Wizzair Reviews

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Latest Reviews

★☆☆☆☆

“Terrible Customer Service”

Written on: 07/02/2016 by Eileenw259 (1 review written)

Booked the flight for my parents for 23rd December 2015. The flight has been cancelled because of fog so plane has landed in different town. That was a hour drive from the airport were my parents were waiting. They have offered them another date which was 27th December 2015! So no Christmas with my parents, spent £300 for the tickets for a week spending with my parents. Instead of that I should be happy with 3 days they will spend with us. Called wizzair customer service who insured me I… Read Full Review

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★☆☆☆☆

“Everything wrong ”

Written on: 07/01/2016

I travel a lot and wizzair is always late, they are far too expensive comparing to their service, staff treat people as their are all stupid… Read Full Review

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★☆☆☆☆

“WizzAir are vicious charge-obsessed wolves. Don't feed...”

Written on: 01/01/2016 by bnHenry73 (1 review written)

Flew London Luton to Warsaw in December 2015. First experience was a massive check in queue patrolled by a Wizz Air steward with a military demeanour. He was going around inspecting the size of people's cabin bags and pouncing on them saying they would have to pay more because he could see they were bigger than the regulation "extra small" luggage size. I don't know if the staff are on commission but they acted like the most unpleasant and obnoxious wolves I have ever met. While I was waiting… Read Full Review

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★☆☆☆☆

“AVOID AVOID AVOID”

Written on: 02/11/2015 by nculling (1 review written)

AVOID AVOID AVOID! I travel a lot around Europe and generally find flying reasonable given the constraints of security etc. This airline though is a nightmare. If you want to go on a 3 hour flight on rock (and I mean ROCK) hard seats with zero leg room this is the place for you. Also, if you don't want to pay extra than its the middle seat. This lot reminded me of the bad old days of the cattle trucks of the 1970s. If after reading this you still decide to fly wizZ air then you cant say you… Read Full Review

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★☆☆☆☆

“Avoid this airlines at all means!!! Worst ever...”

Written on: 12/10/2015 by TerryMcCullough (1 review written)

Avoid this airlines at all means!!! Worst ever experience. They offer cheap tickets but you end up paying way more than expected. The web site is designed to confuse you and make sure that you misread or don't notice something and end up paying ridiculous price at the airport. Online check in is not promoted at all, there is no reminder or clear indication that you have to do it before you travel. The online registration is mentioned in a tiny print under tonne of adds which is just impossible… Read Full Review

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★☆☆☆☆

“Worst Air Company ever,Save your money”

Written on: 22/06/2015 by Miglena (1 review written)

Very disappointing travel experience, rude staff and it is a shame how they tried to get your money like charging you to print your boarding passes and for small size luggage etc. Do yourself a favor do not travel with WIZZ AIR… Read Full Review

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★☆☆☆☆

“Wizzair a bunch of thieving . PLEASE STAY AWAY FROM THEM”

Written on: 19/06/2015 by maca123456 (2 reviews written)

I was 1 minute late for the checking and they wouldn't let me go because they wanted £ 50 pound extra . In the airport i found a computer to print my boarding pass but it wouldn't let me do it since the site is blocked from the system so they can charge £25 pounds extra too print boarding pass THEY HAVE NO MANNERS OR REPSECT TOWARDS PASSENGERS , ALL THEY LOOKING AT YOU AS MONEY IS A SHAME TO KNOW THAT THIS COMPANIES ARE STILL UP AND RUNING , WE HAVE TO HELP EACH OTHER AND STOP THIS… Read Full Review

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★☆☆☆☆

“No costumer service!”

Written on: 01/06/2015 by tuNoonan123 (1 review written)

booked the first flight to Bucharest Romania on the day, due a serious accident following the death of my nephew. I arrived in the airport 7 pm, I went to check in and I was advised that my flight is 4 hours delayed. I went to Wizz Air costumer service desk to ask for more details (if is something wrong with the plane, if is for sure 4 hours delayed), unfortunately I did not get any answer. They said I should make a complaint online if something is bothering me… After 3 hours of waiting, the… Read Full Review

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★☆☆☆☆

“AVOID Wizz Air”

Written on: 17/12/2014

We bought 2 round tickets Skopje-Paris 2 months earlier for about 120euro. We only had very small cabin bags ( we know that they can make any excuse to charge you more). On our way back we didnt get any message or information that our flight was cancelled becouse of fog in Skopje airport. They just said wait for the next flight (4 days apart) or buy a new ticket to a neighbour country. The Beauvais Tille Airport in Paris did not had internet access on terminal 1 and only 5 min access on… Read Full Review

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★☆☆☆☆

“RUDE RUDE RUDE”

Written on: 09/10/2014 by TristonDixon424 (1 review written)

VERY RUDE STAFF. I DONT RECOMAND… Read Full Review

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★★★☆☆

“Unprofessional member of cabin crew”

Written on: 03/10/2014 by m__tyna (1 review written)

I've had really bad experience in my first flight. Straight after when I sit down I was making video for my family. That was even before information that we are not allowed to use phones but for video I was using camera(not smartfone). One of the stewardess come to me and in really not nice way inform me that she is not public person and I am not allowed to do any video. Question is if she is working for your company how it possible that she is not public person. I understand that maybe I… Read Full Review

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★☆☆☆☆

“I booked online with them. They 'automatically' signed...”

