Sunmaster Reviews - www.sunmaster.co.uk

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★★★★☆
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Latest Reviews

★★★★☆

“Friendly, supportive, efficient.”

Written on: 21/10/2017 by Traveller2x (1 review written)

Negative. Obtaining boarding passes for less experienced online users not very clear, requires step by step clear instructions. Positive. Emailed difficulties & was given 1st class support. Chosen destination & hotel very good value in general all went very smoothly… Read Full Review

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★★★★★

“Great experience as holiday transpheres ran smoothly. ”

Written on: 20/10/2017 by Layla460 (1 review written)

Great company to book with with no problems and great hotel that they recemended. Would recemend sunmaster to others and use again. Thank you to Gala Placido for a brilliant holiday and thanj you to all the staff who work hard. Woukd recommend that a gate is fitted at the entrance to hotel to stop small children having access to the road. Overall a great experience Thank you for a great holiday… Read Full Review

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★★★★★

“Fab ”

Written on: 19/10/2017

Easy booking without any problems… Read Full Review

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★★★★★

“Wowcha”

Written on: 17/10/2017 by Daisey86 (1 review written)

I  stayed at the oasis village in corralejo absolutely fab place staff are friendly and helpful my favourite was barman  was awesome and very friendly.. The animation team were amazing also Thomas Cook kids reps were outstanding with looking after my daughter in there care. It's the 2nd time this year we've been to corralejo will 100% return in the near future.. Food was nice and plenty to choose from so I was happy... … Read Full Review

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★★★☆☆

“should check hotels there selling more thoroughly ”

Written on: 17/10/2017 by 194Daly (1 review written)

Had a lovely time in pathos but will never recommend avlida hotel food poor quality and choice hotel needing complete refurbish bar staff amazing especially abalone this hotel advertised as 4* don't know where they got it from as it would be a very poor 3* star to me I work in the hotel and catering industry and would be horrified if I thought people had to live in such conditions after paying so much money room not cleaned for 3 days during which time you have to put your toilet paper in a bin… Read Full Review

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★★★★★

“Great for relaxation”

Written on: 16/10/2017 by Beasley255 (1 review written)

Stayed for 5 nights at qawra palace Malta lovely hotel if you want to eat drink sunbathe and relax… Read Full Review

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★★★★★

“Helpful cheerful brilliant ”

Written on: 16/10/2017

You helped us book a fantastic holiday without trying to force extras on to us .giving us the ability to to keep costs down . Staff were helpful and gave true and clear information ,no sudden hidden costs , will recommend sunmaster to anyone and will be using to book our next holiday .we had beautiful weather on Crete with the friendliest nation on earth , nothing is to much trouble… Read Full Review

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★★★★☆

“Well impressed!”

Written on: 15/10/2017

We booked a holiday with Sunmaster which included a flight with Monarch Airlines.. we were due to go 4 days after Monarch announced they had gone bust. After the disappointment of realising we wouldn't be going (there were NO flights available at all!) I was worried about getting back the money it had cost. I needn't have... Sunmaster paid back all the money to my credit card and the extras (Baggage) within 2 weeks of the announcement. I have booked with Sunmaster on numerous occasions for a… Read Full Review

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★★★★★

“I have used sunmasters for a few of my holiday I have...”

Written on: 15/10/2017 by Finchkx435 (1 review written)

I have used sunmasters for a few of my holiday I have always found them helpful and friendly… Read Full Review

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★★★★★

“Always provide good service”

Written on: 14/10/2017 by SergioJones125 (1 review written)

I have used sunmaster now for many years and so far I havnt had any problems I book with them at least four times a year and we havnt had things go wrong from, start to finish every thing has gone to plan the staff are very helpful and explain everything so you dont miss anything out I DO WISH THEY HAD A LOYATY CARD SO THAT PEOPLE THAT USE THEM GET A LARGER DISCOUNT the only grown I have is the cost of calling sunmaster they should have a free phone number to use… Read Full Review

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★★★★★

“our holiday in cyprus”

Written on: 14/10/2017 by Alejandro494 (1 review written)

Sunmaster sorted us a new flight out very quickly after Monarch went bust they were very good thanks… Read Full Review

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★★★★★

“Excellent service”

Written on: 11/10/2017 by 343Wilson (1 review written)

Excellent service, used them twice already this year & cant fault them. Easy to follow service. Would highly recommend to family and friends. Everything that you need to arrange your holiday is covered… Read Full Review

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★☆☆☆☆

“Not to book with such a joke ”

Written on: 10/10/2017

I was thrown out of a hotel because my mum stated her mind about the way we treated 14 nights that turned in to 2 night and sunmaster were more than happy to take 2100 for a 2 night stay at a 3x hotel not addressing how complaint and don’t care, also over charged for a extra luggage by them and never boarded the flight which we had to pay for another flight wouldn’t trust them to book another holiday defeating all the main key factors on complaint… Read Full Review

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★★★★☆

“Hotel owner brillant”

Written on: 10/10/2017 by MeganKeith1959 (1 review written)

Owner brillant but sun master didn’t tell us not suitable for kids or disabled says on hotel web site it’s not suitable but they still took money and ruined my dads holiday as he couldn’t go in the end… Read Full Review

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★★★★★

“Helpful, friendly staff”

Written on: 10/10/2017 by Yaritzaf85 (1 review written)

Staff were very helpful and informative. Helped us get a good deal. This is the 4th holiday I have booked through Sunmaster… Read Full Review

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★★★☆☆

“Higher price on phoning!”

Written on: 09/10/2017 by O'Rourkepf336 (1 review written)

Thought I'd booked holiday online but then got asked to call a phone number and was given a higher price. Apart from that Sunmasrer did everything they said they would and was pleased with booking info and emails etc. They always helpful if I called them with a query… Read Full Review

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★★★★★

“Great time great place.”

Written on: 08/10/2017 by KaydenBrown376 (1 review written)

Just come back 03 09 2017.from the bugamvilla sa com great time great place.food excelent rooms cleaned evey day.i would recomend this place great for the kids… Read Full Review

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★★★★☆

“as travel agents they were pretty good they resent my...”

Written on: 06/10/2017

as travel agents they were pretty good they resent my docs in pdf(whatever that is) so I could print them out. the prices were very good, and will probably use them again. only flaw is if you are abroad and need help they don't get back intouch, very quickly or at all. they need to be more available esp when they handle things like airport transfers, our return transfer was a nightmare. and no one to get in touch with… Read Full Review

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★★★★★

“Customer focussed”

Written on: 06/10/2017 by JoeyCompton9 (1 review written)

Sunmaster exceptionally quick to contact me when Monarch collapsed. Two phone calls from Sunmaster allayed worries for return home… Read Full Review

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★☆☆☆☆

“very very bad company!!!”

Written on: 05/10/2017 by rogers5522558 (1 review written)

VERY VERY BAD! My mum went to turkey with this company, came back yesterday after an absolutely awful experience from start to finish thanks to Sun Master messing everything up! From the start - not giving her correct documents and having to chase them before flying, Twice! To then arriving at the airport to fly out at 6 in the morning to having no baggage added even though it was included. Had to pay £50 for baggage. To try and arrange her flights home to be included with baggage, staff rude… Read Full Review

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