This Is Travel www.thisistravel.co.uk Reviews

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Average Ratings for This Is Travel www.thisistravel.co.uk

  • Ease Of Navigation4 stars
  • Value for Money4.5 stars
  • Overall rating4.5 stars

 

1 Review For This Is Travel www.thisistravel.co.uk

  • old fogey Rank: Lance Corporal 4th Dec 2008

    Reviewer rating: 4.5 stars


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    Good Points: My holiday was to Cyprus on 5th November 2008.
    Having decided where and when I wanted to holiday I checked on the web to find the best prices. This is travel beat the price that I could get by booking Flight, Hotel & Car hire independently.


    Bad Points: Perhaps they could ask customers to advise receipt of emails?


    General comments: When I booked the package I received an email with details of the components I had booked. Unfortunately before I took the holiday I changed my Broadband supplier. They, the old supplier, cancelled my email address and so I was not receiving emails on my old address. This was the address that I had given to thisistravel to contact me. Foolishly, I took my printed copy of the original email to the airport. No problem here. I got onto the flight and eventually arrived in Paphos, Cyprus. At this point I realized that I didn't know who was to supply the hire car. Perhaps I had been sent an email that didn't arrive?
    I found a UK telephone number on this original email and called it from the airport. Quite quickly I got through to a lady who promised to call me back ; on my mobile, in a few minutes. After about seven minutes she did as she had promised, gave me directions to find the appropriate people and told me if there was any problem to call her again. There were no problems. Everything went smoothly after this. I would not hesitate to use this company again and can certainly recommend them from my own experience.