Rescue My Car Breakdown Cover Reviews - www.rescuemycar.com

4th Floor, Clarendon House, Victoria Avenue,, Harrogate, HG1 1JD
01423 535 795
★★★★☆
4.1 / 5
966
80% of users recommend this
  • Speed of response

  • Customer service

  • Value For Money

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Rescue My Car Breakdown Cover - www.rescuemycar.com

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Latest Reviews

★★★★★

“Simply the best”

Written on: 16/01/2017

I've always found rescue my car the best value for money for breakdown cover. I have been a customer since 2003 when I purchased personal cover as I had both a car and motorbike back then. Now I have vehicle cover and, when needed, have always been thoroughly satisfied with the service provided. Always friendly staff taking calls and taking care of issues… Read Full Review

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★☆☆☆☆

“Left stranded 13hrs !”

Written on: 15/01/2017 by Shiverrrmetimbers (1 review written)

Was left to sleep/shiver in the snow for just over 13hrs and charged twice to be dumped at a local services wanting an excess of 550 to be nationally recovered home . Absolutely disgusting services . … Read Full Review

By Rescuemycar1

Written on: 17/01/2017

Hi

I'm extremely sorry to hear of your concerns. Can you please let me have some details to enable me to look into this for you. Please can you supply any of your policy numbers and I'll ensure this is looked into as a matter of urgency.

Regards
Customer Care”

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Shiverrrmetimbers's reply to Rescuemycar1's Comment

Written on: 17/01/2017

Your Breakdown Membership - RMC-16-45689

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★★★★★

“This is really good value, and although I have'nt had...”

Written on: 13/01/2017 by Watsonaa37 (1 review written)

This is really good value, and although I have'nt had to use this service yet.so far so good… Read Full Review

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★★★★★

“Superb in all respects”

Written on: 10/01/2017 by Davis95 (1 review written)

Having had issues over numerous years with the other recovery companies taking far to long to turn up I decided to renew with Rescuemycar- After the initial phone call the breakdown truck operated by Baron Motors Iron Acton was with me in about 35 minutes. The technician was very safety conscience and his manner was polite and professional. My car was on my driveway within one hour- Very very impressed- no names mentioned, but the 'others' out there ought to hang there heads in shame- this is… Read Full Review

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★★★★☆

“Easy”

Written on: 07/01/2017

Very easy renewal, brilliant price… Read Full Review

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★☆☆☆☆

“Shambolic on many levels”

Written on: 05/01/2017

Avoid like the plague! Wife and I had breakdown cover last year. She was left stranded by them for 2 hrs with our newborn baby. Ok, put that down to a one off Then when I broke down last year, they had no record of me and left me stranded. I Called another company out instead. On checking the policy, I DID have one with them. Apparently, they took my Reg plate number incorrectly and couldn't find my policy by our address! Requested refund on both policies, which was refused. Took up with… Read Full Review

By Rescuemycar1

Written on: 06/01/2017

Hi

I'm extremely sorry to hear of your concerns. Can you please let me have some details to enable me to look into this for you. Please can you supply any of your policy numbers and I'll ensure this is looked into as a matter of urgency.
Regards
Customer Care

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★★★★★

“Easy peasy renewal”

Written on: 05/01/2017

Not needed to use the service (thankfully) but have renewed again this year as was so straightforward online - which makes it all so satisfying!… Read Full Review

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★★★★★

“The best recovery package”

Written on: 04/01/2017 by LindsayMoody (1 review written)

Unfortunately I had to call recovery last year after my gearbox failed. Recovery was efficient and the bonus of being able to cover a large part of the repair costs within the policy reduced the pain of a large bill. I would recommend this company to anyone. … Read Full Review

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★★★★★

“Excellent serviceable.delighted with the service of...”

Written on: 03/01/2017 by Masontelfer10 (1 review written)

Absolutely delighted with this company will definitely reccomend it to my friends and family… Read Full Review

By Rescuemycar1

Written on: 03/01/2017

Good Afternoon,

Thank you for taking the time to write this review. We are pleased to hear you are happy with our service so far and would like to advise you that if you do recommend a friend or family member, please request they confirm that you have done so and we can provide a £5 discount at renewal for you for each recommendation noted.

