Rescue My Car Breakdown Cover Reviews - www.rescuemycar.com

4th Floor, Clarendon House, Victoria Avenue,, Harrogate, HG1 1JD
01423 535 795
★★★★☆
4.1 / 5
1059
81% of users recommend this
  • Speed of response

  • Customer service

  • Value For Money

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Rescue My Car Breakdown Cover - www.rescuemycar.com

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Latest Reviews

★★★★★

“Outstanding service”

Written on: 21/05/2017 by Jensenvn141 (1 review written)

When I required the breakdown service I was very impressed with the lady who kept me updated on the phone to how long they would be with me which was very reassuring as I was on my own late at night. The breakdown man was efficient and I was quickly on my way. This is the reason I have remained with Rescuemycar… Read Full Review

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★★★★☆

“Motorcycle puncture”

Written on: 20/05/2017

Broke down with a puncture on the A10 and advise the company, the response was good but not overly quick. However I was kept informed of the delays. I was expecting/hoping the puncture to be repaired at the road side, but I was advised they don't do punctures, and I was taken to my local dealer by a very helpful and obliging driver… Read Full Review

By Rescuemycar1

Written on: 24/05/2017

Good Morning,

Thank you for taking the time to write the review. We value your feedback and would like to be able to look into the time taken for someone to attend for you.

if you could reply with your Policy details we will look into this for you and respond to you.

thank you again for the review and we are pleased you were happy with the response received

Kind regards

Rescue My Car

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★★★★★

“Very happy”

Written on: 20/05/2017 by MikaylaShields73 (1 review written)

Been a member for 4 years. Only had to use once and was happy with the service when I did. Best renewal price for a 16 year old car I could find… Read Full Review

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★★★★★

“Excellent breakdown cover”

Written on: 19/05/2017 by NatalyaPerkins357 (1 review written)

I highly recommend Rescuemycar.com for breakdown cover. I appreciate reminders by email for when renewal is due, their service is very competitive and gives peace of mind… Read Full Review

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★★★★★

“good”

Written on: 18/05/2017 by 20Holder (1 review written)

Not had to use yet so can't really say but up until now all good… Read Full Review

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★★★★★

“excellent service”

Written on: 17/05/2017 by AmericaMueller (1 review written)

Have used Rescuemycar twice-very good service both times… Read Full Review

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★★★★★

“HAPPILY CAME BACK”

Written on: 14/05/2017 by wlO'Hara3 (1 review written)

Used this company last year as the quote was very reasonable. I have had to use them earlier this year. Service was brilliant. Soon as they found i was a lone female, they got there in less than 15 mins, instead of the quoted 45mins. So pleasant, and helpful. Had me on my way in no time. Couldnt recommend this firm, and the garage who attended, enough… Read Full Review

By Rescuemycar1

Written on: 15/05/2017

Good Morning,

Thank you for taking the time to write this review.

We are pleased to hear you are happy with the service received when contacting our offices to arrange assistance.

Kind Regards
Customer Care

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★★★★☆

“Easy to use website”

Written on: 13/05/2017

Have not had cause to make a claim in the three years I have been with Rescue my car. But as the insurance is relatively cheap, I have been happy to renew each year, especially as the price has not increased too much and it is so easy to renew on the website. I like the fact that you can instantly see the financial effect of adding, say, key cover to the policy, and being able to change your mind if the cost is too much… Read Full Review

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★★★★★

“Fast and efficient ”

Written on: 12/05/2017 by Prestonnj437 (1 review written)

Do took the worry out of having to renew car cover and saved me alot of time. Recommended you to family members and they now use you too… Read Full Review

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★★★★★

“This is a top company”

Written on: 12/05/2017 by xcMcIntosh472 (1 review written)

I used to change my breakdown company every year owing to excess renewal charges. But this company has the commonsense to keep renewal cost to a minimum, therefore why bother looking for a cheaper quote when you are happy with the excellent service that Rescuemycar gives. A1 Company *****… Read Full Review

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★★★★★

“Excellent Value Breakdown Cover”

