Handnav Technology Limited www.handnav.co.uk Reviews

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0.7 stars
Average rating for this product is: 0.7 out of 5

From 0 ratings and 11 reviews

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Average Ratings for Handnav Technology Limited www.handnav.co.uk

  • Customer Service1.1 stars
  • Quality of website2.4 stars
  • Value for Money1.5 stars
  • Overall rating0.7 stars

 

11 Reviews For Handnav Technology Limited www.handnav.co.uk

  • Guest 25th Oct 2009

    Reviewer rating: 1 stars


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    Part of my order was delivered after 2 weeks (Mounting plate for sat nav), I am still waiting for the second part of my order (cradle for satnav)two months later. Very long delay in replying to first e-mail and no repy to my most recent one four weeks ago. Avoid this company - total rip off.

  • Guest 17th Aug 2009

    Reviewer rating: 1 stars


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    Ordered item for £15.97 from Handnav Technology - item received was incorrect. Company contacted but failed to respond. Very poor customer service.
  • Ron P 15th Apr 2009

    Reviewer rating: 0 stars


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    Never received goods ordered from Handnav Technology. No refund ever received. Tried to phone on numerous occasions (15 to 20 times) - actually getting a reply twice with promises to sort things out. Promises broken. No more need be said..
  • Guest 9th Dec 2008

    Reviewer rating: 3.5 stars


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    I ordered a ProClip mount for my car and an active holder for my mobile - both items marked as "In stock" (as probably everything in the shop). However, 2 days later I was informed that there is only a small number of left-hand drive ProClips available (I am not from UK) and unfortunately mine is not one of them. I waited almost two weeks until HandNav got my items and finally dispatched the package - a week later it arrived at my place.Apart from the dealy the transaction went pretty smoothly, ...
  • Guest 20th Sep 2008

    Reviewer rating: 0.5 stars


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    I paid for a Proclip for my car via their Handnav Technology Limited website on Paypal - I had to no receipt from then, and no recognition that I had ordered from them apart from the Paypal order. I emailed them to send the item to another address, not my billing address. No reply. After ringing them I finally get an order number. The website has been down for a week to track delivery and its still down. After waiting a whole week with no email I contact them again asking where it is, and they a ...
  • robf 9th Aug 2008

    Reviewer rating: 0.5 stars


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    I ordered a Brodit Proclip mount and holder for a Tom Tom satnav, which were both showing as in stock on their website.
    I received an automated acknowledgment but after over a week order tracking was still failing to show the goods as despatched. Three subsequent emails were ignored and the sales line was continually showing as "closed".
    I therefore cancelled the Handnav order and re-ordered from DSL Developments and the goods arrived from DSL by recorded delivery the very next day.
  • peterjohn01 8th Feb 2008

    Reviewer rating: 0.5 stars


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    I ordered a power cable in aug 07 from Handnav Technology Limited www.handnav.co.uk. They sent me 4 in total all wrong models i have asked for a refund of £19.99 always get promised it will be in my account in four days even spoke to manager.
  • robertfield 3rd Sep 2007

    Reviewer rating: 0 stars


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    I ordered a PDA support with a 5 day delivery option. I received the confirmation and 4 days later a further email saying that the order had only just been processed but no delivery date.

    Since then nothing. The emails bounce back, the office is closed the whole time. I can not cancel my order, as there is not option to do this and I can not contact them.

    Take my advice and DO NOT ORDER from Handnav. I have contacted Protx who do the money side of things for this website and asked them to ...
  • jasthemurf 16th Jul 2007

    Reviewer rating: 1 stars


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    Only bad.
  • peterk81 16th May 2007

    Reviewer rating: 0 stars


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    I wished to order a power cable for my Navman 510 sat nav. I needed it desperately, as mine had broken, and I was due to go on a business trip. I selected next day delivery and opted to pay £19.99 + the additional £7.09 charge. Although I got the e-mail confirming the payment, the next e-mail I got from Handnav Technology said that it was standard 3 - 5 day delivery. I e-mailed the company and asked them to confirm that it would definitely be next day delivery, which they did. T ...
  • Keith Johnson Rank: Corporal 14th Dec 2006

    Reviewer rating: 0 stars


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    In November I ordered a mobile phone holder for my Nokia, quite a common make of phone. The holder I selected was shown as in-stock with 3 to 5 days delivery. 18 days later in the middle of December I am still waiting. Customer service is non existant e-mails are ignored and so you have to telephone an 087 number and wait (you are number 3 in the queue) etc. Only to be given false promises. No appology, or explanation etc. just total ignorance on their part.