MonkeyShine www.monkeyshine.co.uk Reviews

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1.6 stars
Average rating for this product is: 1.6 out of 5

From 0 ratings and 9 reviews

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Average Ratings for MonkeyShine www.monkeyshine.co.uk

  • Customer Service1.3 stars
  • Quality of website1.8 stars
  • Value for Money1.6 stars
  • Overall rating1.6 stars

9 Reviews For MonkeyShine www.monkeyshine.co.uk

  • magsandwillie 26th Oct 2009

    Reviewer rating: 1 stars


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    Same as everyone else Ordered a sandpit back in June it's now nearly November, they took my money quickly enough!-no reply to emails or phone.How do we get our money back? This was my sons birthday money

  • Guest 6th Oct 2009

    Reviewer rating: 1 stars


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    ordered back in August.....rung and rung...emailed and emailed.......no response!! I rung another unit next door to monkeyshine and they informed me they have/will be going bankrupt!! Awful service!! Would suggest everyone keeping an eye on companieshouse.gov.uk for insolvency!! Been advise could take months! But i want all my money back....this shouldn't be allowed.

  • Guest 23rd Sep 2009

    Reviewer rating: 1 stars


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    I ordered a toy box form monkeyshine in early August, payment was taken the next day and I'm still £153 worse off with nothing to show for it... I've emailed and phoned with no response, and given the website has now been down for some time can only assume they've gone out of business. Any suggestions of what actions could be taken to get my money back would be gratefully received!

  • Guest 15th Sep 2009

    Reviewer rating: 1 stars


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    Are MonkeyShine still in business? I placed an order in June. Payment was taken and I am still waiting for delivery. I have had no answer to my emails. Nobody answers their phone.

  • gemW Rank: Corporal 30th Aug 2009

    Reviewer rating: 1 stars


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    I ordered a wooden bathroom step from Monkeyshine.co.uk, payment was debited immediently from my card, 9 days later it still had not arrived so i contacted them to see when item would be delivered. Monkeyshine do not answer their phones or phone their customers back. i emailed them, cancelling my order. got an abrupt email back saying i would have to pay for return postage, i then emailed them back to say that according to their site item had not been dispatched yet! Another week later a courier ...

  • carolehibbett 14th Dec 2008

    Reviewer rating: 5 stars


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    I have already recommended this website to friends. They use a courier at very good value, which means it was quicker and WAS delivered (better than I would have got with Royal mail at this time of the year). They also give you the possibility to have the delivery at a different address to your home - useful when you work and I could also have chosen the day of delivery if the one they had offered was not convenient. What a fantastic service! toy ordered on Monday night late, they text me the n ...

  • CLAIRSY 18th Nov 2008

    Reviewer rating: 0 stars


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    Monkeyshine also debited my card the day after I placed my order. I ordered £25 worth of bits and that was 3rd september 2008 and it is now 18th november, still have received nothing yet and they have never answered their phones whenever I have tried to phone them.

  • steve Trent 6th Oct 2008

    Reviewer rating: 0 stars


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    They debited my money instantly, have failed to dispatch goods and then failed to refund goods as yet. They do not answer the phone whenever I phone them, simply goes to an automated system that makes an attempt at credibility.

  • scrapbooksarah Rank: Corporal 30th Dec 2006

    Reviewer rating: 4.5 stars


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    MonkeyShine redefine customer service! The item I ordered took 1 day to arrive. They sent me a box of free stocking fillers, and they have also given me 10% off my next purchase. Plus, they were so nice on the phone! And to top it all off, they offer a 2 year warranty, when everybody else only gives a year.