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Written on: 04/08/2010 by rogerpearse (2 reviews written)
Avoid this one if you choose your credit card for the customer service. You know all those ad's on the TV? They're not true.
When you get the credit card, you have to ring up to "activate" it. But NatWest has outsourced this to CPP Insurance. These have no interest in your security, only in keeping you on the line as long as possible, as a captive audience, while they try and sell you products. I eventually insisted on an end to the sales pitch, and the scumbag on the end put the phone… Read Full Review
Written on: 12/06/2009 by codcelica (2 reviews written)
I have had this card with Natwest for about 8 years. On the Natwest website the APR is quoted at 16.95%.. and about 20% for balance transfers. I have never missed a payment and have an excellent credit history.
I noticed last month that my monthly interest payment on a balance of £2500 was £62!!! I called to see how this could be & they said my APR was 31%!! I asked why & they didnt know apart from they couldnt change it.. No explanation as to why im being charged nearly twice what… Read Full Review
Written on: 04/03/2008
I was banking with Natwest for 5 years. All my wage was paid into account and i used credit card often especially in Europe. However one month I was late with payment and I went over my limit. After arrival to UK I paid half of the balance immediately. Next month i received a letter which said that my balance was reduced from £900 to £350!! I accepted that fact but after 6 months i requested increase of the limit. Surprisingly Natwest refused to do so. My next step was closing both current and… Read Full Review
Written on: 15/02/2008 by wihcar (2 reviews written)
Although I have not mentioned any bad points this is on my review of using the card as a month by month card. The balance is paid off every month so I do not attract interest, the reason for this review is fruad, my card was cloned and within hours NatWest had contacted me and told me of transactions that were suspicious, they cancelled and reissued a new card the fraudulent transactions showed on my statement but I was informed that would be credited the next statement. This is a stressful… Read Full Review
Written on: 22/05/2007 by Speedway (13 reviews written)
I have used Natwest credit cards for 22 years. Overall there have been no problems, but it is difficult to see now, why this card should be chosen in preference to any other. A major advantage in the past has been that NatWest has given Air miles for credit card use. It seems now in its wisdom the bank has elected to set up its own loyalty scheme, but more importantly the intention seems to be to charge the majority of customers for using it (£3 for every month in which the card spend is less… Read Full Review
As rated by real users
" DO NOT USE " Read More
" Terrible customer service " Read More
" Watch your statement very carefully " Read More
" Below One Star " Read More
Written by Misimformed
" Deceptive way of engineering late payment fee. " Read More