Sunmaster Reviews - www.sunmaster.co.uk

Click here if this is your business
★★★★☆
3.7 / 5
78% of users recommend this
Click here if this is your business
? Ask our helpful community of experts about this product or company
Sunmaster - www.sunmaster.co.uk - Ask a question now

Media Gallery for Sunmaster - www.sunmaster.co.uk

Sunmaster - www.sunmaster.co.uk

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★★★★☆

“After reading mixed reviews I was a little hesitant...”

Written on: 28/07/2014

After reading mixed reviews I was a little hesitant but was pleasantly surprised when we arrived. Good sized rooms which were cleaned frequently, staff friendly and polite. My 3 year old loved the children's pools and playground which was right outside our room. We didn't eat at the hotel so can't comment on the food. We were a ten minute walk from everything so ideal location. My only issue was the wifi in the room didn't work great we paid €15 for the week(this was for my 14 year old) but… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★☆

“Turkey holiday 14”

Written on: 27/07/2014

I think sun master is a good company however there baggage costs are over priced the budget hotels are below standard and should be reviewed more appropriately so a 3 star doesn't look like no more than a 1 star. The service from sun master overall is good they just need to sort these issues out… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★☆

“So very Simple”

Written on: 27/07/2014 by j.tregenna (1 review written)

Easy to use website and no hassle. Resort was excellent with plenty of activities for all ages. Food and drink was good with quick and efficient service. Only negative was the transfer from airport to resort. It's a 45 min journey but took 3hrs 10 mins for our family and over 4 hours for my brother in law who took a later flight… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★☆

“sunmaster review”

Written on: 26/07/2014 by danydog (1 review written)

Well what can i say Sunmaster were excellent, every thing went smoothly,brillant holiday, now down to the knitty gritty, all these people writing reviews about sunmaster adding costs on from the price you get quoted on the net are true, i was quoted £1850 but when i spoke to an operator he said the price was not live and in total it ended up being £2188 over £300 more, but and this is a big but, the same holiday with Thomas cook/ First direct was between £2790/2850 over a £600 saving so i… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Sun master (sun disaster)”

Written on: 25/07/2014 by Robert515 (1 review written)

Booked our holiday jan 14 to go to Majorca on 3 August 14 so far so good but on 2 July we had a phone call to say the hotel we had booked was no longer available so was offered another hotel after we reviewed this hotel we accepted but didn't receive any new hotel or transfer vouchers after numerous phone calls we were told our vouchers would be sent but nearer were on 24 July after another irate phone call we were told that the second hotel would not honour the booking we were offered 3 more… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★☆

“Good and simple all explained perfectly”

Written on: 24/07/2014 by 469Smart (1 review written)

Good and simple all explained perfectly… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Thank you”

Written on: 24/07/2014 by Teenybeany (1 review written)

Sunmaster where fantastic looking after us when some part of our holiday went wrong, they went out of there way to resolve the problem. We had an fantastic time and would recommend sunmaster to book your holiday. The after care team where good and talking to them was easy and straight forward. I found e-mailing was straight forward and easy way of communication. All I can say is thank you very much and I most likely use them again… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Last minute trip”

Written on: 24/07/2014 by Avery201 (1 review written)

We booked last min with a lady who was well informed and took all the stress away from us. We travelled the next day n would definately use sunnaster again :-)… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“super amazing travel agents ”

Written on: 24/07/2014

We had amazing time not a problem with our holiday apart from that it was too good and we are not using any body else again thank you so much Sunmaster. The staff are very helpful and friendly no hidden charges and very good prices… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★☆

“Good value holiday”

Written on: 24/07/2014 by Mollie213 (1 review written)

Good value holiday, nice apartment with big balcony perfect for family, but be prepared for a steep hill on the way back, as the road name suggests Mont Kilimanjaro, not kidding in the heat! Nevertheless great staff, good pool, entertainment was fine, could have been better for the little ones. Small resort but nice bars and restaurants… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Excellent service!!”

Written on: 23/07/2014 by BertieBB (1 review written)

Very easy to use, friendly well trained staff who care about the small details, and make you feel important! I would highly recommend using Sunmaster as their service was excellent!!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“great customer service”

Written on: 23/07/2014 by JamesLyons189 (1 review written)

Fantastic service from sunmaster would highly recommend! At first i was sceptical about booking with them as i had never heard of them, but the lady who dealt with my booking was great! Extremely helpful and pleasant! Overall a great experience with no problems… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“worst holiday company ever”

Written on: 22/07/2014 by 367Newton (1 review written)

Booked with sunmaster in December 2013 to go on a 12 day all inclusive holiday with my husband and 8 year old child in august 2014 paid a £650 deposit. . Then in January I found out I was pregnant. .. After months of asking them to contact me as I wouldn't and couldn't be allowed to fly as baby due September they finally got back to me and told me my only choice was either lose my deposit of 650 and not go.... or only other option would be to take my holiday by October 2014 which my new born… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Who?”

Written on: 20/07/2014 by Rylie441 (1 review written)

Do sunmaster still exist as it seems everyone believes they went bust and got taken over. I was booked into a hotel which seems was over booked and ended up in the staff area of the adjoining hotel. Almost 300steps from my room to my hotels reception and resturant. No rep was present either. Over £1000 paid to be sleeping in the room next to the laundry lady… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“First time i have booked a holiday online so was a bit...”

Written on: 20/07/2014 by ctMooney1992 (1 review written)

First time i have booked a holiday online so was a bit nervous. The representative phoned back and explained everything making me know exactly what i was booking and sorted all the details she was very helpful. Would definetly book with sunmaster again. Really happy with the service… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★☆☆

“accomadation needs more”

Written on: 20/07/2014 by Gazza160367 (1 review written)

booking a 4 star hotel months in advance i would have thought that this accomadation would be available but on arrival we were given another hotel further away from where we wanted to be without a twin room and other facilities that we wanted also very poor standard of help when leaving the hotel no all inclusive after midday they remove your wrist bands so i dont recomend a late flight 4 star 3 star at best… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Second time we have used sunmaster Definate use again”

Written on: 19/07/2014 by Twoshoes1 (1 review written)

Second time we have used sunmaster Definate use again… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Suitable for backpackers !! ”

Written on: 19/07/2014 by Miss-coupe (1 review written)

The whole thing was terrible.... Noisy inconsiderate guest's slamming doors being noisy in the hall ways. Having to buy my own toilet roll. Kavos is a dirty place litter everywhere !!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Get and book it !!!”

Written on: 19/07/2014 by Shirleyboi (1 review written)

This was our best holiday yet. The hotel has a bad past but we still went for it and boy was we happy. Its been taken over by new owners and we can honestly say it was a fantastic place and would love to go back. The private beach to the hotel is stunning and you can have a private bbq there at night for you and your friends. Just let the staff know in advance. The hotel has got new furniture and staff.the staff are all very friendly and will do anything to help. The food was great with a… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Beautiful Malta ”

Written on: 19/07/2014 by Burton123 (1 review written)

Booked a very last minute trip to Malta through sun master - hotel wasn't the greatest but was okay and the place and people were amazing!! For anyone who has never been to Malta and enjoys tourist trips - do go.. And by all means use sun master the service was great and so where the transfers… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
overview