Kingston Communications www.karoo.co.uk Reviews

★☆☆☆☆
1.3 / 5
169
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Latest Reviews

★☆☆☆☆

“KC(Karoo) offers a worst service than in a 3rd world...”

Written on: 25/05/2016 by ThaddeusHolden (1 review written)

Have had the service for 16 years now and during that time day after day week after week month after month year after year if has failed. I have spent a fortune on computers routers cables modems making sure my set up is the best ever. The problem is once 'connected' to the 4th world service that Kcom or karoo as it used to be called the trouble starts.Bascially you pay for 10MBS and are lucky to receive 2 mbs on a good day.The tech helpline always starts off by blaming your router computer… Read Full Review

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★☆☆☆☆

“Disconnection issues constantly, not on my end.”

Written on: 21/05/2016 by DeludedPlayer (2 reviews written)

Its on their end, absolutely terrible service I would not recommend this to anyone except my dearest enemy, and even then I'd have second thoughts - they say they provide a "maximum of 5mbps" (I don't even get that maximum of 5mpbs, most of my stuff downloads at a rate of 0.4kbps, so thats so fun)) in my area - 5mpbs? How stupid is that for the money you pay? There are areas in this country where you can get 20pmbs for half the price, this is absolutely pathetic and so unprofessional its not… Read Full Review

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★☆☆☆☆

“Terrible internet”

Written on: 20/05/2016 by 71Keene (1 review written)

Now had to call their technical support team twelve times over the last two days as my computer showed me connected but every time I went to a web page it would tell me I had no internet for the last two days all that can say is that the fault was with a port at the exchange, now that are saying it's the rooter and best what that now what to charge me for a rooter, karoo is just terrible… Read Full Review

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★☆☆☆☆

“Joke!!!”

Written on: 13/05/2016 by FranklinVance345 (1 review written)

Waited 4/5weeks for a full install to actually work,, when was finally done had poor speed of around 1-2mbps then had to wait another 2weeks for an engineer to blame the router, swap them and ran of before even checking, still poor and it slows down even more from 5till about midnight!!!… Read Full Review

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★☆☆☆☆

“Kc internet provider Karoo”

Written on: 07/05/2016 by TrevinNeville88 (1 review written)

When we get more choice of Internet in Hull they're better get their (sh.it)together it took 9 days to post this… Read Full Review

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★☆☆☆☆

“Karoo/KC is the worst provider ever.”

Written on: 04/05/2016

Karoo/KC is rubbish as it's the slowest ever, cuts out and you get charged £2 for every 1GB that you go over the limit with which is a rip off. I always keep track nearing the end of my limit and somehow how I mysteriously go over the limit sometimes even when I track to make sure I don't. The prices are ridiculous as you don't even get unlimited download unlike most legit providers offer. Role on till better providers arrive like Virgin Media, BT and all the others etc that actually offer… Read Full Review

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★☆☆☆☆

“Absolutely awful”

Written on: 22/04/2016 by Smithwl338 (1 review written)

We are paying almost £40 a month which I feelnis far too much for what we are getting! We are paying fibre optic prices but what we are getting is mediocre at best; the internet itself is slow and the service we have received has been useful. We find it hard to download ANYTHING, not to mention the fact that it turns off at random times! I do not recommend this service… Read Full Review

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★☆☆☆☆

“Kc is cancer”

Written on: 17/04/2016 by yrGardner386 (1 review written)

This must be the worst internet in the UK. It goes down at least ten times a day and when it is not down it's so slow it makes it impossible to do anything!… Read Full Review

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★☆☆☆☆

“WORST SERVICE POSSIBLE AND UTTER WASTE OF MY MONEY!!!!!!!”

Written on: 17/04/2016 by Alexisv495 (1 review written)

THis surely must be the worst service in the UK and I and many many others have no option but to have no other. I work hard for my living and this is money spent with no return. I only hope and pray that one day we will get the chance to choose our own supplier as Karoo will be a fading business… Read Full Review

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★☆☆☆☆

“KC is literally cancer.”

Written on: 15/04/2016 by KComfuckingssucks (1 review written)

KC is the worst internet provider I could possibly conceive. Words can not adequately describe how terrible this internet service is. 'Utter wank'is the phrase I would use. If you have any other option, use it. The one good thing is that it has encouraged me to read rather than use the internet. I had a better internet service halfway up a mountain in yellowstone. KC is completely useless. If any other option was available to me, I would take it instantly. KC is worse than Hitler. Complete… Read Full Review

Helloliam's Response to KComfuckingssucks's Review

Written on: 15/04/2016

If I keep reblogging this assume that I'm dead.

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Helloliam's Response to KComfuckingssucks's Review

Written on: 15/04/2016

If I keep reblogging this assume that I'm dead.