Written on: 24/09/2014 by Holbrook102 (1 review written)

I booked online with them. They 'automatically' signed me up to an online savings website and GAVE OVER MY PERSONAL PAYMENT DETAILS! This company started charging me a monthly fee, and by the time I realized told me the money was nonrefundable! I have no idea where else my bank details have gone to! Don;t book with them unless yo have spare money!… Read Full Review

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★☆☆☆☆

“AVOID”

Written on: 13/09/2014 by MaraDaniels33 (1 review written)

The worst journey in my life.i had to pay 40 GBP penalty because my luggage wheels couldn t pass properly in the frame.even the size was correct (small).And the staff ..I never met this rude "customer service" before.The guy was so arrogant and treating us like a criminals not a customers. After that even they are offering a free tickets i would choose any other company instead of them..... The worst service and journey in my life… Read Full Review

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Catigeorgiana's Comment

Written on: 07/10/2014

YOU ARE RIGHT. HAPPEN TO ME THE SAME. WORST COMPANY EVER. VERY RUDE STAFF

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Wilzo's Comment

Written on: 03/01/2016

Same happened to me. Avoid them like the plague they are.

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★☆☆☆☆

“Terrible sounds good to what i had!”

Written on: 19/08/2014 by DarrenMiller454 (1 review written)

Not that cheap! Super uncomfortable chairs and i flew a lot in my life and never had such feeling... Moreover, we never got the ticket to the email so we've printed the full order with all the emails they did sent us. on the way out the girls of the company said -"no problem don't worry about it" and on the way back the other team said "30euro per person and we don't agree to listen even they told you so..." I've contact the company and they said they don't care… Read Full Review

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★☆☆☆☆

“Avoid wizz”

Written on: 27/07/2014 by kalmar (1 review written)

There was nothing in my wizz experience I particularly liked. But much in my wizz flight Budapest to Brussels I did not like. Lesser irritations included a long queuing in an airport prefab followed by a shorter wait on the Tarmac in the rain. Cut price now has a new meaning. My major complaint is a less than transparent email communication system. Complaint 1: I could not check in on line. The system simply refused to recognise my reservation cod I did manage to do so at the wizz… Read Full Review

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★☆☆☆☆

“Beware of their discount membership!!”

Written on: 10/07/2014 by MariusRA (1 review written)

Just wanted to say: Beware of their discount membership!! You have to be among the passengers if you buy the ticket with it. Changing the passenger details if you book it for family is not possible, and cancelling the flight is usually more expensive than the flight itself. I would highly recommend to everyone not to accept any offers from Wizzair even just due to their very poor customer service… Read Full Review

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★☆☆☆☆

“horrible”

Written on: 10/07/2014 by KaliyahMcCain163 (1 review written)

I NEVER fly with wizzair again. Horrible… Read Full Review

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★☆☆☆☆

“like an animals”

Written on: 12/04/2014 by mariannn (1 review written)

queuing for boarding on stairs. delays,delays,delays. no seats numbers on tickets, so people are pushing in to the plane like an animals. luggage rules are very low even for wizzair standards. … Read Full Review

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★☆☆☆☆

“Rip- off charges”

Written on: 04/04/2014 by JonathonMcNally295 (1 review written)

I have traveled with Wizz Air for 7 years, I own a factory in Poland so fly at least 7 times a year as do many of my staff. On my last flight I got picked up for having oversized hand luggage, my case is the right size when you measure it but because it is a rigid case it would not fit into the frame. I was charged equivalent to €40 and it was not handled well at all. Have booked my next flight with Ryan Air, Wizz Air have gained € 40 but will lose a lot more from me… Read Full Review

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★★★★★

“Flown ~20 times last 1.5 years”

Written on: 02/04/2014 by Mihai_X (1 review written)

Flown about 10 round trips from Romania (TGM, CLJ, OTP) during the 2013 and 2014. Everything was great, no delays except once in January because of heavy fog in Cluj. Seats maybe a bit cramped, but for 1.5 to 3 hour flights this is really OK (I am 1.85 m tall). Nice young F/As too - maybe it was a coincidence (a string of coincidences), but they have been nicer than the staff on legacy carriers I've flown with (LH, RO). Although food & beverages are on the expensive side, I always get an energy… Read Full Review

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