Fox Car Rental Reviews

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★★☆☆☆
1.5 / 5
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Latest Reviews

★☆☆☆☆

“The worst car rental in Los Angeles”

Written on: 22/04/2014 by FERNANDA_SDR (1 review written)

I booked a SUV on February 12 th. Arriving at the car rental office FOX on April 12th, in Los Angeles-CA, I received the news that there was no available car booked: SUV Santa Fe or similar. After much complaint , they offered me a smaller and very old car in bad shape. After insisting a bit more, they promised change the car in the next day. After a while they informed me that it would not be possible because the next day there would be no car SUV. So I asked to cancel the booking, but at this… Read Full Review

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★★★☆☆

“Car Was Smelly, and Damaged”

Written on: 04/01/2014 by margaret58walker58 (2 reviews written)

Arrived at Fox desk, very friendly service at desk but was ripped off for extra CDW insurance which we already had paid for through Atlas Choice… Read Full Review

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★☆☆☆☆

“Untrustworthy car rental company”

Written on: 18/10/2013 by guestclau (1 review written)

I was robbed !!!!!!! Picked up car that I didn't booked and charged over 800,00 USD for insurance I didn't asked for. Paid a LOT !!!!! Thought I would save money but I spent more than 1,100 USD for a Toyota yaris . Only 10 Days rental !!!!!! I want My money Back !!!!!!!!… Read Full Review

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★★★★★

“San Diego Fox Car Rental”

Written on: 11/09/2013 by Juddrichards (1 review written)

Quick service at check-in and check-out; 7-minute shuttle ride (that Fox provides) from airport and easy access to I-5 from rental place. Low rental cost but car (Chevy Captiva) was very clean and virtually brand new. My wife and I will continue to use them while in San Diego and wish they served even more markets. They could put some fear into the Avis, Hertz, and Budget rentals elsewhere. Strongly recommend you consider them!… Read Full Review

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★☆☆☆☆

“worst experience”

Written on: 29/07/2013 by prettyfaceny (1 review written)

Typical bate and switch. Added several additional taxes and upgrades and completely lied compared to our online experience. When we got there all the prices were increased. The service was impersonal and insulting. Don't think you are saving much, not worth the aggravation and disrespect… Read Full Review

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★☆☆☆☆

“Foxy car rental--NOT”

Written on: 04/07/2013

I made a reservation for a Ford Fusion or Kia Sonata on line. We were taken to the rental agency very far from Las Vegas airport. The lines were long--they seemed to have enough help but no one was in a hurry to get anything done and get people out of there. There was no line for reserved cars only. After a great deal of time the person we finally got was very helpful (or so I thought). I asked how much the waiver insurance was and she said this one is $19.99 -- she neglected to day per… Read Full Review

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★☆☆☆☆

“FOX Lied to me and STOLE from me. DO NOT TRUST!”

Written on: 29/01/2012

I don't issue many ratings, but my wife literally got hosed by Fox. I arranged for the car rental online. My wife said she did not want the insurance and they put it on there anyway. She realized they had charged her for it the next day and she actually called the 800 number. They said they would handle it when she brought it back in. When she did so they were EXTREMELY rude and wouldn't credit for the insurance. They factually LIED to her and stole from her. She was taking my son on a… Read Full Review

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★☆☆☆☆

“Horrible Experience with Fox Rent a Car”

Written on: 08/09/2011

This labor day weekend we rented a car with Fox rent a car from Seattle Tacoma Airport location. Needless to say it started off as the cheapest rental price among all others and as we are based out of Seattle we thought how can a rental car company service could really make a difference. Certainly we were wrong. The agent offerred us an upgrade for extra $120 bucks and we agreed with that. Due to traffic we returned around 1.5 hours later than scheduled and then the true colors of Fox Rent a… Read Full Review

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☆☆☆☆☆

“My travel agent chose this rental company since it...”

Written on: 15/02/2009

My travel agent chose this rental company since it seems this is one of the two companies that open after midnight at San Diego airport. Waited 10 minutes and no shuttle so I called them and they said they are coming but never showed up. A shuttle driver told me that a couple of people on terminal 2 waited the FOX shuttle for over an hour and ended up with another company. He suggested that I could take a cab to the Fox rental office which is close. I took the taxi to the FOX rental office and… Read Full Review

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☆☆☆☆☆

“Car was not the one ordered, on returning the car...”

Written on: 02/06/2008 by nipsynip (1 review written)

Car was not the one ordered, on returning the car they found scratches on door which weren't there when we checked minutes before, seem to appear when we were taking cases and wheelchair out of car! Said it will take £30 to put right, T cut would do the job. Did not help taking luggage out of car despite me being disabled… Read Full Review

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★★★★☆

“Overall I was satisfied. Being a smaller company,...”

Written on: 09/03/2008

Overall I was satisfied. Being a smaller company, they had fewer shuttles, so it took longer to get to/from the airport. I would say the process time at the check in desk was average. Didn't have any real problems with the car, so did not have to test them there.
Will use them again… Read Full Review

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★☆☆☆☆

“I wish I had more positive things to say about this...”

Written on: 10/10/2007 by nwatkins (1 review written)

I wish I had more positive things to say about this company, but I just don't. They will be out of business in a flash if they don't get their act together and start acting like they do have much superior competition along side them… Read Full Review

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★☆☆☆☆

“In my honest opinion, this is a sloppy and...”

Written on: 04/01/2007 by rakehell (2 reviews written)

In my honest opinion, this is a sloppy and disorganized business. Simple things like their automated voice menu system provided absolutely no useful information and dead ends. Then, getting suckered into the bumper-to-bumper coverage was pretty annoying because they don't cover one of the most common things, locking your keys in the car or losing them. Apparently, bumper-to-bumper does not include the car doors, which of course begs the question of what other parts of the car are not covered… Read Full Review

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