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| Customer service | 8/10   |
|---|---|
| Value for Money | 4.3/10 |
| Overall rating | 6/10 |
Full review by
Guest.
on 4th Mar 2008
User Rating : 3
Respect :
0
Good Points: Good costumer service, low APR
Bad Points: Ridiculous limit, high charges
General comments: I was banking with Natwest for 5 years. All my wage was paid into account and i used credit card often especially in Europe. However one month I was late with payment and I went over my limit. After arrival to UK I paid half of the balance immediately. Next month i received a letter which said that my balance was reduced from £900 to £350!! I accepted that fact but after 6 months i requested increase of the limit. Surprisingly Natwest refused to do so. My next step was closing both current and credit card account. Moved to Nationwide where for start I was offered £2800credit card and £1000 overdraft on current account.
Guest.'s review and ratings | 118 words
Review by
wihcar
expert review 
on 15th Feb 2008
User Rating : 10
Respect :
0
Although I have not mentioned any bad points this is on my review of using the card as a month by month card. The balance is paid off every month so I do not attract interest, the reason for this review is fruad, my card was cloned and within hours NatWest had contacted me and told me of transactions that were suspicious, they cancelled and reissued a new card the fraudulent transactions showed on my statement but I was informed that would be credited the next statement. This is a stressful issu ...
wihcar's full review | 112 words
Review by
Speedway
on 22nd May 2007
User Rating : 2
Respect :
0
I have used Natwest credit cards for 22 years. Overall there have been no problems, but it is difficult to see now, why this card should be chosen in preference to any other. A major advantage in the past has been that NatWest has given Air miles for credit card use. It seems now in its wisdom the bank has elected to set up its own loyalty scheme, but more importantly the intention seems to be to charge the majority of customers for using it (£3 for every month in which the card spend is l ...
Speedway's full review | 166 words
Summarized
Professional
Review on 14th Dec 2006
User Rating: 9
Natwest Bank Classic Card offers a typical APR of 16.9%, 0% interest free credit for 9 months. Interest free period is 56 days, purchase, fraud and travel insurance extras included. No annual fee.
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