Written on: 10/05/2017

I've been using RMC for several years now - whenever my car(s) aren't covered by a manufacturer's warranty period breakdown policy. I've never had to use the breakdown service so can't comment on that but the value is excellent as is the policy admin. So very happy to recommend on that basis… Read Full Review

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★★★★☆

“My car rescue”

Written on: 09/05/2017

Easy to use website. Am happy with the service provided and hopefully will again not have to have call for help this year; although if I do I am confident of quickly getting help from Rescue My Car… Read Full Review

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★★★★★

“Good Service kept my custom”

Written on: 08/05/2017 by Elijaha99 (1 review written)

Despite having done a search for alternative breakdown cover and although I could have taken a policy with another company for a lower cost, offering the same cover, I have decided to stay with Rescue My Car. This due to the excellent service I received when having had a problem with my car. I did not end having to have a 'call out' but the advise I was give was excellent and enabled me to get my car sorted out, and keep me on the road. I do however feel that it would be nice if companies… Read Full Review

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★★★★☆

“10 per cent”

Written on: 08/05/2017 by MiraSloan (1 review written)

Could not see where to enter the 10 per cent code given in an email,perhaps get tech to look at it… Read Full Review

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★★☆☆☆

“Processing Payment Details”

Written on: 07/05/2017 by Martin1212 (1 review written)

I was able to get through to my payment details, and clicked on using the debit card that I have previously used with you more than once. The system stated it was processing, but then went dead, without telling me whether the payment had been accepted or reason for the failure. I had to pay with another card, which I didn't want to do. I tried to phone, but you are closed on a sunday, when I would assume a lot of people do online payments… Read Full Review

By Rescuemycar1

Written on: 08/05/2017

Good Morning,

Thank you for taking the time to write this review.

I am sorry to hear you experienced issues when proceeding with the payment online. We have no other reported issues but I can confirm we will pass this information to our IT department to investigate further.

If there is anything further we can help you with, do not hesitate to email or call our offices. Our Customer Service Team are open Mon-Fri 9amto8pm and Saturday 9-5.

Kind Regards
Customer Care

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★★★★★

“Nice and easy does it..”

Written on: 07/05/2017 by Dalia409 (1 review written)

So easy to do, always competitively priced and when called upon in an hour of need, extremely friendly and helpful. I have recommended to family and friends… Read Full Review

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★★★★★

“Breakdown cover ”

Written on: 06/05/2017 by Grant47 (1 review written)

Very happy with the service I have received from rescuemycar.com would recommend to everyone and price is very good… Read Full Review

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★★☆☆☆

“Really not great!”

Written on: 05/05/2017 by jhDunn191 (1 review written)

Customer services had no staff available to process my renewal. Had to do it online which was less convenient at the time. Had to make 4 attempts to pay before my card details were processed. Sort out your phone renewal service and train your staff to be able to answer simple questions!!!… Read Full Review

By Rescuemycar1

Written on: 05/05/2017

Good Afternoon

Thank you for taking the time to write this review.

I am sorry to hear about the difficulties you experienced contacting our Renewals Department, the calls do fluctuate throughout the day which can slow down our response times. With regard to making a payment online we are not aware of any issues with this but I will raise this with our IT Department.

If you would like to discuss the issues with us please contact us.

Regards.

Julia

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★★★★★

“Simple and affordable”

Written on: 04/05/2017 by KarliPoole (1 review written)

I find this a simple and affordable way to be covered in the event of a breakdown and have encouraged friends to join who have been paying way more with other companies :) I have yet to call upon the actual use of the cover but am reassured that the service is there when and if i may need it. It is easy to join filling in the details step by step and if you are like me very busy there are letters for reminders too :) I feel that i had all the required details / information before purchasing the… Read Full Review

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★★★★★

“Dependable company and great value”

Written on: 02/05/2017 by duncanamps (1 review written)

I've just completed my first year with Rescuemycar.com During the year we had a breakdown with a serious electrical fault just south of Inverness - nearly 600 miles from home! They got us recovered back home with no problems and the repair was carried out locally. When the renewal invite came through, I didn't think twice about going online and signing up for another year. Unbelievable value too. … Read Full Review

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