Love Me Do Brides, Surrey www.lovemedobrides.com

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Love Me Do Brides, Surrey www.lovemedobrides.com
★★★★☆
4.0
77.0% of users recommend this
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Latest Reviews

“No stress I found the dress”

★★★★★

written by EmilyJones88 on 09/05/2018

I came into love me do brides in a panic as I had originally bought a dress from another shop which couldn’t be altered. The person I dealt with and her team put me at ease and promised me I would not be leaving without my dress. Big statement! I tried a few dresses on which I had picked myself, but then went onto some dresses which they picked out for me. That’s when I found my dream dress and didn’t want to take it off. I was recommended to contact the seamstress who I highly recommend. She added on lace sleeves to make my dress extra special. If you’re looking for your dream dress then love me do brides is definitely the place :-)

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Lovemedobrides's Response to EmilyJones88's Review

Written on: 30/05/2018

Oh what a lovely thing to write! Congratulations on your forthcoming wedding, dont forget our photos x

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“Happy customer ”

★★★★★

written by Nulouise on 12/03/2018

I just wanted to say how happy I am with the person I dealt with at the Kingston store today, she made me feel so relaxed and took so much time to help me out and to find the perfect dress for me! I'll defiantly be recommending my friends to your shop! Also the girl at the Walton store on Tuesday was amazing and also was really helpful. Thanks again to the person I dealt with she is a credit to the business! X

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“Outstanding Professional Service !”

★★★★★

written by on 25/01/2017

Had a lovely experience in choosing my Beautiful Dress from Love Me Do Bridal All the girls were so professional and were more than happy to help me with anything i needed. From choosing my dream dress down to the Tiara! I began paying for my dress 2 years in advance of the Wedding day and was offered plenty of choices on how much i paid based on what i could afford so it made it really flexible which put me at ease. As i was so eager in paying for the dress as early as possible i had to wait 2 years for it to be made, but it was so worth the wait when i was finally able to pick it up. I only wish i could wear it again! Professional lovely staff and would happily recommend them to any future Bride in search of her Perfect Dress :)

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Lovemedobrides's Comment

Written on: 04/07/2017

Thank you so much for such a lovely review! we would love to see your photos, so if you have not sent them in already pop them over to us xxx

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“would not change a thing”

★★★★★

written by marriedlady on 18/01/2017

i was always a little apprehensive about being a larger girl shopping for a wedding gown that made me feel pretty. i had visited and spoken to some places who just made me feel so ...wrong. However! when i entered the kingston love me do store i was greeted with a smile. i filled out a little card and despite the warm welcome i still felt the anxiety and need to write a comment to say sorry. the staff were super lovely and laughed about the comment. they reassured me and made me feel so welcome and so pretty. they found a few options that suited me but i had already fallen in love with an ivory, pink and grey laced alfred angelo dress which made me feel so happy! They didnt rush me. and they respected that i wanted to look through dresses first before being 'pounced' on - something that i hated in other places! They took their time and didnt make me feel rushed. i bought the dress! they recommended seamstresses and even gave me a place to be fitted again once returning to the store when the dress was ready. they were so kind hearted and amazing women who helped me. They even remembeed me when i returned months later to try the dress back on (or they were amazing at faning truth!) either way it felt so personal and amazing. i couldnt fault the staff or the shop. the dress was amazing. the wedding day was amazing. so many people commented about the dress and i have recommended the shop to others already! thank you ladies! you truely are good at your job. its rare for me to feel like a princess and you achieved this and more!

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Lovemedobrides's Response to marriedlady's Review

Written on: 25/01/2017

ah that has made me cry! thank you so so much for your lovely words, wishing you an amazing married life! x

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“lovely dresses and team ”

