Rescue My Car Breakdown Cover Reviews - www.rescuemycar.com

4th Floor, Clarendon House, Victoria Avenue,, Harrogate, HG1 1JD
01423 535 795
★★★☆☆
3.4 / 5
409
64% of users recommend this
  • Speed of response

  • Customer service

  • Value For Money

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Latest Reviews

★★★★★

“It gives me peace of mind knowing I have a great...”

Written on: 30/07/2015 by Josiah309 (1 review written)

It gives me peace of mind knowing I have a great service to fall onto… Read Full Review

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★★★★★

“A very easy and straight forward renewal”

Written on: 29/07/2015 by ihBeasley67 (1 review written)

Whilst I've not had need of the service, I am pleased to say that the administration has been very easy from the initial purchase to the renewal. What really impressed me was that the renewal price was similar to the new business price in the first year. So many competitors have lured me in with a very low initial premium and then tried to double it or more in the second year. This year's renewal was the same as last year so I didn't have to shop around. All sorted in 5 minutes as the web site… Read Full Review

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★★★★★

“Geniue Motorist Helper”

Written on: 29/07/2015 by EmilieMeadows (1 review written)

Everything about this amiable organization is good and in addition to well manner staff that talk you through your request unlike few motoring company around, you can hardly understand what the staff are saying. thank you all and i will always recommend your firm to everyone that need one like i have been doing… Read Full Review

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★★★★★

“Peace of Mind”

Written on: 29/07/2015

I needed to call for support when my tyre burst. My call was dealt with quickly and by someone who spoke to 'me', not someone compelled to read only from checklist! I did not have long to wait for them to send me someone locally who was also very prompt, pleasant and efficiently did the job… Read Full Review

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★★★★★

“simple & affordable peace of mind”

Written on: 29/07/2015 by piFernandez158 (1 review written)

very easy to set up initially with an even easier annual renewal with good levels of cover for the price… Read Full Review

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★★★★★

“Fortunately I have not had to use this insurance...”

Written on: 28/07/2015

Fortunately I have not had to use this insurance during the last year, but it is certainly cheaper than other policies, and... is even cheaper than last year! Unheard of!! I have found the website very easy to use and also renewing the policy was simple and straightforward. As I didn't actually have to make a claim I can't comment on the service, but if it is as good as the price, and the ease of taking on the policy, and renewing, then it must be good… Read Full Review

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★★★★☆

“Greaty value for money”

Written on: 28/07/2015 by CaseyHall (1 review written)

Great vaue for money to get the peace of mind. Renewal process is clunky but worth it… Read Full Review

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★★★★☆

“Content”

Written on: 28/07/2015 by PeytonDaniels242 (1 review written)

The amount for renewal I have been quoted against other recovery companies is good. Up to now I havent actually used the breakdown service but knowing its there & reasonbly priced is good to know… Read Full Review

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★★★★★

“ CAR BREAKDOWN COVER INSURANCE”

Written on: 28/07/2015 by KelvinMaloney422 (1 review written)

A LOT FASTER ON CALLOUTS THAN EITHER AA OR RAC. GREAT SERVICE . ALWAYS EXTREMELY HELPFUL AND COURTEOUS. WOULD HIGHLY RECOMMEND OVER OTHER BREAKDOWN INSURANCE SERVICES… Read Full Review

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★★★★☆

“No problems as didn't need to use them, thankfully.”

Written on: 28/07/2015 by Alyssa390 (1 review written)

No problems as didn't need to use them, thankfully… Read Full Review

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★★★★☆

“good customer support”

Written on: 27/07/2015 by priyl75 (1 review written)

My vehicle broke down yesterday and it was a horrible, rainy Sunday afternoon. Although I had to wait for sometime for the recovery vehicle, understandably due to a rainy Sunday afternoon, the guys I dealt with tried to do their best to find a recovery vehicle and arranged things for us in good time. I am very pleased with their efforts and customer support and would recommend the company to anyone… Read Full Review

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★★★★★

“Price wont be beaten!!”

Written on: 27/07/2015

Easy to apply, done within minutes!Have not had to use them for breakdown but for peace of mind when travelling fantastic price. I would definitely recommend… Read Full Review

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★★★★★

“Excellent Service and Competitive Premium”

Written on: 27/07/2015 by Gibbs456 (1 review written)

We have renewed our Breakdown Cover for the last 4 years as the premium has always been competitive. It is so easy to renew on-line. This year we had a breakdown and have to say the service was excellent, recovery was quick and efficient… Read Full Review

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★★★★★

“Would Recommend”

Written on: 26/07/2015 by 1985Cox (1 review written)

Staff very courteous and helpful, assistance has always turned up within the hour, would highly recommend… Read Full Review

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★☆☆☆☆

“DON'T USE THIS COMPANY”

Written on: 25/07/2015 by consho (1 review written)

This is the worst company I have dealt with in 40 years of breakdown cover At 19 55 on Saturday July 25th 2015, I rang to request assistance with the removal of a wheel on my car I was kept waiting for 15 minutes before a gentleman named HXXXXX answered the phone After I had lodged a complaint about the time it had taken him to respond to my call, despite the fact that for the whole 15 minutes I was NUMBER ONE IN THE QUEUE, He told me that he and his sole colleague were the only people… Read Full Review

By Rescuemycar1

Written on: 27/07/2015

Hello,

Thank you for taking the time to write this review.

I apologise for any issues caused with regards to your breakdown, if you wish to discuss this in further detail please call our claims department and we can look into what has happened on this occasion. Our contact information is located at the top of the page.

Alternatively if you would like to leave a contact number and suitable time I can arrange a call back from a member of our claims department.

Kind Regards
Sophie

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★★★★★

“Very good service”

Written on: 25/07/2015 by Pipking (1 review written)

I have only had one experience where I needed to call them out, excellent service, came quickly and advised me what the problem was. I would certainly recommend this company to anybody which I have done to friends. One has to speak as you find, and this company is excellent. Nothing I didn't like, so that says it all… Read Full Review

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★★★★★

“Cheapest by far on compare site. ”

Written on: 25/07/2015 by McCoy124 (1 review written)

Great value for money have been with this company for 2 years now, they are very friendly and helpful when my car wouldn't start and offered me advice on the best action to take rather than just charging me a call out charge. I would definitely recommend to a friend, Even the renewal notice was cheaper than on the compare website, which is why I've decided to stay with a company that I'm confident with and know there not just after ripping me off. It's great value for money, I have everything… Read Full Review

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★★★★★

“Very happy customer”

Written on: 24/07/2015 by ennkai (1 review written)

I've been with Rescue my car since I first began driving in 2009. Price wise they're definitely competitive. I'm fortunate enough to have only had to use the service a handful of times. I've not been fortunate enough to need help during the day, instead I have usually needed help evenings or late at night. The service has mostly been prompt and the one time there was a problem, I received regular texts with updates and calls to make sure that as a lone female, I was safe. That in itself is… Read Full Review

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★★★★★

“best break down cover ever”

Written on: 24/07/2015 by martin.rob (1 review written)

having held this cover for many years ,and comparing others for a lot more money in my opinion this cannot be beaten. only used the breakdown once and was impressed how quickly the response was ,great… Read Full Review

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★★★★★

“great value great service”

Written on: 23/07/2015 by 198Goodwin (1 review written)

i had to call out breakdown twice and on both occasions I received prompt and efficient service… Read Full Review

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