Sunmaster Reviews - www.sunmaster.co.uk

Click here if this is your business
★★★★☆
3.8 / 5
2592
81% of users recommend this
Click here if this is your business
? Ask our helpful community of experts about this product or company
Sunmaster - www.sunmaster.co.uk - Ask a question now

Media Gallery for Sunmaster - www.sunmaster.co.uk

Sunmaster - www.sunmaster.co.uk

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★★★★★

“Helpful and uncomplicated”

Written on: 31/07/2015 by Hannane243 (1 review written)

I found the holiday online then rang to speak to an adviser..she was helpful and efficient. When I had to change the booking a few weeks later to swap a name I went online then spoke to and adviser and again found it efficient- although the charge of over £150 seems a lot for a bit of admin!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“excellent service and straightforward”

Written on: 30/07/2015 by schmiewliski (1 review written)

I was a little worried going outside the big high street holiday stores. I needn't have worried as the booking was simple. When the time got closer the emails sent where easy to follow. Would most definitely use again… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Quick easy professional and cheapest on the Web 5 star...”

Written on: 30/07/2015 by xrLane245 (1 review written)

This company is easy to talk to and the Web site is clear to use. On hidden prices plus a guarantee you, you cannot find holidays cheaper... trust me iv tried many times. Just been down to local travel agents and they were £350 more expensive again. Once again many thanks. … Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★☆

“Cheap, effective, reliable”

Written on: 29/07/2015 by pk_jung (1 review written)

The accommodation was listed in Fira, Santorini but in fact it was misleading and located in Akrotiri. Spoilt the original organised plan we had..but otherwise very good in general. Late checkout was requested but never delivered. But for the price we played and the helpful staff we enjoyed our stay overall… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Fab customer service”

Written on: 29/07/2015

When booking the member of staff I dealt with was polite and helpful. He helped me through my booking and noted that as the flight was in the early hours asked if I would prefer to book the room for an extra night. This looking back was an excellent idea as my children would not have coped without sleep prior to the flight. I was I tasted several times by the staff member to update me on my booking as the Thompson site for the flight booking was not working. I was grateful for this as this was… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★☆

“Very good service...staff very friendly and helpful...”

Written on: 28/07/2015 by ZoieMoore471 (1 review written)

Very good service...staff very friendly and helpful with enquiries. Would definitely book through them again… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Our first non package holiday”

Written on: 28/07/2015 by robanitaaidan (1 review written)

We have always gone with Thomas Cook or First choice but never again. The whole Sumaster experience was painless and in fact much quicker. We save hours by not having to wait around or attend rep meetings. We also had to book our own trips and excursions and we saved an absolute fortune. The benefits of independent travel supported by sunmaster saved us £900 and was hassle free have recommended this to many of our friends. The transfer was amazing and we were home in England in less than 7… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Not a single problem”

Written on: 28/07/2015

Never had a single issue, everything ran very smoothly. Timing of taxis where ideal, hotel perfect for us, flights great. The rep who we spoke with to book was great, helped us decide on how many cases to take which worked out being the right amount for our party. I'd definitely book through sun master again… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Love Sunmaster!”

Written on: 28/07/2015

Sunmaster was a great company to book a holiday with. Very professional and kept us up to date with our holiday and reminded us what we needed to do right to the start of our holiday so we didn't forget anything! Good job Sunmaster! Couldn't fault them!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★☆

“Don't go with the price on the web site”

Written on: 27/07/2015

Don't go with the prices that you get on line as when I then tried to book it I needed to call them and it jumped up by £400 and the same happened when I changed my holiday and looked again, kinda puts you off! We were booked for Tunisia and Two weeks before we were set to go is when the heartbreaking tragedys happened and I know that it wasn't a ordinary day for all travel agents and I know they were dealing with date orders first but they only had the one person dealing with it from the… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Best bar none”

Written on: 27/07/2015 by Camdenv115 (1 review written)

Fab hotel great country and staff affordable enjoyable… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“what you see is not what you get?”

Written on: 27/07/2015 by youngzola (3 reviews written)

booked online then told someone will phone, this is to hard sell because the online price is wrong its so low you think you are getting a good deal. you are phoned only to be told the price has gone up in my case £20 on flights but I have being billed £100 more than online price were is the extra £80 difference gone they cannot tell you when you ask them. this is the second time this company has do this to me and its the last,go to the local high street agent see reel people and don't use… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“ Excellent - Start to Finish”

Written on: 27/07/2015 by Bailey1976 (1 review written)

From the moment I booked the holiday, the information was always readily available The flights, transfers and hotel were all as described, if not better. I would be happy to recommend Sunmaster to friends and family… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“fabulous, stress free !”

Written on: 26/07/2015 by thegoulds2015 (1 review written)

Have already recommended friends to book via sunmaster. Whole package was wonderful, no problems at all. Staff very friendly and helpful on the end of the phone. Wonderful holiday only downside was no air conditioning in a room that was 30c throughput the night. Have already booked another trip with sunmaster, service was 10/10… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Excellent Travel Company”

Written on: 26/07/2015 by peter10peter (1 review written)

"Does what it says on the tin". I keep using this company for value and reliability. Put's other Travel company's in the shade… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Great and friendly, and would be using again. ”

Written on: 26/07/2015 by Lisakincella2 (1 review written)

Nothing to complain about the hole exprince was good for the first point of paying my deposit, very helpful, and ended up getting 2 more days for the same price as a week. Thanks guys… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Good efficient service”

Written on: 26/07/2015 by Disco_divas77 (1 review written)

Staff were helpful and patient. We made two separate booking for us and parents. We were accommodated despite a significant price hike between bookings and bed prices. My only criticism would be that I didn't get the price I reserved and that there weren't adequate instructions on online checkin and printing documents… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★☆

“Really nice, great holiday!*********”

Written on: 26/07/2015 by MayaHurley91 (1 review written)

Great value for money. Really enjoyed it, the staff is amazing, very friendly, hard working, polite and professional. Ready to help with anything. Thank you for your hospitality x… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★☆

“Very helpful”

Written on: 25/07/2015 by joynixon (1 review written)

Very happy with advice and overall booking. Only bad thing was I booked the airport carpark and paid £37.99. I didn't receive a confirmation of how to go about parking or where. The Sunmaster staff said the barrier would raise when it notes your registration. I phoned Manchester airport and emailed a confirmation to me. On arriving at the airport. we went to jetpark T3 as that was the terminal we were to fly from. An orange token dropped out so our car was parked, all well and good. On… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Just what it says on the tin!!!”

Written on: 25/07/2015 by ltMiles187 (1 review written)

From start to finish the booking process was really easy and we were given an extended date to make the final payment. Which really helped. You can then manage your booking and add any extras you want and make a payment any time you want. Very impressed and will use again… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
overview