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★☆☆☆☆

“SHODDY AT BEST. AVOID AT ALL COSTS (if you can) ”

Written on: 06/04/2016 by Matildau1956 (1 review written)

If I could give 0 stars I would. Major issues AGAIN with KC and the Internet. A massive disappointment and a mediocre service which we are expected to pay £40-£50 a month for. When will it end??????? Every day the phones are jammed with customers. Some days a queue in excess of 35 people to reach their tech support people. They just don't care. Take the money and run. They prefer to spend money on a needless name change rather than invest in their paying public and resolve the… Read Full Review

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★☆☆☆☆

“Rio off”

Written on: 30/03/2016 by Josiaha392 (1 review written)

Only choice in hull due to monopoly. Overpriced slow garbage. Took 3.5 hours to download 2.5 GB. Have to pay for a landline I don't even use… Read Full Review

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★☆☆☆☆

“So expensive”

Written on: 30/03/2016 by Spencer456 (1 review written)

Get KC monopoly out of Hull. Why are we limited to this!? I have seen a negative impact on education in the area as families simply cannot afford to have internet in there homes because of the extreme prices. When i was in school it was expected that everyone had the interent. Now it is years later… Read Full Review

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★☆☆☆☆

“Avoid!”

Written on: 25/03/2016 by Ina.s (1 review written)

Awful service,been customer for over 3years,getting worse with every year,speed is really slow,often there is no internet connection at all.last week had 4 days when it was down.when tried to call them waiting time is around 2hrs,live chat always disconnect ,last guy who I was talking with just waited till 7pm(closing time)saying he's looking for my account for 40(!!!!!)minutes!… Read Full Review

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★☆☆☆☆

“Download Speed not speedy”

Written on: 08/03/2016 by tsLittle176 (1 review written)

It has just taken me over 120 minutes to download 2 games totalling 2mgb which I find totally out of order is this the norm what happened to faster broadband downloads , if this is fast what the heck is slow… Read Full Review

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★☆☆☆☆

“abysmal in every sense”

Written on: 26/02/2016 by 145Rivera (1 review written)

This service is truly attrocious. The connection is not the issue here as it is fairly stable, it is however the disgraceful connection speeds. I have screen shotted numerous times the under 1mb speeds onna daily basis and yet i am told that my connection is "excellent" and 10mb+?! It is actually easier to access the internet using my 4G connection on my phone!!! Sort it out kc! £40 a month for this shocking service. I do not even go near my 350gb limit with the connection speeds being so… Read Full Review

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★☆☆☆☆

“KC Totally aweful”

Written on: 16/02/2016 by McCracken196 (1 review written)

10 reasons why KC is the worst Internet provider in the country... 1. They over charge by a huge amount compared to other country's because... 2. They have a monopoly over the hull and beverley area so none can go with anyone else 3. They're contracts are majorly 18 month so rented one year properties can't just pay for their time online 4. The cancellation charges are phenomenal (£80 for me) 5. The Internet is stupidly slow 6. The Internet also cuts out at random times due to the… Read Full Review

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★☆☆☆☆

“Changing to a new tariff with kc. Received a huge bill...”

Written on: 15/02/2016 by Lizpope (1 review written)

Changing to a new tariff with kc. Received a huge bill as the agent had put me on the wrong tariff. They changed the tariff and original agent called to apologise so far so good ..... On no next bill really huge. They decided rather than credit for £100's which they owed me due to their area they thought a £5 goodwill credit would sort it! Now told no one who works in customer service can sort. Only complaints I will now go to ofcom it's very sad this company who could be amazing had not a… Read Full Review

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★★★★★

“Lightstream - welcome to the future”

Written on: 15/02/2016 by Gunnarr434 (1 review written)

I've had issues in the past with the standard broadband they offer but since getting lightstream, I've not had a single issue. I get 100mb constantly and haven't had any downtime in over a year (fingers crossed it stays this good). Because you get double the data when you upgrade, I actually managed to get it without paying more… Read Full Review

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★☆☆☆☆

“Worst ever!!”

Written on: 21/01/2016 by Kurtis7797 (1 review written)

Karoo is by far the worst internet provider in the UK. Im forever ringing them up about the same problem and all I get back is the same rubbish all the time. My issue is thay my internet is apparently a 5mb download speed in the area but when I do a download I get around 300kbps on a good day. I have had around 2 routers in 1 year from karoo and now i have been given there latest and with the ability to have 5ghz signal, no improvements what so ever. I would not reccommend this trash to anyone… Read Full Review

Cazndave75's Response to Kurtis7797's Review

Written on: 08/02/2016

Where are you...? I have the same problems ongoing cor 2 years, had 2 new routers a new socket, 3 visits and adverised speeds of between 3 and 6 mbps with and average of 6...how ever im lucky atm to get 2 mbps

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