was a matter of minutes to set up the account. Any other products I need non core I phone him for and… Read Full Review
Written on: 18/05/2010
We started using Lyreco when their Rep called around with some good offers. The deliveries are always good and the driver will bring heavy boxes into the office for us.
Then I ordered something from the book that has no prices in it....my god ! No wonder they don't put prices in ..a real rip off. Our Rep gave me a credit but the principle is all wrong , and then after about 9-10 months I noticed that even my discounted list was creeping up back to more than my old supplier who had held… Read Full Review
Written on: 29/10/2009
Australian lyreco is the Worst office supply company ever, rude, even after explaining the situation 5 times they still have no idea. worst ever… Read Full Review
Written on: 30/04/2009
Lyreco are terrible they look good as they supply some of the biggest companies in the world but really if you look into it more closely they are not as good as they seem.
they offer good contract prices but on many occasions you pay retail for items not on your contract list and alot of there retail prices in the catalogue are inflated so they can still offer discounts out of there catalogue and still make a good profit. they switch sell for items where they are selling below cost to a more… Read Full Review
Written on: 30/04/2009 by steverobinson0 (34 reviews written)
My experience of using Lyreco is very positive. Prices are very competitive and delivery is reliable. Goes without saying that the product range is vast. We have a new account manager who is very proactive and regularly updates me with news of latest offers and promotions… Read Full Review
Written on: 11/07/2008
Pleasure to deal with Lyreco. Always next day delivery and no hidden charges. We saved 30% on our total office products spends compared to our previous supplier!… Read Full Review
Written on: 13/06/2008
Next day delivery free of charge with no hidden charges. No problems returning. Good range of products, never out of stock and very friendly sales staff and the delivery driver who was very helpful.
Can order online or via my Sales Rep… Read Full Review
Written on: 29/05/2008
I've used a number of different stationery companies and Lyreco is the best of them.
The orders always arrive on time, I've never know anything out of stock and there's no hidden charges.
You do have to watch that you agree the best prices with your account manager as some of the 'book' prices are a little expensive… Read Full Review
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