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Written on: 27/02/2016 by raydunn05 (1 review written)
Visited the newly opened Morpeth branch with my wife and two teenagers to enquire about a cruise/city break combined holiday. The representative was a bubbly, enthusiastic lady, who went to every effort to supply us with every peice of information we could need. In comparison with visits to other agents in the town we were made to feel inportant and experienced a real 'holiday' atmosphere to the extent that we were shown internet footage of potential cruise ships. We have been added to the… Read Full Review
Written on: 14/06/2014 by JayceLewis (1 review written)
We booked a holiday through Love Holidays and they organised for Hays Transfers to pick us up from the airport in Turkey and take us to Bodrum Park Resort in Yalicific (?) and also for the journey back to the airport at the end of the holiday. There was a very smart mini bus waiting for us outside the airport with a very friendly driver and a guy helping put your cases on. There was also an English speaking representative. Because we were going in the opposite direction to the other guests… Read Full Review
Written on: 13/08/2013 by BinaVara (1 review written)
It was the first number i called and had no need to call any other from the giant list I had compiled. From the moment Colette answered, her mannerism made you feel excited at finding our perfect break!! She was mindful of our requirements and said that she would be in touch. She was immpecably punctual with her return calls and helped to give us a great deal. A 'real feel good' factor! I will definitely be coming back in the future and will recommend to others as the customer service was… Read Full Review
Written on: 06/01/2011
I HAVE ALWAYS USED RETAILS SHOP TRAVEL AGENT SO WHEN I FIRST BOOKED THROUGH HAYS I WAS QUITE UNSURE OF WHAT TO EXPECT AS I HAVE READ SOME VERY MIXED REVIEWS. I BOOKED THORUGH ONE OF THE HOME WORKERS AND TO BE HONEST SHE WAS VERY HELPFUL INDEED, THEY GO THAT LITTLE BIT FURTHER TO HELP YOU AND YOU CAN CONTACT THEM PRETTY MUCH ANY TIME OF THE DAY SHOULD YOU HAVE QUESTION OR QUERY. I FIRSTLY BOOKED A HOTEL THAT SHE OFFERED AND IT WAS THE PRICE THAT GRABBED MY ATTENTION SO I BOOKED IT, LATER I… Read Full Review
Written on: 06/10/2010
DO NOT BOOK WITH THIS COMPANY!!!!!!!!
I have written a review on anything before but felt that i should let everyone know what a con this company is!!!!!I booked a holiday on line, after having put in my card details and pressed CONFIRM BOOKING it said we will call you to complete your booking. When they eventuly called me back they told me that the holiday i had booked had gone up £30 each and that I had to pay ANOTHER £30 each to take a case each and another £15.00 to add inflight meals… Read Full Review
Written on: 20/09/2010
Excellent service, very knowledgable sales staff, Have used before would use again. Good Discounts available if you ask!
Highly recommended - liked the fact they call you back aswell.
… Read Full Review
Written on: 19/08/2010
was booked through kiss flights to greece they phoned me before it was anounced that the kiss went under and sorted me out a new flight only cost me an extra £123. the staff were fantastic and werry pleased with the service. they even allowed me to come down the next day and pay cash for the new flights. and they helped me to fill out the caa form as well… Read Full Review
Written on: 18/08/2010
i booked a flight to zante on monday 16th august for sunday 5th september 4 adults 1 child and one infant, i got a phone call tuesday tea time saying that kiss flights had gone bust, i was gutted, i was told to go to shefffield office this morning which i did and was dealt with by a lovely young lady by the name of laura who managed to sort another flight out for us for the same day, ok it cost me another 240 pound and as i live in manchester the nearest office would of been bolton but i wasnt… Read Full Review
As rated by our community of reviewers
" Lots of great last minute deals! " Read More
" Good service " Read More
" Easy, reliable and efficient service. " Read More
" Unresponsive & uninterested " Read More
" First but not last holiday with Sunmaster " Read More