★★★★★

written by Karanclaire on 16/01/2017

I found my Alfred Angelo dress online, and Love Me Do were the local shop that had it in stock. I had called ahead and told them which dress I was looking for, and they had got it out ready and waiting for my arrival. They listened attentively at my comments about all the dresses I was trying on, and brought some additional ones to my attention, throwing a real curve ball. They are very helpful and take a pic on a tablet so you can see bigger images of you in your top choices (always different from a camera to a mirror!). I never felt pressured to buy a dress, I didn’t feel looked down upon or rushed, all the girls are lovely, and they make this shop a wonderful experience. They were supportive with my wedding dress, my bridesmaids dresses (I had an out of the usual bridesmaid drama, and they were still great and calm in a drama!) my tiara, and even gave me tips for the honeymoon, one of them turning out to be invaluable (you need a shawl in Sri Lanka!)! They gave me contacts to have the dress altered and also for the cleaning of the dress before and after. The system seems to be seamless, they take all the stress away for you. The actual layout of Love Me Do Brides has a smaller area and sometimes you share the main ‘show’ area with another bride, which was a bit unusual. I was glad that I had been to another dress shops already, and had that 'individual' experience, but the team were hands down lovely and couldn't do enough for me. The glass of Bucks Fizz on your first visit is a little treat, and I enjoyed this special touch. I can certainly recommend this lovely little shop to anyone looking to have a calm , happy, and lovely wedding dress shopping experience.

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“fab customer service ”

★★★★★

written by vcHammond129 on 10/10/2016

Love me do brides have fantastic online customer service. I tried to purchase a pair of shoes but sadly they were discontinued. I received quick replies via Facebook and email and my money was quickly refunded when we found out it wasn't possible to order my shoes. Helpful and pleasant staff! I would definitely recommend.

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Lovemedobrides's Comment

Written on: 19/12/2016

So sorry we could not get the shoes for you, we searched everywhere! have a fantactic wedding x

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“Brilliant customer service”

★★★★★

written by GeraldineCooney on 10/10/2016

I had a brilliant experience with LOVE ME DO BRIDES, I placed my order from Ireland and had my perfectly dyed shoes for my daughter to wear to a friends wedding in just a week. The quality was fantastic and colour spot on. I will certainly be doing business again. Thanks

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Lovemedobrides's Response to GeraldineCooney's Review

Written on: 19/12/2016

Thank you so much for the lovely review, we hope you had a fantastic time! dont forget your shoes should take another 3 lots of dye, so you can keep wearing them! x

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“Best service I have ever had”

★★★★★

written by ThushaniLovatt on 09/06/2016

I tried on ALOT of wedding dresses from different shops, but the minute I stepped foot into Love Me Do and met the saleswoman, I knew i had stumbled across something different. I have never had better service in my life. The team take their time to really get to know you and what you want, their advice was invaluable. After my parents met her, they told me that whatever dress i decided, I had to get it from Love Me Do! I went back to the shop numerous times to try on the dress, buy accessories etc and I was always treated like a princess. I'm really going to miss the team, she's become like my second mum. I really couldn't recommend Love Me Do enough, it just takes all the hassle out of choosing a dress, so you can actually enjoy the experience! Which I did SO much!!

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Lovemedobrides's Response to ThushaniLovatt's Review

Written on: 19/12/2016

Ahhhh you are lovely! you were a fab bride and made our job very easy, i have never met such a happy bride and family! wishing you an amazing married life! x

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“Experience”

★☆☆☆☆

written by on 14/05/2016

I would like to share my experience at the store to help any future brides with theirs. When measured initially for my dress I was advised I fell between two dress sizes. As I knew I was slightly larger in size I understood I had requested to go down a size verbally. Unfortunately when my dress arrived it was a size larger that I thought I had ordered and big on me which has led to significant alteration fees. Unfortunately neither myself or the store had confirmed in writing the dress size to be ordered. I left the store still feeling a bit surprised about how large the dress was. I have tried to agree with the store on the alteration fees and covering some of the costs but have been unable to. In discussion with the store they advised I had lost a lot of weight which by the scales is only 2lb and I have photos of me then and now and I am similar in size. I would advise future brides to confirm all details in writing and check your dress thoroughly on collection. Overall a very upsetting experience for me with extra costs I had not expected. Please note this information is based on my experience and views and what I understand to have happened at the time.

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Lovemedobrides's Comment

Written on: 26/05/2016

The brides measurements on the waist and bust were between a 10 and a 12 (there is 1 inch difference between sizes) her hips ½ shy of a 10 The dress ordered was a 10 because it has an open back, so it has more tolerance. Bride has said she asked for a 8 which would have been 2 dress sizes down.

We have no notes or memory of the bride saying she was intending to lose weight.

We have had the gown measured after it has been pinned and it is shows that there has been a jump in sizes from when we measured 6 months ago and to now.

We do put everything in writing which our bride did get, checked and signed.

