I was afraid to fly this airline after the reviews but after flying to and from Paris from JFK I give it 5 stars!!! The flight left and returned on time both trips. I was able to book my seats about a week in advance online for both trips. The plane was new and very clean. The seats were tight like all economy flights but I was comfortable. The staff was very friendly and helpful. Food was pretty good for airline food. The staff kept coming around with water throughout the entire flight. Movies were in French but I slept or read so it didn't matter. I saved about half of what other flights were charging and would highly recommend this airline. It was a great experience and I have no negatives to say about them!

Cyril, qui est la personne avec laquelle j'ai parlé concernant un changement de vol, était très agréable, et m'a très bien renseigné sur ce que je devais faire pour changé mon vol, étant donné la situation difficile dans laquelle je me trouvais.