Written on: 25/10/2009
Part of my order was delivered after 2 weeks (Mounting plate for sat nav), I am still waiting for the second part of my order (cradle for satnav)two months later. Very long delay in replying to first e-mail and no repy to my most recent one four weeks ago. Avoid this company - total rip off. (read more)
Written on: 17/08/2009
Ordered item for £15.97 from Handnav Technology - item received was incorrect. Company contacted but failed to respond. Very poor customer service. (read more)
Written on: 15/04/2009 by Ron P (1 review written)
Never received goods ordered from Handnav Technology. No refund ever received. Tried to phone on numerous occasions (15 to 20 times) - actually getting a reply twice with promises to sort things out. Promises broken. No more need be said.. (read more)
Written on: 09/12/2008
I ordered a ProClip mount for my car and an active holder for my mobile - both items marked as "In stock" (as probably everything in the shop). However, 2 days later I was informed that there is only a small number of left-hand drive ProClips available (I am not from UK) and unfortunately mine is not one of them. I waited almost two weeks until HandNav got my items and finally dispatched the package - a week later it arrived at my place.
Apart from the dealy the transaction went pretty... (read more)
Written on: 20/09/2008
I paid for a Proclip for my car via their Handnav Technology Limited website on Paypal - I had to no receipt from then, and no recognition that I had ordered from them apart from the Paypal order. I emailed them to send the item to another address, not my billing address. No reply. After ringing them I finally get an order number. The website has been down for a week to track delivery and its still down.
After waiting a whole week with no email I contact them again asking where it is, and... (read more)
Written on: 09/08/2008 by robf (1 review written)
I ordered a Brodit Proclip mount and holder for a Tom Tom satnav, which were both showing as in stock on their website.
I received an automated acknowledgment but after over a week order tracking was still failing to show the goods as despatched. Three subsequent emails were ignored and the sales line was continually showing as "closed".
I therefore cancelled the Handnav order and re-ordered from DSL Developments and the goods arrived from DSL by recorded delivery the very next day. (read more)
Written on: 08/02/2008 by peterjohn01
I ordered a power cable in aug 07 from Handnav Technology Limited www.handnav.co.uk. They sent me 4 in total all wrong models i have asked for a refund of £19.99 always get promised it will be in my account in four days even spoke to manager. (read more)
Written on: 03/09/2007 by robertfield (1 review written)
I ordered a PDA support with a 5 day delivery option. I received the confirmation and 4 days later a further email saying that the order had only just been processed but no delivery date.
Since then nothing. The emails bounce back, the office is closed the whole time. I can not cancel my order, as there is not option to do this and I can not contact them.
Take my advice and DO NOT ORDER from Handnav. I have contacted Protx who do the money side of things for this website and asked them to... (read more)
Written on: 16/05/2007 by peterk81 (1 review written)
I wished to order a power cable for my Navman 510 sat nav. I needed it desperately, as mine had broken, and I was due to go on a business trip. I selected next day delivery and opted to pay £19.99 + the additional £7.09 charge. Although I got the e-mail confirming the payment, the next e-mail I got from Handnav Technology said that it was standard 3 - 5 day delivery. I e-mailed the company and asked them to confirm that it would definitely be next day delivery, which they did. The next... (read more)
Written on: 14/12/2006 by Keith Johnson (2 reviews written)
In November I ordered a mobile phone holder for my Nokia, quite a common make of phone. The holder I selected was shown as in-stock with 3 to 5 days delivery. 18 days later in the middle of December I am still waiting. Customer service is non existant e-mails are ignored and so you have to telephone an 087 number and wait (you are number 3 in the queue) etc. Only to be given false promises. No appology, or explanation etc. just total ignorance on their part. (read more)
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