I recently went to the Philippines as I did loads of research before I booked one of my flights with Cebu Pacific. I have to admit, I read all the reviews on here, and felt like I shouldn't book any of my flights with them. I was taking a total of 5 flights, 4 of which I booked with Philippine Airlines. The last flight I had no choice, so had to book with Cebu. I guess it depends on the flight you take, but for me, it was perfectly fine. Basically like Easy Jet. We didn't encounter any problems, in fact our others flights with other airlines had delays, and this was the only flight that left on time. Would I book with them again? I think I would, but would allow some time just in case it was delayed. As its quite common in the Philippines for flights to be delayed.

It is almost the way I reviewed PAL. Not good but also not bad. There were not much entertainment but we had fun games. The food is not free but it is also very delicous. Seats are fine. And landing is smooth.

Our flight was on time unlike PAL flights. When we boarded, the flight attendants were smiling. Service was good. Though there was no free meals considering its a budget airline. The Airplane was new and clean. We arrived 30 ahead of ETA. Cebu Pacific is a nice airline.

Flew ICN (Seoul, Korea) - MNL - ICN at end of Jan.

Was quite nervous of using Cebu Pacific having read several negative reviews of them, And I'm very glad I did "have" to go through them as, from my experience, they were excellent!

For starters, they cost about 120,000KRW per person less than the other carriers for the return fare. You are unable to book their Korean flights through the website (which may have been a blessing as this seems to be where lots of the complaints arise!), but it was a simple case of phoning their office in Seoul (the staff were friendly, helpful and could speak English) and then transferring the money to their bank account and they acknowledge this and send you the eticket- all within an hour!

As for the flight itself, we were delayed an hour leaving Korea but this was NOT Cebu's fault- a snowstorm blew in when we were meant to be departing and it meant we had to be de-iced at the end of the runway and wait for it to clear slightly! They even made up for it slightly as we landed over half an hour early on the return leg from Manila.

The plane on both legs looked pretty new and was tidy and simple on the inside. The flight attendants were helpful and cheerful. There was also a free cold and hot drink and hot food on both flights, which was totally unexpected. The food was nothing to write home about, but it was edible and the fact we got anything was great as you certainly don't get that on budget airlines in Europe!


All in all, my worries about the flights being heavly delayed or cancelled and me struggling to get my money back were totally unfounded and Cebu Pacific were actually one of the better airlines I've been on (and I've been on many in both Asia and Europe!).