Kind Regards
Customer Care

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★★★★★

“Quality of service”

Written on: 29/12/2016 by Cade355 (1 review written)

Been with rescue my car for a few years now and have always found them easy to contact and straightforward to deal with and have recommended them to my family… Read Full Review

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★★★☆☆

“Seriously not impressed by the way my premium has...”

Written on: 24/12/2016

Seriously not impressed by the way my premium has rocketed by half from last year, just because my car's in an older age bracket apparently - my car's still in a really good condition. RescueMyCar used to be a great deal for me, now it's average. … Read Full Review

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★★★★★

“when i needed it ”

Written on: 24/12/2016 by RomeoCooper279 (1 review written)

only had to call out once on two cars covered and the service has been excellent used to be with raw/aa and green flag and found this much better value for money and still have peace of mind that we're covered… Read Full Review

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★★★★★

“Great service great price! ”

Written on: 22/12/2016 by Howe30 (1 review written)

Great service great price! They dont seem to massively hike prices at renewal time like other vendors… Read Full Review

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★★★★★

“RELIABLE”

Written on: 21/12/2016 by AmariLarson (1 review written)

After a few yrs I have had good service and with affordable premium. thanku… Read Full Review

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★★★★★

“Great value and service”

Written on: 20/12/2016 by fkKing6 (1 review written)

Only had to use the call out once but was so glad of it when the cars clutch burnt out late at night. had a bit of difficulty as i am a bit deaf but managed to get through with the girl on the phone being really understanding.Guy was great in the breakdown truck and back home in an hour or so… Read Full Review

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★☆☆☆☆

“Absolutely dreadful company. Watch out for auto...”

Written on: 19/12/2016 by deftofhearing (1 review written)

I broke down last january. called this bunch of nomarks, no answer, called their customer service line to get refund, got through after many many attempts. Man on the end of the phone says yes, great, ok, sorry, refund. Today this bunch of crettins have taken £32.50 from my account.  So I've made the call and put them in the picture. Cancelled, but now I'm £65 down with no recompense. Not ot mention time taken to waste time calling this non service providing bunch. so DONT USE NCI OR RESCUE… Read Full Review

By Rescuemycar1

Written on: 21/12/2016

Good Morning,
Thank you for taking the time to write this review.
Our records indicate we are in the process of investigating the information provided by you however I can assure you that we have a high service level which we aim to provide at all times.
The relevant department will be in touch with you regarding the issues raised.
Kind Regards
Customer Care

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★★★★☆

“Returning loyal customer”

Written on: 18/12/2016 by KathrynBrown (1 review written)

I have used Rescue My Car Breakdown Cover for a good few years now. Why do I keep renewing? Well, it's just worth it to have peace of mind. I have only made one call out in the years I have been a member but the service I received was very good and the level of cover suits my needs - no matter where I am whether it is at home or on my travels… Read Full Review

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★☆☆☆☆

“Get proper breakdown”

Written on: 16/12/2016 by Melodyu327 (1 review written)

DO NOT SIGN UP TO THIS COMPANY unless you have no other choice they are rip off artists of the worst kind who cover their backsides with small print… Read Full Review

By Rescuemycar1

Written on: 16/12/2016

Good Afternoon,

Thank you for taking the time to write this review.

I am sorry to hear you are dissatisfied with the terms of your breakdown membership.

If you wish to discuss your Terms and Conditions in further detail, please do not hesitate to contact our offices via email or over the phone.

Kind Regards
Customer Care

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★★★★★

“Only had to use them once but they arrived before the...”

Written on: 13/12/2016 by 1979O'Connell (1 review written)

Only had to use them once but they arrived before the time that had told me and got me going again within 15 minutes .Very pleased with the service I Received!!! … Read Full Review

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★★★★★

“Great Service and Price”

Written on: 10/12/2016 by Batemanon155 (1 review written)

Having an old but loved Jag great to get a reasonable priced service we had to call out last year the help was swift and efficient - highly recommend it… Read Full Review

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