Rescue My Car Breakdown Cover Reviews - www.rescuemycar.com

4th Floor, Clarendon House, Victoria Avenue,, Harrogate, HG1 1JD
01423 535 795
★★★★☆
4.1 / 5
1022
80% of users recommend this
  • Speed of response

  • Customer service

  • Value For Money

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Rescue My Car Breakdown Cover - www.rescuemycar.com

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Latest Reviews

★☆☆☆☆

“A BIG RIPOFF. £500 FOR REPAIRS WAS A RIP OFF.”

Written on: 28/03/2017 by Kane1955 (1 review written)

When I rang abut breaking down the agent on phone didnt know what to do. When they finally came out they were unable to fix it. They rang their agent and was told to take it to nearest garage that they use. They took it to wrong garage. They took no details off us, so the man at the garage could not contact us. We left it a day and heard nothing so had to ring them to find out which garage it was at.After ringing them a couple of times we found were the van had been left. The man said he was… Read Full Review

By Rescuemycar1

Written on: 28/03/2017

Good Morning,

thank you for taking the time to bring this to our attention, if you can supply me with your Policy number or vehicle registration i will look into this matter for you.

kind regards

Customercare

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★☆☆☆☆

“Total shambles ”

Written on: 26/03/2017 by Mr.Andrews (1 review written)

What a total shamble ..... Dont waste your money with thea people. I have been a member for 3 years - in last 3 months i have had to call them twicè for 2 different vehicles. They turned up with wrong recovery vehicle. Then Quited me a price for specialist recovery - wich then turned out to be 3 times the amount quoted. Yes i complained BUT as usual with call centres they back track and try to feed you bull . They even admited to the price quoted but used EVERY excuse to say they didnt really… Read Full Review

By Rescuemycar1

Written on: 28/03/2017

Good Morning,

thank you for taking the time to bring this to our attention, if you can supply me with your Policy number or vehicle registration i will look into this matter for you.


kind regards

Customercare

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★★★☆☆

“Pit Stop”

Written on: 26/03/2017

I personally have used rescue my car for years,only had to ring once due to a flat battery in airport,we did get it sorted,but my issue was the time it took for them to get me through on mobile,my phone had almost ran out and i was left for some 20 with daft music playing,i do hope this is still not the case if i need to use again… Read Full Review

By Rescuemycar1

Written on: 28/03/2017

Good Afternoon,

i am sorry to hear about the wait time you experienced coming through to us, if you could provide your Policy number of vehicle registration i would be happy to look into this for you.

Kind regards

Rescue My Car

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★★★★★

“Not had to use!”

Written on: 25/03/2017 by ylChase34 (1 review written)

I can't really comment on the service as I've not had the use the breakdown cover fortunately. The prices seem good compared to the 2 major car breakdown companies, as I've got national cover with home start for £40. However bear in mind an excess of £40 applies… Read Full Review

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★★★★★

“Very good reliable same price year later .”

Written on: 24/03/2017 by Sadie394 (1 review written)

Very good price good service would recommend… Read Full Review

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★☆☆☆☆

“Refused to "rescue my car"”

Written on: 23/03/2017 by vsStevenson1981 (1 review written)

After an accident today rendered my car undrivable I rang the people I had paid to supply a service to "rescue my car" and rather than just asking "where" got an interrogation that I would expect from an insurance company as to what happened. It then became clear that unless they are sure that the accident is the liability of a third party they will not help you. Even though I have paid for their service to pick up my car they also expect to be able to claim off the third parties' insurance for… Read Full Review

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★★★★★

“Great value recovery”

Written on: 23/03/2017

Very reasonable price, I've used the service twice and each time they have responded very, very quickly, and telephoned to say when they're nearby. Very happy to continue using… Read Full Review

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★★★★☆

“renewal questions”

Written on: 20/03/2017 by LayneMorrison (1 review written)

Have been with "rescue my car" for a few years now have only had to use it once and my wife likewise. Well pleased with the service provided, particularly the response when my wife needed assistance and mentioned she had a small child with her, well done for the excellent service and the super quick help. Highly recommend the service, with no complaints… Read Full Review

