Rescue My Car Breakdown Cover Reviews - www.rescuemycar.com

4th Floor, Clarendon House, Victoria Avenue,, Harrogate, HG1 1JD
01423 535 795
★★★☆☆
2.9 / 5
281
49.1% of users recommend this
  • Speed of response

  • Customer service

  • Value For Money

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Rescue My Car Breakdown Cover - www.rescuemycar.com

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Latest Reviews

★★★★☆

“More for more vehicles”

Written on: 22/05/2015 by bobosullivan (1 review written)

It would be ideal and dare I say competitive for you offer discounts where more than one vehicle is covered by you, in the same household. Others do this at a competitive rate… Read Full Review

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★★★★★

“To the point”

Written on: 20/05/2015 by Tobinnc78 (1 review written)

The renewal policy came with plenty of time to remind me to renew my policy. This is great value compared to other policies on the market. Until next bye for now… Read Full Review

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★★★★☆

“Good value Recue service”

Written on: 20/05/2015 by RoseHagan410 (1 review written)

Always arrives within the hour, very curtious and friendly, always gets you going snd gives advice of what to do. good value for money, that doesn't get inflated year on year. Customer service is friendy and efficient.Well worth using this company… Read Full Review

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★★★★★

“Great when needed”

Written on: 19/05/2015 by Adriel198 (1 review written)

One phone call sorted everything out very quickly and efficiently. The mechanics who dealt with the problem were efficient and courteous and HAPPY! Many thanks for the excellent service… Read Full Review

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★★★★★

“Excellent service for a reasonable cost.”

Written on: 19/05/2015

I have only used this service once when my vehicle broke down whilst we were on holiday. The service we received was first class keeping us informed at all times and reaching us in a reasonable timescale. I also have my kids vehicles covered giving me the peace of mind that help is only a phone call away and that they will be brought home safely should their vehicle break down. I have recommended the service to family and friends particularly as it is good value compared to their competitors… Read Full Review

By Rescuemycar1

Written on: 21/05/2015

Good Morning Guest,

Thank you very much for taking the time to write this review and your positive comments, it is always appreciated. We are always glad to hear that we have met the high standard of service we aim to provide, and are very grateful for your recommendations to family and friends.

Kind Regards,
Zoey

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★★★★☆

“Recent Breakdown”

Written on: 18/05/2015 by JayleenByrd (1 review written)

Call answered promptly when I broke down recently, staff member very polite and helpful. Assistance arrived in under an hour. I was contacted by both Rescue my Car customer services and the Recovery driver when he was on his way. The Recovery man also very friendly. Car removed to garage of my choice without delay… Read Full Review

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★★★★☆

“Car Breakdown Cover”

Written on: 18/05/2015 by Naimay388 (1 review written)

Good and reliable service at a realistic price. Have not needed to use the service in the last twelve months myself but have knowledge of others who have and have been very satisfied. … Read Full Review

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★★★★★

“Excellent service”

Written on: 18/05/2015 by Sampsondp339 (1 review written)

I have been with rescue my car for just one year, and I had to call them out last year when I broke down on my way to Ashbourne from Sutton Coldfield. After my initial call, I was told someone would be out within an hour, and after 20 mins I had another call to say they were on the way. The gentleman who come out straight away made sure my passenger and myself were ok and sat us in the back of his cab, put the heater on for us, and proceeded to put my car on the back and took us all the way… Read Full Review

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★★★★★

“Renewing Breakdown Cover”

Written on: 18/05/2015 by 22McAllister (1 review written)

I have been with Rescue my Car for years for their Car Breakdown Cover. Great price, always send me the documents/renewal quote in plenty of time & the online system is quick & easy to use… Read Full Review

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★★★★★

“Excellent value”

Written on: 18/05/2015 by Richardsez70 (1 review written)

I have not really used the service as i have been lucky with motoring.I myself think the package of home and recover is brilliant value for the cost… Read Full Review

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★★★★☆

“Good value Recue service”

Written on: 17/05/2015 by RoseHagan410 (1 review written)

Always arrives within the hour, very curtious and friendly, always gets you going snd gives advice of what to do. good value for money, that doesn't get inflated year on year. Customer service is friendy and efficient.Well worth using this company… Read Full Review

By Rescuemycar1

Written on: 18/05/2015

Good Morning,

On behalf of Rescue My Car I would like to thank you for taking the time to write such a great review, it is always appreciated. We are always glad to hear that we have the high standard of service we aim to provide.

Kind Regards,
Zoey

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★★★★★

“Review”

Written on: 17/05/2015 by KylanCorcoran464 (1 review written)

Very polite and helpful staff. I have had no problems over the years I have been with them. Would recommend to anyone… Read Full Review

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★★★★★

“fast and easy”

Written on: 16/05/2015 by Taylor277 (1 review written)

simple to use fast and easy will definatley use this service again… Read Full Review

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★★★★★

“Great service.”

Written on: 15/05/2015 by Lainey201 (1 review written)

Easy to renew on line. Hassle free option… Read Full Review

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★★★★☆

“Easy website to renew,competitive renewal price so I...”

Written on: 15/05/2015 by Bowenkv379 (1 review written)

Easy website to renew,competitive renewal price so I didn't need to look elsewhere, good letters to remind me of renewal date… Read Full Review

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★★★★☆

“Easy to do”

Written on: 15/05/2015 by gsHeath154 (1 review written)

Doing online payment is easy and no annoying passwords to remember… Read Full Review

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★★★★★

“Good customer service & reasonable cost”

Written on: 15/05/2015 by DamariDuggan1978 (1 review written)

Brilliant way of getting cover at a reasonable cost… Read Full Review

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★★★★★

“good value for money”

Written on: 14/05/2015 by eyMacDonald1952 (1 review written)

I have used this company for my breakdown cover for many years and on the odd ocaision I have needed to call them out l have been dealt with quickly and with utmost professionalism. I just wish they did automatic renewal by direct debit rather than having to enter details and do manual oayment. However is only once a year so not a huge problem… Read Full Review

By Rescuemycar1

Written on: 15/05/2015

Good Afternoon,

Thank you for taking the time to write such a great review, it is always appreciated. We are always glad to hear that we have the high standard of service that we aim to provide. As the breakdown is a one off payment at inception we don’t have authorisation or the details to automatically take the payment again at renewal. However this can be done either on the phone or online. Thank you again for your positive comments.

Kind Regards,
Zoey

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★★★★☆

“Price Comment”

Written on: 14/05/2015 by tragwil (1 review written)

Very satisfied generally but why has there been a 30% rise in my premium?… Read Full Review

By Rescuemycar1

Written on: 14/05/2015

Good afternoon,

Thank you for your review and taking the time to write this, it helps us as a company look to improve our services where possible.

Our breakdown policies are based on the age of the vehicle, having our own claims department lets us evaluate a higher risk/lower risk and our premiums are reflected on the back of this.

The older the vehicle becomes, the more likely it is to break down and that’s what the claims team measure our risk and premiums on.

This may explain the increase in your premium, however if this is not the case then please do not hesitate to contact our offices and speak with our renewals department.

Kind regards
Izzy

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★★★★★

“FIRST CLASS”

Written on: 13/05/2015 by Josie94 (1 review written)

only used you once, but brilliant response time- within 30mins even though was told very busy and could be an hour! would strongly recommend to family and friends… Read Full Review

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