We do not like any of our brides to be upset, and its not nice to hear that she has been upset by her experience. We did asked the seamstress to be conscious of her charges which she has done. We can not be held liable for any changes in the brides measurements, hence why we did not help with the alteration.

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“Both Stores offer Amazing service! Soooo happy!”

★★★★★

written by Ems86 on 14/04/2016

Hi. I came for my first appointment in june 2015 with 3 family members. I had been to a big london show previously so had an idea of what I was looking for. the person I dealt with was fantastic I was nervous and worried about time going over but she really put me at ease. By the third dress I found the one and just tried on a couple more to make sure. When I was worries if id chosen too quickly she assured me its never too early and when I put the dress back on I was sooo pleased. I had also visited the Kingston store with a friend we popped in on the off chance she could try bridesmaid dresses on. the other the person I dealt with was fabulous and we were there an hour and had such fun. Although since then I have purchased dresses elsewhere due to costs and getting married abroad I would recommend to anyone that both stores have amazing dresses for brides and bridesmaids. When I also cant get over how quickly my dress came in. It was in within 3 months and I couldnt wait to try it on and it was even more perfect. It was then I chose my beautiful side tiara. I also recently bought my shoes and was fully suprised when I got the phone call after the next day of ordering that they arrived. Absolutely superb service and Lovely bunch of staff. Thank you all so much.

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Lovemedobrides's Response to Ems86's Review

Written on: 13/05/2016

this has made me smile big time, you sound so excited! Congratulations on your forthcoming wedding, and thank you for the lovely review, it really means alot xx

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“Great shop, fab staff”

★★★★★

written by RianneB on 14/04/2016

I went into this shop for my very first time trying on dresses. I hadn't expected to buy my dress straight away as thought it's just the first time and I was looking around. Ended up absolutely falling in love with a dress and bought it that day. The staff were fantastic, we were a group of 6 and all felt absolutely great. The ladies worked out which veil would be best and definitely gave us the best start to our wedding planning. I also ended up buying my five bridesmaid dresses from here as I loved the store :) would definitely recommend.

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Lovemedobrides's Response to RianneB's Review

Written on: 13/05/2016

Congratulations on your forthcoming wedding, and thank you for the lovely review, it really means alot xx

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“Kingston store are brilliant.”

★★★★★

written by MissLJx on 01/02/2016

I went into the Kingston store twice. I am a total worrier and the ladies were FAB! i did not feel rushed or pressured into purchasing there and then. They were honest but not critical and I am so happy i found my dress there. Cannot fault the shop or staff at all. All the dresses were Fantastic quality considering samples and i didn't see any dresses that were in awful condition or dirty. FAB prices too. (£400-1000) roughly is what i saw. If you want a lovely dress at a cheaper price then this is 100% the place to look. Thank you ladies!

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Lovemedobrides's Response to MissLJx's Review

Written on: 13/05/2016

this has made me smile big time, you sound so excited! Congratulations on your forthcoming wedding, and thank you for the lovely review, it really means alot xx

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“Wedding Dress Purchase”

★★★★★

written by TanyaEdwards on 01/09/2015

The manager at Love Me Do (Walton on Thames branch) and her team were very helpful when I was trying to find The One. The dress I picked was recommended to me as it had just arrived and had not been tried on - tears all around. I was able to pay for the dress monthly, which was very helpful and when the dress arrived (a lot earlier than expected), I was able to keep the dress at the shop until my first fitting. The seamstress recommended to me was fantastic and my dress fitted like a glove. Everyone commented on how beautiful my dress was - thank you!

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Lovemedobrides's Response to TanyaEdwards's Review

Written on: 13/05/2016

Thank you for the lovely review, it really means alot xx

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“BRILLIANT SERVICE, VALUE FOR MONEY AND NICE PEOPLE”

★★★★★

written by Jabari7 on 01/09/2015

having been to quite a few shops and feeling deflated and wanting to call the whole thing off, fed up with dealing with overpowering rude people with size 0 sample, iam a 14 for goodness sake! I decided to go to one more shop, and i was so glad i did! They listened to what i wanted actually wanted to hear about my big day, my plans, the engagement, i did not feel i was with sales people but with friends trying to help me, they were very patient as i had built up so many walls, they were gentle and caring. The result I FOUND MY DRESS!!!!!!!!!!! iam so relieved! They were so supportive and even after i said yes to the dress, they carefully explained what needed to happen next and even gave it to me in writing for me to look back on once i got off my little cloud. So thank you so much to all the girls at the walton store, i can not wait to get married now and my groom is relieved and his ears have stopped hurting with me moaning! xx p.s my sister in law to be has just bought from the kingston store and has the same service :)