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★★★★★

“Quick and easy renewal process”

Written on: 16/03/2017 by yfShaffer335 (1 review written)

Quick and easy renewal process online - very simple to navigate and any adjustments to quote shown occur in real time just by ticking the right boxes. Clearly stated options with further information "behind" if needed. Recovery callout that was needed (a couple of years back) was dealt with quickly and without fuss - thank you. More recent call to them for advice dealt with in professional manner, again without drama. Recommended from experiences in dealing with them… Read Full Review

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★★★★★

“Great, efficient service”

Written on: 16/03/2017 by Suzekitten (1 review written)

A very easy process to subscribe and renew, plus compared to other breakdown services I have found this to be good value for money. I have used this company once for home recovery and the service was speedy, efficient, and professional. I wouldn't hesitate to recommend this company to others… Read Full Review

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★☆☆☆☆

“Car recovery”

Written on: 13/03/2017 by Howlett39 (1 review written)

My husband and I bought breakdown cover with rescue my car. I was involved in a car accident on the M1 just over a week ago and needed the car recovering. We had paid for onward travel but i decided it was best to return home. I was a single parent in the car with my 2 year old son and we waited a total of 5 hours to be picked up. I had a call asking if we could be picked up the next day. This was not an option. We got a letter through saying they will charge us as we are claiming through… Read Full Review

By Rescuemycar1

Written on: 22/03/2017

Thank you for providing your account details so we could look into this for you.

I am happy we were able to resolve these issues in a recent phone conversation for yourself and can confirm the letter regarding the insurance is not a charge for your self and there was and is no cost of this call out for you.

Kind regards

Claims Complaints.

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★★★★★

“car rescue”

Written on: 11/03/2017 by QuincyNapier (1 review written)

great service, easy to renew on the internet, would recommend to friends and family, thank you… Read Full Review

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★★★★★

“Great value for money”

Written on: 10/03/2017 by Gunnarn369 (1 review written)

Why pay for AA or RAC. This cover is excellent value for money… Read Full Review

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★★★★★

“It really is that cheap and they work!”

Written on: 09/03/2017 by Livfox1 (1 review written)

I have been with RescueMyCar.com for several years. I was hesitant at first as seemed so cheap compared to the big guys (AA etc). I have been unfortunate in that I have had to use them on a couple of occasions and they have been superb. Always on time and have sorted me out! I have recommended to several of my friends who have been equally impressed. Value for money totally!!!… Read Full Review

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★★★★☆

“RESCUE MY CAR”

Written on: 08/03/2017 by 30Parks (1 review written)

Very efficient service, policy renewal very efficient, website nearly foolproof which pleases me greatly, hope the company becomes larger than AA or RAC… Read Full Review

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★★★★★

“Used them for years ”

Written on: 06/03/2017 by ChrisfromChester (1 review written)

I have used them for years and my son has. Great price and a good service when you need them. … Read Full Review

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★★★★☆

“Thankfully only had to use once due to a flat tyre but...”

Written on: 05/03/2017 by CadeHead (1 review written)

Thankfully only had to use once due to a flat tyre but the service was very good… Read Full Review

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★★★★☆

“Breakdown Cover”

Written on: 04/03/2017 by Adisonc337 (1 review written)

Letter reminder and easy to use. All renewed with 5 mins, no lengthy questions and worked from the membership details, rather than having to complete information again… Read Full Review

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★★★★☆

“Don't pay the big breakdown companies!!”

Written on: 03/03/2017 by Blue.Days17 (1 review written)

Rescue my car is just as good as the big companies who charge triple the price for the same insurance, save yourself some cash!!… Read Full Review

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★★★★★

“Great service”

Written on: 03/03/2017 by MaciWoods (1 review written)

Had this insurance for 1 year - and was just about to check the compare sites for a new policy when I had to use the service this week - received a quick response - the call centre was very helpful and the service provided was fast and efficient - just re-newed for another year - Thanks for the experience have recommended to my family… Read Full Review

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