Wizzair Reviews

Click here if this is your business
★★☆☆☆
1.7 / 5
23% of users recommend this
Click here if this is your business
  • Flight on time?

  • Customer service

  • Comfort on flight

  • Quality of Entertainment

  • Quality of food

  • Value For Money

? Ask our helpful community of experts about this product or company
Wizzair - Ask a question now

Media Gallery for Wizzair

Wizzair

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★☆☆☆☆

“AVOID Wizz Air”

Written on: 17/12/2014

We bought 2 round tickets Skopje-Paris 2 months earlier for about 120euro. We only had very small cabin bags ( we know that they can make any excuse to charge you more). On our way back we didnt get any message or information that our flight was cancelled becouse of fog in Skopje airport. They just said wait for the next flight (4 days apart) or buy a new ticket to a neighbour country. The Beauvais Tille Airport in Paris did not had internet access on terminal 1 and only 5 min access on… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“RUDE RUDE RUDE”

Written on: 09/10/2014 by TristonDixon424 (1 review written)

VERY RUDE STAFF. I DONT RECOMAND… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★☆☆

“Unprofessional member of cabin crew”

Written on: 03/10/2014 by m__tyna (1 review written)

I've had really bad experience in my first flight. Straight after when I sit down I was making video for my family. That was even before information that we are not allowed to use phones but for video I was using camera(not smartfone). One of the stewardess come to me and in really not nice way inform me that she is not public person and I am not allowed to do any video. Question is if she is working for your company how it possible that she is not public person. I understand that maybe I… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“I booked online with them. They 'automatically' signed...”

Written on: 24/09/2014 by Holbrook102 (1 review written)

I booked online with them. They 'automatically' signed me up to an online savings website and GAVE OVER MY PERSONAL PAYMENT DETAILS! This company started charging me a monthly fee, and by the time I realized told me the money was nonrefundable! I have no idea where else my bank details have gone to! Don;t book with them unless yo have spare money!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“AVOID”

Written on: 13/09/2014 by MaraDaniels33 (1 review written)

The worst journey in my life.i had to pay 40 GBP penalty because my luggage wheels couldn t pass properly in the frame.even the size was correct (small).And the staff ..I never met this rude "customer service" before.The guy was so arrogant and treating us like a criminals not a customers. After that even they are offering a free tickets i would choose any other company instead of them..... The worst service and journey in my life… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Catigeorgiana's Comment

Written on: 07/10/2014

YOU ARE RIGHT. HAPPEN TO ME THE SAME. WORST COMPANY EVER. VERY RUDE STAFF

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
★☆☆☆☆

“Terrible sounds good to what i had!”

Written on: 19/08/2014 by DarrenMiller454 (1 review written)

Not that cheap! Super uncomfortable chairs and i flew a lot in my life and never had such feeling... Moreover, we never got the ticket to the email so we've printed the full order with all the emails they did sent us. on the way out the girls of the company said -"no problem don't worry about it" and on the way back the other team said "30euro per person and we don't agree to listen even they told you so..." I've contact the company and they said they don't care… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Avoid wizz”

Written on: 27/07/2014 by kalmar (1 review written)

There was nothing in my wizz experience I particularly liked. But much in my wizz flight Budapest to Brussels I did not like. Lesser irritations included a long queuing in an airport prefab followed by a shorter wait on the Tarmac in the rain. Cut price now has a new meaning. My major complaint is a less than transparent email communication system. Complaint 1: I could not check in on line. The system simply refused to recognise my reservation cod I did manage to do so at the wizz… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Beware of their discount membership!!”

Written on: 10/07/2014 by MariusRA (1 review written)

Just wanted to say: Beware of their discount membership!! You have to be among the passengers if you buy the ticket with it. Changing the passenger details if you book it for family is not possible, and cancelling the flight is usually more expensive than the flight itself. I would highly recommend to everyone not to accept any offers from Wizzair even just due to their very poor customer service… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“horrible”

Written on: 10/07/2014 by KaliyahMcCain163 (1 review written)

I NEVER fly with wizzair again. Horrible… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“like an animals”

Written on: 12/04/2014 by mariannn (1 review written)

queuing for boarding on stairs. delays,delays,delays. no seats numbers on tickets, so people are pushing in to the plane like an animals. luggage rules are very low even for wizzair standards. … Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Rip- off charges”

Written on: 04/04/2014 by JonathonMcNally295 (1 review written)

I have traveled with Wizz Air for 7 years, I own a factory in Poland so fly at least 7 times a year as do many of my staff. On my last flight I got picked up for having oversized hand luggage, my case is the right size when you measure it but because it is a rigid case it would not fit into the frame. I was charged equivalent to €40 and it was not handled well at all. Have booked my next flight with Ryan Air, Wizz Air have gained € 40 but will lose a lot more from me… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Flown ~20 times last 1.5 years”