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Lovemedobrides's Comment

Written on: 13/05/2016

Thank you for the lovely review, it really means alot xx

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“Terrible Service and Charging extra for Sash ”

★☆☆☆☆

written by on 27/08/2015

Firstly I must stress the difference between the Kingston branch and Walton.Kingston shop awe had a fantastic experience there for a previous wedding. Walton iand the difference between the 2 is vast. We ordered a Wedding Dress in May being told it would be made to measure and would arrive at the shop in August. Measurements were taken etc, a Sash was sold to us as an extra because the assistant kept insisting it needed a little something around the Waist line.The Dress arrived approx 2 weeks later, which we believe is a Sample Dress, not only because of the speed of delivery' but the sizing was completely wrong and the Label was written all over in pen, and came on a cheap plastic hanger!!. Unfortunately we did not have any knowledge of this until we went to collect the Dress in August . On going to make the final payment and collect the Dress we discovered the wrong Veil had been ordered, and the Dress was far too big ( and yes I do know about alterations etc, but this was way over that ) so much so that my Daughter refused to sign to say she was happy with the Dress. At this time the Manager was on holiday and nobody else there could deal with the problem. When we got home we contacted the supplier and they sent a confirmation email that the Sash is included with Dress. When I eventually managed to contacted the Manager after numerous calls and messages left for her at the Walton Branch their answer is , it's our business we can charge what we like and we charge separately for the Dress and Sash. And we do not provide any refunds. Up to this morning it has been on their website at a price and stating " including Sash ", since our complaint it has been withdrawn from the site. One of their advisers even took the liberty to laugh and put the phone down on me when I questioned why they do not fulfil the obligation of Refunds. Very poor customer service and a terrible way to treat a bride to be at such a stressful time.

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Lovemedobrides's Comment

Written on: 01/09/2015

This is a long reply so i will do a summery. Dress was bought in may, the customer apparently saw it on our website cheaper in may (not true, as we have only just added our sample into the sale) and with other people cheaper in may, she has only now complained. If you bought a car and found it cheaper 5 months you would not be refunded. The dress did come in sooner as the designer esculate orders to wedding date, surely getting the dress in early is a good thing? The designer does include the belt but we separate the belt and deduct the dress accordingly as not everyone one wants a belt or the ones we have, it is upto the individual shop to price their gowns, if other choose to do it cheaper then thats upto them, however the designer has a lower limit, not an upper limit, this lady did not speak to the designers, i have the email to confirm. The dress is not made to measure. The gown is a new with original tags on, which the designer has confirmed if anyone wants to see it. The gown was the correct size, she fitted our sample on the waist,her measurements came up slightly into the bigger size, but as it was an open back we had a bit of tolerance, to go smaller would mean she would have over hang at the back. This lady has bought from us twice before and knows how it works, the wedding is getting closer now so suspect they have over spent and just trying to get money off. no one our end put the phone down (she did it twice to us) and no one laughed, this lady was very vocal to the point of shouting, why would we add fuel to her fire? We have done a 0% payment plan for this lady, something other stores dont do. As this lady has been to us we value her business and dont like to see people upset, we offered to clean her daughters dress worth £115 and the belt £35, which is the value of the belt, as a good will gesture, she declined.

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“Great service”

★★★★★

written by Gustafsontj1949 on 08/03/2015

I had been to several bridal shops in Central London before I came across Love Me Do Brides. I went there because they stocked a designer I liked, and which no one else did in Central London, so that was a big plus for me. However, that turned out not to be the only big plus of the shop. Since first speaking with them, I got the impression that they were super friendly. They said they would have everything in the shop that I had seen on the designer's website, which is not true of other bridal shops in London - some only have a limited selection of a particular designer, so you don't get a chance to try on a big selection. When I arrived for my appointment, I found a very informal and relaxing atmosphere, where I was encouraged to browse through all the dresses and pick out as many as I wanted to try. The owner also allowed me to locate all the dresses that I had seen on the website, which was great as there were so many dresses in the shop I wouldn't have known where to start! Once I started trying dresses on, the biggest difference I found was that they were not pressing me to buy a particular dress, or any dress at all. They let me and my bridesmaid make our minds up without feeling that I had a limited time or an obligation to make a choice. They also pinned the dresses properly for me, which not every shop is so good at, and they actually let me walk around the shop in the dress for as long as I wanted to get the real feel for the dress - other shops had wanted me just to stand there still not to risk damaging their sample. Once I had chosen a particular dress, they helped me place the order, and gave me all the dates and paperwork to allow me to book in for my alterations, and I am going back to pick dresses for my bridesmaids! Thanks for making dress shopping a fun and relaxing experience!

