written by charlottesiouxsie on 20/05/2023
Arrived at Thorness Bay, was told they didn’t have my booking as I booked via a Sun Holiday. Then was directed to the caravan via a map and couldn’t find it to then find out it’s a chalet which was tiny. Went back to complain as it was too small for our needs. Had to pay to upgrade to a caravan. Arrived in the caravan and it was filthy cobwebs all over. Couldn’t park anywhere near the caravan. Fish shop was shut the whole time and it’s in the middle of no where. Wouldn’t recommend and staff weren’t friendly only the children’s entertainers
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