Written on: 02/04/2014 by Mihai_X (1 review written)

Flown about 10 round trips from Romania (TGM, CLJ, OTP) during the 2013 and 2014. Everything was great, no delays except once in January because of heavy fog in Cluj. Seats maybe a bit cramped, but for 1.5 to 3 hour flights this is really OK (I am 1.85 m tall). Nice young F/As too - maybe it was a coincidence (a string of coincidences), but they have been nicer than the staff on legacy carriers I've flown with (LH, RO). Although food & beverages are on the expensive side, I always get an energy… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“TERRIBLE, Wizzair used to cancel flights”

Written on: 10/03/2014 by Luzhik (1 review written)

I have bought a ticket for Memmingem - Donetsk at 23 of March, but the flight was canceled. I was advised to call a call center in Ukrane to change the fligh or to get a refund, butttt..... noone answered. I have wrote a message on site - no responce. Very client UNfriendly company. I am traveling with 2 small kids and that is the worth experience I had… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“I love WIZZZAIR and I travel around the world a lot”

Written on: 28/02/2014

I was surprised by the negative reviews pointed out to me by a someone who hesitated booking a flight because of them. She also noticed the scarcity of positive reviews. I realized that only complainers write reviews while people like me, who have been satisfied have no incentive to write. So here is my review. I have flown wizz air for many years in many countries (France, Italy, Hungary, Romania, Poland). I chose it for its low price but also because it is the only airline with direct… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“BE AWARE!! ”

Written on: 27/02/2014 by LinaMelton279 (1 review written)

Just came back from Budapest, where I was asked to pay additional EUR 46.5 for my small baggage. I refused as on my way from Eindhoven to Budapest my bag was perfectly OK. The rude steward (surname Kiss) demanded a payment without even listening to me. Without a choice I had to pay otherwise I will be left at the airport. Mrs. Kiss charged me EUR 46.5 although on the website and on the phone with their call center Mrs. Magda confirmed payment of EUR 35 and provided with an invoice of EUR 33.88… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“i was robbed by wizz”

Written on: 29/01/2014

1-flight 3092 on 27 january 2014 from dortmund to bucharest. the flight was delayed but we were rushed to do the checking in and to pass thru the security gate- when i asked to talk with a representative the answer was:- we don't have time for that- and, after passing the security i had to wait one more hour until we got into the plane. 2-the wizz checking box doesn't have the standard size-in dortmund germany- it is 24x31x maybe?42-instead of 25x32x42 and they know it very well- i filled out… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Take absolutely No consideration to the situation ”

Written on: 11/12/2013

If your flight gets rebooked and you have a electronic ticket then you have by your selve print out a new one, they don't have to say it to you. They don'r care if you are overseas, they told me that I could bring a printer with me when I'm traveling. If you choose to pay for your boarding pass at the airport and your flight gets rebooked then you have to pay for the boarding pass twice at the airport. Don't espect to get any meal vouchers if your flight gets delayed more then 2 hours you… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★☆☆☆

“waiting time before boarding”

Written on: 03/12/2013

I chose wizzair because of it's price. They let us wait for almost one hour before we could start the boarding.(I had a return ticket and it happened on both ways). They didn't even tell us what is the reason for delay. The flights never leave on time....however they have lovely crews. … Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Londonerlucielord's Comment

Written on: 23/12/2013

They just canceled my sister's flight. I am so upset. She was asked if she would like to fly on Friday. Now I have taken my holiday until 27. Dec and was so looking forward to spend Christmas with my sister. I havn't seen her for 2 years but without any notice they just made her leave. I cannot believe. Wizz Air I hate you and I will never ever fly with you and will try to convince any one not to book with you

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
★☆☆☆☆

“terrible and unreliable ”

Written on: 06/11/2013 by helothere (1 review written)

I have traveled with Wizz Air a few times. I can remember only one flight which left and arrived on time. My last flight with them was a nightmare. Outbound flight one hour delayed. Return flight cancelled. Alternative offered was to re-book with them for a flight which left 3 days later. As I had to get back to work the next day I re-routed with a different airline. Wizz air refused to refund ticket. I will never use this airline again. They are not reliable and the last thing I need returning… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“GAVE A FULL REFUND”

Written on: 06/11/2013 by clubinn (1 review written)

I just wanted to thank Wizz Air for their understanding. I booked 5 seats on a flight from Naples to Prague. We are an Australian family who were due to travel through Europe. We booked flights with Wizz Air from Naples to Prague. My husband got sick before we left Australia and had to have major cardio-vascular surgery. We had to cancel our family holiday. Although the terms and conditions of our booking stated that no refunds would be given except in the case of a death in the family… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
overview