Rescue My Car Breakdown Cover Reviews - www.rescuemycar.com

4th Floor, Clarendon House, Victoria Avenue,, Harrogate, HG1 1JD
★★★★☆
3.5 / 5
463
67% of users recommend this
  • Speed of response

  • Customer service

  • Value For Money

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Latest Reviews

★★★★★

“Very good service would recommend to all”

Written on: 01/09/2015

Very good service would recommend to all… Read Full Review

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★★★☆☆

“Fine but could be more honest”

Written on: 30/08/2015 by Annoyeyathome444 (1 review written)

My service from Rescue my car has been fine - fortunately I haven't had to use it much. However, I really object to that sneaky little claiming that, in my best interests, they'll automatically continue my cover next year without me having to do anything. I can apparently opt out but there's no indication about how to do this. Please don't do this - it's dishonest… Read Full Review

By Rescuemycar1

Written on: 31/08/2015

Hello,

Thank you for your feedback regarding the automatic renewal of your policy. If you would prefer to ‘opt out’ of your automatic renewal please respond and we can organize this for you with confirmation back. If you have any queries please do not hesitate to contact us, our contact information is located at the top of the page.

Kind Regards,
Sophie

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★★★★☆

“Been with them a few years now. Fortunately havent...”

Written on: 30/08/2015 by Conners493 (1 review written)

Been with them a few years now. Fortunately havent needed them yet but easy to deal with and no nasty price hikes at renewal time. I particularly appreciate the European cover which I use from time to time… Read Full Review

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★★★★★

“SIMPLEY THE BEST”

Written on: 30/08/2015 by Dana150 (1 review written)

EVERY THING IS SO SIMPLE AND GREAT VALUE. WILL RECOMEND THIS PRODUCT TO ALL… Read Full Review

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★★★★★

“Simple”

Written on: 29/08/2015 by Haynes380 (1 review written)

Simple and straightforward renewal process. Have been using this company for many years and have always had good service either by telephone or user friendly websites… Read Full Review

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★★★★★

“easy & good price”

Written on: 29/08/2015

easy to set up & pay online & very good price of what you get would recommend to family & friends well done rescuemycar team … Read Full Review

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★★★☆☆

“Reasonable service, bedside manner could be better”

Written on: 29/08/2015 by Vega456 (1 review written)

During the winter this year, I got a flat tyre at night down a very dark road. I was on my way to an important meeting over 100 miles away. I was told flatly by the Rescuemycar call centre I would not be able to continue my journey tonight. She organised someone to come out to me from a nearby garage within an hour and a half, but was unsympathetic when I said I was on my own in the dark and felt vulnerable and so wanted to walk somewhere safe to meet the breakdown mechanic. She was also… Read Full Review

By Rescuemycar1

Written on: 31/08/2015

Hello,

I apologize that you are unhappy with the service provided. I would like to discuss this matter with you and gain a better understanding. All of our contact details are located at the top of the page, alternatively if you leave your contact details and a suitable time i will contact you directly.

Kind Regards,
Sophie

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★★★★★

“Very quick service ”

Written on: 28/08/2015 by Ana58 (1 review written)

The service is fantastic and fast. But It's very competitive out there and can get a better deal for the same breakdowns. Thanks… Read Full Review

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★★★★★

“Excellent”

Written on: 28/08/2015 by bsWren220 (1 review written)

Although I have not ever had to call them out, the renewal was very easy and they are very competitive prices. Would recommend them as online site is easy to use… Read Full Review

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★★★★★

“perfect service, glad I found you”

Written on: 28/08/2015 by 253Phillips (1 review written)

Ive not got alot to say, my car has not broken down enough or far from my home address for me to use my cover. I just like to have the reassurance I have cover and rescuemycar.com is the perfect choice for me… Read Full Review

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★★★★★

“Could't be simpler”

Written on: 28/08/2015 by 192Fox (1 review written)

The process of renewing could not be simpler and does not take more than a few minutes. The cost of the cover is very reasonable and competitive compared to other organisations' offerings. I have not had cause to use the actual breakdown service but can rest assured knowing that should my car breakdown the assistance will be there to help me on my way again… Read Full Review

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★★★★☆

“Assistance when you need it”

Written on: 27/08/2015 by duntrukin (2 reviews written)

Excellent cover at a competitive price--easy to deal and amend on=line-speedy and efficient service-what's not to like… Read Full Review

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★★★★★

“Recent pick up”

Written on: 27/08/2015 by omNeal267 (1 review written)

My car broke down while towing and although it took a while for the truck to arrive owing to the non availability of a suitable vehicle, when it did arrive the driver could not have been more helpful and got us back very carefully, all in one piece… Read Full Review

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★★★★★

“Value for money, doesn't hike the premium up when renewing”

Written on: 27/08/2015 by Hanley83 (1 review written)

Had to call for assistance on one occasion and response was very prompt. When renewal came through the price was still competitive… Read Full Review

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★★★★★

“Consistently reliable and good value for money”

Written on: 27/08/2015

I have had breakdown cover with rescuemycar.com for 4 or 5 years now, and have had one national call out and two local tow-truck call outs. Each time the customer service staff on the end of the phone were extremely helpful, the local breakdown firms arrived in very good time and were also really helpful. I like the fact that local companies service the calls, thus keeping response times short. The national call out was a Sunday afternoon and the chap arrived within around 10 minutes of my… Read Full Review

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★★★★★

“Reliable”

Written on: 27/08/2015 by Love443 (1 review written)

Rescue My Car is a reasonably priced service which I had to call out once through the year, they were efficient & helpful & I recommend them as a reliable company… Read Full Review

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★★★★★

“Always Excellent Service”

Written on: 27/08/2015 by Drewfn40 (1 review written)

Thankfully haven't had to use the services of Rescuemycar very often, but the odd occassions I have always brilliant service, quick to respond & the premiums never seem to go up in fact I believe for loyal customers they stay round about the same year after year. Would definitely recommend… Read Full Review

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★★★☆☆

“Excess for debit card”

Written on: 27/08/2015 by JaxSheridan (1 review written)

Not happy with being charged extra for using a debit card. Will look elsewhere next time… Read Full Review

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★★★☆☆

“Reviewing Car Breakdown Cover”

Written on: 26/08/2015 by Keeneps462 (1 review written)

I was very impressed with your price when I took out cover last year (only £28.90). However, when I found myself needing your services for a flat tyre, I was immediately charged £40 excess over the phone, before you would send anyone out. When the breakdown serviceman arrived, he was very surprised to hear of the £40 charge, especially as his company did not see a penny of it. I didn't notice the 'mandatory' charge (my fault for not reading the small print) when I initially took out the… Read Full Review

By Rescuemycar1

Written on: 26/08/2015

Good Morning,

Thank you for taking the time to write this review.

I apologise if you feel the level of cover was not suitable for you, we do offer an excess and non-excess policy to suit each customers needs.

At all times throughout the policy we are able to upgrade the policy to remove the excess so this is available to you if required.

If there is anything further I can help with, do not hesitate to email us.

Kind Regards
Lucinda

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★★★★☆

“simple and quick as well as a good price”

Written on: 24/08/2015 by Elliottvr216 (1 review written)

renewed this year as the price and conditions had not changed and are one of the cheapest quotes around. not had to initiate a call out but from info read would expect it to be on the ball… Read Full Review

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