Sunmaster Reviews - www.sunmaster.co.uk

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★★★★☆
3.9 / 5
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Latest Reviews

★★★★★

“Great service sunmaster holidays and great price”

Written on: 24/03/2017 by wiWilson398 (1 review written)

No fault of sunmaster, but Laguna park 2 was not the best there's lots of cockroaches and place needs a face lift also staff not very helpfull… Read Full Review

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★☆☆☆☆

“shambles”

Written on: 22/03/2017 by 462Brown (1 review written)

Thought I had booked a holiday online - took my card details then I had a call from Sunmaster to say that I could get the holiday but would have to pay a higher price almost £200 dearer, this was explained as the hotel only had one room left so I would have to pay extra!!! Avoid at all cost… Read Full Review

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★☆☆☆☆

“Total time wasters”

Written on: 18/03/2017 by zzLane470 (1 review written)

I've had to give them 1 star because you cannot submit a review with no stars. The price on the system does not reflect the price you pay. A booking for 18 people is £5700 when I phone up. On line its £1300 cheaper. I put in all the details under 2 bookings but you have to phone to add luggage. When I phone I'm told the price isn't live, my response is but it lets me put my card details in to pay. All that does is takes the money from your account then you receive a call to tell you the… Read Full Review

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★★★★★

“Late winter break”

Written on: 12/03/2017 by Maurich (1 review written)

I booked with sunmaster for our holiday March 2017, I found the holiday on line and rang to speak to an adviser he was extremely helpful , we went through a list of our requirements and it did turn out a bit more expensive than on line but I can't fault any stage of our holiday the flight was easy there and back , the taxi either way to the hotel was prompt and drivers polite everything went well so thankyou sunmaster I will book with you again… Read Full Review

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★☆☆☆☆

“Never book with sunmaster ”

Written on: 06/03/2017 by DylanAguirre296 (1 review written)

Accommodation complaint comments: When we arrived we learnt that our hotel was overbooked and we could not stay there. We were told that sunmaster had overbooked the accommodation. On arrival at the other hotel, the apartment was not up to standard. The room had been broken in to, bugs in the bathroom, coffee stains on the table and the beds were dirty and there were hairs everywhere. It smelt like the sheets had not been changed it was disgusting. I rang sunmaster and spoke to customer… Read Full Review

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★☆☆☆☆

“Absolute joke”

Written on: 03/03/2017 by elle2503 (1 review written)

This company is a disgrace, waited well over two days for them to call me back to confirm booking I had to call them and then surprise surprise the accommodation is not available. Stay well clear of booking online with them and your prices will increase… Read Full Review

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★☆☆☆☆

“stiched up”

Written on: 02/03/2017 by xsThompson452 (1 review written)

wanted to go somewhere to celibrate my 50th birthday with friends so looked on sunmaster seen a nice offer for club Isabela portugal called them up explained I want night life and scuba diving they said that offer is not there but they can give me something just as good and what did they do stuck me in the middle of no where with no scuba diving hardly any activites and a what looks like a run down hotel called atsimar.on top of this when I try calling to complain I get length hold calls and… Read Full Review

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★★★★★

“Fantastic holiday”

Written on: 02/03/2017

Fantastic hotel very clean very friendly staff would definitely stay here again,have recommended this hotel to friends and family ,bookeing was easy and when I had to phone was dealt with promptly… Read Full Review

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★★★★★

“Good company ”

Written on: 02/03/2017 by Kirkpatrickhs119 (1 review written)

Brilliant staff I had a great holiday to Malta at a great price… Read Full Review

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★★★★★

“Fantastic experience, very happy customer!”

Written on: 01/03/2017 by Jingle14 (1 review written)

First rate service from start to finish, excellent communication throughout and the easy to use online booking management system was a huge help. The transfer to the hotel and back worked perfectly, and were good value. The hotel was in an excellent location and I was very impressed with it. For the (very good) price I paid for the holiday, I was more than happy and wouldn't hesitate to book, with absolute confidence, through Sunmaster again. I'd also be very happy to recommend them to… Read Full Review

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★★★★★

“Loads of choice! Excellent prices ”

Written on: 01/03/2017 by Faulkner173 (1 review written)

I like that you ring up sun master and discuss your Hoilday with them and they go through it all with you, book it and pay over the phone it's so easy. They add on any extras you may want! The app is easy to use and you can pay the rest of your payments online. I like that you just print out all your documents like transfer vouchers and accommodation and just hand them to the right people. It's so straight forward… Read Full Review

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★★★★☆

“Lanzarote holiday”

Written on: 28/02/2017 by blue5ron (1 review written)

Booked with Sunmaster for the second time and would recommend to anyone looking for a value for money holiday. Even when the airline changed days for my flights the staff at Sunmaster went out of their way to rearrange everything even getting me money back. Good company and great holiday… Read Full Review

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★★★★★

“Sun master was great use it a lot”

Written on: 28/02/2017

I think sunmaster was very good as they tell u everything u need to know about u holiday… Read Full Review

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★★★★★

“Very helpful and fast service”

Written on: 28/02/2017 by Hayley138 (1 review written)

Very helpful in choosing the hotel. Good value and very quick and efficient in sending out the documents. All extra requests that were made regarding flight and hotel were sorted too! Thank you… Read Full Review

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★★★★★

“Very good experience ”

Written on: 28/02/2017 by AedanHeath (1 review written)

sunmaster found us the perfect holiday in a beautiful hotspot very clean Hotal with helpful friensly staff… Read Full Review

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★★★★★

“Sue master holiday”

Written on: 28/02/2017 by RexO'Hara1953 (1 review written)

Sunmaster where very helpful when it came to booking the holiday First time I have used them and will defo use again . Entertainment pass that you get as a freebie is great too . … Read Full Review

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★★★★★

“Very good ”

Written on: 28/02/2017 by ReynaAyers208 (1 review written)

Customer service is very good, I recommended definitely , next time I will book with sun master… Read Full Review

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★★★★★

“Great service ”

Written on: 27/02/2017 by CarolinePower (1 review written)

Quick and easy holiday booking would highly recommend appartment was clean and lovely views staff were friendly… Read Full Review

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★★★★★

“EXCELLENT FROM BEGINNING TO END”

Written on: 27/02/2017 by Aishad60 (1 review written)

Sunmaster have been excellent sorting out problems if they arose. One particular one was an airline cancelling. when i emailed them their response was quick and this is the second time i've used sunmaster and would use them again. Blue Sea Costa Teguise apartments were fantastic and would recommend. As in a lot of all inclusive food can get a bit boring but here there was something different to eat every day. Staff great, although the lady on reception with glasses could be a little more… Read Full Review

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★★★★☆

“Sunmaster review”

Written on: 27/02/2017 by Higginsil176 (1 review written)

The only issue I had with sunmaster was them constantly spelling our names incorrectly on paperwork,as a novice at travelling abroad, I was worried about everything being in order,so that took a bit of work getting them to correct the spelling. We had no issues with the holiday that they could be responsible for, we stayed at Blue Sea Beach,Costa Teguise. The town was beautiful,i'd never willingly go back to the hotel/apartments they were awful. Lanzarote is very clean,this hotel and the… Read Full Review

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