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Lovemedobrides's Comment

Written on: 27/04/2015

THANK YOU SO MUCH! always a pleasure to be part of a brides wedding plans xxx

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“I LOVE my dress!”

★★★★★

written by Nwoslived on 02/03/2015

I was very lucky to have an appointment available at such late notice. During my visit I felt I was given undivided attention and the service was professional. I tried on several dresses and managed to narrow down to two with the help of the sales assistant, who informed me of a SALE day the following day and would put my name down on the guest list. The sales assistant was kind enough to provide me with the names and prices of the two dresses as I would be able to find the the following day. During my second visit, I bought a friend along and we looked for the dress to try on with the help of another assistant as we were unable to locate one of them. Following the second try, I was able to make a decision and bought the dress shortly after and was provided with contact names for alterations. The service was friendly and honest and I would defintely recommend others to Love Me Do Brides! Keep up the hard work!

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Lovemedobrides's Response to Nwoslived's Review

Written on: 27/04/2015

Thank you nwoslived for such a lovely review! Wishing you an amazing wedding xx

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“Absolutely brilliant!!”

★★★★★

written by SageWoodward on 28/02/2015

I only had 3 months until my wedding when I booked an appointment at love me do. When I arrived the had dresses in mind for me as I was expecting a baby. The service was fantastic the staff are friendly and did everything possible to accommodate my needs. Once I had found my dream dress I was promptly informed of the date my dress would arrive in store which allowed me to book the seamstress as soon as possible to ensure I was able to get the alterations done. To my suprise my dress arrived 6 weeks before the date it was expected. I couldn't of asked for better treatment from them and this left me with no stress about my dress for the big day... Love me do... Yes we do!!!!!

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Lovemedobrides's Comment

Written on: 27/04/2015

Thank you for such a lovely review! Wishing you an amazing wedding xx

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“A must for any bride”

★★★★★

written by Melanie1977 on 16/12/2014

I can not recommend this bridal shop enough & in particular the lady I dealt with. She was so welcoming & had such a kind & gentle manner that really puts you at ease. There was such a great choice of dresses & she was so patient with me while I worked my way through them to find the style which worked best for me. When I found out the dress id chosen couldn't be adapted to my design I was devastated but they helped me to find an even better dress (my dream dress!) I can't thank them enough for making it such a great experience not only for me but also for my Mum & Dad & for being so lovely with my little girl. We're really looking forward to seeing her again for my fitting!! Melanie

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Lovemedobrides's Response to Melanie1977's Review

Written on: 27/04/2015

Thank you nwoslived for such a lovely review! Wishing you an amazing wedding xx

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Lovemedobrides's Response to Melanie1977's Review

Written on: 27/04/2015

Thank you for such a lovely review! Wishing you an amazing wedding xx

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“Beautiful dress, lovely staff”

★★★★☆

written by 438Sutton on 28/09/2014

I just got married a month ago. The dress looked amazing and everyone asked where the dress was from (they thought it must be more expensive than it actually was!). I was very pleased. The service was very friendly and all the staff helped me chose the right dress. The only downside was how long it took to arrive and the fact that you can't buy made to measure. You have to buy a standard size and then get the dress altered (at extra cost). I'm sure this is the same procedure in all shops but it's disappointing.

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Lovemedobrides's Comment

Written on: 01/10/2014

Congratulations on your marriage! such a lovely review thank you, i will pass it on to the girls. Yes we share your frustration on the delivery! Something the designers are looking at all the time to improve without cutting corners. There are made to measures out there, but quite rare these days, as you will still need to have it tailored when it comes in as your body shape changes all the time, plus the cost is actually more to have it made to measure then it is to order standard and tailor when its in believe it or not! If you have any spare photos of you in your wedding dress, dont forget to drop them in for our wall of love! xxx

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